I called Gary's to figure out why my pool vacuum was not moving at the pace it was supposed to. I…read morehad just purchased it from Gary's 10 months ago so I knew it was under warranty. They sent out their technician and he identified there was a problem with the motor and it needed to be replaced. The issue was the warranty is with Hayward and Dennis explained to me that I would need to contact them for the warranty. Fast forward, I went to pick up my repaired pool cleaner at the store and expressed that it was a little inconvenient for me to contact Hayward for the warranty and that I had purchased the cleaner from Gary's. Dennis, heard and understood what I was saying and told me to not worry about it and take the vacuum. That is not what I expected and really appreciate him taking the time to hear my story. I tried to pay him for his service still but he told me to pay him when I get my warranty settled with Hayward. I was surprised by this level of service and even though I tried to pay him still, he would not take the payment and shut off his computer. Thanks Gary's, I will keep coming back for my pool needs.

Looks like Gary sold, and the person the bought it has absolutely no idea what they are doing…read more Almost ruined by pool with bad testing and bad advice. I'm glad I listened to my gut before more damage could be caused.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.

I called Hot Tub Doctor because one of the lights built into the step of my spa started leaking…read morethrough the seal. The technician came out, replaced the light, and that part went smoothly. Not long after, the hot tub began leaking from another area. I understand that draining and refilling a spa can sometimes cause things to shift or dry out, so I had them come back. The techs were friendly and professional, and they tightened a couple of jets on the lounge chair side. Unfortunately, it was still dripping a bit afterward, and in retrospect it is obviously the adjacent jet on the same chair, why not tighten them all at the same time when they are in the same area? At this point, I'm just going to fix it myself it looks like the other jet on that same chair is the source of the leak and probably could've been addressed all in one visit. Overall, nice people with great attitudes, but the service could have been a bit more thorough and proactive.

Just finished my project with blue water and it looks wonderful. I already had a pool with this…read morehouse I bought 4 years ago but it was just one of those in ground vinyl liner pools and it was done in a way that now 23 some years later it's run its course and it was best to start from scratch and completely redo everything and go for the real pool. My challenge was I'm on a 3 level half acre lot with the pool set up in the center so this project was going definitely be different than the average back yard setup. I got a few estimates from a few different pool companies and a very good general contractorI know here in Rancho referred Kenny and Dan. They showed me there ideas and it was a way better set up than anyone else had proposed. Of course this plan was going to cost more money however Dan said if we build a pool it's something that's going to be real nice and you're going to be proud of it. I thought about it for a few weeks as these numerous pool companies all called me asking me if I was still interested as we were approaching the season to start at the end of the year and I decided I ultimately didn't want to cut corners doing more entry-level plans so I went the distance with blue waters plan. As you can see in the photos it came out came out spectacular. I have twice the deck area that I had prior a spa a heater water falls equipment that does everything by an app and in time plan to put a bar area in the large open area. They even redid did my 100 something foot wall that was starting to fall that me and my neighbor split. Buying a pool is a lot of money, but ultimately you just wanna be happy when it's done with no regrets so if you're looking to have a a pool built with no worries and to the best of it's ability You definitely want to talk to blue water. Thank you Kenny and Dan and there awesome crew who made this possible.

Dan and Kenny are the best pool makers by far. We received designs from various other companies and…read moreno one even came close to their vision and the execution was flawless. They're extremely easy to work with and their crew is great too. The rock work they do is truly like a work of art as well and reminds me of what you'd see at Disneyland only better! I highly recommend their company if you're thinking of building a pool or need any other services you cannot go wrong with Bluewater. They helped us create our dream backyard and all of our friends and family love it, we're always outside playing with the kids, and it's just a wonderful space to entertain and relax.

​If you are looking for a pool builder that combines master-level craftsmanship with honest and…read morereasonable pricing, then FM Pool Construction is the way to go. I've dealt with many contractors over the years, and I can honestly say this was the most hassle-free and rewarding contracted project I've ever managed. After 22 years my pool needed to be replastered and all the equipment replaced. From the start it was clear FM paid close attention to every detail and made sure I was well informed and had all my questions answered before making final decisions. At every step and stage of the restoration I was given the pros and cons and advice when I needed it. It was reassuring to have a discussion on previous and emerging trends in styles, colors, and equipment. It helps that FM has been around for a long time. They know what has and has not worked. From the precision of the tile alignment to the beauty of the stone and glass pebbled surface, every part of our pool displays quality and craftsmanship. ​FM provided a fair, competitive price that didn't sacrifice quality. I know there are higher end ways to go but I now feel like I have a "luxury" pool for an incredible price. There were no hidden fees or surprises mid-build. The crew showed up when they said they would, kept the site as clean as possible, and kept me updated through every phase. ​ ​It's rare to find a company that actually delivers on its promises, but I feel FM exceeded what they said they would do. ​If you want the job done right the first time without breaking the bank, give them a call. You won't regret it!

Since my last post, the company's owner, Fernando, reached out to me after receiving my updated…read moreYelp review. Although I had to continue reaching out to him and pushing to have him address the issues, he has finally remedied a portion of the concrete problem. In an attempt to remedy the problem himself, he sprayed a sealant onto the raised bond beam portion of the back yard; unfortunately, it made the issue worse. After attempts to remove the sealant, it was determined that it could not be removed. Fernando finally hired an external company to grind down the concrete and apply a new concrete layer to a knock-down finish (See photos). Unfortunately, he will not refinish the rest of the concrete that his company poured throughout my backyard, but at least he addressed the portion that he attempted to fix. That said, I commend Fernando for attempting to remedy the problem, and I do not harbor any ill will towards him or his company. That said, moving forward, I will make sure to get a signed contract with a manufacturer's defect clause for any future construction jobs I plan in the future.

I had an outstanding experience at Leslie's Pool Supplies thanks to Megan. I didn't have my…read morephysical credit card on hand, but she went above and beyond to help me resolve the purchase. Her professionalism and resourcefulness were top-notch! Megan is a true asset to the team, and because of her, I'll be giving all my commercial pool business to Leslie's...she deserves a raise. Highly recommend!

We've always been helped with excellence and friendliness here! We are regular customers and taking…read morein our pool water to get checked monthly is a breeze. Customer service always explains what we need and answers all our questions! No complaints here! Store looks clean all the time we are there and we are always greeted with a smile! Overall great experience!

Way To Go redid our pool, pebbletech, new stairs, new coping & new tile. Added a heater and changed…read moreit to salt water. Great experience, we love our new pool and couldn't be happier.

I was recommended to use Way to Go Builders from a previous customer and was extremely pleased with…read moremy decision to have them install permeable pavers in the triplex's driveway and large parking area. The result is nothing short of fabulous. Ori,of Way to Go, was great throughout the process from start to finish. 5 stars!!

We've been using this supplier for our pool maintenance and upkeep, and the experience has been…read moreconsistently excellent. Brian has been a huge part of that; he's friendly, knowledgeable, and genuinely helpful every time we reach out. He makes the whole process simple and stress-free, and it's clear he cares about getting things right. The products are reliable, pricing is fair, and everything runs smoothly from order to delivery. We're very happy with the service and will continue using them.

am writing to share my appreciation for the excellent customer service I have received at your…read moreRancho Cucamonga location. I have owned my pool since 2008, and whenever an issue arises, I contact Laura. She is consistently knowledgeable, professional, and incredibly helpful in resolving my concerns. The entire staff is well-versed in the products they sell and provides outstanding service. They truly go above and beyond for their customers, and I highly recommend this location to anyone in the market for a pool. Thanks, Joe and Betty Garcia