I have always gotten my nails done, but when I started going to Michelle at American Nail Divas, I…read moreloved it even more! The place is always so nice and clean, my nails last forever and they actually care about you AND your nails!! If Michelle doesn't like something she did, she will redo it until it has met her standards, which I respect. Highly recommend you making an appointment!!!

These ladies, Kim & Alexis are the absolute best! Not only do they have full knowledge of true…read morehealth care for your nails, they also are amazingly skilled at nail art. They have every kind of nail options available, things you didn't even know existed. They are always amazing, cheerful, professional, and they put pintrest to SHAME! I love my biweekly visits and will never go anywhere else for the health and beauty of my nails!

I was visiting Syracuse from Silicon Valley and decided to try Fresh out for a manicure. I'm so…read moreglad I did! Everyone there was more friendly than any nail tech I've ever experienced in CA and the manicure was excellent and reasonably priced. The salon is in a cool converted home and truly seems part of the neighborhood. It smelled delicious inside - I never got even a whiff of that usual antiseptic strong nail spa smell. I needed acrylic nails removed and was dreading the usual discomfort and rough treatment of having them chipped and drilled off. Instead they were gently removed and my nails beneath were preserved. I'm embarrassed that I cannot remember the nail tech's name but she was amazing. She suggested a dip manicure and they had lots of great colors to choose from. The experience was completed with a wonderful house made gingerbread hand scrub and lotion. I left with awesome nails and also bought a tub of the gingerbread lotion. Thank you Fresh Nail Lounge & Spa!

Beautiful and relaxing atmosphere!…read more The Nail techs are excellent! They give the best facials and Massages!

Uneven length uneven polish application. I was so frustrated the entire time I was there. The lady…read moreseemed like she didn't really know what she was doing. She didn't talk to me to see how I was doing or anything. I should have known better.

I was a walk in yesterday. I waited an hour. No problem. The attendant that was assigned to do…read moremy nails was friendly at first, smiling while escorting me to my seat. It was clear that she didn't speak English, but I've encountered non English speaking nail techs before. No problem. Throughout the service, she seemed interested in knowing if everything was alright, and it was. What happened next, stunned me. I mentioned that the polish was too thick on both of my great toes. Before I could finish my sentence, she said "it's your toe, your nail have hump". Nope. No hump. Never hump. The manager came over, examined the nails, saw the problem, and took over. By now it's past closing time and everyone was like getting ready to leave the building. My tech rushed through the job and the fingers turned out horribly. I'm so disappointed in the service and the customer service as well! I won't even consider going back there for a fix. I can only suggest that unless you're desperate, find another salon!!

Bri did my wedding hair and makeup and it came out STUNNING. She's a true magician, and works hard…read moreto provide the absolute best result. I frequently leave salons a little disappointed, and I thought maybe my hair just wasn't suited for the look I was hoping for. But Bri was able to give me the stunning balayage I had always wanted, with beautiful tone and dimension. Attached are pictures of the stunning hair and makeup she did for my wedding day. She books up quickly (rightfully so), if you are looking to book with her for your wedding give yourself several months in advance! I cannot recommend her enough!

Danielle cut my hair and did a wonderful job! I explained what I wanted and she did a great job…read moremaking it happen, my hair came out way better than the last 3 places I've cut my hair. You can tell when your stylist knows her stuff and asks you where you part your hair, how you do you hair each day, etc. The salon is very modern looking and is kept up very well. There are plenty of products that you can buy and they use many during your hair cut so you can see how they would work in your hair. Prices were very reasonable and the staff was very kind.

