Today was the first time I had Lilian clean my apartment. She is very friendly, fast and…read moreefficient. All for a GREAT price. I liked that she quoted me for the job and not by the hour (I never trust any kind of hourly worker to get the job done fast, why would they?? Hahah). My apartment looks GREAT, smells GREAT and I was able to get things done instead of cleaning. I would recommend her. I'll be calling her again for sure!

Lilian started cleaning my house about a year and a half ago. She is fabulous. I have tried many…read morehouse cleaners over the years, but had not been lucky enough to find one like Lilian before now. Her cleaning skills are impeccable - she gets *everything* clean. She takes her time and yet doesn't charge you an arm and a leg. You'll be very pleased to come home on the days she has visited you! She is also super friendly and very trustworthy. I give her a key to my home and don't worry at all. Basically - Lilian is everything you want in a house cleaner. Give her a call - you'll love the fact that you did (and hate the fact that you didn't call sooner!)!!

Such a disappointment. I so wanted to have the wonderful experience other reviews shared and that…read moreMaria promised (to both my mother-in-law and me). Unfortunately, the two team members who did our scheduled "deep clean" did no such thing. In fact, I ended up contacting Niche and Clean minutes after they left because: They did not clean the oven or refrigerator (part of deep clean services). Additionally, they did not thoroughly clean bathroom (shower wall still had mildew/build-up). So, they returned 10 minutes after they left and cleaned shower and refrigerator. They forgot the oven. Again. After they left the second time, I noticed they dusted around items on end tables. So I had to dust myself. My agreement with Maria when we scheduled deep cleaning, was: 1 bedroom, 1 office, kitchen, dining room, family room, refrigerator, and kitchen. We agreed on a discounted price (she took $60 off total) in exchange for a couch in our office that we are not using. Her team did not even end up cleaning the one bedroom and, of course, did a terrible job in bathroom, family room, and kitchen. While Maria was gracious and tried to schedule a time for her to return so she could clean our oven herself, our schedules did not work. Then, this: 1) She texted last week requesting payment AND to say she needed to pick up the couch. 2) Since I did receive anything close to satisfactory service, I said I was not going to pay for services that were unsatisfactory. In retrospect, I can see that was a pretty unreasonable statement and a reach for me; I imagine how unsettling that would be for a business owner to hear. That said, she did tell my mother-in-law that if the job isn't done well, there would be some recourse. 3) An hour after her text, Maria shows up on our doorstep demanding payment in cash or Zelle (we had neither). She wanted the full, not the negotiated payment (since she was not going to pay $60 for our couch). I completely understand paying for services. I do NOT understand demanding FULL payment, without offering a discount for service recovery. Yes, Maria was so kind and tried several times to return and clean our oven. But - what about the other things her team members missed? They had to come back 10 minutes after they left to clean things they missed. Regardless of the oven or the couch - there seemed to be NO consideration for the one bedroom they did not clean OR for the generally poor quality of what they did clean. Maria's defense for this was, "But I already paid the two workers. So now I lost money because I already paid them." I am not sure if or how her team members were paid their full rate (apparently they have since been let go). And I am definitely not sure how that responsibility was placed fully on me. I understand that my complaints about unsatisfactory cleaning services pale in comparison to most issues people are facing. I also think this information (or ratings in general) can be useful. I think those of Maria's clients who receive wonderful/stellar service are lucky. I know she has loyal and appreciative customers. I am so disappointed this was not our experience. ***Thank you for your response, Maria. Wish it worked out for us!

Whoever was driving the company car, does not have any regard for the rules of the road or the…read moresurrounding drivers. This person nearly hit my car with my daughter inside and the car in front of me. If the driver was the owner or employee of this company, I would not utilize this service to clean your home, venue, office, etc. as they may be putting other drivers at risk while reaching your destination.

I hired 3 days ago, the cleaner said she was lost, then she went to the apartment with no material,…read morewent in and out saying she would come back and never came back. According to the cleaner, the apartment should hire deep cleaning. I called Marcela that she said she would reschedule. Because she did not return the email to reschedule or the call. As a customer I still had the answer in the google review about my honesty. In all my life I have never seen a company so bad, that questions the honesty of a service that the customer decides to pay, after offering a professional who arrives without material, it was although, without doing the job and does not return the rescheduling and still quotes the term honesty, placing the blame on the client. Do not hire. They are rude and unprofessional.

Marcela and her team have been cleaning my home weekly for over 5 years. She is reliable, thorough…read moreand extremely pleasant to work with. Highly recommend!

I did a short walkthrough of our home with the cleaner. We were in the bedroom, they pointed to the…read moreceiling fan and said, "I dusted the fans." I looked up, the dust couldn't have been more obvious. I used my finger to dust it in 30 seconds. Floors looked good, rug looked good. Blinds were still dusty and clearly overlooked in addition to some bookshelves and tables. We have a glass desk that had fingerprints. Didn't seem like two hours of work. It was more obvious what they didn't do than what they did. We feel confused after spending $127 on this service and will look elsewhere in the future.

