UPDATE: I did hear back from the salon, two days before my wedding. I appreciate that they did get…read morein touch but it was a very mixed message (kind of apologetic, but also a bit accusatory; offering to bring me back in to make it right, but 48 hours before my wedding). I do want to note that I sound pretty angry in my review, and my language isn't the nicest. I thought about editing it but ultimately, this was an honest reflection of my experience. I'm letting it stand, keeping in mind that two stars on Yelp is, as they note, "Meh. I've experienced better"--not "aaah the world is ending." (I did take out one line that was a little unnecessary at the end!) ----------------- Perhaps you should just go here for other services Yelpers recommend, but I tried going--based on the glowing reviews here--for a bridal hair and makeup trial and could not have been more disappointed. Neither the stylist (Trish) nor the makeup artist (Preeti) paid any attention whatsoever to what I asked for, and both were very resistant to make any changes and just told me they could do things differently on my wedding day. Um. Not the point of a trial. Maybe it was late in the day and they wanted to go home, or had bad days, whatever, but it sucked. Plus I went with two friends and they were made to feel about as uncomfortable as guests could possibly feel--in a basically empty salon. I left feeling absolutely terrible about myself, with an updo that frizzed out within two hours, and makeup I washed off when I got home it made me so unhappy. (Also: when a makeup artist stabs you in the eye, it happens; but they should probably say a quick "sorry" rather than point out how now they're going to have to redo your bottom lid liner.) I left a voicemail at the salon saying I was unhappy with services and canceling my bridal appointment. They did not call back. Two weeks before my wedding and $125 invested, I have to find somewhere else to go. Two stars because the salon uses high quality makeup, and people were generally friendly.

I have been going to this salon for almost 15 years. The staff are all wonderful and they are very…read moreskilled at what they do. Diane is a wonderful stylist and Preeti gives amazing facials.

She is amazing Lisa Osborn and I love her salon. I would trust my hair with any of her associates…read moreand her.

I've been coming to Renzo Salon for nearly four years now, and I couldn't be happier with the…read moreexperience. Honestly, if I had paid more attention to the website earlier, I would've posted this after my very first visit! Paula is a true expert--she knows exactly how to work with my slightly wavy, sometimes unruly Asian hair. Her cuts are consistently an art, and so is her coloring--always natural, flattering, and beautifully done. I constantly get compliments! Not only is Paula amazing, but the entire team--Erin, Magdalena, Teresa, and Lisa (the wonderful owner of Renzo Salon)--are just as warm and welcoming. You can truly see how well they get along and support each other, which creates such a relaxed, family-like atmosphere. It honestly feels like a place where everyone knows your name--just like the classic sitcom Cheers--you're not just a client, you're part of the community. My husband is also a regular and loves his haircuts just as much. Even our college-aged kids look forward to visiting the salon when they're home for the holidays! On top of all that, the pricing is very reasonable for the quality of service. We always leave feeling great. Highly recommend!

I really enjoyed my service. I came in at 10:30 for an appointment and left at 12:20. I had a color…read moreand cut. This was my first visit and I will be back!!

Today was my first visit here. The place was clean and welcoming. I had an appt with Katherine. She…read moreis wonderful and truly cares about her clients requests. She touched up an old green hair color I put in and really brought it to life!! I'll definitely be back!!!

Honestly, if you ever decide to get a haircut from Charlene, please think twice. Not only she cut…read moremy son's hair into a helmet shape, she has no idea how to fade the back of men's heads. The back of my son's head looks like a chunk is missing. Now we have to find someone else to fix her mistake. What a waste of money and time.

I was a walk in, but there was no one in the salon. I was directed to the chair to get my hair cut…read moreand the chair had not been clean from the last person. The Velcro on the cape had all kinds of hair and lint stuck in it. I was not super specific about what I wanted for a cut but gave the stylist a good description and pictures. I got a a hair cut not at all like the pictures I showed, and the shorter parts of the cut have long hairs coming out in all places. It was not trimmed around the ears or neck line. Just a careless cut in general. I will not go there again, paid a good amount for a careless cut, that I do not like and had to pay at another salon to get it fixed, now I have a super short cut and no way to style it until it grows out. Not much style from style cuts.

