1. American Plumbing Pros

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    Lockport, IL

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    American Plumbing Pros

    5.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

    Services - American Plumbing Pros

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    6 months ago

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    Trailblazer Plumbing - If You Call, We'll Answer.

You'll talk to a real person when you call - any day at any time.

    Trailblazer Plumbing

    (35 reviews)

    I will absolutely always vouch for Trailblazer Plumbing! We have used them several times over the…read morelast 5 years. First was in 2020 for our water heater, which they seamlessly installed and for a reasonable price. We also had to use them about 3 times over 2022-2023 due to our plumbing issues. Every time we called, they were extremely prompt and quick in coming out to check out the situation. The first time we had called them for our plumbing, they took care of unclogging it and sussed out the real cause behind it. We just weren't able to fund the bigger project behind it. We had to call again 6 months later, which was expected since the problem wasn't fixed but just temporarily dealt with (due to us- not them). That time, we got more information on the issue at hand and they did some more looking into it for us and told us how we will have to approach the project whenever we were ready to do the work and had the finances. 6 months after that, we got to the point where we had to just pull the plug and do the project. We were allowed to do as much of the work to our bathroom as we could/ wanted. My husband did the drywall and flooring to help save on costs. Dan and Josh redid all of our piping, as that was what was causing the issues at hand. It was super easy to schedule the appointments with them for them to come and re pipe and re vent our bathrooms and again to set the sinks and toilets in when we were done with the remodel. They were so helpful and we were shocked at how reasonable the price for such a lengthy project was. The work was high quality and we will always recommend calling Trailblazer! Customer service is also a 10/10 from the beginning to end of the process!

    I received a call from the city asking about our water use. It apparently was constantly running…read more The suspects were toilets that were running due to bad flapper valve. They test each toilet (as I had done previously) but did not find the problem. Eventually Christian identified the problem was with the water softener and contacted the company with me and arranged for a service call. Great job. No complaints there. He was a professional and his service was appreciated. Then he completed his "pathfinder inspection" and recommended a new sump pump (w/back-up) and ejector pump. Cost: $5162!! I talked to a neighbor who recently (approx. 1 yr. ago) replaced their sump and ejector pump and paid about $3000. I called a couple other plumbers and was given a "ballpark" estimate of $3000-3500 for the same service and they were supplying great equipment (based on my research). He also recommended we replace all of our compression stop valves (8 in total) and install braided hose lines at a cost of $400/ea. Parts cost for stop valves and hose lines are less than $20 each at Menards. $200 in parts and $3000 in labor? If it took 8 hours (unlikely) to change all 8 hook-ups that would work out to about $380/hr. in labor. I know plumbers earn a good wage, and they deserve it, but this is ridiculous. He also quoted me $500 to replace a toilet flush valve! A toilet flush valve is $15-20 max at Menards. I have done that job several times in the past and it took me less than an hour. And I am not that handy. If this isn't price gouging, I don't know what is. I would do all of this work but I am recovering from 2 major surgeries and just can't get down to the valves or lift heavy equipment. So they wanted $9000 to do some really simple work that would have taken a day, at most. I don't have a problem with what they recommended but their charges are ridiculous. I initially gave them a deposit (bad decision on my part) which I asked them to return but they are charging me $100 to refund my own money! And on top of it all, they do not give a veterans discount. All in all, find a different plumber because these guys will rob you blind.

    American Plumbing Pros - plumbing - Updated September 2026

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