Once Upon A Grooming

4.8 (23 reviews)

Pet Groomers

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Updated 2 months ago

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Once Upon A Grooming - Shiloh after being pampered! - Pet Groomers Near Me - Buffalo Grove, Illinois

Once Upon A Grooming - Pet Groomers Near Me - Buffalo Grove, Illinois

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Once Upon A Grooming - Well groomed dogs make me happy! - Pet Groomers Near Me - Buffalo Grove, Illinois

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Maira O.

This was Shiloh's first time here! Shiloh is a long hair dachshund! We are all very very happy! Shiloh got his nails trim, teeth brushed, and hair cut for a very reasonable cost! We will be going back!!! Everyone is very friendly and it looks super cute inside and clean! Smells good too when you walk in! Very pleased! Oh, i almost forgot I loved the Thanksgiving handkerchief!!! Super adorable!!

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Aliya B.

1 month ago

Elizabeth is such a wonderful groomer! Always cleans up my dog nice and well, and she is gentle and caring with the pets!

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Nikki O.

158

6 years ago

Made my happy happy and also looking super cute. But my favorite part is walking in and seeing a smile on his face. I love my happy boy and I am happy to find a place that treats him with love and care while grooming gets done as he is usually a baby about it read more

Once Upon A Grooming - Hair cut & defurminator - Pet Groomers Near Me - Buffalo Grove, Illinois

Once Upon A Grooming - My cute baby happy - Pet Groomers Near Me - Buffalo Grove, Illinois

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Alicia E.

9 years ago

We love Elizabeth! She always does a great job grooming my Shih Tzu and always finishes in a timely manner. She was our groomer from 2013-2016 and was always super professional and very friendly. Unfortunately we have moved and the drive is a bit far, but she will always be our favorite groomer! Editing to add: Ivy always came home with a super cute themed bandana! read more

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Maira O.

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11 years ago

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Grace D.

12 years ago

Elizabeth did a fantastic grooming on our Newfoundland. We left with a welcome gift and one happy dog! Elizabeth provides care that you can truly only receive from a small business owner. I brought our lab in for a nail trim and the nails are nice & short. Lastly she provides a loyalty wash after five! read more

Once Upon A Grooming - Fantastic caring groomer - Pet Groomers Near Me - Buffalo Grove, Illinois

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Mindy B.

12 years ago

We took our new puppy to Elizabeth today for a manicure and a bath and could not be more pleased with the service and the atmosphere at Once Upon A Grooming. Elizabeth is a true dog lover and it shows in everything she does. Our puppy, Morty came home looking and smelling terrific and the "Welcome Treat" complete with a squeaky toy and dog biscuits was a great touch. We look forward to many more groomings at Once Upon A Grooming! read more

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Hillary W.

12 years ago

Elizabeth is a wonderful, talent young business woman who we are thrilled to support! She does a fantastic job grooming our 6 year old cockapoo. The shop is clean, bright and well run. I am so happy that it is so convenient to our home. Less stress for our dog and for us. Highly recommend this local, new business. read more

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Patsy D.

226

12 years ago

Actually going to take my mini Doxie in today for a nail trim. I appreciate the fact that she is a DOG person who is a Groomer! My little whacko carries on like something you've never seen before, but Elizabeth stays calm and collected. Great place. read more

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Tara M.

12 years ago

We are new to the area and needed to find a place for our pup, Walle. He is a Labradoodle so his hair cuts can be a little challenging. We brought information from or groomer in San Diego with how they cut his hair and gave it to the groomers-they read it and talked with me about what I wanted. When we picked him up he looked great! He was the only dog in the shop at the time too-not sure if they usually only have one pup at a time or if that was just a fluke. The welcome bag was super cute as well! read more

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Mary G.

8 years ago

This is a magical place to take your pet.. The owner Elizabeth, is the most caring compassionate and talented groomer. She genuinely cares about your animals and makes it festive for all holidays with different ribbons and scarves. I cannot give enough praise to this business. Your animal will have a wonderful experience and be safe and cared for by Elizabeth. read more

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Ted T.

