Firefleye Optometry 15336 Devonshire Street, Suite 4…read moreMission Hills, Ca 91345 To Lisa E.S Veal, O.D. and the entire staff at Firefleye Optometry, Please accept this letter as my deepest and most sincere thank you. My mother, Gina F., is n 85-year-old woman of great strength and resilience. Recently, that strength was put to the test when she suffered a terrible fall and broke her nose. It was a frightening time for our family. When it came time to replace her glasses, which were damaged in the accident, I was dreading the process. I worried about her comfort and how difficult it might be. You and your team turned that worry into a moment of genuine relief. From the moment we walked in, you treated my mother not as a patient, but as family. You handled her with extraordinary gentleness and the utmost patience, making sure she was comfortable and never rushed. Your expertise in helping her pick out new frames and lenses was remarkable. You didn't just find her a pair of glasses; you gave her back her confidence. What could have been a stressful ordeal was instead a seamless and even pleasant experience, thanks to your kindness. Your office is the epitome of what every vision care center should aspire to be: a place where professional excellence meets deep human compassion. Thank you for the exceptional care you gave to my mother, and for the peace of mind you gave to me. With profound respect and gratitude, Alex F. (Gina's son)

I always have a great experience with Dr. Veal and her team. Everyone is friendly, welcoming and…read moreprofessional. Dr. Veal takes the time to explain everything clearly and answers all my questions. The process was smooth from start to finish and they have a great selection of frames. Highly recommend!

I've been coming here since they opened. It's closer to my home and more convenient than going to…read morePanorama City. Service was always good but today was exceptional! As soon as I walked in I was greeted by quite a few people. Immediately someone helped me check in. I love the large screen showing the status of your wait time. Dr. Kim is always so sweet and patient. She goes over all my possible options and really works with my forever changing ideas of what I want. She is very precise with her exam. She explains everything and goes over my medical history and the importance of my health and vision. While I was waiting for my eyes to dilate, I was just browsing and someone immediately put my name on the list. After a few minutes they called my name. Suzie was checking my benefits. I had NO idea I even had any vision benefits. Suzie helped me pick out some frames and took them back to the desk for me to try on. I signed up for the extended insurance which actually saved me another $10. I get a hefty discount on any future orders. There were so many staff working and it was busier than I've ever seen it. Everyone was so courteous and there was hardly a wait time. I really like the bottles of water available. Very nice touch! Since they are in a very busy parking lot, be extra careful in parking. Ever since someone ran into me when I was backing out, I always back my car in. Even when I was pulling out sloooooowly, two cars almost hit me.

This place is very convenient. So much better than having to go to KP Pan City. Convenient…read moreservice hours and fast service. Highly recommend!

the lady fixed & gave me a new pair of chrome glasses in 20 mins…read more the asian lady is a blessing god bless her

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

I've been a patient for about 3ish years, it's close to the house, takes my insurance, and the…read morestaff was great. keyword WAS My recent visit was disappointing. It took them 3 tries to order my correct contact lens prescription. The first time, they had ordered last years, so I called once I got the email receipt. The girl made it sound like I was the one that placed the order with the wrong prescription They promised it would be corrected, so I waited another week. since they are only open M-F during normal work hours, I was able to get my husband to pick it up for me. Once again WRONG. Now I'm annoyed, got them on the phone, and I never once heard an apology. It was met with snarky answers and the resolution offered was that they would throw in a couple pairs but I would need to come back to pick it up in a few days. I am not taking off work to pick up something that was supposed to be in my possession 3 weeks ago. He told me "can't your husband do it again?" I explained to him how we shouldn't be relying on my husband to fix THEIR MISTAKE. He ended saying he will just ship them to my house. I am disappointed with their declining service. Not sure if they got too busy, so they expanded the staff but the quality of service went out the door. But I will be finding a new office

Not a patient myself, I don't need glasses. Horray!! But my kids are, and so is my wife. They get…read moretheir glasses and services done here. Always had a positive experience with all the visits; the staff is always welcoming and so amazing they treat you like one of their own, like family. That's so rare nowadays, and it's so good to feel like your business matters, not like you're just another cash grab. I came last week just to fix my son's glasses. I did not realize how simple it would be. I came in, checked in, and told them it needed a simple repair. They took it, and within 10 minutes it was out! Super fast, super great. Loved it. Did not waste time, vamolos; I had planned to wait at least an hour but 10 mins. Wow. I was very happy. What a great team!

Great experience, the staff is very welcoming and makes you feel just at home! Their names are…read moreJohnny and Angelica! Dr Sharon is also great. All around a great spot and highly recommend it to all.

Great staff!! Very helpful in coordinating appointments and checking insurance options. Very…read moreprofessional and clean environment.

