I had a Bradford White water heater installed by Trailblazer Plumbing in November of 2023 for a…read morecost of $2,149.00. This was a flat rate, and I was not provided an itemized receipt at the time. January 3rd, 2026 we noticed the water heater leaking. It was determined it was a defective unit, and could be replaced under warranty. Trailblazer came out 2 days later, and effected the replacement. No lines were replaced, no piping bent, no new actual plumbing was required. It was literally plug and play with two water lines, and one gas line. The flat rate charge for this straightforward swap operation was $960 in labor alone. Over $300 per hour, with no itemized breakdown provided. When I questioned what seemed like a steep cost for a very straightforward job, I was told both by the technician and the office that $960 was the flat rate for a warranty replacement, regardless of additional work. Three fluid connections and plugging it in. $960. While I understand, and trust, professionals in dealing with water, gas, electricity and the dangers inherent in the installation of these appliances, $960 for a warranty repair was quite high. I will be looking elsewhere for services in the future due to the apparent gross overcharging for a seemingly simple job and the actual work done.

GROSSLY OVERCHARGED FOR ACTUAL WORK DONE! I called…read moreTrailblazer Plumbing for a few plumbing issues in August 2025 for: 2 separate faucets dripping, a toilet wax ring replacement, a water drip in one ceiling, and a mystery water stain in a different ceiling. I was told by Laura they were sending out one of their "best" plumbers. Upon arrival 8/27/25, "He" was very annoyed and rude about me questioning the shoe covers he'd worn from out in the street, up to my door before even entering my home. He headed back to his truck ranting loudly (all on camera) to get clean shoe covers and returned to my door all irritated. I asked him what the problem was, and he asked me if "I'd gotten up on the wrong side of the bed that morning...???" I said no, did he? He then ultimately backtracked, and asked if we could start over. He did some work on 2 toilets, and a dripping pipe in the ceiling where I had previously cut a clean hole in that ceiling to locate the leak. He then advised me to first contact Moen about getting ALL NEW warranty replacement parts for 3 faucets (Only 2 of which were actually dripping, the kitchen faucet, and 1st vanity faucet. The 2nd vanity faucet was discoloring under warranty), and also a shower Thermostatic Mixing Valve (because I stated that we had never been able to get a cold shower after workouts, and he said without question it needed replacement). I worked with Moen on securing all these parts needed to complete this estimated work order for just under $2000... On 9/3/25 he returned to change out the Shower Thermostatic Mixing Valve, and spent HOURS trying to replace the 3pc kitchen faucet. He ended up putting all old kitchen faucet parts back on the now severely dripping spout and left. (I had to shut off water every day below sink when not in use, because now parts were stripped). I contacted Moen several more times to collect extra needed parts for this job. I've now paid him just under $2300 for this work to be done. On 9/18/25 he returned. Removed all parts to 1st (dripping) bathroom vanity faucet, and did not even replace that faucet. Removed 2nd matching bathroom vanity faucet (which never dripped), and replaced it but not the sink drain, and also scratched the interior of this sink in 2 areas. He left after several hours. On 9/30/25 he was scheduled to return to complete the unfinished work, but they cxld my appt due to delays at his previous job that day. On 10/20/25 he returned to F I N A L L Y replace the 3pc dripping kitchen faucet, and install the missing 3pc vanity faucet onto 1st bathroom vanity, and replace the sink drain on 2nd bathroom vanity (with the scratched sink). I then told him the shower is still unable to get cold water. He said, "well those thermostatic mixing valves are not designed to get a cold shower, only warm/hot shower temps"...??? Then wth did I need to order a totally new part when the previous one was working perfectly as it should??? I then pointed out the scratches in the sink and he shrugged and said that I "should go buy a pumice stone on Amazon to treat the scratches myself...???" When he turned toward me to respond, I could strongly smell alcohol on his breath. He was also very jittery and nervous all day. Since 1st bathroom vanity faucet/sink drain was installed, the drain is too high to hold any water and it just pours down the drain! This final service appt. alone took over 7+ hours. He was constantly on his phone, distracted, or going out to his truck on the street throughout these service calls. On 10/20/25 he wasted SO MUCH time doing heaven knows what, so we pulled the security camera footage to view the excessive trips to his truck. October 20, 2025 Arrived: 11:05am Exit: 12:12pm Enter: 12:49pm Exit: 1:23pm Enter: 1:28pm Exit: 1:45pm Enter: 1:57pm Exit: 2:22pm Enter: 2:32pm Exit: 2:38pm Enter: 2:44pm Exit: 3:02pm Enter: 3:08pm Exit: 3:37pm Enter: 3:44pm Exit: 3:47pm Enter: 4:28pm Exit: 5:28pm Enter: 5:37pm Finally Departed: 5:45pm I was then presented with and charged yet another bill which I was NEVER given ANY notice/estimate of, for the "work completed" on these previous 2 appts... This additional charge was $2705!! My total charges were $4999 - $25 (mailed coupon) = $4974!!! What?!?! I even supplied ALL THE NEW PARTS MYSELF!!! I just wanted him to leave so I reluctantly paid the bill on the spot. The next morning 10/21/25, I called the office to discuss my experience, but Laura said the manager wasn't available to talk to me, and would call me back within a day or two. On 10/30/25, I recd a voicemail from Laura (not the manager) saying they checked with "Him" and the charges seemed accurate, but I could call back if I had any questions... ??? W.O.W. You can decide for yourself what kind of professionalism, quality, service, pricing, etc., seems fair and appropriate here. I would not recommend at all.