11 years ago

Ok folks 15 5-star reviews. Well let's make it 16. This young woman owner is even more capable and enchanting than the name she selected for her business. I adore her, my dog adores her. You will adore her. Go!! read more

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Julie R.

12 years ago

I have four dogs who get groomed by Elizabeth. She is so patient and treats them very well. She listens to the cuts I want and leaves them super cute! I highly recommend her. read more

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Lyss M.

11 years ago

Elizabeth was so great and accommodating. I recommend her 100%! If you have a specific preference of how you want your dog cut, she listens and executes wonderfully. The facility was clean and quaint. She treats the animals with love and kindness. The last groomer we went to never listened to how we wanted our dog cut and would only do what he thought looked better, which is a horrible way to do business with animals who are considered family. Thank goodness we found Once Upon a Grooming, if you are looking for a groomer who is educated, friendly, and listens, then you should take your furry baby here! read more

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Carol K.

11 years ago

Penelope Rose loves coming here. And they do an awesome job with her! I will be coming back and refer them to other pet owners.

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Nikki B.

10 years ago

This place is the best!!! Elizabeth is so professional and amazing with my dog. She always gets us in when we need an appointment. Would absolutely recommend to any dog owner I know. A+++++ read more

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Gildy G.

12 years ago

Elizabeth is a Godsend! She has always been nothing but sweet and caring to my dogs. We have been taking them to her for about 3 years or so and have NEVER had any problems whatsoever! Our dogs are ALWAYS happy to see her, so that in and of itself speaks highly of her good nature and kindness towards animals. After having several bad grooming experiences over the years, we are so happy to never have to worry about our babies being mistreated ever again as long as we have Elizabeth! We drive a good distance to get our dogs groomed by her because she is so worth it! That "Samantha" person is obviously a troll because there's no way in the world Elizabeth would ever hurt an animal! This person left other fake "reviews" on a few other review sites, with no evidence to back them up. Elizabeth is a Master Groomer and knows her stuff! Give her a chance and you and your pet will never go to another groomer! read more

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Ali S.

12 years ago

We tried Once Upon a Grooming after reading the other reviews. So happy we did! Our two little shih tzus were greeted warmly by Elizabeth, and seemed to be having a good time when we returned to pick them up. They looked absolutely adorable (with special touches of bows and cute scarves), and Elizabeth made a point to let us know how good our little puppies had been. She also gifted them with a welcome goodie bag and handed us a personalized punchcard for future visits. As other reviewers noted, her shop was very clean and organized with attention to detail. Elizabeth was friendly, answered all of our questions, and, most importantly, seemed to genuinely enjoy meeting and grooming our little pups. We will definitely visit Elizabeth again, and are very pleased with the care and attention our puppies received. read more

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Joyce H.

242

11 years ago

Always does an amazing job and my puppy loves going there! Elizabeth is so helpful and kind! Her puppy baths are amazing! She does a great job and also my puppy loves her! The prices are reasonable and new customers get a cute little welcome goody bag! Just a tip, make sure to make an appointment ahead of time because she's pretty busy! Definitely coming here for now on! :) read more

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Jim G.

11 years ago

Most awesome grooming experience. I've taken my dog 4 times now and am never disappointed. Best thing is that my dog is always happy and excited to go here. read more

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Kimberly S.

12 years ago

Elizabeth is a wonderful groomer!! My 2 dogs just love going to her!!! She has a clean and adorable shop! I have 2 Havanese males and she does a perfect job on both of them!! You can tell she loves animals! At my house all we have to do is mention her name and my 2 boys head for the door!! They love her!! read more

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Fern R.

11 years ago

Elizabeth does a wonderful job with my shih tzu, Mu Shu. He loves coming to her adorable grooming salon and always looks and smells beautiful after a visit. She clips nails, brushes teeth, cleans ears and more with each bath and her prices are competitive. We've used her services at least a dozen times and I've referred her to a number of people. We'll be coming here for the foreseeable future. read more

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Ryan G.

