My massage was just ok. The front desk (bigger lady) is rude! She was yelling at all the workers in front of clients. Am I suppose to be relaxed? How can I when you are speaking so loudly that you are disturbing my peace! I don't recommend this place. read more

I went in for a quick 15 minute chair massage. Honestly, I was just expecting a pick-me-up, nothing fabulous. It was one of the best massages I have had. In those 15 minutes, the masseuse did more than some 60 minute massages I have had. It is in a mall. So, no frills but very nicely done for what it is. I will go back. read more

This place makes me so happy... So convenient (I work right next door), super clean and friendly, never too busy for a same day appointment, and the best part is their rate is basically $1 per minute (a little over). On top of the fabulous rate, they're so thorough and have such strong touches, that you have to be really messed up to even need more than 30 minutes. Perfect massage for someone on a right schedule and tight budget! Also, I very much agree with Sharon H. If you're looking for a gentle massage, a friend do it - it's free. If you're looking for some real healing, this is the place to go. read more

Unimpressed. 60 minutes of the most lackluster massage, even after I communicated my pressure needs. I've had much better.

I tried this based on the reviews I saw here previously. Location is in the Natick Collection Mall. Nice entrance and I was brought back to a nice room, almost like Japanese settings with the sliding frosted doors. Room was clean and decent size (im 6'1). Woman giving massage (think her name was Kadia) had good strong hands, worked all my spots where i was tight. Overall a great massage. Im sure i will be feeling the effects for a few days, but thats a good thing. Prices are very reasonable considering the location. $60 for a 60 minute massage. Will defenitly return. read more

Needed some neck muscle help, and got some no-frills chair work by a pro who wasn't afraid to aggressively twist and bang on me. I only did 15 minutes, and can tell I need more work, so will prob go weekly for a while. Chair is right by mall chaos, but it was a relatively quiet afternoon. For quieter massage, there's rooms in back. Not five stars because, well, it was a chair massage, and there was no privacy, and was no frills. five stars for getting the job done. read more

Be warned... this massage place is very addictive. I've been going to An Kong for about two years for 60 minutes table massage every two to four weeks. Although I have my personal favorite, they are all good. Some of the reviewers complained about the noises, but to me those are very minor. The reasonable price and the true relaxation that this spa offers are totally worth it. Honestly, the masseuses could use a bit more smile generally. However, I keep on going back.. read more

I would call myself a massage hound and seek out the best massage I can get at the most affordable price. I have also had many mall massages in my day and An Kong is absolutely the best ever. It is designed like an upscale massage place and the women there every one of them are amazing, You have privacy as well. Do not be afraid to tell them if the pressure is too hard or too soft. They always ask. I live on the Northshore and always make a point to go down to the Natick Collection just for this, I will be going down there today for a much needed massage. They are very affordable at a dollar a minute and they incorporate Hot stone as a nice added bonus. I would totally recomend An Kong an Asian Experience! read more

Love love love this place! Felt so much better after the 30 minute massage (have been wanting to get one for days) definitely recommended! For all the bad reviews about the process being too "heavy"? It's tui na! It's supposed to be! ;) read more

Love this place! I like a lot of pressure when I get a massage and the therapists here are incredibly strong. This is not a spa, so don't expect hot tubs and fancy showers -- just solidly good massage at a very reasonable price. read more

Great tiny hidden gem in the wall. Awesome service and will be sure to come back! Love it there!

