It could not have been handled better…read more That's the second most positive thing I can say about putting my beloved Martha down. But, that's EVERYTHING, right? On one of life's standout hard days, having recently made one of life's hardest decisions. We are very thankful for the Lap of Love professionals--from the intake clerk who set up our appointment to the veterinarian who came to our home to put an end to our ailing girl's suffering. As far as Martha was concerned, a new friend came over to play. She was the center of attention, as was her preference, in middle of her domain, the only home she has ever known. Surrounded by her family, she went peacefully---which is first most positive thing I can say about this gut-wrenching experience.

What should have been a horrible time was made quite special by Lap of Love. From the first phone…read morecall to receiving Merlin's ashes, the professionalism was phenomenal. I never felt rushed or wondered what to expect. Dr. Ruggles was absolutely wonderful and so very compassionate. Everything was explained and handled with utmost care and respect, for me and for Merlin. I had changed my mind so many times because I didn't want Merlin's last experiences to be a scary car ride to a cold vets office away from his parents and family. As a result, he suffered longer than he needed to. I had no idea that companies like Lap of Love existed. Blindly choosing them was the best decision I could have made. If I have to say goodbye to another beloved pet in the future, they will be who I choose. Thank you.

After going back and forth with this, we decided it was time to give our dog a peaceful passing…read more This was a very difficult process but Dr. Briana was great! She didn't move too fast or slow and I felt really respected throughout the entire process! I cannot thank her and Lap of Love enough so I wanted to write this review for anyone who is interested in reading it.

In a very trying time with the loss of our pet corgi Porsche, Dr. George was amazing…read more Her compassion and caring came through as we had to do one of the hardest tasks which was saying goodbye to our canine family member of 13 years If and when you may have to face a difficult decision With one of your pets, I highly recommend laps of love. And especially Dr. George.

Coda Pet came through for us when other services were completely unavailable for same-day bookings…read morenear the holiday season. They are the reason my beautiful boy was able to pass in his bed at home surrounded by family instead of us having to move him and take him to the vet while he was suffering and in pain. Dr. Maul was absolutely wonderful in her kindness, compassion, and professionalism. She prepared my family with necessary info and letting us know what to expect as part of the process, and was very patient with our emotional responses and grief. I will be eternally grateful for this service, and I highly recommend them for anyone needing to make this extremely difficult decision. I miss my dog dearly, but I am glad we were able to ease his transition in a place he knew and loved.

From the owner: CodaPet is more than just a team of licensed veterinarians – we're a compassionate network…read morededicated to providing personalized, at-home dog and cat euthanasia services near Columbus, as well as the surrounding areas of Westerville, Dublin, Grove City, Hilliard, Newark, Lancaster, Reynoldsburg, Delaware, Pickerington, Powell, Canal Winchester, Lewis Center, Pataskala, Blacklick, Galloway, New Albany, Circleville, London, and Logan. At CodaPet, we believe that every pet deserves the utmost respect and care, especially during their final moments. So, if you're looking for a trusted partner to guide you through this challenging time, please visit our website or give us a call at 1-833-CODAPET. Let us help you honor the memory of your beloved friend with compassion and understanding.

If I could rate this 0/5 stars I would- IF YOU LOVE YOUR PETS DO NOT TAKE THEM HERE!!!! This is…read moreabsolutely the WORST Vet experience i've ever had!!!!! And I have 8 pets so I have a lot of experience! Im not usually one to leave reviews but I need to on this one. I went there twice & my siblings also both went, and every single experience with them was terrible!!! I spent 2 hours at this Urgent Care for one of my cats and spent $400+ on my visit just for my poor cat to get worse. My cat is feeling and acting even worse than before I brought her in. All of the doctors sounded like they had literally no clue what was going on with her and decided to start working on her before they even knew what was wrong. Every question I had they weren't able to answer directly or thoroughly. I probably could've gotten 100x more useful help and information from Google. They sent my cat home with a $50 plastic cone (that they insisted she needed to have on for 2 weeks) and It broke within the first 24 hours we got home, on top of that they refuse to give me a refund or a new cone. They also shared my personal finance information with another customer without my consent. I even tried to call them and see if they could resolve the issue a couple days later and wow, shocker, NO HELP! They don't care about you or your pets just your $$$! At the end of the visit I left their office crying and they had the audacity to tell me to leave a good review, so here It is! Thank you for the worst experience ever I will not be bringing another one of my 8 pets back here and make sure everyone I know doesn't trust this vet with their beloved pets. I truly hope this place shuts down because they are not helpful or caring whatsoever about you or your pets!!!!!!