10 years ago

There is not enough stars to describe how amazing this place is. My dog loves going there and always looks and smells great when leaving. The owners, Elizabeth, really cares about the dogs and making sure everyone is happy. read more

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Samantha M.

12 years ago

DO NOT TAKE YOUR DOG HERE! This groomer burned my pet twice and nicked its ear! She was not even apologetic for hurting my dog! to top it off I had to pay a ton of vet bills! I would never ever take my dog here and you shouldn't either if you love your pet! read more

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More info about Once Upon A Grooming

1159 McHenry Rd
Buffalo Grove, IL 60089
Directions
(847) 951-9541
Call Now
Visit Website
http://www.onceuponagrooming.com

From the Business

Specialties

At Once Upon A Grooming your pet gets the royal treatment. Each grooming includes bath, blow dry, anal gland expression, nail clipping, ear cleaning, teeth brushing and a special finishing touch. We also offer nail painting, hair coloring, feather extensions and pet safe earrings!

History

Established in 2013.

Elizabeth is owner, creator and head groomer at Once Upon A Grooming. She attended the Academy of Dog Grooming Arts in Arlington Heights and is a certified groomer. She is also a member of the National Dog Groomers Association of America. She has been grooming for 4 years.

Meet the Business Owner: Elizabeth M.

I have been grooming for 4 years. I attended the Academy of Dog Grooming Arts in Arlington Heights where I received my diploma. I am also a member of the National Dog Groomers Association of America.

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Review Highlights - Once Upon A Grooming

“My little whacko carries on like something you've never seen before, but Elizabeth stays calm and collected.”

Mentioned in 15 reviews

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Explore benefits

Pooch Caboose Mobile Dog Grooming

5.0

(12 reviews)

I have been getting my dogs groomed by the owner since she was at petco my dogs absolute love her…read morewhen she pulls up to our home I open the door and they run to her. She is so good with them and does her job very well

Margaret, owner and groomer for the Pooche Caboose is the very best…read more She has groomed several of my dogs over the years, and has done an A+ job. Always getting them in for their hair cuts , especially during the busy holiday season. The dogs love her, and she is not only a talented groomer but a wonderful person to deal with. She's the best! Barb F.

Animal Care Center of Buffalo Grove

4.8

(25 reviews)

I love Animal Care Center of Buffalo Grove for many reasons but recently I brought my dog for…read moregrooming and I am so happy with how she turned out! Victoria did a fabulous job! My dog is anxious so I was happy it only took 1.5 hours and it's much cheaper compared to other places! Highly recommend and will be coming back!

We finally moved out from Northwest Animal Hospital in Des Plaines (something we probably should…read morehave done a long time ago). Our family -- and especially Rocko and LiLo -- are now under the care of Animal Care Center of Buffalo Grove, with LiLo also seen at their Barrington location. This move has been such a relief. It's very convenient -- close to our home and also near the Veterinary Emergency Group (VEG) 24/7, which gives us added peace of mind. So far, our experience has been excellent. The team here is responsive by email, text, and phone, and they even provide their own app for easy communication and records. Follow-ups are prompt, thoughtful, and truly show they care. Rocko has already been seen here three times, and LiLo as well -- each visit has been smooth, informative, and reassuring. Our whole family feels very satisfied with the level of care, attention, and compassion our furry babies are receiving. We're grateful to have made the switch, and we feel confident knowing our pups are in good hands.

Go Grooming

5.0

(13 reviews)

I can't say enough amazing things about our doodle's groomer Agnes! We've been going to her for…read moreyears, and she is truly the best. Every single time she grooms him, he comes out looking absolutely flawless--people constantly ask if he's a show dog. Her attention to detail, consistency, and care are unmatched. It's such a relief knowing he's in such skilled and loving hands. Highly, highly recommend! Leo love you!!

