Several issues. 1…read more Insurance was not verified prior to appointment (I'm partly to blame - I've been with the same dentist for 30 years and didn't know proper procedure). The hygienist told me things would be covered, that simply were not. Come to find out the dentistry is not in my network. I now have a bill of $400 for a teeth cleaning and x-rays. No adjustments from them - no negotiations, but they do offer a payment plan. :) 2. They offer a free whitening for new patients. Essentially they put three rounds of gel whitener on your teeth in an hour and half long appointment. It's a stronger strength than what you would get for home but it is not a true whitening treatment. My teeth are no whiter than they were before. VERY disappointing. 3. The building wasn't in good condition and very out dated. The elevator got stuck upon my first arrival. The room I was in for the cleaning had black dust on the AC vent that you look at when laid back in the chair. The ceiling tiles are old and dingy. The floors were dirty as well as the baseboards near the floor. The only reason I went back to the office was for the free cleaning (at that point I hadn't seen the $400 bill). 4. I needed a little bonding on my front tooth, very small area. The pricing was expensive (the dentist I had been going to for 30 years would do it at no costs to build and keep relationships). I ended up asking to just had a small area sanded so we didn't have to keep worrying about the bonding. First thing from the dentist, "that will cost you". No other questions, no other options offered. That was her only comment. 5. It seemed that everyone was trying to sell something. I've already booked my 6 months cleaning at my old dentist. They are wonderful and the ONLY reason I went to a new dentistry was to be closer to home.

I have been going to Fall Creek Dentistry for years and each time I have never been disappointed in…read moreBrittany's care. She is thoughtful, caring and tries to put everyone at ease- she does an excellent job! I would highly recommend Fall Creek Dentistry. Miriam

So let's all just be real with ourselves, no one likes the dentist. I have found a few over the…read moreyears that I've liked aspects of my visit but not the whole visit. HOWEVER, I will say that this is the first time from start to finish. I changed dentist due to my work and location so this past winter I was looking for a new dentist. I asked a co worker of mine and she recommended this dentist. I did my own research and decided to give it a whirl. The front office staff was great. And my hygienist was knowledgable, talked me through everything and even made a note in my chart about preferences much appreciated. Additionally, they do provide fluoride for their adult patients. This is crucial and I've been getting this ever since I've gone to the dentist. Meeting the dentist was great, she was personable and shared her advice with me about my concerns. She did not force me into any decisions and said it was my choice but she would air on the side of conservative treatment. Overall, it was a great experience and honestly I am not dreading my next appointment.

Let's start with my obsession with my teeth. I'm a patient that never gets told to "floss more." I…read morehad never missed a six (6) month cleaning in my adult life, until the office staff went out of their way to insult and embarrass me in front of other patients. I have an illnesses which causes me to vomit frequently, sometimes with no warning. I had an episode while in the Martin Dentistry office some time ago. It's not as though they didn't know or hadn't seen it. However, after being late to an appointment which was rescheduled I was ridiculed. Call me silly but I didn't want to uncontrollably vomit all over the dentist or hygienist. Frankly, it's a health risk. I could've easily choked on my vomit during treatment. You can be the best dentist but with an unprofessional, patient facing staff you will eventually lose business. Side note, somehow the office suppressed my Google review. Now I consider them unreliable.

Great staff who are always friendly and welcoming when you walk in - highly recommendread more

This is a typical small town dentist.. my entire family goes here even tho we now live all over…read moreIndy we still drive all the way out to Mccordsville. They say my name as well as hi as soon as I walk through the door. I never have to tell them who I am. I usually get brought back within 5 minutes of my arrival. I also decided to have Dr. Kimmel do my wisdom teeth removal here instead of going to a surgery center. He did a great job I had no dry sockets or any infection. They have probably made lots of money off my fam because we always have cavities!! Lol but it is a great family place we will continue to go to for years. The front desk, hygienists, and Dr. Kimmel remember you each time you come like they see you weekly.

