OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

I am really impressed by this company and will definitely recommend them to anyone else in the…read morefuture. I will also always reach out to them again if I have any other pest issues in the future. I have never worked with a company that is so communicative, responsive and courteous. I hired them for my parents' house for a rodent problem and then also for an ant issue after because I was so impressed with their initial service. Not only did they take care of the issues, they were also kind enough to send a different technician for a second opinion after we had some questions for the first concern. Their prices are also very fair for the amount of work and quality they provide. 110% recommend.

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

Very professional and efficient. Responded to my request for a quote very quickly. Offered a…read morecompetitive rate. Was able to come out very fast. Already I've seen a big reduction in the wasps. They were also able to find two nests that I did not know about. I would definitely use them again.

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

They were the first to respond, but they gave me an estimate without coming to inspect my home, so…read moreI didn't feel it was an accurate estimate.

We used Guard Pest Control and they were 5* fantastic! Richard Bauer their technician did a great…read morejob of solving our pest problem. Thank you Richard and your company for a great job. Bruce Caplan

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Do not waste your money. If I could give zero stars, I would. Orkin's "preventative" services are a…read morescam, and the company refuses to take accountability for failures that I was actively paying them to prevent. Before moving in, Orkin inspected my home and claimed everything looked fine--no traps needed. I signed up for their quarterly pest‑control plan, which supposedly covers insects, rats, and mice. A year and a half later, I started hearing footsteps in the attic. Orkin sent a technician who was clearly untrained; she couldn't even get into the attic and only stuck her head through the opening. She admitted she saw tunneling but didn't seem concerned it because "it didn't smell." She put down a trap or two and said to call if I started smelling anything. She looked around the perimeter of my home and said she didn't see anywhere rats could be getting in. The noises continued, and when the trap went off, I called again. My usual technician actually entered the attic and immediately found tunneling and multiple possible entry points. I was told an inspector needed to come out. Despite being asked for my availability, no one followed up--I had to call them myself. When the inspector finally arrived, he said he is the person they always send for rat issues--yet I had already dealt with two other employees before him. He took one look at my roofline and immediately pointed out obvious signs of a previous rat problem and poor exclusion work. This was never mentioned during Orkin's original inspection, when the attic was clean and the issue could have been prevented. Because Orkin failed to identify or address any of this, I ended up with a full attic infestation. Their excuse was that they once pointed out a nearby tree, which they claimed counted as identifying an "entry point." Meanwhile, there were several actual openings around my attic that they never mentioned. Fixing the damage cost thousands. Orkin quoted me over $15,000, and when I asked for a discount given their negligence, they offered 5%, which didn't even cover the tax. Two other companies quoted me less than half of Orkin's price. Their customer service was equally terrible--condescending management, no accountability, and no acknowledgment of their own improper training or missed inspections. Their so‑called "satisfaction guarantee" only refunded one quarterly payment. Avoid this company. You are throwing your money away. You're better off handling basic bug prevention yourself and hiring a qualified company once a year to do real rodent inspection and exclusion work.

Daughter used their service and ended up having rats in her attic. They took no responsibility for…read morenot catching access points or setting preventative traps, even though they were supposedly monitoring for pest and rodent issues every two months.

Tanner was patient and thorough to examine the rodent problems I had in the garage entrances. He…read morechecked all the corners and went to check the crawl space for other signs of possible issues inside. With his service I felt the problem was under control and would continue using them for regular checkups.

Wow wow wow... James was a miracle worker earlier this morning. We had a bit of a complicated…read moresituation we found ourselves in and needed service ASAP. We had a dead rodent that was stinking up our home and multiple events and bdays planned for the next couple of days. Most companies were charging an arm and a leg for a one-time service or they required us to be on a monthly subscription with them. Eastside Exterminators were able to not only do a one-time rodent removal but also schedule a follow up inspection without us being on a subscription AND they were able to do it TODAY AND they did it all at a fraction of the cost that everyone else was quoting us. Cannot express how grateful I am to James and Zach and the rest of the crew for moving heaven and earth to make sure we were taken care of. Thank YOU!!!!!!

My wife opened the door, and they requested to complete the service. She then realized they were…read morefrom our current company, and they signed us up for a yearly contract with a $300 termination fee without informing us. When we tried to close the account, they revealed this and told us that if we continued the service for six months, there would be no fee. However, after that period, they claimed it was a yearly contract and charged the fee. Please be aware before signing. Update: After further communication with the company, it turned out there was a misunderstanding regarding the cancellation notice. Once this was clarified, they canceled the contract and did not charge us the termination fee. I appreciate their follow-up, communication, and willingness to resolve the issue. Based on this experience, I have updated my review to 4 stars for their good customer service and responsiveness.

I'd put negative stars if that was an option! The salesman that frequents our neighborhood, despite…read moreNo Soliciting signs at our entrance and on many of our homes, is the real PEST. We'd all like to see him removed from our property! Management is wasting money sending him door-to-door since many residents are complaining about him and will never hire this company! He bothered the residents of one home three times after being asked to leave each time. He is very rude and aggressive!