I called multiple dental offices while dealing with a cracked wisdom tooth and severe pain, trying…read moreto find anyone who could help quickly. Konikoff Family Dentistry assured me they could help and got me in the next day. I was relieved. What followed felt less like patient care and more like a bait-and-switch. After X-rays, I was told they couldn't actually treat the problem and that I would need to see their specialist -- with an appointment scheduled a MONTH later. A month. For a cracked wisdom tooth causing significant pain. But somehow, despite being unable to address the urgent issue I came in for, there was still time to discuss teeth whitening treatments and tell me I supposedly had multiple cavities that would require extensive work. I left, found another dentist the very next day, had the wisdom tooth removed immediately, and was told there were no cavities or other issues. I understand referrals happen. Specialists exist for a reason. What I do not understand is bringing in a patient in acute pain, failing to meaningfully help them, then pivoting to cosmetic upsells and questionable diagnoses while they're sitting there suffering. If your office cannot provide emergency treatment, be honest about that upfront. Don't tell people in pain you can help, only to turn the visit into a sales opportunity. I would strongly encourage anyone seeking urgent dental care to get a second opinion.

Quality, friendly, professional, and caring staff and Dental personnel. They treat you well. They…read moreoffer clean sterile treatment areas, as well as the office and restrooms. I've been coming to them for many years. That's why I recommend them.

Terrible customer service. Waited months for an appointment. Finally able to book one online…read more Arrive at Office for cleaning. Door is locked. Contacted other office. They told us to come over and they would do the cleaning. Get there and wait. Go back and they tell us that they can't do the cleaning. Come back in 9 months! Drove 40 minutes to the first office. Then another 25 minutes to other office. Drove 40 minutes home with no cleaning. 5 hours wasted! I've never seen such terrible treatment from a dentist office.

Dr.Kent is very professional and thorough and the staff are always friendly and courteous. Awesome…read morehygienists !

They're portal states they are taking new patients, but I called and they basically told me to go…read moreelsewhere. I really wanted to get in with a holistic dentist and the fact that I was basically told we cant help you was extremely frustrating. I couldn't even get in the door for them to look at my teeth. I wasn't even trying to get in immediately. Whoever is answering the phones is certainly NOT trying to get new patients. What a disappointment.

At the age of almost 50, I have never had a dentist take 90 minutes with me. As a nurse in a very…read morebusy ER, I can appreciate how much time he took. I've never had a dental visit where I wasn't anxious for the outcome. However, my first visit with Dr. Herman and I can say unless we are forced to move he will see my teeth for years. A side note, he has the bed side personality around. The staff especially the front desk clerk are amazing. Completely satisfied with my first visit.

This is a great dental office, that treat you like family. They are very fair and reasonable and…read moregive excellent care. My whole family is seen here, and my husband completed his Invisalign and I am in process.

I have had this dentist for several years now and always have found them difficult to deal with…read more They are very unwilling to work with you. If you are 3 minutes late for an appointment they will make you reschedule and charge you the fee to do so (the fee is a $1 a minute for however long your appointment was to be). They are also relentless on their appointment reminders. They will text you EVERYDAY and call you every other day for a week before your appointment. It is annoying and disruptive. Their quality of dental work is middle of the road but just their office management is so painful I would go somewhere else. They make it so painful to just go to the dentist it isn't work your time.

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.

I have been to 2 other dentist in the last 3 years and felt the most comfortable with them.In the…read morefirst 30 minutes they did more than both the other dentist did in the 3 years I went to them.They are super attentive and talk you through what needs to be done.If you are looking for a great dentist they are the one!

they won't even answer the phone.... ive called multiple times over the past few weeks and nobody…read morewill pick up

Dr. Pelaez is hands down the best dentist I have ever been to! He takes his time explaining your…read morex-rays, is incredibly personable, and has a thorough approach to the work he does. I have been going to him for years and am always impressed by his knowledge and skill. Would highly recommend Dr. Pelaez to anyone seeking a wonderful dental experience.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

Joshua O. Miranda, DMD is an amazing dentist. He will always go slow and even apologizes repeatedly…read moreif he thinks the patient is in pain. He did so for me even though the tooth he worked on had a root canal and could not feel pain any more. I had to get a crown worked on right before surgery and he got me in and worked out a fix in order to avoid any dental issues being a problem. He tries to keep costs down and is so nonchalant about it. I trust him with my and my daughter's teeth and would recommend him to any and everyone. He is a genuinely caring person and will listen to your needs! I'm grateful for him.

I have been going to them for over 23 years. They are now too large to accommodate the clients…read morethey have. I needed emergency work and called their after hours line. Called the office when they opened . On hold long enough to drive over and be IN the parking lot when they FINALLY picked up. They told me to have a seat and they would get to me. Went in and waited until 9:27. Told them I was leaving. They called me in the parking lot and said my appointment was for 9:30 and they would never give me another emergency appointment! They NEVER told me they worked me in!!!! I wish Dr. David Konikff had never retired.