Excellent ophthalmologist! I wouldn't trust anyone else with my eyes. I've had several surgeries on…read moremy eyes and have been treated for several different eye conditions. He's always helped me whether it's providing what's needed or referring me to other specialists. I highly recommend Dr. Sterling.

Excellent, professional, and friendly eye care of the highest quality. I trust Dr. Sterling and his…read morestaff and feel I am getting the best eye care possible.

Being treated for several years with Lucentis injections . Dr Anderson is very professional and…read morehas an excellent bedside manner!

Dr. Anderson performed my retina surgery and I have been so impressed with his care. He is highly…read moreskilled, professional, caring, compassionate and very communicative. In addition, his nurse, Jocelyn, is professional,expedient and warm. He has a wonderful staff and I know I am in great hands.

I took my mom here for eyes exam. The nurse wasn't nice. She seems to be rushing, I have to told…read moreher to slow down. Because my mom is old and slow. And I am not professional translators. She had vascular Alzheimer's. Well, Maybe she had a bad day that I can understand. But she needs to be nice to elderly.

My regular ophthalmologist was not available when I called on Nov. 13, 25. I was able to see…read moreanother very nice doctor that day. Perhaps I expected too much, but four days later, I had not had much relief at all. I called today about seeing either my regular ophthalmologist or the one that had helped me last week.That was around 11:00. At 3:00, I called again and was told the doctor had not replied to the desk. Then i called before 5:00-closed. I am part of a family of long line of physicians in town and they would not ever leave without at least responding to a patients' call by phone I don't understand I could not recommend them. Judy Overholt Wheeler

Dr. O'Brien had a terrible bedside manner. He spoke over my wife the entirety of our visit then…read moreproceeded to shame us for for not having an MRI for an issue that is about 2% chance of our daughter having, which every other physician we've seen has advised against the MRI. We actually tried to get the MRI and were denied by our insurance. I would never recommend this practice to anyone. We also waited for an hour to be seen. Clown.

I brought my 2 month old baby in for a potential sty on her eye, they did an eye exam & dilated her…read moreeyes. they ultimately decided it was a hemangioma & that she would need to start a blood pressure medicine & informed me that she will need to have bp checks done either by her primary care or a cardiologist- i reached out to her primary care after the appointment to help speed up the process (which Dr. O'brien recommended me to do). Dr. O'brien has stated to her primary care's nurse that "i jumped the gun" & then proceeded to never prescribe her medicine, nor return any phone calls to her primary care, her cardiologist, or me regarding continuation of her care/treatment. we have since went to a different ophthalmologist. i am extremely disappointed in the care my child received as it is completely unacceptable to go ghost on your patients & their needs. i would not recommend this practice to ANYONE, as they clearly do not provide adequate care for their patients.

Dr. Let is very thorough, friendly and courteous, yet wastes no time! Our previous ophthalmologists…read morewere a group and there was so much waiting. I liked getting in and out quickly! The staff is also very pleasant. We are very happy to have found this great doctor!

I'll save you the details but if you're 'not from here' (per the 'doctor') stay far away. If you…read morecare about your or your child's eye care stay away. The 'doctor' is 'about to have a birthday and doesn't give a shit anymore'. The 'doctor'' will hang up on you after saying this and act surprised when you show up wanting an explanation for his ignorant behavior. The 'doctor' is a raging narcissist and refuses to ensure the products he sells you are not faulty. The eyeglass tech or whatever they're called will manhandle your glasses while 'adjusting' making them so warped when you try to take them to another facility to have them adjusted correctly they will refuse to touch them for fear of the structural integrity of the frames after being destroyed. The tech is a liar and they will both blame your teenager for the warped frames even though she's only been able to wear them less than an hour since having them. The 'doctor' will proceed to call the cops on you when you demand to see your child's file to ensure new frames were ordered (tech agrees to order new when we had to take them back in after another place wouldn't touch them). The tech will produce a quickly made invoice to attempt to convince you he actually ordered new frames and they were somehow shipped overnight when the last frames and lenses took almost 10 business days. The office staff is rude and just as incompetent as the person calling themself a doctor. I waited around for the police to arrive but they never showed so left after about 15minutes. I never raised my voice and all could have been handled by replacing the lenses but without even touching the glasses the 'doctor' said they were fine. I'm just expected to accept his insurance fraud and borderline malpractice? Let me learn the lesson for you - Please please please find ANYWHERE else. The mental instability of the entire place should concern anyone.

This is a horrible place, it took just over an hour and a half! Find another place to go. Also,…read morethey got my prescription wrong. I ended up going to the VA, and I was seen ( in and out) in 30 minutes

This was one of the worst medical experiences of my life. I was referred to SouthEast Eye by my…read moreoptometrist for chalazion assessment and removal. Not only did the tech who asked me to sign consent to the procedure refuse to go over the risks of the surgery with me, but no one ever mentioned that the procedure might not work. It did not, because the chalazions returned 2 weeks post-op. Worse, the doctor nicked my eye with a scalpel during the procedure, which caused a HUGE hemorrhage. My entire eye was almost black, filled with blood for weeks. It is 2 months later and I still have a streak of yellow and a red spot in my eye. The practice manager said she would call me back when I called with my concerns, and despite my following up, she never got back to me. Do not go here. They are unethical and unprofessional.

