Needed a tooth pulled, made an appt. They did a full exam and dental plan and hard sale while never…read moreeven explaining exactly what it was they planned to do...so i was in sticker shock and uninformed. I realize my mouth is a wreck but all i needed was my tooth pulled.. im disabled and cant just go out for long, they wanted me to come back later that day. I had to go home with my bad tooth and come back another day. It wasnt due to infection as i already took antibiotics. Their sales pitch took oriority over my rotten tooth. It was irritating and i may have responded differently had they took 5 minutes to tell me what the plan was with each area. I know big words and the scientific names... but yeah im not going to agree to a blind diagnosis and treatment to the tune of 45,000 bucks That seems pretty excessive. I respect the abilities but is anyvtrade c skill worth THAT MUCH for 5 or 6 hrs work holeee crap

Dr. Frazier and Nyla are an amazing team of caring folk. You can find a better Dental group.read more

Our son is 7 weeks old and had upper lip, tongue and bilateral cheek/ buccal ties. This was a 1.5…read morehour drive each way for us from Gainesville but we heard great things about Dr. Gary from a friend who had her daughter's frenulectomy done here a few years prior. I am grateful we were able to be worked in after I called as I filled out a new patient packet a few weeks prior and then again the day before. I was promised a call back and we were able to go in for a same week appointment as they had a cancellation. Once we arrived, we checked in and filled out the new patient pack and were taken back within 15 mins of our appt time. Dr. Gary was able to explain the procedure to us and aftercare/ what to expect. Topical analgesia was applied and he was swaddled and then the procedure performed in less than 5 minutes with dad and I able to stay in the room which we chose to do. We then went to a room to feed/ nurse after. The practice is very busy so we waited about 45 mins after the procedure to see Dr. Gary again before paying and leaving. I am glad we were able to have the procedure performed while he is still this little. The CO2 laser makes this quick and with very minimal post-op issues at all! Unfortunately, I don't know that I have seen a drastic difference in baby's ability to feed and some of the issues I was concerned about but we are 24 hours after. That is nothing against the procedure or Dr. Gary though! Every baby/ child will have different results. I will also say that of no fault to the practice, they cannot bill major medical so if you do not have dental insurance, you can request a form with appropriate ICD 10 codes to submit your insurance yourself. It was a little over $600 for the evaluation and all 4 ties. If you have questions concerning finances, I'd recommend calling the office as they were very transparent and helped to make that process very easy. We chose to do all 4 that day and cash pay as no dental insurance for our baby yet. I definitely do recommend Dr. Gary And the practice as a whole. Pain control four hours after was difficult so I would recommend Being proactive with medicating. They do give you recommendations for homeopathic options with your discharge planning. One recommendation would be to provide that in an email prior to the appointment so parents could plan ahead to buy those options rather than have to go to the store or wait for online orders. Additionally, Dr. Gary was very informative on educating how to perform exercise/stretching and even offered an appointment for follow up in one week for a recheck if needed. Given that it is a long drive each way and the exercise exercises seems straightforward to me, we will likely not return, but I can see that this would be beneficial for parents with concerns. If your child has a lip, tongue or cheek tie, I would absolutely recommend sooner evaluation and seeing Dr. Gary.

Absolutely unacceptable experience. This office refused to verify my dental insurance before my…read morechild's appointment for whatever reason and insisted I pay the full amount out-of-pocket with the promise I'd be reimbursed once they submitted the claim. I trusted them and that was a mistake. On numerous separate occasions, they have verified that they do in fact owe me money and "will figure out a way to reimburse you whether that be in the form of a credit on your account or a written check". Not only was I never reimbursed, but after 2.5 YEARS of follow-up regarding this matter and mentioning it at every single appointment, they are now telling me they're "unable" to refund me at all. This was their mistake, and now I'm stuck paying for something insurance should have covered. It's incredibly frustrating, dishonest, and shows a complete lack of accountability. Parents should not have to fight to get their money back, especially when the error was on the office's part. Be very cautious if you choose to bring your child here, and do not agree to pay out-of-pocket unless you have proof in writing that you'll be reimbursed.

if you want a practice that doesn't care what you ask for and just wants to bill your insurance…read morethis is the place for you. after two separate appointments they still would not address what I came for originally. then when I demanded my records be provided to a competent practice they have refused. very poor quality and zero integrity. just another long line of dentist that are looking to charge you and your insurance for what they want to do and not listen to their customer, never again.

Excellent prophy. Hygienist did a thorough job cleaning down into the gums as well as tartar and…read moreplaque removal. Met Dr Hannania first time very kind. I am new to the area, relieved to find a competent and professional group. Office new bldg and immaculate.

Keep seeing & hearing the "We really do care" nonsense. Went to Dr. Spencer for a simple tooth…read morebuildup. Was told by Dr. Spencer before they would do the procedure I needed a $1500 deep cleaning. Ended up going elsewhere. Smiling faces sometimes don't tell the truth. Thanks Dr. Spencer, found a great dentist who really did care.