We have taken our very sweet but very high energy dog there several times for boarding while we've…read moregone out of town in the past year. The staff is very friendly, their prices are reasonable, and they take great care of Ollie. We will be back for sure.

The staff is fantastic! Service and care of my cat was terrific. I recommend anyone to take your…read moreanimals here. I will not go to any other Vet office! The prices were very reasonable!

I AM APPALLED, FRUSTRATED AND SHOCKED ON HOW I WAS TREATED TODAY…read more A little background: i have been bringing my dogs to Kyle vet for 15 years. NEVER, NEVER have i ever had a problem. I have spent $$$$$$$ to care for my dogs. ($3-5,000 yr} I don't even question any care that they recommend. 1- Each year I bring the employees 2 cakes so they can celebrate my dog's birthday with him. GREAT RELATIONSHIP. 2- I have brought in homemade cookies, candy etc for the holidays. One year, I brought in personalized coffee mugs for everyone. A thanks for the care and love shown to Milton 3- I have recommended Kyle Vet to everyone that I can. My neighbors, my best friend, my business customers etc etc. 3- I was BLOWN AWAY by how they treated a dog i had 10 years ago. Duke had a heart attack at the Vet office and one of the nurses actually gave my dog mouth-to-mouth until we could get to the hospital across the street. OUTSTANDING! 4- I was recently diagnosed with stage 4 cancer. i was scared and concerned about my current dog. DR KYLE..........DR KYLE immediately set me at ease. She said she would personally find a home for him even if she had to take him. THIS IS THE WAY TO BE TREATED. DR KYLE AND HER TEAM CARED!!!! A PERSONAL RELATIONSHIP!!! TODAY....... I had Chemo treatments this morning. I thought I would drop Milton off to have some fun. Dropped him off, said Thank you and advised them I would be back at 12-12:30pm. They texted and said he needed his Bordetella shot. No problem let's get it done. I show up at 12:10 pm. 1- The building is locked. I looked around ..no clue. I finally saw a 3inch by 5-6inch note on the entry door. When I arrived at 8:30am I had my dog in hand, and at the same time, I am helping another lady open the door because she had a bigger dog and she was trying to handle him. NO ONE SAID A THING WHEN I DROPPED HIM OFF......even though I said I would be back at noon. 2 - I called ....no answer. I texted the same person who texted me to get approval for his Bordetella shot. no response. They don't have a problem when they want my $$$$$$$, but now I get no communication. 3- I finally decided to walk around to the side door. Someone did answer the door, and I stated I just want my dog. I am not driving 20-25 minutes north just to turn around and drive 20-25 minutes back. I was not happy and just wanted to rest. 4- As the one employee went to get Milton another employee decided to get involved. I was not having it. i am frustrated and really just want to go home and rest. CHEMO will kick your A--! Her comment to me was ..........FIND ANOTHER VET. DID I REALLY JUST HEAR THAT......FIND ANOTHER VET. WOW. I CAN GUARANTEE SHE DID NOT HAVE ANY PERSONAL INVESTMENT IN THE BUSINESS. SHE SURE THOUGHT SHE COULD MAKE DECISIONS THAT AFFECTED ME, MY DOG AND THE OWNER OF THE BUSINESS. SHE NEEDS TO FIND ANOTHER JOB IF SHE CAN'T HANDLE IT. 5- For 40 years I was a supervisor for Bridgestone/Firestone. I was responsible for one location and then for 32 locations and finally ended up as a Zone Controller that managed 286 locations. Here is the simple, proper, CARING way to handle the situation. 1- Put a larger sign on both front doors. At least an 8x11 inch. Not black and white writing. Make it stand out. This sign should go on entry and exit doors. 2- Every customer that comes in, or even calls on the phone, needs to be reminded that "we will be closed from noon to 1pm today for a special meeting". Again, every customer. 3- Even though you are closed, one employee should be assigned to watch the front office in case of a customer that needs help. REGULAR CARE OR EMERGANCY CARE. This is the way I was taught early in my career, and I followed it for the next 40 years. NO EMPLOYEE MEETING IS MORE IMPORTANT THAN THE CUSTOMER. One person can miss that meeting. They can be caught up after the meeting. FINALLY.... this location changed management as of Jan 1. (I believe Dr Kyle retired 12/31). I was extremely frustrated this morning. Anyone that has gone through Cancer treatments understands that once the session is done, all you want to do is go home and sleep. There were many steps that could have been done to eliminate the situation. I now have a decision........ do I listen to an employee that 1- doesn't care, 2-doesn't know how to handle a frustrating situation, 3- makes decisions that affect many people with no $$$$ invested in the business OR do I forget the situation and continue to bring Milton to the same place that he/I are comfortable with?? Have I been blind in the past? Have I been fooled? It is SAD that i should even have to entertain this thought. By the way, someone just emailed me a copy of Milton's records. What I find VERY INTERESTING is that they did not leave any name or who it was sent from. To me that is a coward move.