My insurance in 2025 included dental work as long as you used a "network" dentist…read more I tried to interview a number of dentists and decided on this practice. Let me tell you, if you are scared of Halloween stories you may not want to continue this post. Everyone was really nice; they always gave us some cute dentist object to take home. My initial review probably indicates this. Now for the saga. We were always asked to pay before our departure. Without seeing insurance assurance or really know what amount we were accountable for. Ok, I am still trusting and paying. The office did not appear to be really clean and that bothered me, so I mentioned fingerprints on the lamp and how they were handling tools to be placed in my mouth. They assured me they were clean, and they used some disinfected, that made things not sparkle. (I will skip ahead and tell you my new dentist was cleaning the whole time I was there) Now for the "getter of the story". The dentist said that I was needing a new crown for my back tooth. I never had problems with it, but she insisted that I was sure to need in the future. I asked the cost, and she told me my insurance would cover, $1650. I didn't think so but both she and the office member had agreed that the insurance had preapproved the service. OK, well there was pressure and like a dumb (you can fill out in the word) I went ahead. I called UHC the minute I got home. No preapproval, not enough benefits and she forwarded me to the website to verify But wait there is more. She was right I did not have benefits so I was told the Dr could hold me accountable. (seeing smoke yet?) In addition, there were numerous payments for both my husband and me that we had paid, and the insurance had also paid. (Are you thinking what I am thinking?) While I am going through all of this, I find they are replacing a tooth of his and looking at his Tonge for cancer. (usually free but at this office $50 charge not covered by insurance) Care is questionable. I never felt comfortable or felt that I am receiving caring service. Often times I didn't even know the tech's name. I go to the end the office manager would no longer speak with me because she said I was going to put her in jail??? I called UHC and reported fraud, at this point there is no mention of refund. I contacted my credit card company reported fraud and then forwarded a certified letter, to the Dentist personally. Finally, I got our $1000+ back and found a new dentist, Dr Brown on Shadeland. If you would like to see my review there, I will be posting soon.

Katie was wonderful! Clean facility and overall great experience. Will recommend to family and…read morefriends.

A great office for your dental needs. The staff is very friendly and helpful. The assistants,…read morehygienist and dentist are amazing. They walk you through any process and help to answer all of your questions. They also have an onsite lab!

I'm impressed. Moore-Berry Dentistry was like a warm home after a cold day. The staff was…read moreincredibly friendly and knowledgeable. The office is beautifully decorated and welcoming. It was my first time, and I was treated like a VIP. The team was incredibly efficient and was able to provide my cleaning effectively and easily. There were extra touches through the cleaning that made it feel more like a VIP experience than a standard visit to the office. Their pricing was comparable to the other places I had checked out, so the value and pricing were in line. I take that back, the value was greater than the pricing! My Hygienist, Cydney, was friendly and professional. She quickly took care of the cleaning, scheduled me for my next appointment, and I was all done and out the door. :) I look forward to my next visit and sharing the story of Moore-Berry Dentistry with my friends and colleagues!

Dr. Marshall was gentle, knowledgeable, and so friendly! She took her time throughout my entire…read morevisit and explained everything. If you're looking for a judgement free dentist with high quality skills, I highly recommend her!

Dr. Marshall and her staff took excellent care of me! Dr. Marshall was very gentle during the…read moreexamination and explained everything to make me feel comfortable. The front office staff was very helpful and friendly! I am so glad that I switched to Dr. Marshall's care!

I get tons of spam emails and calls. i had a scheduled appointment that was cancelled because i…read moredid not respond to the text. learned about the cancel when i went in for my appointment. my time is as important as theirs. if i was a no show they charge a $100 per their policy.

I don't know where to start. I love Dr. Vogt and this clinic. Special shout to Merrissa too for…read morealways being patient, kind, and making me laugh too. But honestly everyone in this clinic is always so professional and kind, truly a great atmosphere. I feel as if I'm one of those clients that can be hard to work with and has anxiety with dental work. I also ask every question that I can. I never get eye rolls or treated less than. They always calm me down and reassure me. I recently had a root canal done - can't believe I'm saying this but it was painless. Vogt and Merrissa made it a somewhat less anxious experience too by talking to me through it all. I have been going to this clinic since Vogt opened the doors. He has since switched insurance coverage and I am no longer covered here. However, I love this place so much I still drive 45 mins and pay out of pocket. Its that great folks, get your butts in there and receive the most amazing dentistry care that you can.

Love this office! The dentist, Dr. Sonia Alex, is very attentive. Haley, my dental hygienist is…read morefantastic and her colleague, Lisa is a the hygienist other hygienists want to be. I went to Lisa initially--she handles more problematic teeth. I highly recommend this office!

I gave 2 stars because the staff is nice. As for the dentist, she can be rude and respond to you…read morelike your an idiot. Very uncomfortable, does not make you want to come back.

People are very nice I went to find out what implants would cost. I got a prompt responseread more

Probably the best dentist I've ever been too. The front desk ladies were so welcoming and helpful…read more The online registration made it so easy to have all of my info filled out before the appointment. The whole staff was so friendly and they were able to fit me in last minute for an issue I was having. I'll definitely continue to come to this place from now on and I highly recommend you do as well!

the care is great but the billing is atrocious. you get quoted for services they run your insurance…read morehave you sign a quote. then 4 months later you get a bill for $409-$600 more than what you where quoted. makes it impossible to budget. this hasn't just happened once. it's happened at least 4 times now. after ten years I have had enough. I'm taking my family to another dentist.

Dr.Harris has always done a great job on my family. We've been going to him for years. I do…read morerecommend him!