Excellent ophthalmologist! I wouldn't trust anyone else with my eyes. I've had several surgeries on…read moremy eyes and have been treated for several different eye conditions. He's always helped me whether it's providing what's needed or referring me to other specialists. I highly recommend Dr. Sterling.

Excellent, professional, and friendly eye care of the highest quality. I trust Dr. Sterling and his…read morestaff and feel I am getting the best eye care possible.

I have been a patient of Dr. Joy Stone at the Fountain City location for several years. She has…read morealways been very professional, takes the time to explain her findings and I've always been very satisfied. At my last appointment, she found a blood clot on my retinal nerve and referred me to Dr. Matthew Cole, Retina Specialist. This is where my experience changed drastically. He is very arrogant, barely explains what is going on and obviously have a VERY BIG EGO. At the 1st appointment, from what little he said, and with my knowledge, I think I have age related macular degeneration. He said I would have to have an injection in my eye, it would not hurt. No time to think about this, it was happening now, plus it's my eyesight, I want to stay on top of this. The 1st injection, no problem. Went back for the 2nd injection, again very little communication from the physician and he seemed to be in a hurry. The 2nd injection was EXTREMELY PAINFUL and I actually screamed, it was painful and unexpected. He said NOTHING and walked out of the room. At the 3rd injection, my daughter told his assistants, who said they would give me extra numbing medication, not to worry, they would take care of it. When he came in, we told him the 2nd injection was painful and my daughter stated that she would not be able to get me to come back if this one was painful. He started talking, well actually he mumbles. that if that's what I wanted to do, fine. And said, it didn't help to give more medication, it would be the same whether they used one numbing drop. The extra drops are not needed. Fortunately, thanks to his assistants, the 3rd injection was not as painful as the 2nd. I am not uneducated, I have been a RN for over 50 years and I have worked for those 50+ years. Including one year in an ophthalmology clinic in a teaching hospital. I've worked with good doctors, bad doctors and indifferent doctors. I knew from the 1st visit there was a lot of room for improvement in his bedside manner. But I also know that often the doctors with a poor bedside manner, may be excellent in their profession. Dr. Cole may be excellent as a retina specialist, but he will not be my retina specialist. I want someone that listens to me, the patient, without getting their "feelings hurt". I want someone that will explain to me what they are doing, why they are doing it and what I can expect. Please don't feel like you need to continue to see a doctor that does not care about you, your issues and works to find a solution. There is more than one retina specialist in Knoxvillle.

While the care provided by the doctors at CCTH is great, their billing service is an absolute…read morewreck. Months after I had paid my bill in full, they sent me a bill for another $750. When asked for an explanation for this, they refuse to communicate. They have also made other billing errors which took several calls to resolve. Because of this, I will be looking for a different eye doctor.

This is a horrible place, it took just over an hour and a half! Find another place to go. Also,…read morethey got my prescription wrong. I ended up going to the VA, and I was seen ( in and out) in 30 minutes

This was one of the worst medical experiences of my life. I was referred to SouthEast Eye by my…read moreoptometrist for chalazion assessment and removal. Not only did the tech who asked me to sign consent to the procedure refuse to go over the risks of the surgery with me, but no one ever mentioned that the procedure might not work. It did not, because the chalazions returned 2 weeks post-op. Worse, the doctor nicked my eye with a scalpel during the procedure, which caused a HUGE hemorrhage. My entire eye was almost black, filled with blood for weeks. It is 2 months later and I still have a streak of yellow and a red spot in my eye. The practice manager said she would call me back when I called with my concerns, and despite my following up, she never got back to me. Do not go here. They are unethical and unprofessional.

