No show in a timely manner. I've always had a long standing 10-12:00 o-clock arrival and at 4:00pm…read morewhen Perry hadn't even notified he was going to be late i called for a reschedule. I got a nasty gram from Arlott, customer service saying Perry had never serviced my home before. WRONG! He came last time and had cracked cuticle's so I made him up a rollerball full of caster oil with essential oil to help relieve the pain. Arlott owes me an apology for telling a bold face lie.

From the owner: Pest Pros is the premier pest control expert in Western Washington. Our pest control team offers…read morehomeowners the best techniques for a variety of pest control services, including rodent removal, spider control, ant elimination, pest control maintenance, and wasp and hornet extermination. We strive to make your home pest-free, safe, and clean for the benefit of its residents. Contact the local team at Pest Pros to schedule a free estimate!

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Nice service and nice people. They are patient to answer questions. The service is good, and offer…read moresome good followup discounts, though I haven't taken them yet.

All the Pest Solutions!…read more I had a rat problem and it freaked me out. I'm not sure how I ended up with All the Pest Solutions but thankful I did. The lady on the phone makes me laugh . She felt my fear of rodents so that is a plus. They sent in the Punisher , Alex. I made that name up by the way but his name was Alex and he didn't come to play around. Got right down to business and showed me what I need to do to get my house back in shape from rodents. He pointed out the holes from my crawl space which I would never ever go in. He saw a new hole created underneath my crawlspace from another animal which he sealed up for me. Alex also flashed lights at the wall to see any light bleed through it . If there were any that's where the rodents would be entering in. Now Alex set up massive amount of traps under my crawlspace and outside the house. TLDR It was a rat colony but it's all gone. I placed 6 ring camera all over my place and there has been zero activity. 14 rats were taken out and even the mother rat. That was huge! I couldn't get the mother rat with my own traps . It was destroyed in the crawl space. I even have videos of it getting out my sticky traps. Alex annihilated the rats so bad I found a few dead behind my siding wall which lead to a new hole discovery. You can tell it's behind the wall by the smell. Like something is dead but you don't know where. I volunteer to buy myself an endoscope and I saw piles of dead rats behind my wall. It was massive. Alex not only showed me the holes where the rats were coming in ( 8 holes) but also educated me that bird feeders is the reason why my area has rat issues. I don't own any bird feeders but the neighbor 3 house down just spill entire bag of bird seeds all over the floor. My god. I will be using Pest solutions in the future. Heck once every 3 months I will call them to come do a routine check. After seeing my neighbor bird seeds all over the damn floor, I have to get pest control .

There appeared to be a rodent problem behind the walls as we could hear scratching noises…read more Contacted the business which they responded quickly and set up appointment. The rep arrived on date scheduled and after going in the crawl space informed there are mouses. Given an option to leave traps in crawl space and they would secure any openings into the home. I was informed they can't get into the walls as the house underneath was covered leaving no access to the walls. They charged me $500 to leave the traps and would return at a later date to retrieve the traps. They failed to set up follow up in a timely manner as I had to call back several times inquiring about the follow up. Yes, I agreed to the charges but felt the price seemed high for the work they did. Still scratching noises behind the walls.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Michael C. Was great. He was very communicative and let me know exactly when he would be arriving…read more He was friendly, polite, and very knowledgeable. He explained the process before beginning work and answered all of my questions. Highly recommend.

Good communication on our initial visit from the technician, Michael Coombes. He was prompt,…read moreknowledgeable, and thorough.

We were showing a house for sale when we discovered bees on the back deck. Zach came over ASAP and…read moreassured us these were not aggressive hornets, then sprayed to ensure that the problem was taken care of. Many thanks to Zach for quick and professional response. From the cul-de-sac :)

I paid $400 for a guy to come out and spend 10 minutes peeking into the crawl space and attic,…read morewithout entering either, and sprinkle rat bait/poison. Oh, and he came back today to do the same, cursory inspection only to tell me about a gap I would need to fill with foam spray. I called and talked to who I presume is a manager and was told that they only fix small holes. But he would send out the very same tech to go out and make a special trip to the store to buy the foam and install it. Yeah, I'll bet that would be a quality job. Save your money and buy some D-Con.

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

Do not waste your money. If I could give zero stars, I would. Orkin's "preventative" services are a…read morescam, and the company refuses to take accountability for failures that I was actively paying them to prevent. Before moving in, Orkin inspected my home and claimed everything looked fine--no traps needed. I signed up for their quarterly pest‑control plan, which supposedly covers insects, rats, and mice. A year and a half later, I started hearing footsteps in the attic. Orkin sent a technician who was clearly untrained; she couldn't even get into the attic and only stuck her head through the opening. She admitted she saw tunneling but didn't seem concerned it because "it didn't smell." She put down a trap or two and said to call if I started smelling anything. She looked around the perimeter of my home and said she didn't see anywhere rats could be getting in. The noises continued, and when the trap went off, I called again. My usual technician actually entered the attic and immediately found tunneling and multiple possible entry points. I was told an inspector needed to come out. Despite being asked for my availability, no one followed up--I had to call them myself. When the inspector finally arrived, he said he is the person they always send for rat issues--yet I had already dealt with two other employees before him. He took one look at my roofline and immediately pointed out obvious signs of a previous rat problem and poor exclusion work. This was never mentioned during Orkin's original inspection, when the attic was clean and the issue could have been prevented. Because Orkin failed to identify or address any of this, I ended up with a full attic infestation. Their excuse was that they once pointed out a nearby tree, which they claimed counted as identifying an "entry point." Meanwhile, there were several actual openings around my attic that they never mentioned. Fixing the damage cost thousands. Orkin quoted me over $15,000, and when I asked for a discount given their negligence, they offered 5%, which didn't even cover the tax. Two other companies quoted me less than half of Orkin's price. Their customer service was equally terrible--condescending management, no accountability, and no acknowledgment of their own improper training or missed inspections. Their so‑called "satisfaction guarantee" only refunded one quarterly payment. Avoid this company. You are throwing your money away. You're better off handling basic bug prevention yourself and hiring a qualified company once a year to do real rodent inspection and exclusion work.