I really hate having to write this because I actually gave this nail salon multiple chances, but…read moreI'm honestly disappointed, more with how my concern was handled than anything else. I came in last Tuesday to get a full set, my daughter got a full set, and I also got a pedicure. Everything looked fine at first, but the very next day my nails felt a little loose. I didn't think too much of it, but within a few days one nail popped off and then another one today. This isn't my first issue here either. The first time, I ended up with an infection in my thumb and I didn't say anything because I couldn't prove where it came from. The second time, there was so much gel pushed back on my nail that it was actually uncomfortable and affecting my nail growth. I had to come back to have it fixed, and even then some nails were already lifting. So now this is my third experience, and instead of someone saying come in, let us take a look, I was told they only guarantee nails for 24 hours and I'd have to pay to fix them. That just didn't sit right with me. I even asked if that policy is posted somewhere for customers to see, and I never got a clear answer. At this point, it's not even just about the nails, it's about customer service. When someone comes to you with a concern, especially after being a repeat customer, the response matters. Because of this, I will likely not be returning. I'm not one to leave reviews like this, but I think people should know what to expect.

went to get my nails done last night and brought a picture of how I wanted the design she did not…read moredo the design. I wanted it to nails are bumpy rest are straight. I go back today to get it fixed by somebody and sat there almost 2 hours and as they continue to take other people that did not have appointments in front of me absolute horrible customer service, absolute, horrible nail tech horrible

I booked a Gel X Nail removal and a perfect Manicure with regular polish through their online…read morebooking service. Upon being sat, the technician asked if I wanted a gel manicure. I said no, regular manicure. I received and paid for a gel manicure, which was a higher price. I'm sure I could have argued, but I had dinner plans and hate confrontation. The Gel X Nail removal went pretty well, but I was nicked by the electric file no fewer than a dozen times. It wasn't particularly painful, but certainly wasn't pleasant. I also heard the staff speaking poorly about customers and their accents which was not very welcoming. The manicure itself was fine, though there is a lot of color bleed that I'll be touching up myself.

Wonderful experience! This was my first time in, I was a walk in wanting a pedicure & manicure, &…read morethey were able to see to me immediately. Kenny did my pedicure/ manicure and did a wonderful job! Thorough attention to detail, kind, and was courteous throughout service. Place was clean, all staff was kind & friendly, drinks offered. Overall wonderful experience.

The lady is nice but I am disappointed in her business practices. She isn't consistent with how she…read morecharges. I went to get a nail fixed that broke after one week and she caused me to bleed after a human error she made and she still insisted I pay for this small service . She would have lost 5 dollars yesterday and instead she's losing my business and anybody else that listens.

Service could've been a bit better. 5/10 recommend. I had to ask the nail tech to change her gloves…read moreafter she worked on someone else feet.

I was in a pinch before vacation and was already at the mall so I figured I would cancel my nail…read moreappointment elsewhere and try this place. I asked for dip with tips and a regular pedicure. The nail tech who did my pedicure was unhappy with the fact that I chose the regular pedicure and kept trying to upsell me. She was unhappy I chose a light color on my toes because it was more coats. She continued talking in a different language the whole time which made me feel like she was talking about me. She used gel polish and didn't even ask if I wanted it or that it was $12 extra. I found that out at the end. I was a walk in so I didn't mind waiting but I was told "15 min" and it was like an hour. The woman who did my nails seemed to be rushing. She forgot to turn the UV light on and blamed me for not telling her. She filed excessively and never pushed my cuticles back. I asked for short and she didn't even ask what shape she just filed square. The nails turned out pretty good but the experience wasn't great. It was very expensive and I know nails are expensive hence why I only do them for special occasions. The fact that they didn't even tell me about the up charge on the toe polish really upset me seeing I chose the basic pedicure for a reason. I was there for 3 hours. It's been a week and 3 of my nails broke at the cuticles and peeled off. I paid for dip which is supposed to have better hold up. I will not go back and I don't feel comfortable going back in and having them fixed because they already look grown out. Save your money ladies.

really great experience! Nail Technician: Thi…read moreI came for a fill, reshape and color. Everyone was so kind. Thi was wonderfu. She made sure I liked everything before moving on to the next step. She even double checked the color and I'm so glad because I ended up going with something different. Will be going back.