I went to Dr. Adam Cohlmia to replace an ill-fitting crown placed by another dentist. I was very…read moreclear from the start that the crown's fit, color, size, and position were critical, as I'd been struggling with chewing, talking, persistent facial pain, headaches, and even feeling the old crown pressing against my lip. I trusted Dr. Cohlmia to address these issues, but unfortunately, the experience was both disappointing and deeply upsetting. Dr. Cohlmia removed the old crown, rebuilt my tooth, and placed a permanent crown. While the temporary crown offered some relief, the permanent crown caused immediate problems. My headaches and facial pain returned, the crown was visibly whiter than my natural teeth, and it protruded against my lip. On top of that, it "clanged" against my bottom teeth while chewing and caused me to bite my tongue, leading to significant discomfort. I scheduled a follow-up appointment for an adjustment, and while it helped briefly, the same issues returned within days. When I called for a second adjustment, I had to follow up multiple times before I was seen. During this appointment, Dr. Cohlmia's demeanor had changed drastically. He appeared visibly annoyed, and his tone was dismissive and gruff. He argued with me, repeatedly saying, "I don't know what you're complaining about; the crown looks great." I tried to explain that the issue wasn't about how it looked but how it felt, as I was still in pain, unable to eat normally, and relying on Tylenol to get through the day. Rather than addressing my concerns, Dr. Cohlmia became increasingly hostile. He raised his voice, called my concerns "ridiculous," and sarcastically suggested refunding me, saying, "How about I refund the crown because nothing is wrong with it?" At this point, I felt trapped, embarrassed, and overwhelmed. Dr. Cohlmia was standing over me, visibly angry, and his dismissive attitude left me in tears. The patient rooms lack privacy, so this entire exchange could be overheard by others. When I agreed to the refund just to end the confrontation, he stormed out of the room yelling, "So ridiculous!" My embarrassment only grew when the front desk staff asked me to open my mouth and show my crown to them in front of other patients. To make matters worse, the office couldn't issue the refund that day and refused to provide written confirmation, simply stating I'd receive a check by mail within 30 days. The entire ordeal was humiliating and unprofessional. Dr. Cohlmia's care fell far below any reasonable standard. From dismissing my pain to his unprofessional and aggressive behavior, he showed a lack of compassion, understanding, and basic respect. I trusted him to help me with a difficult situation, but I left feeling worse physically and emotionally. If he wasn't capable of handling this case, he should have said so upfront instead of responding with hostility when the crown required multiple adjustments. I wouldn't recommend him to anyone seeking competent or compassionate dental care.

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

New to the area. Called Inquiring about, (new patient specials) Gail was straight to the point,…read moretwice; "We do not offer specials." I would recommend going over what your practice does offer and how you can assist a new patient, example: first time visit, payment plans, etc.... instead of a swift no.

I'm 100% obsessed with harbor dental. From the front desk assistant, Ashley to the dental…read moreAssistant Alexa, everyone was extremely welcoming and kind! Alexa is fantastic!!! She knows sooo much about the dental process & the Invisalign scanning, process and execution of the retainers. I truly enjoyed my time with her! Cindy, the dental hygienist was also fantastic. Very thoroughly explained what is happening with my bite and my teeth! She seems wonderful!!! Hoping to return for my Invisalign so I can continue working with such a kind & knowledgeable team!

Emailed these folks trying to get a new patient appointment. After a few days with no response, I…read morecalled during business hours. They were too busy to answer the phone so I had to leave a voicemail. It's been six days and noting. Either this place is poorly managed or they just don't need new business.

They are super nice people. So far everything is pretty good. But appointments and fees are…read moreconfusing. Fees are high in general all around Florida .

the staff turn over was awful. i use to go to this office because it was close to my house . they…read moreweren't truthful about my invisiline ( sp?) and what it was correcting during the process i was in serious pain and they brushed it off and i had to beg for help. i go a filling and it didn't even last for 5 year. i got a crown and the color was so off one of the hygienist told me how ugly it was not knowing it came from their other office. .the once changed my appointment time the day off the appointment.

I'll start with the headline: Khoi Dental Group has restored my ability to go to get care for my…read moreteeth without fear. I've been back twice since my dental surgery and am really, really happy I found this dental office. I went for a cleaning (my first in probably 15 years) a couple weeks ago, and my hygienist, Nadia, was wonderful. She was super empathetic about my gag reflex and worked with me on ways to minimize it while doing X-rays. She was also super communicative with me about the other steps of the exam so that I wasn't caught off guard by anything. Dr. Le is fantastic. He was kind and conversational, and he conveyed information without being condescending. I really appreciated that he suggested a more conservative approach to the issues I had as opposed to jumping straight to a root canal. I came back a couple weeks later for a couple fillings, and my experience with light sedation was amazing. I took oral medication before arriving and was set up with nitrous once I arrived. Dr. Le and the hygienist (Patrice, I believe) were again fantastic. While I don't think I completely fell asleep, I was definitely zoned out for a big chunk of it and felt super calm. For someone with PTSD and a fear of needles, that's an unbelievable feat. Speaking of needles, when possible, they use a special machine that makes the lidocaine injection so much more comfortable that I was barely even aware of it being used. One final note: the front office staff is great, too. They are highly communicative and easy to get in touch with. And I've never had to wait in the waiting area for more than a few minutes. (I'm sure exceptions to that happen, but I'd feel confident it's in emergency situations and not an everyday habit the way it can be at other offices.)

I've been a patient here for 6+ years. I changed dentists on the suggestion of my teenage son…read moreafter our previous dentist retired. What teenager recommends a dentist????? Well, he was right!! Carlson dental group is amazing. They are careful, thorough, gentle, mindful, and quick all at the same time. Never more than a 5 minute wait any time I've been there. I've NEVER had them "recommend" work that didn't need to be done or try to tack on extra services that are not needed. They always ask if I have any concerns and completely answer those concerns before proceeding to complete the routine services that I am there for. I've been lucky enough to remain with the same hygienists (Amy & Tyra) the entire time I've been a patient there. They have become great friends and THAT is the kind of healthcare we should all be so lucky to have!! The docs are fantastic, as well. I've not needed one for anything other than a routine exam........... but they have still been professional and "human" as opposed to stiff and "clinical!' HIGHLY RECOMMEND CARLSON DENTAL GROUP!!!