This morning at East Bay Ophthalmology I walked in for my scheduled appointment and was asked to…read moregive permission for them to keep a credit or debit card number on file. They told me it was now a requirement of all of their patients. I was there for a follow up exam and not expecting to make financial privacy decisions on the spot. I asked if I could pay the copay see the Dr. and make up my mind after and the answer was no. I didn't even know if it was legal for them to do this. Well, it is. Still I am not willing to leave vital credit info at an establishment where I have been continuously a good customer. Dr Scott Lee performed an extremely delicate surgery on my eye magnificently. My lens was knocked off of its supports upon a bow to my eye. It took 2 years for the pressure the become low enough to do the surgery. Dr. Lee did all of the pre examinations and prescribing as well as replace the lens with a new one. I went from 100% blind to vision again. Dr. Pyun has been my Dr. for a f0ur or five years now and I'm very confident in his abilities. He has an amazing demeanor and is quite thourough. I don't want to switch. I would feel much different if I had been informed ahead of the appointment so I could decide how to do this. There are so many breaches that affect all credit holders and having that kind of information in some server isn't safe. It seems that as a safety measure to insure payment enforcing this technique on patients with a history of non payment and even new patients when they sign up would make sense, but long term patients with an excellent track record and insurance... ? With some thought I've decided to get a debit or prepaid credit card to use for this type of nonsense. I will only transfer into it what is needed for each transaction. I urge East Bay Ophthalmology contact patients with upcoming appointments rather than spring this on them at the counter. I urge all of you who encounter this to follow my lead. It will add a high level of protection to your financial privacy. This encounter put a scar on the high opinion I have of this group. I still believe they are among the best people and facilities in the field. It is my opinion that this was not thought through for the benefit of the patients/customers that rely on these services.

I recently came here for a routine exam to make sure my eyes are healthy. I appreciate how I was…read moredilated earlier on, so time was used wisely. Also, Dr. So is friendly and very knowledgeable. She has great bedside manner. There is plenty of parking and everyone was friendly and helpful.

I think very highly of Dr Scott Lee and his staff. I have had great experiences. Recently I had…read morelazer done on my right eye to stabilize and bring the pressure down that was caused by my glacouma. The results were amazing. The preasure went from 17 down to 12!! I will be getting my left eye done next week! Cant say enough about how wonderfull Dr. Lee and his staff are! Debbie Ojeda

If you need great medical advise for your eyes then Dr. Lee is your Dr. I have known him for years…read moreand can tell you he is 100% about your Eye Care. I have never met a more emphatic Dr. and I know a lot of surgeons. He gives back his time and talent to people worldwide that can not afford eye exams and glasses. His locations strive for the utmost professional staffing and are really interested in helping all of their clients. There is not a better Dr. and staff in the USA. !! Love his new offices and staff.!!

I recently had an eye procedure by Dr.Lee and couldn't be more happy with my results. He was a very…read morepatient and informative doctor who made sure I was comfortable with no lingering questions. Will only be costing this office for any eye surgeries/procedures. FYI I had a mole in the corner of my eye and now that it's gone my confidence is back ! Thank you Dr. Lee !

Alls well now with the service I received. Andrea, took care of all the issues which were caused by…read morerayban itself in installing my lenses. She even installed the extra lenses which were created to large by rayban and installed them in my extra pair. Overall, despite the problems it has turned out well. My props to Andera.

This is a biannual go to Optometrist. I've been a customer here since 2019. I love their selection…read moreof frames and the staff is very friendly and knowledgeable. They provide excellent quality work and customer service. This weekend I stopped in for adjustments on my current two pair of glasses. I left smiling with my well fitting glasses on my face.

All these 5 star reviews are well deserved! Eyelove Optometry has my heart and business From the…read moremoment I walked in, Cathy at the front desk was super friendly and had a great welcoming demeanor. Dr. Hsieh was awesome--very thorough with my eye exam and took the time to explain everything to me in a way that made sense! Alisson was a huge help when it came time to pick out frames. She was so patient and really helped me find a pair that not only fit my face (and budget) but also felt like "me." Everyone made me feel really comfortable, and I left with with so much eagerness to get my glasses. Definitely recommend Eyelove Optometry! The whole team was fantastic! Also PS I'm coming back for those green frames

