I don't recommend for jewelry design or repair. My wedding band is now warped, I no longer wear my…read morewedding ring, and we originally came in for prong repair (see pics). We took his suggestion for the bezel design to hold the stones, so I included the process pictures for you to compare. He worked on it for over 5 weeks when originally quoted less than a week, because we told him the design was bad, and he tried to fix it. I dislike my own wedding ring now, and this experience was upsetting.

Amazing service!! Sized my ring in less than an hour. Pricing was super reasonable! I could have…read moregone to any jeweler, but I'm glad I came here.

I can say without any doubt that this location has the best staff! I have been to a lot of Zales…read morelocations in Texas so I can confidently say this as a fact. Today I needed my jewelry inspected and cleaned. The employee was so friendly and gave outstanding service! I really wish now that I had asked her name to give her a shoutout. Even the other employee working had a smile to offer, amazing.

I came in with a guy, who was behind me. The salesperson completely ignored me but greeted the guy…read morebehind me. We were both looking around when she approached him and asked if he needed help. He pointed to me (he's my husband). So, I asked her, 'Aren't you going to talk to him?' She replied, 'He said it's you who needs help.' Yes, it was me who needed help, and I had the money to buy a necklace or bracelet for my son's birthday! I told my husband I didn't want to give them my business! Just because I look brown doesn't mean I'm poor! Very disappointed with the Zales lady today, 10/26/2024, 2:00 pm Mansfield, Texas

Super honest. Needed a necklace fixed. It broke in a really odd place. She explained that it…read morewould be more expensive to fix it than just getting a new one. Thanks for the honesty. They will have my future business.

I needed a couple of watch batteries replaced. Found Arlington Jewelry Exchange - very glad I did…read more Very personal and helpful service. I was able to also replace a very worn leather watch band, and in addition to replacing the battery in my other watch, he cleaned up the wrist band, fixed some bad links in the wrist band, replaced the crystal and it looks magnificent. Truly looks new again and I have had it for 17 years. Very nice folks. They had a good selection of jewelry and sounds like they also can design pieces. I will definitely use them again. Excellent customer service.

Always straight up, and very transparent about all merchandise…read more Great selection with good and fair pricing. I have made many purchases from Jerry: Diamonds, Necklaces, watches and earrings. Also, gold and silver.

I absolutely love Caves Jewelers. They are all so knowledgeable and helpful and go above and beyond…read moreto make sure you have the best experience. Every repair has been perfection and their jewelry showcases are amazing. I will never go anywhere else for my jewelry needs! Thank you all for the best customer experience.

I love this business! The family who own it are so kind, not pushy, listen to what you want, and…read morereally try to accommodate what you need. I used them to resize my engagement ring, and it was great. Then, my fiancé and I got our wedding bands from them and we love them! We trust them whole heartedly and we will be back!

I went here to dump some Sterling silver I had collected over the last several years. I was very…read morehappy with the customer service, and with the price they offered for the Sterling. Also, their prices for buying bulk silver are very good. Not often you can find 5 ounce and 10 ounce bars for only $1.50 over spot per ounce. I highly recommend

We have been frequenting the Robbins Brothers store in Arlington for the last three years. We…read morealways work with Julie Chen. She is beyond amazing. She is always on top of our request making sure everything is done to our Satisfaction and usually ahead of time. She communicates with us so we always know how things are going. We drive several hours out of our way to do business with her at that location and wouldn't hesitate to send anybody. I knew there to work with her.

We came in on the Saturday before Christmas so it was very busy. Waited around 40 min but I would…read morecertainly wait longer because the experience was a 10/10. We were greeted with the reassuring smile of Reginald. Let me start off by saying he is the best! He let me see any of the rings I wanted to see but with rules of his own. I could only have 4 rings on the counter and have to put back one that wasn't calling me. Which came in handy because I diagnosed myself with "the too much gene". If I could have, I would put every ring on because I just have to make sure. Obviously I didn't but I'm sure if I really wanted to he would have let me. The other reason I loved the experience is that he involved my significant other in the process. We had been to one other place prior and there wasn't much talking. The experience of it being a full conversation between not only myself and the consultant but between the consultant and my significant other. All of us on a mission was definitely the experience I was looking for and I definitely got it. I also found not one but two absolutely beautiful rings and I will be back to choose my perfect ring!

We needed a jeweler to fix our watches, this place has a 5 star review with over 500 reviewers!…read moreStopped in to see they were celebrating their anniversary in their new location! They have a good selection of jewelry and my watch repair was quick. I can see why they have a 5 star rating on Google.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more