Edwyn from Air Force Air Conditioning truly went above and beyond to get our air conditioner…read morerunning again. Our unit was very old and heavily rusted, and honestly, we weren't sure it could even be repaired--but Edwyn was determined to make it work. He spent several hours troubleshooting and fixing the system, refusing to give up until everything was up and running properly. What really stood out was his communication throughout the entire process. He kept us informed every step of the way, explaining what he was doing and what to expect. It made a stressful situation much easier to deal with. I highly recommend Edwyn and Air Force Air Conditioning for their dedication, professionalism, and outstanding service.

Air Force Air Conditioning and Heating provided 5 star plus service from our initial phone call to…read morebook the appointment with the pleasant and informative Maria, to the comprehensive maintenance performed by the punctual, neat, very knowledgeable, friendly and efficient technician, Edwyn. Edwyn, who has outstanding communication skills as well as being very thorough, displayed pride in his work and a commitment to providing an excellent customer experience. It was a hot day in Thousand Oaks and the old HVAC system was in need of attention. Edwyn serviced both the heater and air conditioning system and his attention to the air conditioning produced the cool air we needed to make the house more comfortable. Because the systems are old he provided helpful anticipatory guidance about how best to keep them in the best possible condition to last as long as possible and how to make a cost benefit analysis about when it would make more sense to consider replacement versus making repairs. The price was very fair given the availability, arrival at the scheduled time, time spent educating us and servicing the units, and the end result of having a comfortable indoor temperature. The report of the service call produced by Edwyn was very helpful in it's explanations and details. Based on our excellent experience, we highly recommend Air Force Air Conditioning and Heating. Many thanks!

I"ve been a general contractor for 40+ years and for the past decade or more I've been trying to…read morefind somebody for my HVAC needs like I had in the old days, when I could work with them and leave my customers happy. Unfortunately the guys I used in the past are no longer available due to retirement, or sadly, death. I've tried a number of vendors since then and have always been left disapointed. Recently I came across Clark and Sons and I am very happy. They are responsive to your inquiries, not only initially but throughout the installation process; extremely courteous; and above all their work is top tier. Prices are very reasonable for what you get. Now I have a company that I can feel comfortable recommending to my customers, and everybody.

Used Clark & Sons for our air conditioning installation. Joey was super knowledgeable and easy to…read morework with. His crew did a great job on the installation. Price was reasonable too. Would definitely recommend.

I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

wonderful. very Informative trustworthy let us know all the information to make a decision that…read morewill help us sale our house

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

Parris came out to service our HVAC system that was installed one year ago…read more Top notch service, great communication skills, likely to be running the company soon. DO NOT go anywhere else and make sure you ask for Parris!

Red Flag - Use Caution…read more I called Chad Shoemaker for my 30-year-old HVAC blowing cold air during winter and explained it was urgent. From the start, he seemed reluctant and had limited availability. His first comment--"Do you know what your house is worth?"--felt unprofessional and odd. Over 3 visits, I was charged $100 (reset), $400 (igniter replacement), and $1,200 (electrical panel). I was not shown replaced parts, given estimates beforehand, or provided invoices unless I repeatedly asked--and some were never provided. Total: $1,700. Lack of transparency efficiency and professionalism. I recommend getting everything in writing before agreeing to any work.

WOW! what can I say about Chad! I was completely impressed with his professionalism and customer…read moreservice. Called him late Sunday afternoon for an emergency a.c repair when nobody else was available. The product quality is outstanding, exceeding our expectations. In the midst of a heat wave, Chad was there for us at the very last minute. He tested the a.c before he left and all worked great! Within 20 minutes are home was back at 70 degrees. Thanks Chad, you will forever be our a.c guy! Highly recommend this company, he is by far the expert in the field.