Natalia is the owner of Go Grooming. Our dog has been getting his haircut here for years. The salon…read moreis clean and very welcoming. My dog always comes home happy and looking splendid. I would highly recommend Natalia and Go Grooming to others for their dog grooming needs. Go Grooming is awesome.

Andrea's Pet Spaw

4.5

(57 reviews)

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

My lab Maggie has been a regular monthly customer with Andrea for nearly 5 years. They are…read moreprofessional and the dog is always well groomed at a reasonable cost.

Dirty Dog Grooming

4.3

(58 reviews)

My first time at Dirty Dog today with my yellow lab, Daisy…read more We did the self-wash which was $20. They give you a little shower with hose, a blow dryer, shampoo, conditioner, brushes, a towel, and a few treats. For $20 this was perfect. I wish I had taken some pictures, because it was the perfect setup! I walked in without an appointment and got right in. I was in and out in less than 15 minutes. The girls working at DD were friendly and helpful. I'll be back. Highly recommended!

I will never bring my dog back to this place, and I strongly advise others to stay away. The moment…read moreI walked in, I should have turned around. The entire facility was filthy, dirty--hair piled up everywhere, full trash cans, and a horrible smell that tells me they don't properly clean or disinfect between dogs. Somehow, my dog managed to leave looking and smelling worse than when I brought him in. His cut is completely uneven, he still smells dirty, and he was covered in stray hair from other dogs. Save your money and your peace of mind. This place is unprofessional, unhygienic, and has zero pride in their work.

A Paw Above The Rest

5.0

(4 reviews)

Arlene and Dana have been helping me with my cats for years and I am so thankful that I can go out…read moreof town feeling confident that my boys are in great hands! I am so appreciative!

My roommates and I had to go out of town for a week, we needed someone to take care of our pet cat,…read moreand A Paw Above the Rest came highly recommended by friends. They are insured and bonded, which gives added peace of mind. Their prices are very reasonable, for the excellent personalized service provided. We met with their associate, and they took concise notes while taking the time to learn the layout and meet our cat. They confirmed the dates scheduled, did everything we asked, our cat was well cared for, and was kind enough to even check our mail. We're quite pleased with A Paw Above the rest, will recommend them to anyone who needs a pet sitter, and will be sure to use them in the future.

Pampered Pup'z

4.5

(53 reviews)

I've recently starting placing my adorable husky to Pampered Pup'z, and I've been so impressed…read more Leo LOVES to stay here! They are attentive, knowledgeable, and you can see they truly, truly care about the dogs we entrust them to care for. When they have provided Leo a much needed bath, OH MY GOSH, they did such a great job. If you're looking for a new "doggy day care," you'll be VERY happy with this awesome place!

They have a fantastic staff and we love the drop-in daycare option. They also give great baths and…read moregentle nail trimming. My dog loves coming here and I know he is well taken care of!

Dog Barber 2

3.7

(45 reviews)

I have been taking my dog, Kenji, here for a little over a year now. From the very first…read moreappointment, they were so patient with him. Kenji did not like going to the groomers until I started bringing him to the Dog Barber. Everyone that works here is so lovely and accommodating and I could not recommend this place enough!

I have been going to Dog Barber 2 for 4 years to get my dog Pumpkin's nails done. Not an easy task…read moreand they do a great job. They show her extra love with a festive bandana each time we come in.

