Scott is very knowledgeable and has been very helpful trying to resolve all the issues with our…read moreprevious pool builder which was a nightmare and we are still working to figure it out over 2 years now. He's was able to fix more of the issues now and has always tried to be helpful and we're luck to have found him.

Be very careful because they will tell you one thing during their first visit or for estimate then…read morewhen it comes time to complete the work they raise the price. You can ask for receipts for parts and you can get quotes from other service providers. They refuse to show you receipts and the labor cost from other providers are much less. All in all red flags. I would not recommend.

Best pool cleaning service by far! Wouldn't trust anyone else. Honest, on time, fair pricingread more

Steve and Anthony from Reliable Pool Care have been servicing our pool for the last 6 months and…read morehave done a great job! Our pool is always sparkling blue and clean. They take care of our filters, salt cell system, chemicals and all maintenance. With a new pool we weren't sure exactly how to maintenance it, so it's nice to know it's taken care of. They are reliable, responsive and friendly. Anthony is great and really knows what he is doing. I would highly recommend them!

Our experience with Mike Poireir and Sun Country Pool and Spa was NOT good! Our first contact with…read moreMike was back on early March 5, 2018. Mike seemed very knowledgeable when it came to pool remodeling. He made some suggestions on what we could do to improve the overall appearance of our remodel, which my wife and I thought were great ideas. A few other companies we looked into didn't go that far during our initial meeting for a quote. Mike mentioned he had a great rating on BBB website and he was licensed and bonded, which was extremely important to us. On March 13th, we chose Mike to move forward with our pool remodel. However, he did mention he was taking a 2-week vacation and would start our remodeling job as soon as he returned. "No problem," so we thought... A month passed by without any contact from Mike. After numerous texted messages to him with no response, on April 16th, he finally responded back. He stated he had a death in his family but was back in town and ready to start our remodeling job. The lack of communication during this waiting period made us think twice about using Mike, but family is important so we stuck by him. An additional two weeks went by and on April 28th, we met with Mike and signed a contract with Sun Country Pool and Spa. We provided Mike with the deposit and we also asked him to order a specific Pentair Intellibrite COLOR Pool Light, which he agreed to order and install, per the contract. At this point things went downhill. Three weeks passed before the pool was drained on May 18th. Mike apologized for the delay...A few more weeks later the plaster demolition was done. After an additional three weeks and numerous texted messages the tile & stacked stone was finally completed (around June 4th). He apologized again...The first thing we noticed was he installed the wrong stacked stone. When I contacted Mike to inform him it was the wrong stone his response was "the one you guys picked out was discontinued, so I just pick what I thought would be best". He never called to get our opinion and only told us once I called him after the stone was already installed. My wife and I were both furious and expressed this to Mike. Of course he apologized, yet again and we moved forward with the job. On, June 9th the pool was plastered and the pebble stone was completed and it looked good; However, another problem we noticed was the 2x2 we requested to be installed around our jacuzzi and pool entry stairs were not installed! I called Mike and once again no communication! He mentioned the tile store was out of the 2x2 tile, so he had the plaster crew to move forward without it. Again, he never communicated this to us until after we brought it to his attention and of course the job was already complete! The crazy thing is we had left-over 2x2 from the initial tile installation that he could have used, but at this point there was nothing we could do. On June 10th, Mike and another guy came to acid wash the pool, clean up all trash and debris (which they failed to do), install the Pentair Intellibrite COLOR Pool Light and start filling pool with water. We provided Mike with the final check and off he went. The next day I went to my local pool store for chemicals and explained to them what upgrades were done to my pool and they mentioned that the pool light Mike installed would not work. Mike did NOT order and install the correct light I requested! Once again he failed to communicate with me and installed the wrong light! I ended up spending $600 for the part we initially requested him to get in the first place. I had two neighbors inquire about using Mike's company for pool upgrades, but after my horrible experience I could NOT recommend him to anybody! He is dishonest and doesn't communicate (at all) and after weeks of waiting for him and his crew to come back (never showed) to collect the debris and trash they left in my backyard I ended up paying someone to clean it up! I have all texts messages to back up my experience with Mike Poireir and Sun Country Pool and Spa. Wished I would have backed out a long time ago, but we were already in too deep...DO NOT TRUST his kind and friendly demeanor!

