We're new to Anacortes and recently brought our Land Cruiser to Anacortes Automotive. The A/C was low on refrigerant, so the team vacuum-tested the system, found no significant leaks, replaced the service valves, added UV dye, and recharged it. They also cleaned old oil residue from the engine, added leak dye, and confirmed there wasn't an active leak. While it was in the shop, they serviced the overdue transfer case and front differential fluids. What stood out was their honesty. They could have recommended more extensive repairs, but instead they fixed what needed attention and explained everything clearly. Sean was a pleasure to work with, and the entire team was professional and transparent. We've found our automotive shop in Anacortes! read more

Turns out that the vehicle I brought in (Ford 2006 E250) has a history of brake problems, which I wasn't aware of, and only remanufactured parts are available. Anacortes Automotive gave me a 3 year warranty on their work and honored that by reworking and replacing the master and booster after the first repair job developed a drag. They ordered reman parts 3 times until it worked correctly. I am very impressed with their customer service staff and commitment to getting my brake system to work, despite the vehicle's reputation. They are now my go to for automotive repair! read more

Always a good experience. Friendly, professional, excellent problem-solving. Plus, a free ride!

If I could give more then 5 stars I would. Wednesday night I went to drive home to enjoy my day off Thursday at home, knowing my alternator was giving me trouble. I planned to fix it. But i only made as far as 5 miles down the highway south of mt Vernon. I got my car towed to anacortes automotive. After hours and left a voice mail. I came in at opening and explained the symptoms and what work was recently down. They fit my car into the schedule the next day. My battery still under warranty, at Les Schwab, needed to be replaced. And they took the time to goto Les schwab and get a replacement battery and fix my car that day sonic was ready for pick up when I was off work at the refinery. They went above and beyond. I highly highly recommend Anacortes automotive. read more

These guys are awesome, freindly and they listen. They were able to diagnose and repair my 2018 Audi A5 that was running poorly. I will be back. read more

Took my ol truck here last year fer water pump and couple little issues and they were awesome all the way around

Seriously the best most comfortable shop I've been too! I called around and since I'm a female most guys talk down to me! But not them! Super helpful and understanding! I will always come here when I need help for now on. read more

Excellent shop with top notch customer service, 5 star experience. Thank you Anacortes Automotive for helping us keep our old Cadillac!!! James & Esther read more

I wrote a review recently, and they found a way to delete my review. So forgive me, but this review will not be subtle. These guys are morons, I had an injector issue with my truck, and they told me I needed a valve job. Well, I just had a brand new engine installed by an extremely reputable company who builds racing engines. it is a fuel injector issue that I am experiencing. Update to this post: just as I said, it was an injector issue. Bear in mind that I had to convince the mechanic of this, and still he did nothing to fix it. Derive your own conclusions. This means one of two things: They are incompetent. Or they are crooks. read more

They did a good job! Straight forward, well run shop. Finished earlier than they had first said. Overall a good experience.

Great local shop. Brought my car in for basically a "100,000 mile service," knowing the brakes were shot. I mentioned that the car would probably need a drive belt, transmission fluid flush, coolant flush, and new plugs. They said they'd do an overall inspection and get back to me, which they did - very quickly I might add! I brought the car in around 8AM and had an emailed, itemized list of big ticket items that needed attention in my email around noon. They were up-front, honest, and agreeable to work with, for sure! We spoke again on the phone post-inspection and agreed on the work to be done, and I got a quote over the phone. The shop was extremely busy, so it required that the car be "under the knife" for a couple of days. Not a real problem for me, and I didn't get any runaround from the folks I spoke with on the phone. These guys definitely are not "morons," and we had a good communication flow back and forth - much the opposite of what "Josh R." is claiming. I've found that being a little more proactive in your daily life pays dividends, but let's not get off on a tangent here... When I came to pick the car up, there were no surprises. The work we agreed on was the work that was done, and there weren't any additional fees, billed hours, parts or anything like that. The price was the same as agreed to over the phone. The car's running great, and I'm glad to have this prompt, professional and honest shop in town! I'll definitely plan on using them for my future car service needs! read more

Quick, efficient, friendly, and reasonably priced! We have been very pleased with the service we've received from the people at Anacortes Automotive. They are quick to finish a job (last week, we called for an appointment on Tuesday, they fit us in Wednesday morning, and were able to finish the work by 1pm Wednesday even though they were short-staffed!) and always willing to explain in detail what is going on with the vehicle. We have really appreciated their excellent service and honesty. read more