Amazing experience. Dr. Michael Frisch was incredibly kind, knowledgeable, and compassionate…read morethroughout my entire appointment. I have a rare glaucoma diagnosis, and he took the time to truly listen, answer all of my questions, and even went above and beyond to help me better understand my condition. I never felt rushed, and for the first time at an optometrist's office, I genuinely felt heard. His team was just as wonderful. They were patient and extremely helpful when it came to ordering my contacts and discussing my options for glasses. Everyone made the experience feel welcoming and stress free. I can't recommend Dr. Frisch and his team enough. If you're looking for an optometrist who truly cares about their patients, this is the place to go.

This was my first time coming to this office and it was truly the best experience ever! My husband…read morehas been a patient of Dr. Frisch for many years and has always spoken so highly of him and the staff. I finally decided to switch from my old Optometrist and give Dr. Frisch a try. I'm so glad that I did! First, I'll start with how easy it is to schedule an appointment. The front staff are so nice and welcoming. Hailey was amazing, efficient and very helpful. Dr. Frisch has an extensive resume of education, training and many years of experience in his field. He is very thorough with his exams, explains everything in detail and also has the best personality! He is kind, warm and genuinely loves what he does and cares about his patients. Most importantly, he doesn't rush through the exam. They have state of the art equipment for testing your eyes. A lovely selection of eye glass frames. Andrew was helpful in ordering my new glasses and going over what's covered under our vision plan. Parking is a breeze.

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

multiple visits to no avail. The prescription was always off. doctor only available 3 days a week…read more tech labels trial contacts wrong. they don't understand how insurance works.

I've been going to this place for years and I always leave happy and excited to show off my new…read moreglasses. The service is outstanding, extremely helping and caring. The deals are amazing whether its for repairs or new frames, I always leave with more than one pair since their selection is much better than other opticals. Transitions are a must for outdoor activities and blueblockers for office work. I can't wait to go back every time I get a new prescription.

Hi love Zegarra Optical! Other places when I bring them vintage lenses are afraid to work with them…read morehere they love them and are enthusiastic about them. They also sell really cute very well priced frames of their own and can fill any frame you bring in from your optometrist. Get your prescription and bring it to these guys! They are a wonderful very friendly family and we'd like to support families and small businesses. Brother daughter mother they're all so sweet you'll love them! I have been coming to them for several prescriptions over the years they have done numerous frames for me and each one to perfection

I took my mother to this optometry center. She was visited by Dr. Leser. Dr. Leser is kind,…read moreknowledgeable, thorough, and compassionate. We really appreciate the service we received here. Inside is shiny clean and staff members are courteous and caring. There seems to be a rare culture of mutual respect and kindness present in this establishment. We immediately felt it. Kudos to those who run this place. Making an appointment was easy. I called and made an appointment on the phone. They send several reminders before the appointment. Make sure to check your texts and confirm. There is a cancellation fee if you do not cancel before a certain time. This is a very busy office, so appointments are given for a month or so later, but it is worth the wait. I wish they accepted my insurance too.

I highly recommend to anyone who wants their eye exam and glasses to go here. The staff and Dr…read more were incredible! Very kind and took their time to help me understand. The first time I was told I had cataracts because the Dr. was so capable of doing her job and actually cares about her patients. :)

I had a very pleasant eye exam at New York Style Optometry. All of the people that I interacted…read morewith were helpful and concise, the location is well cared for and clean, and there is plenty of parking. What I really appreciated was Dr Chae's thorough exam and very well explained diagnosis. I didn't feel rushed and left confident in my contact lens prescription and without further questions. Thank you for making something that usually feels like a chore an easy visit.

Nasty, RUDE service. I've been needing new glasses for a couple years now, was referred here by my…read moreinsurance and eagerly went in just to browse frames. I was initially hesitant to enter because the signs on the door were in Korean so I was skeptical that they'd help me, but then I thought That's ridiculous, we're in the United States, why wouldn't they help me? And went in anyway. It turns out I should've trusted my gut. Big time. Literally the second I walked in I was rudely told by the receptionist "We're closed". It was 5:10pm on a Monday. Their posted hours said open til 6pm. So I said "I thought you close at 6?" A crotchety old doctor man interjected abruptly "We close at 5:30". Their rude aggressive demeanor was not ok with me, so I said "You say you close at 5:30, but it's only 5:10, so that would leave me 20 minutes to browse frames, right?" Crotchety senile doctor barks "No!". I said "Oh really? From 5:10 to 5:30 isn't 20 minutes? Is my math wrong?" They all just looked at me. Then the receptionist said "We need time to put the frames away." Um first of all that's only if I actually saw some frames I wanted to try, but more importantly that's part of operating a business. And as I'm looking for something specific and can tell by looking if a frame will suit me or not, it's unlikely I would've even touched many frames. And *on their website* their POSTED HOURS are until 6pm Mondays. I definitely won't be spending a penny here and would encourage anyone else to go elsewhere. I went to a different optometrist not far away in Encino - owned, run and staffed by Americans - and could not have been treated better.