My husband and I have been wanting to get our pool remodeled. We searched and got quotes, etc…read more Finally we made the decision to hire Sun Country Pool and Spa! We are so happy we did! Professionalism at its finest. The owner was on site daily to make sure the work was done perfectly. He checked in often with my husband and I to make sure we liked everything and it was what we wanted. I thought it would take longer but it was about 9 days start to finish. The price was reasonable and the quality of work was fantastic! We are so happy with our new pool, thank you to all the crew and the owner Mike! If you are in the market for a remodel hire Sum Country Pool and Spa!! You won't be sorry.

I am very satisfied with this company's service and prices. If your looking for someone to service…read moreyour pool needs.... I recommend this company.

We have Raul cleaning our pool and doing filter maintenance every other month and we have been very…read moresatisfied with how clear our pool has been. Great services and pricing.

Andrew has been servicing my dad's pool for almost 3 years. He is super dependable & pool always…read morelooks great. I couldn't be more happy with his service. I only wish he serviced Calimesa so he can do my pool.

Awesome service and very responsive to any questions that we have. Very kind and willing to help at…read moreany time with questions about how to use our pool pump or any other concerns we have. Would highly recommend.

Owner Tony Ahmed is SO easygoing and loves to please his clients! His crew is very agreeable too…read more The crew was in the middle of doing the demolition and I saw the floor tile - the choice was blue or black I told Tony blue ( without looking at the color in person). When I saw the color during demolition job site I saw that it was not going to match the blue wall tile and freaked out. I called Tony and said this blue will not work, bring the black (and he was on the way to job site ) . Can you guess what Tony did? He turned his truck around and worked his magic (not even knowing if they had the black tile in stock ) and brought the black tile to job site on time before that area was worked on no problem - with a big smile on his face. He has been in direct communication with me and our pool cleaning guy from day one through the start up (NOTE:startup cleaning process is not included in pool plastering price and runs under a $1000 But he can give you instructions on doing it yourself takes about five full days of constant cleaning of the plaster to get rid of the dust that needs to be removed from the pool) Sparkling Pool Plastering Service of Fontana is still in communication with us. They serve all of Southern California too. Now THAT'S Customer Service!

Likely the scariest and worst service ever! Maintenance…read morebasics should be, skim, sweep, vacuum and test water. We were lucky to get skim and slight sweep. He said the pool only needs vacuuming when its dirty. He broke our backwah lever and then said he wouldn't fix it because it was an unnecessary part..uh ok. We agreed to have him replace the mastic and he did such a shoddy job, leaving mastic spills all over my brick coping, which I now have to pay to get cleaned. He also said he cleaned our filters and the new company came in and showed us there wasn't any DE. We also had to shock our pool due to all the algae during his short stint. When we fired him and paid him only half of what he wanted, he threatened us, saying we messed with the wrong MUTHER F$!^ER. Since then our pool has been vandalized and we know he did it!!!!!! I wish i could give him zero stars!! STAY AWAY FROM THIS GUY!!!!!!!

After receiving three other quotes to replaster our pool with pebble technology, a friend referred…read moreme to Tony, the owner of Bali Shores. Unlike the other contractors, Tony showed up quickly and as promised. He was very professional and friendly, and came with samples and a nice brochure of the products he recommended. We were so impressed with Tony's integrity and honesty, that we didnt even ask to see his other jobs or references. His price was less than all the others, and in one case about 50%. Once he started work, I saw him on every major phase where he spent most of the day working with his crew to be sure the customer would be happy. Each phase was completed as promised and on schedule with no hiccups and his crew were all very polite and hard working, each of them cleaning up after their days work. Tony also referred us for other pool repairs to different vendors, and their work was also excellent. At the end of the job, Tony returned to our home to be certain we were happy campers, and as you can see in the pictures we are! I highly recommend Balin Shores and Tony without reservations of any kind. We could not be more satisfied!

What a pleasure it was dealing with Tony and his crew. Every member was courteous and professional…read more Tony came highly recommended to me, and from my initial contact with him I could see why. We had picked out a color of pebble that we liked and Tony suggested another color he thought would look better in our pool and boy was he right. We could not be happier. His crew always showed up on time and left everything neat. You cannot go wrong using Bali Shores and Tony made this a great and stress free experience....cannot recommend highly enough!!!