Able to provide personalized service and able to inject medications professionally. When I tried to get directions to the pharmacy the pharmacist wasnt totally clear on which direction I was going or which direction highland street was, but eventually my GPS was able to point me in the right direction. He was able to handle an emergency situation with my shot and be available with grace. read more

American Surgical Pharmacy - Cute individualized pharmacy - Pharmacy Near Me - San Bernardino, California

They never have the medication on time, and when they do they owe you pills. If you have a job and cant wait for your medication please don't come here. They are never open on weekends and close at 5:30pm. EVEN Walmart pharmacy is better than this!!!!! read more

American Surgical Pharmacy - American Surgical Pharmacy San Bernardino - Pharmacy Near Me - San Bernardino, California

This pharmacy is amazing! Nothing beats a pharmacy that actually answers the phone when you call without leaving you on hold for extended periods of time. They always have a wide range of medication's in stock, and even deliver! Customer service is great beyond words! Thank you to the American surgical team! You are the best! read more

Excellent pharmacists here with attention to detail. They have better prices than larger pharmacies as well. Would highly recommend working with them if you're in need of medications. read more

It's not only a pharmacy, it's also an urgent care.I needed an appointment with a doctor for my son, could not find any appointment for 10-15 days, everywhere was too busy and/or too expensive. San Bernardino Community Urgent Care / American Surgical Pharmacy had no wait, no one in the waiting room. The receptionist/ nurse was very sweet and helpful. We waited less than 5 minutes to see the doctor who was awesome, rooms were clean, spacious. My son liked the doctor immediately, she was really a wonderful doctor who was able to reassure my son that everything was ok. I definitely recommended this place. read more

this is my second review and it only gets better but 5 stars is all I can give. Last month in trying to fill an RX i had called the Drs office several times and was not able to get the refill - after they faxed the request and did not get an answer Angie at American Surgical called the dr and got the refill. This is exceptional service in an era when everyone is too busy to go the extra mile. I drive from Redlands - but they will also deliver and Fred always gets the medications to the door. You may wait for hours at the big pharmacies but Eric will give you an immediate consultation regarding your medications. Never in over 8 yrs has he ever let me down. read more

I've had recurring medical conditions for MANY YEARS. So I have to deal with a pharmacy on a monthly basis AT LEAST. I was like the rest of the majority of the public who went to "Big Pharma... CVS, Walgreens, Rite-Aid.... Etc.... I moved to upper San Bernardino about 3 years ago. I was talking to my doctor regarding the frustrations of the big pharmacies and how the wait is soooo long, customer service that just doesn't even exist and employees that appear to hate their jobs. My doctor asked me if I had ever been to American Surgical Pharmacy. He said they were close to my home. He told me he heard from other patients that they were really good at what they do and that everyone seemed to be happy with their service. I decided to give them a try 2 1/2 years ago.... WOW..... I cannot even find the words to express how wonderful they are. They check off EVERY BOX!!!! They remember your name when you come in, they know your medications and if something is different they automatically discuss it with you. They are NEVER "out" of my very popular medication. They even call me on my birthday to wish me a happy birthday!!!! Tell me even ONE "Big Pharma" that does that??... I will wait.... Lol... exactly... there isn't ONE!!!! This place is a wonderful local, small business that constantly goes that extra mile for their patients. After fifteen plus years.... I finally found my HOME PHARMACY!!! I absolutely appreciate the staff and the pharmacists 100%!!! Thank you guys SOOOO MUCH!!!! read more

After getting the run around from other pharmacies and getting no were..The pharmacist erick and his awesome staff have help me get situated in there pharmacy and have done there best to help me get all the medications i needed.they returned my calls and got things done.This is what great customer service is. FANTASTIC read more

Update: As I mentioned before, great staff! I did want to highlight and emphasize how helpful, insightful, and knowledgable the pharmacists are though. I was struggling to convince my doctor to change my medication because it was giving me TERRIBLE AF panic attacks. For a second I thought I would have to go back on the medication I was on before, which literally made me gain like 40 Ibs, BUT the pharmacist seriously saved my life by recommending me a new medication; which my Dr. was hesitant to prescribe - but listening to the pharmacist was actually one of the best decisions I've ever made. Right behind never ordering pineapple on my pizza. No more panic attack-induced vomiting and I've actually dropped 8 Ibs and counting! So excited to lose the med weight and gain it back on my own accord, hopefully during a hotdog eating contest. I a thousand percent recommend going here. Had I not asked and had the pharmacist not been helpful I would still be locked in the restroom hyperventilating with my best friend the toilet. Thanks American Surgical Pharmacy! read more

Best pharmacy EVER!!! Thank you Eric!! I needed an unusual medication. Walgreens, CVS and Rite Aide could not get it for 7 days. They got it right away!! They are so kind, very helpful with information and excellent customer service!! ...and they have DELIVERY!! Who does that anymore?? They really care about people and it shows. I am so impressed that even though I live in Redlands, I am making them my new pharmacy!!Thank you for all of your help!! read more

This pharmacy is great! I switched here from Walgreens because every time I needed to get my Fentanyl patches, I would get the run around and be late on getting them, waiting for Walgreens to call the insurance/doctor, even though I have been getting this prescription for years. I recently went down on the dose, then back up, and the prescription was written early, so I didn't want to have to wait for Walgreens to do everything they 'have' to do. I went to this pharmacy and I got my prescription filled that day! They even had to order it and I STILL got it the same day, no calling necessary! A pharmacy shouldn't have to call unless there are discrepancies on the prescription, which there never has been with me, so there was no reason why Walgreens had to waste time calling, even if it was supposedly for the insurance to pay for it, and American Surgical Pharmacy proved it! read more

If I could give it a lower rating I would they gave me the wrong strength of warfren 1mg I'm suppose to take 5mg I did not realize until after 4 days started having symptoms related to my condition had to go to Emergency went to talk to the pharmacist no appolagy no nothing because of there negligence I could have died I thank God for his protection and to top it off they fired the only one who new what they were doing read more

I've been using American Surgical Pharmacy for about 2 and 1/2 years. I am so pleased with the service I receive from the Pharmacist and staff I just called in to order my refills. I did not have to wait 30 minutes for my call to be answered and was greeted with a friendly voice. All I had to do was give them my name and instantly (and I mean instantly!) they told me what refills I was due for. This is so refreshing especially after having to deal with Walgreens, who I find to be not only unprofessional, but very rude and inept. read more

I recently was provided a new CTM HS-2850 wheelchair because my old Pride wheelchair was considered too expensive to repair. This is my 6th wheelchair. In my opinion; it is crap. It is very poorly designed. It has very poor quality of material. I am very unhappy with it. Since this was a transaction between my medical group and the equipment provider, I was not given a choice of what chair I would prefer. In dealing with the sales man, Mark, at American Surgical Supply in San Bernardino, CA., I informed him of the size and type of wheelchair I preferred to get. He informed me that what I wanted would not be best for me. He provided this CTM HS-2850 wheelchair instead. Since receiving this wheelchair, it has already started to fall apart and required repairs. It is uncomfortable. It can be difficult to maneuver in the house, the front and back wheels stick out too far and bang into things. In my opinion it is junk. If you are given a choice, I would advise against this CTM HS-2850 wheelchair. I would also advise you find a salesman and equipment company that provides what you prefer instead of what they prefer. read more

I love this place it is so professional and the ladies and men that provide an excellent service always happy and cheerful always glad to see you unlike some other pharmacies who make you feel as though you are a problem when you come in to pick up your prescriptions. Keep up the great work I will always be a customer here as long as they keep this friendly and caring service. Thank You Susan Melling read more