I went in with a lot of pain and stiffness in my shoulders, back, and hips. I asked for a 30-minute deep tissue massage, and really received it. The massage therapist often asked me if her pressure was OK, and I would say yes! So I recommend An Kong for three reasons: good practitioners who work hard and check in with clients frequently during the massage; very reasonable prices and variety of services including 20-minute chair massage; and walk-in timing. It's great to go in when I feel really stiff and not have to make an appointment in advance. read more

Love love love these ladies ! Sweetest group I've ever encountered. And they are amazzzzingggg! I do foot reflexology and my Planter fasciitis and Achilles tendinitis is almost gone that I've dealt with for a long long time. Even tho its in the mall it's relaxing and you drift off the sleep with the music. I suggest you call in to make an appointment. Though they take walk ins they usually get very busy after 11am and there's a wait. Totally worth it! I've only done feet but soon I'll be doing the full body. But by the mounds of people who come in and out this is the best place and priced area in metro west to get massages!!! read more

Always had a great experience here. Sure it's not your typical quiet massage place but the ladies here are all amazing and truly do the best work for such a great price. read more

It's a mall, it's loud and busy and the last thing you would expect from a walk in chair massage for essentially $1 a minute is to get an actual massage, one that actually gets deep into your tight spots and almost hurts at times. It's fantastic. I've only ever had a chair massage, never been in the back. But every time it's been sooooo worth the money and a great value. The women who have done my massage have been very professional and very effective. read more

I have had numerous employees give me massages. I love that I can simply walk in with no appointment and pay for the exact amount of time I want. I have never been disappointed. The atmosphere is incredibly relaxing (especially for the price.) I don't know much about massage technique, but I know that I always leave feeling a thousand times better. Thanks! read more

Surprised me! Very good technique and I've had a lot of massage in my life. Each therapist is slightly different. They aren't afraid to do your butt! That might sound weird but my gluts are tight. They ask you about pressure and adjust accordingly. Only drawback is hearing the mall music. Weekdays are way better in terms of peace and being bale to get in right away. They are uber busy on weekends but work with you. Cash costs a little less. I definitely recommend this place! read more

I am truly addicted. I stopped by on a whim a few months ago - and now it's a weekly treat for myself. Every week. I get mad when I can't go! I've had 5 or 6 different people - all have given me wonderful massages - good pressure - working out the knots in different ways. I always leave feeling like jelly and a million bucks at the same time. True that it's no frills - but it doesn't need to be - you're lying down on a comfortable table with your eyes closed anyway! The price is so reasonable - and the results just as good if not BETTER than any $$$ massage experience downtown. The best part for me as a mom, is that no appts are necessary. So, if I have free time - and I can scoot in and treat myself. I would highly recommend you treat yourself too. read more

I've had one massage by a certified therapist in my life before this: So I'm no expert! Walk in service with very little wait time on Tax Free Sunday Afternoon! Awesome! Language barrier led to confusion and loss of my wife for client and for her would be hour. She walked away to shop. I stayed. Confusion on what I was getting and then what cloths to take off. Led me to laugh inside but could be uncomfortable to some people. The massage was great, wonderful and I feel good. Got all my knots could have gone another hour. Hoping to feel more tomorrow. I didn't mind the chatting between my massage therapist and another therapist in another language it took me out of Natick! However some may not like the talking, the babies crying in the mall the constant hum of people traffic but just as it starts to bother you pop, the knot or muscle release. Upon paying more confusion. I gave her my card, she looked at me as if I had two heads. "no cash!" She said. I took my card back. Pulled out 3 $20 bills and the tip. It's like five dollars more if you use a credit card. So Thanks for having me double check my cash. *BRING CASH* Enjoyed may try again! read more

Excellent Tuina (massage) technique! I went there in January 2014 and got one half hour Tuina on my back. The lady was so nice and good at what she does. Highly recommend! read more

Chair massage was well clean and padded. The massage therapists work very hard at fitting customers into available time. Due to school holiday it was very busy. We did not mind waiting. I got a gentleman and my friend had a lady massage therapist. My friend had a wonderful lady therapist, who not only took care of the knots on her neck and shoulder. But, also listen to her when she request for lighter touch. She did such a great job that my friend had increase range of motion after 20 minutes of neck/shoulder massage. I on the other hand, spend 20 minutes being nauseous and requesting pressure to be harder. 5 minutes into the massage, he answer the phone while he put his elbow on my "scapula" and vibrate. The discussion of yes they have available time and that they are now available. No apology. My nausea was from the jerky massage movements, in which he have to move the chair twice so that I probably would not hit a wall or something. IF you want forearm strokes, intermittent elbow, vibrating/speedy masssage, he is the person you want to go. If I am brave enough to try "An Kong" massage therapy again I will definitely look for the lady. read more