It was my first time getting fitted for contact lenses, and I'm so glad I had come here instead of…read moreanywhere else. The waiting room was spacious with an abundance of seats and exceptionally clean. Prior to my appointment, I was given a thorough questionnaire about my eye and general health. I appreciated this because it demonstrated an interest in the patient's health as a whole, instead of focusing solely on the eyes. I have been to other specialists who haven't taken much time to consider any other health issues, but being diagnosed with an autoimmune condition has completely changed my outlook since that diagnosis has impacted my eyes. I knew even before I had met with Dr. Anaya, that I was going to be in good hands. When it was my turn to go, I was both greeted, and escorted, to the office space where my eyes would be examined. The staff here was very kind and explained everything thoroughly during my pre-exam. This was especially important since I had always been nervous about getting prescription contact lenses (despite using color ones in the past), but the staff here and Dr. Anaya had made me feel comfortable and answered all of my questions. Dr. Anaya took the time to answer all of my questions about my eye health, contact lenses, and thoroughly explained my eye's health to me as well. I have worn glasses for years, and I have never had a more comprehensive and thorough exam! It made me feel as though I knew where my eye health was standing, which gave me more confidence and relief than when I had first entered the office! I appreciated Dr. Anaya's recommendations for my eye health, hearing good news is always priceless. Even knowing my eye health was looking good, Dr. Anaya had validated my concerns and was very reassuring. After getting fitted for contact lenses, I went to update my prescription for glasses. I had just gotten glasses the year before, but they had given me a much weaker prescription and corrective lenses - both, weren't doing my eyes any favors! In the end, I was able to try on glasses until I found the perfect pair. The woman who was helping me find my glasses gave me awesome recommendations since I knew what type of frames I had wanted. I ended up loving her selections and left feeling excited and confident about my new glasses' arrival. Everyone here is so kind and attentive and you are guaranteed excellent, informative, care.

Such a great experience at this Optometry Office in San Pablo. The staff was so friendly and…read moreattentive and very helpful when it came to pick frames. I thoroughly enjoyed our appointment this Thursday late morning.

Dr. Tam is a terrific optometrist. He has been taking care of my vision for over 20 years. He has a…read moregood selection of glasses frames, and all the equipment to care for a person's eyes. I especially like the equipment that tests peripheral vision. He's just a superb optometrist!

Mr. Tam is a real professional. I dropped in his office just looking for the closest place to…read moreme.....that was approximately 10+ years ago. I still go there.

for the price I am beyond happy with my results. I now have 20/20 vision. No contacts or glasses!…read moreOther places charge 3/4k per eye! I spent just a little over 4k for both eyes. More than worth it! Way more affordable and he's been doing this over 20 years. His team are excellent and talked me through all the questions I had. 10/10 recommend if you or someone you know is considering this. They also do PRK if you don't qualify for lasik.

I noticed recently my cousin worker not wearing his glasses and assumed they broke or getting a new…read moreprescription. When J finally had a chance to ask him, he told me he got Lasik. I did back in 2016 and I knew I would need an enhancement in the near future. I called and was able to get an appointment quick. Today I went and Myra greeted me and had me fill out the questionnaire. Within 5 minutes, Steve appears friendly and welcoming. He looked over my form and asked questions. He explained everything he would do and made the recommendation for Mono. When it was time to meet Dr Newman, he entered the room I was at, shook my hand and asked if it was fine to go to the next room in which I oblige. Dr. Newman took the time to check and throughly go over what he saw. Even though I am not ready for anything yet, I highly recommend him for all you Lasik questions, concerns and doubts. Staff is A++ and Dr. Newman is the best.

Great customer service and friendly doctor. The lady who helped me pick frames was very helpful and…read morepatient- because I was trying on all sorts of frames to fit my face shape. I was being very picky about how the frames don't hit my cheeks when I smile, etc.

This place is great! Accommodating, nice staff, wonderful engaging doctor. My go to for my annual…read moreeye appointment!

Professional staff Exccellent exam…read moreOptometrist Paula spent almost 1 hour with me - thorough evaluation I highly recommend

New patient. Lovely staff. Nice variety of frames. Pleasant office environment. Street parking can…read morebe tight.

I'd been a patient of Dr. Chan for long time until I moved out of state. She's kind, sweet, very…read morethorough and pays attention to details. She's a perfectionist! My family and I are very satisfied with her services; and even though we're out of state we still use her services to have our eyeglasses ordered and shipped to us every now and then. My daughter has high prescription eyeglasses, therefore, they require specialized materials and treatment.  Bright Eyes Optometry has been wonderful and I'm really grateful to Dr. Chan and her amazing staff. Shoutout to May for excellent customer service. Thank you for being patient and accommodating with my eyeglasses orders over the phone.  If you need eye care services, pls visit  Bright Eyes Optometry. I highly recommend them.

I have been looking for a good optometrist for a very long time. In fact, I don't remember having…read morea good optometrist other than the one I had in 5th grade so it's been a long time coming. Janet Chan is warm, gentle and exudes kindness. She was able to figure out my exact prescription very efficiently (usually it takes a lot longer) but she seems more competent than the average optometrist in her ability to arrive at the prescription strength for my glasses. Her office staff particularly the girl who helped me locate glass frames were good at finding something I liked. I essentially found a pair of frames that was covered 100 percent by insurance and for the lens, I brought all the bells and whistles including UV protection (transitional lens), glare and scratch resistance, thin lens and the latest reading/distance glasses which added up to 400 dollars and my last pair of glasses was more than a 1000 dollars. Hopefully I will like the final product in a few weeks. So far, I am glad to have found such a great optometrist in my neighborhood thanks to the referral one of my co-workers gave me recently.