My partner and I brought in two rings to be resized. We were told it would take about three weeks…read moreand that we'd be contacted when everything was ready. We never received a call, so I called on February 28, the day we planned to pick them up. I was then told the job wasn't finished because of the engraving inside my partner's ring--even though he had clearly said from the beginning that it was fine if the engraving disappeared during resizing. After we repeated that it was fine, we were suddenly told to come in within a few hours. The other ring was mine, and it still didn't fit properly. That day, my partner asked for a very small adjustment--between a size 5 and 5.5 (around 5.25)--because 5.5 was loose and 5 was too tight. The tall female staff member said finger size can change with the weather. I understand that, but I was genuinely worried it could slip off when washing my hands. She told us to come back on Wednesday. When I returned on Wednesday, it honestly didn't feel resized. When I asked about it, the male staff member sighed and told me to "wear it for a week and come back if it still feels loose." He also said he could resize it down by a quarter size and wouldn't charge me for it. That left me even more confused and frustrated--if it could be adjusted that quickly, I don't understand why I was told to wait until Wednesday in the first place. Overall, the communication was poor and the service felt dismissive.

Recently we visited Squirrel City Jewelers, a fantastic small business in downtown Kent. ( I live…read morein California, but my Fiancé went to Kent State) I needed to have my engagement ring and wedding band prongs checked and re-plated. My first experience with the shop, I was gifted a custom necklace by my fiancé, made by the owner, Michael, over a year ago. Michael's attention to detail and craftsmanship is incredible. He was given free rein to design the necklace, using "hummingbird" as the inspiration. His vision, personal touches, and artistic vision made the piece truly stunning. Not only did Michael revive my engagement ring back to brand new sparkle, I was obsessed with these adorable skull pearl earrings (I found out also made by Michael). The whole team at Squirrel City Jewelers are friendly, knowledgeable, and passionate about their work. If you're looking for unique, personalised, high quality jewelry- that highlights independent artisans Squirrel City Jewellery is the spot. They offer a unique range of handcrafted one of a kind pieces, inspiring for any style. I will wait until I travel back to Kent to have any jewellery repair or add to my unique collection. Definitely will not be buying from any chain stores anymore- after my experience here. Thanks SCJ!

One of my favorite spots in Kent! Great quality, products, and the owner is super kind :)read more

My favorite crystal shop and the readings are accurate! Owner is very friendly and easy to work…read morewith. I love her she's super sweet and generous. Shop also has reasonably priced items and great deals! I'm not sure about the reviews that say she says she's rude or accusatory. Because being a regular i know if she has a problem with someone then it's probably because they were doing something wrong, offensive, or stealing and got caught. She can read people well. If she doesn't trust you then that's probably because she knows something's off.

Stopped into this quaint little shop in Ravenna. In the back of the store they have some nice…read moreitems. They sell unique clothing vintage in style. I purchased a hand beaded, hand sewn boho style purse. Very cool little shop.

I love this place. Lots of crystals and herbs. and a whole wall of incense. The headshop in the…read moreback is small but functioning. Great people, even better prices, Definatly will go back.

Great store!!! Went in with two little girls just to see what it was all about. The lady was great…read morewith the girls showed them the whole store an let them look around as long as they wanted. Going back today to get totos! Great place to get Christmas gift.

The store is really grate she has everything thing for any type of girl she has so manny cool thing…read moreand I think that this is the best store that I have seen In a while and Cheryl is one of the sweetest person I will ever know

Paul Boulos, the owner, has been remaking wonderful artistic jewelry for me for years. My late…read morewife requested that items of her jewelry be remade by Paul for each our grandchildren for their 16th birthday. Paul listens to his customers and delivers exactly what they want in an unequalled artistic design, and he does so at a reasonable cost. It is always a pleasant experience dealing with Paul Boulos.

I've been using them for years for repairs and sizing. No matter what the item it is always done…read morewell and for a reasonable price.

Easy to get your items to. They know their stuff. I got what I wanted for my items, and I didn't…read morehave to donate them.

Hands down, best run Auction House around. There is something for everyone's taste. GREAT owner,…read moreGREAT merchandise and GREAT deals! The owner John treated me like family, I would recommend this place over and over again!

Huge Antique mall located just off the highway. Lots of cases to look through. About half the store…read morewas cases. Large selection of antique desk and furniture. They also had a nice selection of Blenko Glass and some excellent Floor vases reasonably priced. I even managed to find some albums off my want list.

Stopped today and they were closed. It was 2:40 in the afternoon and they were closed with a chain…read moreacross their driveway. Although the side of the building says open every day 10 to 6 see photo attached. Wasted my time, driving all the way here for nothing Not again.

When I got to the store there was an older gentleman at the counter working. He immediately seemed…read moreirritated that I was there. He Talked over me every time I tried to talk, not letting me complete one sentence. The best way I can put it is the definition of condescending in its truest form: Behavior or language showing a patronizing, superior attitude, where someone acts as if they are better, more intelligent, or more important than others.

Full disclosure - I grew up around the corner from Michael Press. But while we've known each other…read morefor decades, that only matters because its the reason I went to Mike for an engagement ring in the first place. However, it does not, for a moment, affect this review. Sometime a while back, I knew I was going to propose to my lovely fiance (spoilers! she said yes), and started shopping for a ring. Researched the important factors and started looking around, and while i found a lot of nice rings, nothing that really called to me. It was a frustrating process, culminating in buying what I thought would be the perfect ring online, only to return it. That was probably the lowest moment, and so I took a break in my ring shopping. Fast forward some months later, and I saw someone else from my hometown post photos on social media of a beautiful designer engagement ring from Mike Press, and so I reached out to Mike. I had no idea what I wanted, even after all that shopping, and couldn't have been more nervous. I didn't want to design a custom ring, because I have the imagination of a piece of wood, so I relied on Mike to ask the right questions and pick out a number of options. He was patient, detailed in his explanations of various rings and options, and came up with a number of beautiful suggestions. Nevertheless, I still could not make a decision. I was scared of completely screwing this up. I asked a million questions, then disappeared for weeks while I thought about it, only to come back and ask more questions. Mike never brushed me off or decided I wasn't going to be a sale - he just kept helping me along. In the end, not only did Mike find a beautiful diamond but he held it for me in spite of having other interested parties. Sent me photos, videos, descriptions, etc until I was finally able to pull the trigger. With the perfect diamond, he then suggested what ended up being the perfect setting to go with it. I was so trilled with what he put together that I wasn't even worried about whether or not Melissa would like it. Again, it was perfect. I wish I could find more good things to say. This was an incredibly stressful and nerve wracking process but Mike made it easy in the end. I was glad to give the business to someone I've known my whole life, but even still, was not expecting the kindness, patience, and helpfulness to the degree Mike provided. He bent over backwards to make this easy.

Erin and The Budding Tree handled the flowers for our daughter's wedding the the Old County Court…read moreHouse in downtown Cleveland. Our daughter had a vision and The Budding Tree executed that vision. Wow, spectacular! I would highly recommend.

The service, delivery, and accuracy of my order were all terrific! Would order from them again.read more