Had to take my cat here last night. He'd had dental surgery a week ago and became very lethargic…read moreand close to unresponsive. Of course my regular vet was closed (love them as well) cuz it was 730 in the evening, and this is one of the emergency vet services their answering machine recommends. I called ahead and told them what was going on with George and they recommended I bring him in. When we got there, they took him back within a couple of minutes. About 20 mins later, they brought him back out and let me know his vitals were "nice and stable" and that I could monitor him overnight, then take him to his regular vet today. When I asked if I should check out, they informed me there would be no charge since all they had done was triage him and check vitals. Since I was already tallying up the hundreds of dollars that would be due between his emergency vet visit and his regular vet visit, you can imagine my incredible relief at that news. Thanks to them, I was reassured that George would make it through the night until I could get him to the vet today. Definitely a positive experience and if I ever need an emergency vet in the future, I will absolutely go back to MedVet.

0 stars if possible. This company is out to make sure only the wealthy can have pets. We went in to…read moresave our diabetic cat. As soon as we get there, after the exam, we find out it's a little over 4800 dollars to save his life. That's a huge amount, correct? We were denied that we could do a down payment and make payment arrangements for him. This horrible company expects a grieving pet parent to come up with THOUSANDS on the spot, literally THOUSANDS. We managed to take out a few loans and managed to accumulate 4000$. That's not the total but I figured 4,000 would be good for them to give him a chance. Still wasn't good enough. They wouldn't let us give them 4000 dollars and pay on an 800 dollar bill to save our cat. This company is horrible. I will dance when everyone at this company gets fired. Horrible people. Sorry not everyone's born rich, but pets deserve to live NO MATTER HOW MUCH MONEY the owner has. Why is it MedVet only wants richer pets to live?

Absolutely horrible they don't care about the pets they care about how many appointments they can…read moreget you to and care about the money. I've spend close to 2k this year on my pets. Nothing serious just checkups and fleas and spays. And now they said my dog Riley has to deal with her fleas for 45 days cause they are booked out! They have seen Riley multiple times but have to make sure they get paid again for nothing before they can charge me for more flea meds! They try their best to get everything out of you they can and don't care about what the pets have to go thru only the money I hope people wake up and boycott this place and stop paying for nothing stop making these people rich for nothing. If u want to pay a lot of money for nothing then come here, they will take good guesses on what's going on with your pets. I had to put a 4 year old cat down because they couldn't figure out why it was hurting her to pee any they had no clue but not until after I paid over a grand for that one. People wake up

We always have a pleasant visit at Docton. From the team at the front desk to the assistants and…read moreDoctors. Our last visit Tango was seen and cared for by Doctor Matt and his amazing assistant. I apologize but I cannot recall her name. But she was lovely and Tango warmed up to her right away. Dr. Matt was also amazing! He gave Tango he first time annual checkup, vacanations and blood work. Typically Tango is very comfortable at the clinic however he had a one time experience to trim his nails and he just didn't want any part of it. Dr. Matt said this can be common with a GSD. But the wonderful, kind and gentle doctor was able to warm right up to him and provided the care and thouough exam without fail. Thank you all so very much for all you do for our 111 lb. (slightly fluffy), per your scale as a 6. . But we are working on this. Dr. Matt was very genuine and gave us valuable information on many topics throughout our visit. Thanks again everyone!! Each of you play a huge role in making our visits easy and calm. Kim and Michael Salmons

