I can say these guys are so trustworthy and honest as they can be. I highly recommend doing…read morebusiness with these guys. I trust they can fix any truck you bring them and be fair too.

They did an amazing job on my 02 duramax! I will only be using them in the future. They went…read moreabove and beyond to keep me informed of any issues and fix my truck in a quick and efficient manner. I highly recommend them !

Let me start out by saying I was unable to get an appointment to get an alignment because he was…read morebooked solid (along with everyone else around). However, I needed to leave a review for customer service. Even though he couldn't work on my car, he went above and beyond by calling around to find a place for me. He by no means had to do it but man I am so grateful he did! My alignment was so bad (wore through new tires in 6 months bad) and he knew I traveled long distances to work. Based off that customer service alone, I will go back to this place when I need anything else done. (And make an appointment in advance)

Great shop, thorough and attention to detail along with excellent customer service are just some…read morereasons for our five stars. We didn't go for transmission work but will if we ever need it. They were able to quickly replace the clock spring in our Dodge RAM when another shop in town said the part was 5 days out and wanted to charge nearly 2x as much. They also diagnosed and fixed a nagging electrical issue in no time.

Took a long time. My husband said they were good but the cost vs the part seemed expensive to me…read more Just my opinion. Communication was less-than-average, in my opinion. My husband thinks they were ok.

Finally, after several years in the area, I found an automotive repair shop that that I trust…read more Baler's is my repair shop from here on out. They are courteous, professional and fair. I took my Toyota Highlander in for a brake check and a checkup for a trip to Colorado. The brakes were fine, the grinding noise I heard was the ABS kicking in, and the car is good to go. No charge, I will be back with my Toyota and my Dodge Dakota any time I need help with either of them. Thank you so much for your assistance! I hope I don't have to see you soon, but if I do, I am sure I will receive the same perfect service. Tilly Reed

I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it…read morecorrectly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience! The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics! One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to. And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.

Best auto shop in Kerrville! They go the extra mile. Have used them for work on both my vehicles…read more Thanks for the service ******

Great business. Quality staff. Available for questions. Great communication, through email.read more

Great, quick service. Caring staff. Have used them for oil changes and state inspections for…read moreseveral years, I highly recommend them.

AC repair was supposed to be complete. Blowing hot still. AC instrument panel wouldn't light up…read moreeither.

Tried to take advantage of a college kid...Before I go further, I dont do "reviews/complaints", but…read moreI couldn't let this go unmentioned in case some other parent is looking for a trust worthy mechanic. I'm not a "Karen/Chad" My daughter called to report she had some "major problem with lots of flashing check engine lights" (her words).... I live 5 hours away and couldn't diagnose. This shop told her it was coil problem/ misfiring and would cost $1,300. I called to confirm the only issue was a bad coil pack.... yup.... that's it folks.... an $80 coil and a reasonable labor charge and 30mins could have put her back on the road, but that wasn't in the options she was offered. A good mechanic might have recognized all the coil packs were aftermarket (changed less than 2 years ago and had a lifetime warranty from OReilly) and asked more questions.... or if they thought the coils were original said "we can fix the issue with the one coil, but you really should replace all four if possible because they are old and will also have issues"...but nope.... they saw $$$ from a young adult away from home with limited options in a small town. They lost an opportunity to win loyalty for being honest... may not have earned a fat check this time, but I would have known who to call or recommend to someone else in the future. Take my story with a grain of salt, I only spoke with the receptionist about the work needed and they waived their diagnostic fee. Hopefully this was atypical for them and they aren't in the habit of gouging customers. but just in case, now you know my story.

Had a unique request for them. I needed an exhaust system for a 1960 Studebaker Hawk. They were…read moreable to make this and didn't even blink an eye. Very friendly staff, and efficient.

awesome place awesome owners. They are good people and they do good work. I will always recommend…read morethem.