My car was badly damaged due to an improper hookup. A J hook was used on the left rear lower…read morecontrol arm. The back wheels were not strapped down at all. When the hitch was tightened or during transport the lower control arm and sub frame were badly damaged. I asked Kervin when he dropped off the car why he didn't strap the back wheels down. His answer was it wasn't necessary. Since he has decided not to return my calls or texts I'm leaving this review. I also have a lawyer to handle this. Shame because he was a nice guy. I would strongly recommend not using him.

Excellent service. After being broken down and stranded, Kevin returned my call promptly, arrived…read morewithin 15 minutes and transported my car to my house. He is hard working and knowledgeable.

Alba Towing was quick to respond, provided excellent communication and was super efficient and…read moreprofessional to deal with. I have a 2021 Porsche Cayenne that the battery was continually dying seconds after jumping, the knowledge of the representative was extensive and he was extremely patient and polite. My car was safely loaded and towed to the dealer. I would highly recommend them.

Five stars is not enough to give to my tow driver who showed up from Alba this past weekend to tow…read moremy vehicle. Brand new Lincoln died in my garage after only three months. Alba towing showed up and spent nearly three hours at my home trying to tow the vehicle out of my garage. Not the fault of the tow driver. We could not figure out how to put my new 2022 Corsair into towing mode. Lincoln completely changed the procedure for towing emergency use and my tow driver stood patiently by my side for nearly three hours as I was on the phone with Lincoln directly as well as two of their service techs who had no clue about the changes made to the vehicle that was preventing us from getting it into a mode to be towed. The Alba driver was extremely professional but even more, very patient and understanding. At one point, when he saw we might need to use dollies to get my vehicle out of my garage and that the opening was too tight, he went and sought out smaller dollies from one of his associates and returned back to my home to finish the job. At that point, I finally found out the method for putting my car into neutral tow and he was able to get it out of my garage without the dollies. There was so much confusion and back-and-forth conversation with various representatives and service technicians with no way to figure out how to move my vehicle. Throughout it all, my tow truck driver stayed with me. He never complained once. And to take it one step further, he came back a second time to finish a job he could have done the next business day -- but he felt that he wouldn't sleep if he didn't get the job done. I can't thank Alba enough for the service and overall level of patience and professionalism that was shown to me during a very aggravating ordeal. That visit to my home took up his entire day and away from other jobs. And even after the job was done, he made certain that he sent me photos of my vehicle to show that it arrived at its towed destination without any damage. This is a first-rate towing service with a great level of care for the customer.

Amazing work! Quick and easy I called him and he answered pretty fast. And for the price it wasn't…read moretoo bad either.

Reasonably priced, on time, polite and professional. I would definitely use Kelly's again.read more

Amazing Services! On time, great, the crew is fast and works hard. I love this place!read more

Amazing service this morning helping with my Toyota Tacoma -totally satisfied & will use again!read more

i wish i could give them -0 stars. they brand themselves as 24hrs and my car broke down @ 130am…read more AAA assigned the call to them their office was closed. At 7am the owner called AAA back said he didn't want to run the call left me& my car stranded for 6 1/2hrs. the owner could not have been more rude! stay away do not recommend

Excellent communication, prompt service, fair pricing and very accommodating. Highly recommend to…read moreall. Thank you very much.

Responsive and very accommodating of my schedule! My car drives like it's new!…read more Thanks, Phil & guys!

I LOVE these guys. They are down the road from my girlfriend's house and have worked on my cars for…read moreyears. When my last car bit the dust (it was an old wreck and I wasn't diligent about keeping the leaking engine filled with oil - totally my error) , they recommended a car to me that one of their clients was selling. It was a great deal and they have serviced it ever since with fine, fast, and affordable service. On the occasions my cars have broken down, because I always drive old beaters, I have them towed from NY to Glendola because I really trust these guys.

I was told by a lot of people that this place was honest, but was seriously shocked that my car…read morecame out worse then it was when I brought it in. He also charged me a crazy amount of money on top of it. For Gods sake do not go here even if you are desparate.

I had an unfortunate event on the Parkway, with my 81 year old mom. We ran over a tow hitch, that…read moredestroyed the bottom of the car. It was leaking oil badly, smoking. Ted showed up to assist us, and had to tow us 75 miles to the Pine Barrens. He was super helpful and saw my concern about getting my mom into the tow truck. He had a trooper assist us, but helped her get into the truck. He was the perfect person to arrive on scene and ad a helpful calm to the situation. We are super grateful. Thanks Ted! And try to take an hour off here and there....

I received roadside assistance on Garden State Parkway from Grone's service…read more The individual who serviced my car was outstanding. I don't have his name to compliment Grone's but the ticket number is 36618 for the company to lookup