UPDATE 4-26-2026: ~ AVOID ~ Do not roll the dice on this…read moreshop, or you will be sorry. I should have read the earlier review by S.O. who had had the same experience as me. The photo speaks for itself. Do not be fooled by the planted 5-star reviews of this business from single-review, fake accounts. The moment I entered their store and saw the run-down state of it, I should have turned around and left. She doesn't like my review that exposes the disaster that she created, so she calls it fraudulent. Do I need to show my ID and the card that I paid the bill with? I even gave her $10 tip for the nightmare that she created. She never asked me a single question to find out what I liked and didn't. She just took out her clipper machine and rummaged through my hair with a vengeance. She was in a rush to get me out of the door, so she could get to her old customer, whom she had double booked in my slot. It's not your decision what hair length I should have. Where I had asked to keep a 2.5" length, she kept only 0.5" and cut an extra 2". Where I had asked her to keep 2", she kept 0.5" and cut an extra 1.5", where I asked her to keep 1.5", she kept 0.5" and cut an extra 1". And instead of apologizing for the absolute disaster that she created, she is lecturing me! ______________________________________ UPDATE, April 25: I woke up this morning to an absolute disaster, 24 hours after my haircut, by far the worst cut I have had in years. Lowering from 2 stars to 1. I was supposed to have a passport photo taken in the next couple of days for an upcoming overseas trip. The photo will remain in the passport book for 10 years!! I could not have been more specific about what I wanted. I had drawn on paper the style that I wanted and had written in numbers the length of hair that I wanted to keep on different parts of my head. This was not a case of verbal miscommunication; it was the case of a hairstylist gone rogue, who decided on her own what cut she wanted to do, without asking me one question. _________________________________________ ORIGINAL REVIEW, April 24 - First time there and quite disappointed. Maro cut my hair in a rushed manner and paid no attention to what I had asked for. A few minutes after I sat in the chair, another guy walked in who apparently had a booking with her for the same time slot as me. She had double booked the slot and was rushing to get to the next person. When I entered their store and saw the run-down state of it, I should have turned around and left. When I go to a new hairdresser for the first time, I take with me a sketch drawn on paper that shows the cut I want and specifies in inches, written in numbers on the sketch, the length that I like to keep in different sections of my head. I do that, in order to avoid verbal miscommunication. I showed it to her, she took a two-second look and seemed dismissive. She ended up cutting an extra 1" to 1-1/2" more than I wanted. I have to wear a baseball cap 24/7 for the next 6 weeks to hide this disaster.

Maro is the magician with scissors! Place is nice and clean. And this is my first time reviewing…read morebecause it's review worthy!

It's so hard to find someone to cut my hair. I have different curl patterns in the front and back…read more My hair grows slowly and I have been to multiple different Deva Curl stylists, from Boston, Acton, lexington, and now Waltham. When I went to Shear Tranquility the first time (I have been twice so far) I hadn't had my hair cut in over a year. When I left the salon my hair was healthy and shaped. The photos taken were from a family photoshoot a week after I went to Lisa for my second cut

Had a lovely visit at shear tranquility, Angela is so sweet and is v customer focused and makes…read moresure you get exactly what you want when you walk in. Styles it exactly how I like to style it myself but ofc looks more professional than I'm normally able to get it.

I see Katherine here, and she does an amazing job every time. I book online which is super easy…read more They have a free parking lot in the back which is incredible for the area. I've seen Kat for a full balayage, partial highlight, glaze and cut. She gets the color right every single time.

I had my first visit at the salon today and I'm so happy! I saw Sarah for a glaze and haircut/blow…read moredry and she did AMAZING. It was my first time getting a glaze and layers (which in the past I was told my hair was too fine for). Sarah walked me through every step, answered all my questions, and was so easy to talk to. I'll be back, thank you Sarah!

I'd give more * if I could. Been following Michelle forever. I have fine hair and she's the best…read moreat giving me exactly what I need when I need it. I've had all lengths - long, medium, short and ultra short - Michelle has handled every whim I have for my hair. I have recently started adding the headspa to the treat myself routine, but if you are on time crunch like I often am - do the crown reset. I get it done every haircut now. The new location has on street parking and never had a problem and it's a good vibe. Highly recommend

Michelle is absolutely amazing! She's been cutting my hair for nearly 20 years. I have…read moremedium-to-fine hair and a lot of it, and I usually let her do whatever she thinks will look best. She knows exactly how to shape it in the most flattering way, and I always get compliments on my hair - even months later as it grows out. When Michelle started offering scalp massages and head spa treatments, I figured, why not give it a try? It was one of the best decisions ever! My routine haircut has now become a routine head spa and haircut. The entire experience is beyond wonderful: the chair, the warm blanket, the eye mask, the scents, the products, and, most importantly, the scalp massage itself. I never want it to end. The value of the service, along with the time and care Michelle gives each of her clients, is absolutely worth the price. I highly recommend her!

I went to salon 844 for a cut and a color for the first time and I am totally disappointed. They…read morestylist was nice but did not do a good job. I brought a picture of my hair and turned out nothing like the picture. For a minute I thought she was going to begin without me showing her the picture. Never asked me how I part my hair. I part it to the right, and the cut is right down the middle. I don't like writing bad reviews, I don't even write reviews much but I'm never going back.

Still giving 5 stars for the fabulous Terry and Kori!…read more But, I'm adding 1 star -- for Cindy. She's so rude -- I was feeling so good about myself leaving the salon and while I check out, she critiques my eyebrows and offers to fix them for me for $300. So rude. No thanks. Keep your opinions to yourself.

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.