I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my time for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area! read more

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too. Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!! read more

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My lab Maggie has been a regular monthly customer with Andrea for nearly 5 years. They are professional and the dog is always well groomed at a reasonable cost. read more

I've taken my dog to several groomers over the years, these guys are simply the best. She's a large all white shep/husky mix and she comes out snow blind white, smelling great and FULLY deshedded. The price is absolutely worth the quality. A while ago they had a malfunction with a dryer and it sprayed some graphite in her undercoat, wasn't visible till a couple days later and they rewashed free of charge with no hesitation. 10/10 all around. read more

I should mention, both are seniors, 1 is deaf and the other is blind. Andrea and her team take their time cleaning and keeping them comfortable. read more

Andrea's Pet Spaw - After their spaw day! - Pet Groomers Near Me - Arlington Heights, Illinois

We have been taking our dog there for 7+ years and Andrea's has always done a phenomenal job! The cut is always consistent and our dog is comfortable while he is there read more

I big shout out to Andrea who has cared/groomed our pooch for over 10 years. As our dog has gotten older and needed more TLC, Andrea was kind, patient, and very flexible with our/her needs. She is so professional and experienced. We are blessed to have her close by. read more

I can't thank Andrea and her team enough for taking the time and special care of our dog, Bingo! Our goldendoodle is very anxious and was quite matted. We were at a loss having gone to two groomers prior who would not take him given his behavior. We went here after my husband read some reviews given other dogs with similar temperament. I am SO appreciative of the kindness and understanding of the staff who were willing to take the time to work with Bingo and give him the haircut he so badly needed. We will be loyal customers from here on out! read more

Andrea's Pet Spaw - Pet Groomers Near Me - Arlington Heights, Illinois

I was looking for a good pet groomer in the area and came across this. I dropped off my dogs from noon. I've been waiting between 2-3pm so I called. They said they weren't ready yet. 5-6pm, still nothing so I went to place and they told me the pets weren't ready because they're short-staffed. Dogs were done almost around 8pm. I usually understand situations like this and the groomers are most likely tired by then, but i think what really didn't sit with me is the fact that my senior dogs waited for 8 hours with what I could imagine must've heightened their anxiety. I probably should've pulled them out earlier. I heard good things about this place, but sharing this experience with a couple customers, they couldn't believe it either. Is it because we're new customers, we were put last? I guess we weren't lucky in this experience. read more

Andrea and her staff always go above and beyond to take care of my two Goldens. She started working with them when they were just 4 months old, teaching me how important it is to acclimate dogs early on to all the sensory experiences encountered in the grooming environment. My dogs eagerly enter the salon, tails wagging, not nervous at all. Because of her expertise, my boys come out of her "spaw" looking and smelling wonderful! The groom is appropriate for a Golden, from ears to feet to tail. We are so grateful to her and her staff! read more

Andrea's Pet Spaw - Pet Groomers Near Me - Arlington Heights, Illinois

Always professional and do a great job with grooming. Me and my husband just got married. We let Andrea know that he will be in our wedding pictures and she went above and beyond. He looked and smelled amazing!! Thank you Andrea and team read more

Andrea's Pet Spaw - Oakley - Pet Groomers Near Me - Arlington Heights, Illinois

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I've tried several other shops, they might do a good job in the beginning, then changed to a new groomer for us and everything changed. My dog suffered a lot from the other groomers, we even had to see the vet in some cases after their grooming. Andrea is different, we've been with her for several years by now, she always does a good job, very consistent, dog loves going there, no after-grooming trauma at all. I can't thank my friend enough who introduced Andrea to us, thought we should not keep the good things only to ourselves either... read more

I'm sorry but you don't tell someone a price then they pick your pet up and hear a whole different price Oh we just updated our system Just lost 2 clients unfortunately Plus the doors are locked very inconvenient People wanna tell me the cost of product went up lol Come on now I know it's not an easy job but keep the price you said and maybe say next time it'll be $15 more read more

I just had our dogs nails dremeld and was very pleased. I waited in car she took my nervous boy in and a young man brought him out in 5 minutes. Both employees were very nice and pups nails looked great. Cathy from Kitty City recommended them to me. read more

Andrea and her crew did an amazing job! First time here (recommendation from a neighbor) couldn't be happier. They were very patient with him. He doesn't like his paws being touched. He normally gets a cone at other pet groomers. Not here with her patience and experience she was able to groom him cone free. Thank you soo much he will be back! read more

Andrea's Pet Spaw - Bronx - Pet Groomers Near Me - Arlington Heights, Illinois

Wear. Your. Masks. I followed their safety protocol by calling agaric but what's the point if their groomers are going to blantantly put my health at risk? I called to let them know I was here to pick up my dog. He comes out unleashed, completely rambunctious and out of control. The unmasked groomer begins to OPEN THE DOOR WITHOUT EVEN HOLDING ONTO HIM. I told him he needed to grab ahold of him and back up. He holds him and then when I enter, he steps VERY close to me, again unmasked. I am furious. Not only did he put my dog at risk by almost letting him escape but put my health at risk. Unprofessional. I let him know I was upset because I have an at risk family member. Careless. To add to it all, my dog looks derpy, probably his worst haircut yet. Will not return EVER. read more