I went in for an ordinary eye exam for my contact lenses. I didn't have any extra services. I…read moreprovided my current contact lens exam so they knew exactly what contacts I am wearing and all of the prescription information. I didn't even have my eyes dilated. They are IN NETWORK on my insurance. They charged me $45 that day, and today I received a bill for $150 more to be paid. The total charge for a standard eye exam for contact lenses was $483.00!!!!!! FOUR HUNDRED EIGHTY THREE!!! I have a $10 co-pay on an eye exam. And they have billed me $195. Thank goodness my insurance covered some of the charges. I can't imagine if I didn't have coverage! I must return to pick up my contacts and hopefully the new ones are correct. I can't imagine what I will be charged if I need an adjusted prescription! Once I am all set with contacts I will NEVER use this group again. My husband has also been a patient of this group in the past but will find a new provider for his exam this year. Unless cost is not a concern, I absolutely do NOT recommend this provider

Dr. Cunningham did cataract surgery on my left eye. That didn't work for me so I had to have Lasix…read moresurgery. Dr. Cunningham and 2 ladies came in the surgery room, Dr. Cunningham let on of the women do the Lasix surgery ended up getting a very bad infection in it so I had to go to the Dr every 3 days to see if it was getting well. I'm still having issues from the eye surgery it caused several issues that I deal with daily because of Dr. Cunningham negligence.

Dr. O'Brien had a terrible bedside manner. He spoke over my wife the entirety of our visit then…read moreproceeded to shame us for for not having an MRI for an issue that is about 2% chance of our daughter having, which every other physician we've seen has advised against the MRI. We actually tried to get the MRI and were denied by our insurance. I would never recommend this practice to anyone. We also waited for an hour to be seen. Clown.

I brought my 2 month old baby in for a potential sty on her eye, they did an eye exam & dilated her…read moreeyes. they ultimately decided it was a hemangioma & that she would need to start a blood pressure medicine & informed me that she will need to have bp checks done either by her primary care or a cardiologist- i reached out to her primary care after the appointment to help speed up the process (which Dr. O'brien recommended me to do). Dr. O'brien has stated to her primary care's nurse that "i jumped the gun" & then proceeded to never prescribe her medicine, nor return any phone calls to her primary care, her cardiologist, or me regarding continuation of her care/treatment. we have since went to a different ophthalmologist. i am extremely disappointed in the care my child received as it is completely unacceptable to go ghost on your patients & their needs. i would not recommend this practice to ANYONE, as they clearly do not provide adequate care for their patients.

A wonderfully attentive optometrist with multiple locations. Staff very friendly and attentive at…read moreall times.

I have been here twice and the wait was over two hours the first time. now i am leaving this review…read moreas i sit here waiting again. When i asked for an update, the nurse gave a very short, abrupt response. I will not be coming back.

I and my entire family have been going to TN Eye Care (which is now Knoxville Eye Care (KEC)) for…read more30 years! We have become friends with staff members over the years. We will continue to go there as long as we live. The facility is very new, modern, clean, and in a centralized location. Their kindness, care, and professionalism is amazing! KEC is veteran owned and run... it can't get any better than that.

I took my mom here for eyes exam. The nurse wasn't nice. She seems to be rushing, I have to told…read moreher to slow down. Because my mom is old and slow. And I am not professional translators. She had vascular Alzheimer's. Well, Maybe she had a bad day that I can understand. But she needs to be nice to elderly.

My regular ophthalmologist was not available when I called on Nov. 13, 25. I was able to see…read moreanother very nice doctor that day. Perhaps I expected too much, but four days later, I had not had much relief at all. I called today about seeing either my regular ophthalmologist or the one that had helped me last week.That was around 11:00. At 3:00, I called again and was told the doctor had not replied to the desk. Then i called before 5:00-closed. I am part of a family of long line of physicians in town and they would not ever leave without at least responding to a patients' call by phone I don't understand I could not recommend them. Judy Overholt Wheeler

My aunt and uncle have been coming for years. My aunt went to Dawson and Uncle to Gallagher. I've…read morehad the pleasure of meeting both of them. My aunt was to get cataract surgery and ended up with shingles in her left eye (10 out of 10 do NOT recommend) she's 86 and been going through this for 2 months. I personally love the staff and love Angie. My aunt sadly is never happy, but tries to be so sweet. She believes the doctor should appeal to her every need, but feels the same way that the heart doc should heal her shingles! (Bless her heart) I'm so grateful for this team of experienced professionals!!

I can not believe I have not posted a review!! I'm a bad dog…read more I have known Dr. Dawson for years, he is the best eye doctor I have ever had. His bedside manner is wonderful! He explains himself thoroughly. His techs are so professional, caring and down right NICE. He is semi retiring ( hiking the Appalachian trail woohoo), a young fabulous doctor is taking over. Dr Gallaher, I have also worked with him and he will be a fantastic addition!