My husband and I were looking for a new mechanic after a bad experience at our regular one. We live in Oak Harbor and after seeing rave reviews online... we decided to travel the 30 minutes to try out Anacortes Automotive... we are glad we did! We are planning on driving 2,000 miles and we wanted to get an oil change and an all around check on our vehicle. The staff was very friendly and efficient, they did a very in depth check on our vehicle and we couldn't of asked for a better experience. At our previous mechanic they said that we needed something replaced and this mechanic said everything was good, I feel like they are honest and strive to be the best at what they do. I wish we would have gone to them sooner! read more

Just moved to Anacortes and needed a simple oil change. I decide to give these guys a try because I had received a flyer in the mail. I called to make an appoint and left a message. That was 4 weeks ago. HHmmm. Well, i was considering going to them just as a convenience but instead I will continue to go to Elliot GOODYEAR in Mt. Vernon. Little did Anacortes Automotive realize how many vehicles I own or have serviced on a regular basis. I think they really dropped the ball here because if they are willing to pay for flyers/advertisements to drum up more business then they just failed miserably. I wish I could have had opportunity to work with them but if they cant even make a simple call or appointment and that SPEAKS A LOT about customer services and yes I did call again. Good luck, try them and write a review please read more

Not only was I impressed by the level of customer service I received but the jobs that were performed had my little car running like new! They saved me from being cheated by another automotive company by simply being honest and only recommending what was necessary. This is the sort of place that I will continue to trust with my car and that I highly recommend to others. I must also mention that they worked with my schedule which was very helpful. True example of how a business is successful! read more

Jeff and Sean are the best! They are very knowledgeable, extremely honest and always conscientious about helping you to manage when you have a budget. As the other reviewer said, they are absolutely to be trusted read more

I have been very impressed by the level of customer service provided here, the quality of the work they perform, and the reasonable fees they charge. This is obviously a very well run operation with friendly, accommodating staff that really seems to care about their customers. I bring both my work and personal vehicles here for service, and have been well taken care of for a variety of services including mystery electrical gremlins, old, non-functioning AC systems, as well as general maintenance and repairs. They always make recommendations for work that will need to be performed in the future and provide detailed, itemized quotes and invoices. I highly recommend this shop. read more

If your ever in need of a honest and professional auto repair this is the place to go. We broke down on a Sunday and showed up at the shop at 8 am Monday morning, my 2006 Dodge Ram was in the bay and diagnosed within the hour. They had the repairs done by 1 pm the same day so we could be on our way back to Spokane. read more

After having a bad experience in Burlington, we tried AA. Cannot recommend enough. Knowledgeable, explained everything, including most pressing issues. Worked quickly, worked with our budget. 2 yr 24k mile warranty and several months later we have had no issues. They have a shuttle and are just plain nice. Very happy to find them! read more

I am so happy to find a local shop that takes care of their customers. The work quality and the honesty of the employees is above par. I had another automotive shop try to convince me that I needed my Water Pump replaced. These guy's showed me pictures of the Water Pump showing me there wasn't a problem and never has been. Saving me overall close to $1,000.00. I will continue to use these guys as long as I am living in Anacortes or close by. read more

Overpriced for one. Two, after paying 300 bucks for what boiled down to a transmission fluid change, I opened the hood of my car to change my oil a couple days later and they had left my transmission fluid dip stick and a rag sitting on top of my engine. It's a miracle the two didn't fall into a belt or somewhere else. Won't be coming back to this place. Should have known not to trust a big name car shop on Commercial Avenue. Anyone else have recommendations for an honest quality shop? read more

I just can't let this one go. Three times I've broken down between Friday Harbor and Mount Vernon. All three times I've been able to limp into Anacortes automotive, and all three times they were able to get me back on the road within five minutes. All three of these incidences were not easy to detect. I am so impressed with the knowledge these guys have. They didn't charge me for any of those five minute repairs. I had to run to get on the ferry, and the more I thought about it the more I said I have to do something for these guys. The next time I come over from Friday Harbor to Anacortes, I'm going to stop in and somehow return the favors. read more

Fast service! I would have given 5 stars, but here's the thing: after a $2,700 repair, would it kill you to throw in a car wash instead of returning the car back all dirty? read more

These guys are the best. They are honest with you, descriptive, and they help you understand exactly what is going on with your car and what needs to be done. I would never take my car anywhere else out here! I was skeptical at first after a few bad experiences elsewhere but these guys are a rare breed in the auto industry - trust them, they'll take great care of you. read more