Joy Dog Grooming

3.4

(5 reviews)

On November 2, I brought my 10-pound mini poodle, Phoenix, to a grooming appointment at Wheeling…read moreDog Spa (737 W. Dundee Rd, Wheeling IL 60090). I was excited to try a new facility, but unfortunately, the experience resulted in a distressing incident that has had lasting effects on both Phoenix and my family. When I arrived, I noticed another dog was still being groomed, which surprised me since I had understood the spa operated on a one-dog-at-a-time policy. (On their website, it states, "We follow the principle of grooming one pet at a time to minimize the stress dogs experience from a long wait time in crates.") The owner, Jane, provided me with paperwork to complete. During this time, I observed that she stepped away from the dog she was grooming, and I did not see another staff member present, which made me uneasy. After completing the paperwork, I returned to my car and saw Phoenix standing near the front door behind a small gate. Seeing him there alone concerned me, as it appeared that anyone passing by could potentially enter the store and access him. Wanting to ensure his safety, I remained in my car to keep an eye on him. Some time later, another customer arrived to pick up her dog. I saw her interacting with Phoenix through the door, and then, to my shock, the door opened, and Phoenix got out. We immediately ran after him, but given the location near Dundee Road, where traffic moves at high speeds, I was extremely fearful for his safety. After about 20 minutes of searching, I received a notification that Phoenix's microchip had been scanned--he had been taken by a good Samaritan to the Veterinary Emergency Group (VEG) in Buffalo Grove after being hit by a pickup truck. When I arrived at the hospital, I was devastated. The veterinarians were uncertain whether Phoenix would survive. He suffered a traumatic brain injury, pneumothorax (collapsed lung), and miosis with scleral hemorrhage (eye trauma). My husband and I stayed with him overnight, hoping and praying for his recovery. Now, more than four months later, Phoenix is not the same. He has become significantly more timid, shakes in the car (something he never did before), and exhibits anxiety in new places. Despite extensive training before the accident, his responsiveness has changed. This event has had a lasting emotional and physical impact on both Phoenix and our family. I personally believe this situation could have been prevented with additional precautions. If the spa has a policy of grooming one dog at a time, it would have been helpful for that policy to be clearly followed. The small gate at the entrance did not appear to be a sufficient barrier to prevent a small dog from escaping. Additionally, I believe steps such as ensuring dogs are kept further from the front entrance or keeping the door locked when pets are inside could improve safety. This experience has deeply affected me. My husband and I had to take time off work to care for Phoenix, and I had to rearrange multiple work commitments. More than anything, I now struggle with trusting anyone to care for my dog. While I am incredibly grateful that Phoenix survived, this incident has had lasting emotional effects on our family, and I sincerely hope that safety measures will be reviewed to prevent similar occurrences in the future.

Establishment did not put a dog behind gate and dog got out when customer opened front door. Dog…read morewas injured in a accident. Owner didn't take responsibility for proper care of animal.

PAWS Chicago Adoption Center

3.9

(455 reviews)

My kitten was brought here to get spayed, her incision didn't seem fully closed, but over the…read morecourse of a few days she reopened it. The main part as to why they don't get 5 stars is because they do not answer the phone. You can call and call but they refer you to a voicemail even if you select that your animal is currently in their care or has recently been there for service. It's very inconvenient to not be able to contact them, and in my opinion unsafe if my animal were to be in their care at the time. I went up to the clinic without an appointment and let them know the issue, and they fixed it right away. I waited no more like 5-10 minutes for my kitty to be brought to the back to have her incision stapled, with new medication, a cone, and instructions to bring her back in the following week with no ifs ands or buts. I was appreciative that they fixed the problem so seemlessly, but wish I could've had the comfort of knowing before I got there that it wouldn't have been a problem! All in all I've brought every single one of my pets here for a neuter/spay and will continue doing so

I've been supporting Paws "fur" several years. I've donated tens of thousands of dollars. I've…read morecontacted them several times, the most recent, to adopt beagle who was rescued from WI. I wrote to Paula, the founder, the only email address I had, long story short, rude, rude, rude the second time I've had contact with her always rude! I adopted a beagle, who was a "beauty" pageant girl, who lived in a cage her whole life. She got to come out when she was "preforming". I've had her 4 years now, and, she's just beginning to know love and trust! So, I know I know how to adopt a baby, and my baby would also help. But, I guess they don't care about people who donate, and walk the walk

Tree House Humane Society

4.2

(224 reviews)

What an impressive rescue shelter. It was the first stop on our journey to find a new cat. The Tree…read moreHouse staff was extremely friendly and helpful. After reviewing all of the adoptable felines, we fell in love with a small 1 year old cat that they called Toaster. She is perfect. Because of Bissell's Clear Out The Shelters" special (May 1- May 17) adoption fees were reduced from $115 to $70.