Cancelled my appt. after I waited over a month for an appt. And then expected me to wait another 5…read moreweeks for another appt. than said they tried to call for weeks and left messages, NO! asked what other number they had, and she said a number I never, ever had so yaaaaa but you called right one today??? We have been going there for yrs. loved the Dr.s but someone is dropping the ball !

Dr. Laney and her team were truly awesome! They made me and my husband feel safe and comfortable…read moregetting our exams in their office during Covid! They were exceptionally thorough with our exams. Will def be going back for our yearly checkups.

I went in for an ordinary eye exam for my contact lenses. I didn't have any extra services. I…read moreprovided my current contact lens exam so they knew exactly what contacts I am wearing and all of the prescription information. I didn't even have my eyes dilated. They are IN NETWORK on my insurance. They charged me $45 that day, and today I received a bill for $150 more to be paid. The total charge for a standard eye exam for contact lenses was $483.00!!!!!! FOUR HUNDRED EIGHTY THREE!!! I have a $10 co-pay on an eye exam. And they have billed me $195. Thank goodness my insurance covered some of the charges. I can't imagine if I didn't have coverage! I must return to pick up my contacts and hopefully the new ones are correct. I can't imagine what I will be charged if I need an adjusted prescription! Once I am all set with contacts I will NEVER use this group again. My husband has also been a patient of this group in the past but will find a new provider for his exam this year. Unless cost is not a concern, I absolutely do NOT recommend this provider

Dr. Cunningham did cataract surgery on my left eye. That didn't work for me so I had to have Lasix…read moresurgery. Dr. Cunningham and 2 ladies came in the surgery room, Dr. Cunningham let on of the women do the Lasix surgery ended up getting a very bad infection in it so I had to go to the Dr every 3 days to see if it was getting well. I'm still having issues from the eye surgery it caused several issues that I deal with daily because of Dr. Cunningham negligence.

I have been a patient of Dr. Joy Stone at the Fountain City location for several years. She has…read morealways been very professional, takes the time to explain her findings and I've always been very satisfied. At my last appointment, she found a blood clot on my retinal nerve and referred me to Dr. Matthew Cole, Retina Specialist. This is where my experience changed drastically. He is very arrogant, barely explains what is going on and obviously have a VERY BIG EGO. At the 1st appointment, from what little he said, and with my knowledge, I think I have age related macular degeneration. He said I would have to have an injection in my eye, it would not hurt. No time to think about this, it was happening now, plus it's my eyesight, I want to stay on top of this. The 1st injection, no problem. Went back for the 2nd injection, again very little communication from the physician and he seemed to be in a hurry. The 2nd injection was EXTREMELY PAINFUL and I actually screamed, it was painful and unexpected. He said NOTHING and walked out of the room. At the 3rd injection, my daughter told his assistants, who said they would give me extra numbing medication, not to worry, they would take care of it. When he came in, we told him the 2nd injection was painful and my daughter stated that she would not be able to get me to come back if this one was painful. He started talking, well actually he mumbles. that if that's what I wanted to do, fine. And said, it didn't help to give more medication, it would be the same whether they used one numbing drop. The extra drops are not needed. Fortunately, thanks to his assistants, the 3rd injection was not as painful as the 2nd. I am not uneducated, I have been a RN for over 50 years and I have worked for those 50+ years. Including one year in an ophthalmology clinic in a teaching hospital. I've worked with good doctors, bad doctors and indifferent doctors. I knew from the 1st visit there was a lot of room for improvement in his bedside manner. But I also know that often the doctors with a poor bedside manner, may be excellent in their profession. Dr. Cole may be excellent as a retina specialist, but he will not be my retina specialist. I want someone that listens to me, the patient, without getting their "feelings hurt". I want someone that will explain to me what they are doing, why they are doing it and what I can expect. Please don't feel like you need to continue to see a doctor that does not care about you, your issues and works to find a solution. There is more than one retina specialist in Knoxvillle.

While the care provided by the doctors at CCTH is great, their billing service is an absolute…read morewreck. Months after I had paid my bill in full, they sent me a bill for another $750. When asked for an explanation for this, they refuse to communicate. They have also made other billing errors which took several calls to resolve. Because of this, I will be looking for a different eye doctor.

My entire family has gone to Dr. Dawson for years, he is outstanding! His manner is informative and…read morecaring. He explains very well, staff is super. He calms you with his demeaner, he is dedicated to each of his paitents, by this I mean does his best, and is immaculate from start to finish. His front desk and assistants are so good also, well run office, can see they respect one another. So all equals a good comfortable experience