This hospital is now owned by a corporation called Encore Vet in New York State. My opinion of…read moreEncore is that they are all about money and have zero interest in providing veterinary care. The staff at Lake Pointe is tremendous. However, their x-ray machine has been inoperable now for about 8 weeks! Any procedure requiring an x-ray cannot be performed. You will still pay for the office visit even though the service cannot be provided. We took our pet that has cardiomyopathy to Lake Pointe to have its chest tapped to remove excess fluid. This requires that an x-ray be done to locate the needle insertion point. Since the x-ray unit was still in need of repair or replacement they could not perform the procedure. They referred us to the local VEG emergency hospital where we paid an $1100 bill for their services. I have reported Encore Vet to the Ohio Veterinary board for investigation. To have an x-ray unit out of service for 8 weeks shows how little they care about providing care for animals. I repeat, they are in it for money and nothing else. I also repeat that the Lake Pointe staff in Amelia are great but their lack of support from the corporate ownership has caused me to find a new veterinary clinic. If zero stars were a choice, that would be my rating. I do not recommend Lake Pointe in Amelia due to corporate's lack of caring.

I suspect many of the reviews favoring this veterinary ''hospital'' are from back in the day when…read moreit was All Creatures --owned and operated by Drs Meakin and his wife also a veterinarian.. An amazing place back then, but no more.... I even saw they used photos of the place in this yelp ad from before and even one of Dr Dan and his wife. Dr Dan seriously loved helping all the animals, but the new owners are hostile to anyone who challenges their opinion, unlike Dr Dan who acted more like a consultant to those who were trying to care for their own animals, and especially rescuers in order to help more animals . The new owner/vet presumes to dictate her opinions on vaccination, does not consider the pet owner's possible intelligence, ignoring the research showing that none of the vaccines has been tested against a genuine placebo, as well as the research showing that veterinary vaccines caused early cancers on dogs, and the research showing that [in humans] unvaccinated children were far healthier than the vaccinated. Then came the subject of surgery, potentially to find cancer and dismissal of successful use of ivermectin to cure cancer in animals --which is being adopted now by many humans now posting their successful results as n=1 cases repeating many times. But no worry, she'll be most eager to proffer euthanasia services and her prices are more than double for even just an office call. Guaranteed this woman doesn't even deserve a 2.5 rating ...even tho the surviving staff still try to be helpful on the phone. TTYL

super kind and gentle staff here! answered all the questions we had and made the process super…read moreeasy. thank you for taking care of our Mochi girl on her last earth day

I lost my son Milo Lee on 12/01/2024. Faithful companions…read morewas the most amazing cremation service I could have asked for. They brought my baby back to me at home personally. The man who brought him home (I apologize for not remembering his name) was one of the kindest, most considerate people I have met. I did break down when he brought him home but he made sure to help console me and I will always appreciate that. I did have a paw impression done of Milo. I do not think the staff will ever understand how much I treasure this. Not only is it a paw print. They managed to capture some of his fur in the impression as well. Thank you all for taking care of my baby.

They are very compassionate and each time we've had to come here they have been so nice and caring…read more Definitely folks who are nice to deal with when going through something so rough. We've only been able to get their bronze package because of our budget, but you get quite a bit which is more than I can say for other places dealt with in the past. The couple of times we had to use their services we brought home our pets in a nice little tin with a clay paw print from the pet and some clippings of their fur. Wish we knew of them sooner.

Original review on Google (this is a reply to dispute Faithful Friends' lies about what was done to…read moreour beloved Oreo.): Faithful friends Pet Memory Center LLC (Owners: Brian and Lorie Clary) 10073 Tayman Dr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed to us that something did happen to our precious Oreo. I want to tell others what really happened to our Beloved Oreo. My review was regarding the "Bumbling" and "Stumbling" incompetence of Faithful Friends Pet Memory Center LLC as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing our Beloved Oreo. This is what really happened.....We knew something was wrong when: 1. We pleaded with Faithful Friends to give Us a receipt to prove they picked up Oreo( we wanted a date). Also a receipt Showing a date that she was cremated, We kept asking... they kept refusing to give us a reciept. 2.We also knew something was wrong when their dates didn't match Middendorf's Dates until they finally got together And picked a date that sounded good. 3. Oreo was referred to as a ""Male"...our Precious Oreo is a FEMALE. 4. Brittany, Jim, Brian and Lorie and staff Didn't even have compassion for our Beloved Oreo to return our calls. So much more was done to our little Oreo. We will be reporting them to Animal Cruelty Organizations as welll as other relevant organizations. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice in the matter so we Are being the voice for our Beloved Oreo.