Car works great Great price…read moreThe sales people were incredible! 10/10 - If i ever buy another car I would go back, and I'd recommend them as first to anyone looking for a car

Brooke Tomman is the best salesperson I have ever met. I went in with what I wanted and they gave…read moreit to me They put new tires brakes and oil change on all their cars WhO does that? Outstanding place and I would give it ten stars if I could thanks again Brooke and Happy New Year to you and everyone at Wheels by RT!!!

Communication in the service department is terrible. Service was constantly delayed with no updates…read moreprovided until I called. Unprofessional pickup and payment process as no call was made to me informing of pickup windows and times.

I went to Lou Bachordt looking for assistance with a locked system alert on my radio screen for my…read more2015 chevy camero a technician by the name of CJ charged me 199.00 for a diagnostic test that took 2hrs. When I did speak with him he told me that the service dept couldn't help me in fact he said that GM doesn't allow them to do code resets of which was needed to fix the issue, at this point I became discouraged. I asked him what could be done? He said I that they would have to replace the entire radio system at $2600 because convertible camaro has a anti theft system and GM doesn't allow it to be rest, then said that if I found a place that does do system rests to please let him know. So I went down the street to another GM dealership and in less then a hr the system was rest at 179.00. Please be careful it seems as if Lou Bachrodt will not be fair. If fact there was another employee tryna give me an estimate for my vehicle as if I were there to trade or sell my convertible after I said no thank you she became bitter turned and walked away. I have been a customer with them since moving to the the area in 2018 but after being handled by CJ the hustler I have to go somewhere else. Disrespectfully, Troy Robinson

I had a great experience with Grote Auto Service Center. I brought my car in for repairs and…read moredetailing, and the entire process was smooth from start to finish. The team was timely, communicative, professional, and kept me updated throughout the process. The work was completed at a fair price, and my car looked and ran great when I picked it up. Highly recommend Grote Auto Service Center for quality service and honest, reliable work!

This is my second vehicle I've purchased here and can't be more satisfied by the service /kelly the…read morecar spaz's provided. She continues to make a way where there wasn't one before. Thank you to all that helped

NOT too happy with this outfit got a TON of make up "accessories, fees that made no sense, tax…read morebased on wrong amount. I was not happy to get a quote that was SO FAR outrageous and clearly inflated!

Jacob helped get me into a new jetta great guy hes a bug cowboys fan and we talked about how nuch…read morepotential they had aswell he loves talking cowboys and VWs ​

Horrible communication, and customer experience negotiating and getting information about the car…read more Was promised the total price quote via chat, didn't get it until I called them several days later. When spoke with sales associate on the phone was told that the price didn't include BMW certification. The car is listed as certified on BMW site, on dealer site and even on carfax, which is false advertising. When called their sales manager, Dimitrios, I was accused of lowballing, interrupted when tried to explain my frustration in a very rude way. Very surprising to see this type of experience with BMW. It seems like they are not interested selling the car.

Drive to Chicago or other suburbs than getting service, let alone buying car here. Nothing about…read morethis dealership is BMW. It's a disgrace, and I am surprised they have been able to exist as long as they have without BMW intervening. They charge a percentage if you want to use a credit card. They will overquote you on services you need that are not part of the manufacturer's recommended guidelines. Unaccountable service. If you leave your car, good luck - other than dealing with subpar customer service, you won't have any idea when you will get it back. There is no craftsmanship here: most luxury auto dealers will take care of your car and give it back clean - I found dirty fingerprints on my roof liner after the service. When told, they promptly cleaned it, but they never used gloves or something because I kept finding more. Just go to the city - you will save time, money, have your car intact, and get the real BMW experience. BMW, please save yourself from these guys.

I brought my Corvette in for two new front tire tires. I prepaid for the tires as mandated. My…read morehusband got a call from the dealership telling him that if he bought three tires, he get a fourth free. After consideration, we replaced all four tires. Several times my husband told them to keep the back left tire is only had 4K miles on it. Once we paid, I was given my paperwork and the key. When I asked for the tire back, panic set in, and he disappeared for some time. He rolled out a tire that was destroyed.Prior to me taking my car here, I asked if there would be any problems replacing run flat tires. I was told no, but clearly they had no idea how to remove run flats without destroying the tire. Thanks for nothing. BTW, one back tire for my car is $800 each. Lou Bachrodt is a JOKE as a previous review states. I also will never bring my vehicle here again.

Didn't have a great experience. We walked in to get a new vehicle, and they let us test drive the…read morevehicle and they only let me test drive the vehicle and wouldn't let my wife drive it as well. And Prosper the sale rep that was working with us was very unprofessional and wouldn't work with us on anything with the price. I had a trade in, and they gave a very low-ball offer on it. Then they wouldn't take the trade off the total price of the car. Said that it would take car of take of all the fees that he said was going to be around $3000. I would not recommend going there to get a new car very unprofessional

Our 3rd RV purchase was at Collier; we wish we'd have been smart enough to do the first 2 there as…read morewell. Our initial contact, David, was patient as he showed us models in our price range. He didn't try to pressure or upsell us, instead, when we were finished he simply handed us his card and said he'd be available if we had any other questions. Collier has been family owned since 1961. There are long-term employees which we feel is an indicator of a quality company. Co-owner Jim, sales associates David and Todd, service manager Drew and team member Johnny, business manager Tabitha and other staff we encountered all made us feel that we'd been treated with honesty and respect and given a fair price.

I purchased 2 Rv's from this place and had a fantastic salesperson, Terry Turner. I have also…read moreused them exclusively to regularly maintain and upgrade. That was also a good experience. I am recently widowed and turned to them to sell my 2022 East/west trailer. I was given an extremely low offer which was initially beat by 2vother dealers. This where the real problem occurred. I was given such double talk and excuses. I understand that they want to make money, but I am an informed owner and had hoped for some loyalty.