These guys are the worst. They charged a lot of money to fix a problem and it never worked. When I…read morecalled them back to let them know, they didn't do anything and we're rude and aggressive. Do not waste your time or money. Beware!

Allen is very rude & unprofessional. Worried more about getting paid then actually setting up a…read moreplan of action to eliminate worries of previous damage done by landlords. I would not recommend his knowledge as I was asked to help him switch a valve off. Do Not use this company. Should be reported for unprofessional & under qualified.

Root Busters was great to work with, found them via Thumbtack when I was in a pinch with a sump…read morepump issue and they were quick to respond, friendly to work with and reasonably priced. The tech was nice, professional and quick. While I hope I do not have any more issues with my plumbing, if I do they will be on the top of the call list. Thanks!

Phil came out right away, and cleared out all the roots. No…read moreBS. He finished the job that others couldn't complete. He was professional, and did the job right.I will recommend him to all our neighbors.Senior discount. Thanks RootBusters

Outstanding service, once again! I have been using Kevin Szabo's plumbing for 8 years for various…read moreplumbing needs. This time, after an extensive remodeling done by a very good contractor and installing a new tankless water heater, I... lost hot water in the whole house even though the heater seemed to work just fine and was checked thoroughly by the contractor and few other consultants. Szabo's plumbing was my only hope, Branden and Tony came 2 days ago, as all Szabo's plumbers they were very polite and respectful to the property, listened attentively, complimented the contractor's work, studied all plumbing system of the house, pointed at a possible culprit (industrial grade utility sink), adjusted the sink faucets' position and the problem was instantly solved! Who knew there was a connection between the sink and the hot water distribution! This problem should be in the plumbing certification exam! Branden passed the exam with flying colors! I can't thank enough for the knowledge and experience!

We had a new water softener installed today with Ryan and his assistant. This is the third time we…read morehave used Kevin Szabo plumbing and they did not disappoint! ( previous water heater and sump pump) If you are looking for professional , knowledgeable, and fair pricing this is the plumbing service to call! They were prompt and left the area clean and tidy. We will continue to use this company and highly recommend for your plumbing needs!

Our vintage furnace had served us well until we required an evaluation due to a foul odor. We had…read morequality and timely service by Donnie, Danny, and Logan, along with fantastic office customer service. Diagnosis results were for a new furnace. We were provided three excellent options and their high quality benefits. Our new furnace was installed today by Michael, Nico and Raphael. The swap out of old for new, teachings, and addressing questions were excellent and completed in four hours. Thank you as all of you are a fantastic group of professionals!

Barry S was very professional and worked quickly, he had all the tools and did a great job.read more

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

TRMiller installed a new toilet for me today. The installer, Darrick, was knowledgeable, friendly…read moreand efficient. He explained everything before he started and made sure all my questions were answered. Prices were upfront with no hidden costs or add-ons. Transparent and quality company, I highly trust and recommend.

I scheduled an inspection for my air conditioner yesterday between 1 and 3 pm. I received several…read moretext messages stating that a technician would be coming. The last text message was at 8 pm with a phone number to call, obviously no one was coming. The man answering the call listened to my problem and said someone from TJ Miller would call me in the morning. That never happened. I called them instead and was told that I would be receiving service today. A text message was sent confirming this fact but no time frame was included. I called back and cancelled fearing the same situation would occur because they were working me into their schedule. There are plenty of of other firms that will be willing to do this inspection.