Highly recommend this company! Responsive/ reliable/ reasonably priced/ on time.. I'm new to the…read morearea so I was hoping to find a good cleaning service and I am so happy I found Sweepy clean. They sent Maryna over- extremely professional, helpful, hardworking, very thorough with her clean!!! Made my apartment look amazing. I wish I took before and after pics because it is so impressive. Very grateful I found this company. Thank you!

GHOSTED My review is…read morebased on customer service only They came highly recommended so I reached out. We had a conversation via text and she asked to text me the next day to do a walk through after other appointments. I agreed and the day came and went with no messages. Then days and weeks. I never heard back so I asked for recommendations on Facebook. Once again she was recommended and even commented herself to which I reminded her that we had an appointment but that I never heard back. She never responded to that message either.

Here's a quick rundown of my situation. I took over a lease and moved into a 2 bed 2 bath 950 sq ft…read moreapartment on Saturday. It wasn't cleaned before I moved in as I thought it would be so I hired Green & Ivy so I can have a fresh, clean start in my new place. They were able to book a cleaner the same day which I was excited about and told me they do a minimum of 2 hours and $50/hour. I thought $100 was a little pricey but decided it was worth it. I texted Megan, the owner, a priority list of the things I wanted cleaned (I'll include a picture). When I came back home after they were done I was super disappointed in the work and didn't feel I got my money's worth. What was cleaned in the kitchen were the electric stove, counter top, and oven. The bathroom wasn't really dirty to begin with, I did notice the cleaner wiped the toilet but I mostly wanted my glass shower to be cleaned so there's no water marks, that wasn't done. What was not cleaned were the fridge (my main priority), floors, any part of my bedroom, and shower glass. Megan assured me the floor was cleaned and that sometimes it take several mops for it to be fully cleaned. I will attach a picture of what getting a wet paper towel and wiping the floor looks like. I really don't see how the floor was cleaned when so much dirt comes from 1 wipe of a towel. I've had house keepers my whole life and come from a 2,500 sq ft home and have 2 cleaners deep clean it for a little over 3 hours and it costs $120. I only asked for about 700 sq ft of the apartment to be cleaned since I didn't ask for the master room and bath to be cleaned. Having a lot of house cleaner experience, I really don't understand how the small apartment wasn't even half cleaned in 2 hours for $90 (they lowered the price to $45/hour). They guarantee customer satisfaction and after calling and talking with Megan about my concerns and disappointment the only resolution she could offer was to schedule another service the next day for $40/hour. That's $130 for 3 hours or $170 for 4 hours (she said it could take up to 2 more hours to clean what I originally asked for). $170 for 750 sq ft with 2 pieces of furniture in the apartment??? Sounds insane and ridiculous to me. I am very unhappy with the cleaning and with their customer service/resolution. I would not recommend to anyone, especially with so many other options.

CAAW cleans our Airbnb rentals. I found them through the Evolve Vacation Rental Network. They do an…read moreimpeccable job. Their attention to detail is something I have not seen in a cleaning company. This is not a big corporate chain that hires people on the boarder. Everyone speaks great English, cleans hotel style, and leaves our guests happy. - Mike S Eastside Temporary Accommodations

I'm so disappointed in this company. I set up a move-out cleaning appointment about 2 weeks prior…read moreto the move and described the layout of my house. I was told no problem and that it would take from 12:30-5:30 to clean the house. 2 cleaning ladies arrived and after about 20 minutes of cleaning they told us they could not clean any longer and walked out. They said it was dirtier than they expected. Hummm....it's a move out clean- that's why they were hired! As they left- Stephanie- one of the cleaning ladies handed us her phone number and said she could come back and clean our house for $45 an hour. I'm not sure what kind of a business they run, but I would never recommend this company and I'm going to make sure no one that I know ever hires this company! They totally left us out to dry during our move out process. We were able to hire another company that day and they just finished and it took a total of 4 hours and they did such a fabulous job! I have no clue what was the problem, and they definitely left us with a headache. They texted me with a "good luck" - Good luck ever getting a recommendation from me! !!!!!!

Although the work was great, it would've been nice to have clear communication. I asked for a quote…read moreto do carpet cleaning for my "loft, stairs, and hallway" and was given a one word answer of "$119." So naturally, I took the deal. However, after they arrived and confirmed which rooms they were cleaning, I got requoted $199 ! I even offered to send photos of the spaces needing to be cleaned beforehand but they said "no." They had opportunities to tell me the true price but instead gave the bogus answer of "$119 is the starting price." So again, great work but horrible communication and I even gave screenshots of our conversation.

I highly recommend this company…read more I received top tier customer service the entire time. Laurance the owner came out and serviced our air bnb couches and ruge which were destroyed by a guest's dogs. This man did magic! I did not think that our lighter color couch would come clean and it did. Laurance is very kind, polite and nice. I felt very taken care of throughout the entire experience. 5 stars all the way!!!!

I have been working with Chayo for a few years now, first in my own home and then on a AirBNB. She…read moreis the best cleaner! So nice to come home to a clean home that looks and smells clean, that's why I still use her services for my own home. On my rental, I'm confident everything will be just how the guest expects it when they arrive and she even waters the plants. I have recommended her to several friends.