Let me add to this flawless Yelp Review Score of straight 5's. Got sick of bringing my dog to the vet to get groomed and him coming back with me thinking, if I wanted him butchered I could had just done it myself. Found Andrea's on yelp, of course. When I dropped my dog off it was chaos in the salon, but organized chaos because Andrea's is just that popular. I was greeted instantly by Andrea and she asked the appropriate questions. Boomer was done a few hours later and he looks fantastic! The pride she takes in her work shines through. I know where I will be bringing Boomer for all of his future hair cut needs. read more

Andrea's Pet Spaw is excellent in the world of dog grooming. I've been stopped countless times over the years to receive compliments on my poodle's classic cuts, as well as her party cuts. Andrea has risen to the occasion to make my dog show-worthy regularly, even though she's just a regular dog. I also must mention that my dog's tail wags when she sees Andrea. That in itself is worth the recognition, but the stunning cuts are the cherry on top. Andrea and the team are above the rest and I thank her and the team graciously. read more

Andrea is a real professional who understands dogs and their owners. She is an expert groomer and your dog will be well cared for.

I took my golden doodle puppy here and had the puppy package. The grooming took hours... I forget the exact times but somewhere around 3-4 hours for a medium size golden doodle. This means they keep dogs for long periods of time waiting to get their haircut which was never told to me when I arrived. I never got a time estimate of when she would be ready and I had to call them to ask for my dog back. I think they panicked and started on her grooming immediately after I hung up they said 45 more minutes and then called in 20 minutes saying she was ready for pick up. I came in and she had a long piece of uncut hair super obvious by her leg pit. I asked to get it off and they were nice about it and apologized. I also asked why it took so long and they said because she is a puppy she kept moving around. However it should not take multiple hours. Her haircut was very patchy all over as well. For a grooming that took as long as it did I shouldn't be able to point out all these patches of longer hair. She cried all the way home which is very unlike her. It also makes me wonder how my dog was able to potty if she was there for so long. From far away my dog still looked cute but there needs to be more communication to pet parents. read more

Andrea and her team are OUTSTANDING! My new sweet foster pup was covered in matting - some the size of baseballs! Andrea donated hours of her time to help my foster look and feel like a new pup! read more

Finding a good groomer is just as stressful as trying to find someone to cut your own hair. Andrea is FANTASTIC!!! I had taken my golden to another groomer in town, and even when I used pictures to describe what I wanted, he came out looking NOT like a golden. His hair was cut so short that he just gave me this pathetic look and had no pep in his step. He literally walked around with his head down until his hairs grew back. I brought my "baby" into Andrea for a badly needed trim and clean up. I described what I was looking for but I did not show her any pictures. I just trusted her based on her great reviews. I picked him up a three hours later and he looked amazing. Just amazing. Soft, fluffy, trimmed, and my dog literally pranced walking out of the shop. I would highly recommend her. She came recommended from my doggy daycare and I also read the great reviews on Yelp, and both were spot on. Her shop is also well organized and clean. read more

Andrea's Pet Spaw - My golden, after a groom with Andrea. - Pet Groomers Near Me - Arlington Heights, Illinois

Andrea is the best! I wouldn't go anywhere else. She is so gentle with my dog comet! Comet had never been groomed and Andrea was so patient and really really understands how to work with animals. Her work is fantastic and my dog looks so fuzzy and stunning after her spaw days! read more

Andrea is the only person I would trust with my new puppy! She does an amazing job and truly cares about the sweet babies that come into her salon. I would never go anywhere else. read more

Andrea and her team have been giving my big Bernese mountain dog monthly bath and blow outs every month for years. He was TERRIFIED as a puppy of anything water related. She was so patient and did everything she could to get him comfortable. He LOVES his spaw days and he comes out amazing every time read more

Although Andrea's was great to us at first, we unfortunately have taken our business elsewhere. If you have a dog that has a higher maintenance coat such as a poodle mix, I wouldn't recommend Andrea's. They were fine when he was a puppy, but as he got older and his hair required more care, the quality of service and attention to detail from Andrea's decreased. I don't think it's necessary or productive to rehash my specific complaints in a public review, so I will leave it at that for now. That being said, if your dog does not have a high maintenance coat, Andrea's is still a great place. read more