This cat cafe was awesome! I love how they let you adopt the cats as well. When we went, there…read moreweren't many cats left so we played with one cat. But this cat was so active and played with us the whole hour and we had a blast. The drinks were also really tasty and they come with the entry fee which is 10 dollars per 30 minuets. I would definitely recommend!

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Karen K.

12 years ago

Obviously whoever wrote the previous rating on not taking your dog here really never took their dog to this groomer! She is the most caring and gentle person I have ever seen with dogs - I have two dogs myself and my son as two huskies and she absolutely rocks when it comes to being able to handle them let along make them look wonderful when they leave. And my one dog requires shaving and shaping each time and I have never experienced any issues as this person is saying - my dog is so excited when she sees her!! My husband and I have been going to her since we have had our dogs - she was at another place but it wasn't as clean as her new location! You will be just amazed at how cute and clean this place is. Don't hesitate to try her out - you will not be disappointed!! read more

C C.

12 years ago

I think Samantha M is crazy! This was a great experience for my dog and I! We were able to drop him off and pick him right up immediately when he was done! The place is adorable cleanest I've ever seen and the grooming was perfection! Why would anyone not take their dog here? Try it I guarantee you'll love it. As far as Samantha goes I think she's crazy and vengeful to even consider writing a review like that, in fact, this is the first place I've gone where my dog didnt get a nick and believe me I've tried all area groomers! Vet bill? I'd love to see it, it's obvious when people just plain lie! read more

Abigail L.

12 years ago

I have been taking my doggies to Elizabeth for 4 years. I am so excited to take them to Once Upon A Grooming, her new Grooming facility. She is so caring with all dogs and cats treating them like they were her own. I know they are in good care because they love going there! Your dogs will tell you! The grooming is definitely the royal treatment. I have my doggies shaved and she does an excellent job! They always look great and smell clean and fresh! The prices are soooo reasonable!!! Great Job, Once Upon A Grooming!!! read more

Steph S.

12 years ago

I'm also a bit confused on the Negative posting for this grooming establishment. The embellished story behind the negative remarks doesn't make sense or add up; seems a bit over dramatic. My dog loves this place and is excited to go every time; as all dog parents know, dogs are particular and smart so when your dog is excited to he somewhere, that is always a good sign of a safe, welcoming place. Everyone that goes here will feel like family. read more

Linda J.

12 years ago

I have been taking my dogs to this groomer for the past 3 years. The shop is very inviting and clean! I followed her after she opened her own shop because I have not found a groomer that is more punctual, knowledgable and friendly than she is! She is able to finish my dogs quickly without sacrificing the quality of their grooming. I highly recommend once upon a grooming and will continue to take my current and future dogs here! read more

Susan C.

12 years ago

I have been using Elizabeth as a groomer for my Labradoodle for over 3 years. She is the best groomer i have ever met and is very loving and caring towards my dog. She goes out of her way to work with my schedule and my dog is loves to go "get pretty"! I have referred several friends to Once Upon a Grooming and everyone is very pleased with the new shop and Elizabeth's work. read more

Bree P.

12 years ago

I took my dog here for the first time and I was very happy. The workers are very friendly and the place is very nice and clean. They did a nice job on my dogs cut, and the service was very quick. They were done with her in less then an hour. I recommend this place and I will definitely be going back. read more

D L.

11 years ago

The grooming was great and in less time than planned! Will definitely return.

Once Upon A Grooming - groomer - Updated July 2026

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8 Once Upon A Grooming reviews that are not currently recommended

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Once Upon A Grooming - groomer - Updated July 2026

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