Every time I need a massage I come by here. Great spot, very professional and every time I leave feeling relaxed. They always manage to work out the areas in my neck and shoulder where I have the most pain. If you want a massage and quickly the chair massage is a great option. Very affordable prices too. read more

I stopped by because I had a few minutes to kill. Cici was able to take me immediately. I've had hundreds of professional massages and honestly had low expectations - sort of expecting the quick in and out whatever treatment that you might get in a mall, but I was very pleasantly surprised. Cici put everything she has into that massage and I felt like a champ when she was finished. More than anyone in the past, it was obvious that Cici could find your sore spots and work them just right without saying a word. She could sense that I have a sore right shoulder and backed off without me having to say a word. After one visit, I'm destined to be a regular. Prices are very reasonable. Definitely try it out. read more

Best massage you will ever get if you want a true massage that will remove knots, leave you sore afterward, but feeling better in the long run. The owner and the woman are both great at finding your knots and really working them out. They will go lighter if you want, but they really work hard at achieving the relief you are after. I cannot say enough good about this place! Every other massage just pales in comparison at this point. read more

This is the best massage I've had anywhere. No matter which person works on you, they are incredibly strong, and work out everything. I can do without the frills of a high cost "Spa" environment, but they have private rooms, calming music and are so good at what they do, you can forget you're in the mall. This is true massage therapy, not a wimpy back-rub. Once I experienced the difference, I cancelled my "Massage Chain" membership and won't go back. An Kong is the best value AND the best massage. read more

The front desk lady that calls herself the manager almost physically attacked me today over using the word "masseuse". Specifically, she refused to give me my change after a 25 dollar massage and i demanded my change telling her that i would hand the tip to my "masseuse" personally (as is my legal right). She then accused me of calling my "masseuse" a "sex worker" because in her mind that word means prostitute. (She was standing up and screaming at this point). I then explained that it absolutely does NOT mean "sex worker" even when it may be used in the wrong context. She then yelled at me, (yes I was mortified and scared by now) that in the state of mass I am "legally required to call them massage therapists" and who did I think I was calling my masseuse a "masseuse". She nearly becaame physical over this non-issue. She acted as though she could present danger to a client if they did not do her bidding. I am surprised she has not had an assault charge up until now (I read the other reviews before posting as I could not comprehend her behaviour and was very nervous after the encounter!!!) read more

I don't know how I'd manage my chronic pain without An Kong: whenever my headaches become unmanageable again, or my neck stiff & sore every single day, or my shoulder & arm start radiating pins & needles, I get here ASAP. Haitao Yu (the owner) knows EXACTLY how to fix me up, and after a back and neck massage by him, I'm back to my better self within 24 hours (for the first 23 hours, I feel like I've been cagefighting, lol...this is NOT a "relaxation massage" as I've previously stated...he really gets in there to fix the problem so expect some achiness the next day, totally manageable with an Advil & some rest). My pain was so bad yesterday in my head & neck that I could barely move: I wanted to take my head OFF MY NECK to relieve the occipital headache. Spent 20 minutes with Haitao &left almost COMATOSE with relief & a sense of well being... today I'm moving freely with no pain. If you need a real, intense, therapeutic massage with lasting benefits, go here. I don't consider this a luxury: to me it's a health necessity & at the reasonable prices, I'm OK with that!! read more

massage: A+ service: F extremely rude and attitude about tip as I guess a 16% tip is not good enough. paid in cash and was given back ten dollars via 2 $5s which apparently they were expecting for a tip... yes a 33% tip read more