We took our older dogs for a couple of years and they always did a great job. My little girl passed away in October 2020. We got 2 Shih Tzus and started taking them slowly so they could get good job. We took them back after moving 30 miles north. Still trusted them to do a great job in which I provided my goal for both of my girls. WE WILL NEVER TAKE AGAIN! We were told we had the first appointment of the day 8:00 a.m. FOUR HOURS LATER, we went to pick them up and my poor girl's hair was butchered and the claim was they had tons of mats. Then to top it off they added $60.00 on top of $120.00 and 4 hours with a shotty haircuts. Now my girls are terrified every time I try to groom them. I will go with the mobile services around our area where they come to your house and perform their services. Cost twice as much but I will never go to shop services were they are treated like livestock. They obviously make appointments for additional dog. read more

We called to take in our new rescue dog in for a bath, nail grinding and tooth brushing. Andrea was fantastic and booked us right away. Our dog came out looking and feeling more fresh than other places we've taken her. We're definitely going back and happy to support a local business! read more

Andrea did a great job grooming my Newfie and Lab. I am very particular where I bring my pets to be groomed. I appreciated that she had the dogs stay in the grooming room together versus caging. The dogs smelled and looked great. I like to support small local businesses. I appreciate when owners care, are kind and personable. She is priced competitively for the quality she provides. read more

Andrea's Pet Spaw - Pet Groomers Near Me - Arlington Heights, Illinois

I've been taking my dog to Andrea's for 4+ years now and I'll never go anywhere else! Andrea and her staff go out of their way to accommodate my pup who suffers from separation anxiety. They quickly welcomed him in and he soon saw Andrea's as a safe place. He now will pull to go right through the door whenever I drop him off! On top of that I know I'll always get a consistent grooming for my dog each time - smelling great, perfect hair length, and cute as can be. 10/10 recommend Andrea's to anyone who needs an impeccable groomer for their special friend! read more

Great, friendly service. Very convenient location and hours. My pup loves coming here and he sheds much less for awhile after our visits. Andrea's is now our go-to groomer! read more

Best groomer I've ever taken my pup to! Andrea listens to what your looking for and helps you come to the perfect pup-cut!! Dogs aren't caged while they wait. Small staff that seems to actually like their job. Best part (aside from the perfect experience) they took a picture with Khloe and Santa!!! I finally found a great groomer! This place has a great rating for a reason!!! Love you guys! read more

Andrea's Pet Spaw - Pet Groomers Near Me - Arlington Heights, Illinois

I have to say that Andrea's is an excellent pet Spaw! We have been taking Boomer (our 12yr old Golden, over 100lb) for years. I had fed Boomer some lamb chops the night before (which I had never done) and after grooming Boomer shit everywhere! I felt so bad because I knew it was my fault! Andre and her husband were so kind. I took Boomer right around the corner to Prospect Animal Hospital and they sent him home with meds. As Boomer has gotten older and has issues with his back legs, I feel very blessed to have Andrea and her husband to take care of his spa needs read more

We have been with Andrea since she opened her shop. Andrea is extremely knowledgeable about dogs and we have asked her for advice and she has been spot on! Andrea goes above and beyond for her clients. our dog is getting older and Andrea spends more time with her and her rates stay the same. The Pet Spaw is an awesome find! read more

Andrea does an amazing job with my cavalier king charles, Alise for shampoo/cut. She listens carefully and always gets the job done right. Her team is always accommodating and great with your pet. read more

I took buddy Here coz nobodies but never been able to handle Him. Hes a little bit of a stinker due to being a abused dog. Not only way to he a good boy for them but they did an amazing job on him I can't wait for him to go back. read more

We've been taking our golden doodle to Andrea's for a couple years now and I can't say enough good things about them! Andrea and her employees do a fantastic job within a reasonable time frame (we've taken our doodle to places that have kept her all day; Andrea's keeps her about 2-3 hours) and she always comes back well-groomed and happy! You get the quality you pay for! Thank you, Andrea, for all of your detailed and hard work! read more

Andrea & her staff have been grooming my two Goldens for over 6 years. She was so very careful to acclimate them as puppies, so that every appointment is a fear-free experience. She listens carefully to the way I want the boys trimmed, and is ever alert for a beginning ear infection or hot spot. Thanks to Andrea's Pet Spaw, my dogs look good, smell good, and are healthy. read more

This was the fourth groomer I tried since adopting my terrier mix. They were all "ok" but I wasn't completely happy with the results. Decided to try Andrea's based on reviews. So happy I did. There were a LOT of dogs there, either waiting to get groomed or picked up. The groomed dogs I saw looked really nice. Most of them were like my dog - terrier/shih/poodle types, under 25#. Even though my dog was a little nervous from all the activity, I left her to get groomed. I picked her up a couple hours later and she looked fantastic! A nice, even, fluffy cut, with the tail and ears just the way I explained I wanted. And she had bows on her ears! Reasonably priced too. I'll definitely use Andrea again. read more

Andrea's Pet Spaw - Pet Groomers Near Me - Arlington Heights, Illinois

My dogs in love ! She's in great hands every time we go to Andrea's. Kind and talented staff who style doodles wonderfully