Simply Pure has been our reliable cleaning service for several years. They are prompt,…read moreprofessional, and quick to respond. Simply Pure's services are reasonably priced. I really like how you can choose your frequency and level of cleaning. Courtney F was very thorough in her cleaning today!

We had them come out to clean our home for a deep clean. They did not complete a deep clean at all…read more They did not even wipe down the tables which had nothing on them. They did not vacuum or mop our hardwood floors. They did not dust any surfaces and only cleaned half of the kitchen. They then called and blamed us for the fact that they did not do more claiming we had too much dust/dirt in the home and have stains on the carpet (we have an older dog who has accidents which unfortunately have left stains but the carpet has been professionally cleaned and treated within the past week--unfortunately the stains will not come out). They made up things about our home which they told their supervisor (who was not in the home) to justify not completing the job. They now expect to be paid for the hours they were here when it honestly does not look like they did anything. When we left, they were cleaning part of the kitchen and they apparently just stopped cleaning after we left because nothing else was done other than that part of the kitchen. It seems like the crew did not want to be here cleaning or to do a deep cleaning, so they skipped out. Their website states a 100% satisfaction guarantee and that they are professional. So far they have been very unprofessional. We will see if they actually keep their guarantee. We are currently waiting for a call back from the supervisor to resolve this issue. We have had maid services before and thought this one sounded good. we have NEVER had this bad of an experience and will be going back to our previous maid service. I will update this review once I hear back from the supervisor. I hope they make it right.

I booked with Maid Cleaning Nashville based on their amazing reviews, and though I already had very…read morehigh expectations, I can truly say that their service exceeded those expectations. The booking process was easy and seamless through their website, and the crew arrived at 8:15am on my scheduled date (even though their arrival window was 8am-10am). Emely and Madelyn were extremely sweet and professional, and immediately showed affection for my pets, which really put me at ease. They asked a few questions about the house, I showed them around, and that was that. BUT WHEN I GOT HOME I was truly blown away by the thorough, immaculate, and thoughtful way that everything was done. I did buy the upgraded "Pre Sale Package," which increases the price a little bit, but includes a lot of upgrades, like windows, deep cleaning the refrigerator & oven (both of which look brand new now), and many many more upgrades. Even though I am not selling my house, I wanted this extra level of cleaning. It was definitely worth it! I have had many professional cleanings, and this was the very very best. By a mile. I am still finding things that they cleaned or polished that I didn't even notice when I first got home, and it's those details (big and small) that have really made the difference for me, and why I am writing this review today. Additionally, and equally as important, the customer service is exemplary. I spoke with Victor at the main office a few times, and he was very responsive and courteous, and really, his goal, and the goal of everyone with Maid Cleaning Nashville, is to ensure the customer is happy. Please read the other Yelp reviews, read the Google reviews, do your homework. But I am testament to their incredible work. I am absolutely going to be a repeat customer.

I left a google review about my recent experience with this company and they commented to my post…read morebut I was unable to respond to it so I'll do that here. I was dissatisfied with my one and only service from this company. When I called and emailed them the same day about my experience, I was ignored. Saying that my google review is a week too late and outside a 48 hour satisfaction window is ridiculous cause I tried multiple times and never heard back. The google review wasn't a way to contact you guys again, it was just to share my honest experience. Also, the cleaning did not take 16 hours as you say, it was only 8 hours and 15 minutes. Also, the home has 3400 sq of living/cleaning space, trust the homeowner more than a Zillow listing. The garage is the extra 300 which isn't part of a cleaning. Anyway, the two ladies arrived at 11:30 and left at 3:45pm. I have the timestamp from the phone arrival and text from finishing since I wasn't home during the service. Maybe I was supposed to stay the whole time and watch but I trusted this company. The comment about it being $918 vs $1000 cleaning is irrelevant since the difference is negligible and I applied the discount myself with a code I found, y'all didn't try to help me out or had special customer service when booking so please don't boast about that discount price. If you guys truly made this exception out of the goodness of your hearts, I wish you would have had better communication, especially since this was an expensive cleaning. Nevertheless, I don't blame the cleaners, I blame the customer service. They ignored my follow ups, which included asking about reoccurring cleanings incase my location could work and they would clean better the next time. I was happy to work with them on a future solution if it was possible but never heard back. Just needed you to say you did a job and cannot provide cleanings in the future due to location or anything. Not ghost. You replied so fast on google, it should have been easy to contact me back. In the future, please just say sorry to hear about your experience and thank you for the feedback, that's all. Thanks

I've worked with this company for a few months now and they are excellent! Prompt, reliable, and…read moreconsistent. I love the communication on clarifying your needs and expectations as well. So nice to have a company that will clean and organize as needed. Highly recommend and will continue utilizing their services.

Cleaned my apartment thoroughly. Excellent cleaners!!! Will hire them again. Very trustworthy!!read more

Jennifer is amazing! Not only was she very affordable, courteous and professional in her trade but…read morethe only company in Hendersonville that made my home her priority in the time of need. Thank you for taking the time Jennifer. I definitely will continue with your service and yes recommend to my neighbors.

Cleaning was done in a professional and exceptional way. I would recommend the service because I…read moreget the job done.

I hired this company to clean my daughter's house and initially we were very happy with their…read moreservice. The last three cleanings were not up to par, with the last clean being very poor. I went ahead and payed for the service and requested that they respond with a solution. Their response was ridiculous and unacceptable. I would not recommend this service!

Prompt with replies & scheduling, great pricing & service! Highly recommend & will be using again…read morefor routine services.

All Clean and Organized was such an amazing company to work with! Rita was super responsive and…read moreable to book a deep clean of the home we just purchased very quickly for me. She sent Maria to our home, who did such a wonderful job. Maria paid attention to all of the details we wanted specifically! Will definitely be booking them again!!

Taylor was thorough and super friendly! She also was flexible with moving around the apartment due…read moreto my work from home set up. Thanks so much!

Excellent work and staff! We've loved every crew that has shown up and highly recommend.read more

What a great place to work! Awesome clients and co-workers…read more I love how you get to connect with so many wonderful people!

We hired this company to do a deep cleaning before our baby arrived and overall I'm happy with the…read morejob they did, but we did have to have them come back to finish a few items around that house that were missed the first time. The deep cleaning was supposed to include baseboards and blinds, which some were missed originally and were fixed on the second visit. I also noticed after the fact that the face of my oven was still quite dirty and you could see the spots on the stainless steel still. Overall, I am content with the job done, but did expect a little more for the extra price we paid to have the deep clean done.