I read the reviews on here and went the next day. After the holidays I had so much tension in my neck and shoulders and upper back I needed help!! This place was AWESOME. Best chair massage I have ever had....maybe the best massage period I've ever had. Nice, Clean - you completely forget you are in a mall, except the mall music playing! The ladies are adorable too and totally know what they are doing!! I just walked in (A Tuesday around noon) and the prices are super reasonable. read more

It is a great concept. The prices are okay, with groupon you can get the same prices at a much nicer place. It is no frills and if you were looking for a quick 15 minute chair massage it may be okay. I went and was feeling achy and had headaches, I felt like I was being treated like a piece of meat being tenderized for an agonizing 60 minutes, never before had I wanted the massage to be over so quickly, the lady did not understand English so could not understand. I felt worse than when I went in. It is worth the extra money to go elsewhere. read more

Ladies with POWERFUL hands. I have lots of shoulder tension from sitting at work all day. I like to hit this place up on my way home. Quick 30min massage does the trick. When you tell them you have shoulder tension, they FOCUS on that and really work out the knots. read more

Had some really painful tension in my neck, shoulder and arms; I was getting on my own nerves and it suddenly popped in to my head that these places existed...I didn't want to spring for an expensive full body massage. Called ahead as the reviews indicated it might get busy (on a weekend afternoon)...they penciled me in within the hour, and I got a 20 minute chair massage that was awesome and exactly what I needed. For a buck a minute, 'll definitely go again. read more

I love this place! I love the pricing and the fact that I can drop in any time. I have a deep tissue massage for sore hips, neck or ribs. I find it more therapeutic and longer lasting relief than a chiropractor! I do have a prefer enc for a Chung, he always works out the pain. On occasion have been mildly sore the day after, but I find the long term relief worth the occasional and slight discomfort. While I still visit the chiropractor, this type of massage is a pleasant and complimentary therapy. read more

Everyone who works there is awesome. Great technique and in my case, wicked deep tissue. Love it! Best money I spend all month. No appointment and awesome results, so glad they are conveniently located in our mall!! read more

i actually wanna gv ZERO stars for the EXTREMELY RUDE behaviour...for the reasons mentioned below i wasnt too happy n did not tip them as much as they wud hv perhaps wanted me to n so the lady at the front desk started arguing wth me literally...she never asked me if I was happy wth the service, she never bothered to ask if I hd any complaints regarding the massage I received, she almost pounced on me fighting over the tip amount..i could hv told her hw unhappy i was wth the service n simply left but i was so shocked and embarassed to see smbdy debate over Tip that i asked her how much did they expect in tip, to which she says it is all upto me but when i paid her sm more she again started bargaining..she kept the money in front of her and looked n said smthng to the operator standing next to her who made a funny expression n left n i was so angry n pissed off by this time that hd they said one more thing to me after this abt the tip i wud hv simply left with that left aside money without paying any tip at all but then that lady at the front desk picked up the amount n then I left regretting that I ever walked into that place... as for the massage the operators used excessive force, the most that I hv seen any massage parlour use till now...it may be called tui na but a person also needs to feel comfort n relaxation when they are being massaged..the same spot was being massaged over n over with such force that it was very painful, as if they were kneading a dough..n none of them understand English well so it was very difficult to explain anything..going by their attitude it looks like all they care abt is turnover but when it is time for you to pay they expect you to show courtesy and gratitude whereas they never for once bother to ask you how you felt or how your experience was!! Shocking behavior, extremely poor customer service! I would never walk in there again even if they serviced for free! read more

I went with a friend to try out the foot massage, and it was sensational. The therapist's skill and strength, and the soothing chair and comfortable soak were a delight, and when I left not only my feet but my legs and back felt 100 percent relaxed. This is a huge bargain for $25. I can't wait to go back! read more