We have gone with this company multiple times and they are our go to cleaning company. Such high…read morequality work!

Reliable and efficient cleaning agency. Booking was easy and the cleaners were respectful and…read morehardworking.

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

First time using Green Frog and it won't be the last! It had been a while since my house had a good…read moredeep clean so that's the service I booked. The man Alvin who helped me schedule was so friendly, informative, and transparent with estimates and information. The cleaners showed up right on time. I was supposed to have two but four showed up and they were done within two hours! I was so impressed! They did an exceptional job, walking me through the house afterwards. They got to areas of my house that I didn't even know needed cleaning/were part of a deep clean. They were extremely detailed oriented. The house looked amazing. I was really impressed with how white they got the bottom of my old tub. All four cleaners were very friendly and professional. The time savings was huge for me, as they did an amazing job without only two hours, which is something I could never accomplish on my own and something I really appreciate given my very busy work schedule. The price was fair for the work and time. I definitely recommend and will use them again.

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

Green Maids was fantastic. They did a terrific job of cleaning the house--kitchen, bathrooms,…read morelivingroom, etc. everything was dusted, floors were mops, windows cleaned. They did a great job. I'd recommend them to anyone!

Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

A couple of weeks ago I called Maria to get an estimate on cleaning four bathrooms in my home. She…read moreresponded to my call promptly and we discussed my needs. During this call we made an appointment on the same day as the call for her to come to my home and give me a free estimate. She arrived on time and after her visit I had an appointment for cleaning in two weeks. Two weeks later she arrived on time with an assistant to clean my four bathrooms. She supplied all the clean supplies and they worked quickly and efficiently. When the job was completed about two and a half hours later, I did a walk through and was very pleased with the results. The showers, toilets, walls, floors and counter tops were very clean. I am so happy I found a service to do this cleaning job. I will be booking another cleaning appointment soon. 2022(12)

Maria was great to work with, she did a spectacular clean on our bathroom and showed up very…read morequickly. Obviously paid attention to detail for a fair price.

Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

I hired this company for a move out cleaning, and during the service they threw away a thermometer…read moreextender that was attached to my thermostat. Because of that, I ended up being charged around $150 to $200, and they did not offer any discount, reimbursement, or real effort to make it right. What made it even worse was that after this happened, I asked about pricing for regular biweekly or monthly cleaning, and the quotes were extremely overpriced. After costing me money because of their mistake, they still had the audacity to come back with unreasonable rates for ongoing service. Based on my experience, I will never use them again. Very disappointing. This is in response to the owner's reply. At no point did I ever say that everything in the unit was trash or that anything left behind could simply be thrown away. That is not accurate, and I strongly disagree with that characterization of what happened. The item that was discarded was attached to the thermostat and should not have been removed. I was then left dealing with the cost of replacing it, which ended up being around $150 to $200. What makes this even more frustrating is that instead of taking real accountability, your response shifts the blame onto me. That response only makes me feel less confident in your company. Based on my experience, I do not trust this business and would not recommend the service.

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

I'll preface my review by saying I had no contact with the owner regarding pricing or scheduling…read more My girlfriend and I have been dealing with some out-of-the-blue allergies so we discussed a deep clean of our home. She found this company with multiple 5-star reviews and booked a deep cleaning. We made a conscious effort to take our dogs and spend some time away from the house so the cleaners could work without us around/in the way. We had the dogs leashed up and ready to leave just before 11 am (scheduled time), but no one showed up until 11:30 am. We were gone for over 4 hours, and stayed in the backyard once we returned. We heard, "we're done!" and my girlfriend went in and thanked the woman (a second woman was already gone, I assume waiting outside) and I got the OK to let the dogs in and come inside. When I got inside, I was surprised to see dust almost everywhere, smudges on windows and appliances, rugs un-vacuumed, loads of dog hair just under the edge of the couch (not expecting them to move furniture or anything excessive), and a rag left on the stove top. I then asked my girlfriend what the cost of this "deep cleaning" was and was again surprised that the typical rate is nearly $300. I visited the Coastal House Cleaning website to see what their service breakdown was. Per their website: Clean cobwebs and dust shelves - (nightstands and dressers were wiped down, but no other flat surfaces were wiped down) Dust ceiling fan & blades - (ceiling fan in bedroom was cleaned, with big dust chunks left on the floor. Living room fan untouched, see photo) Vacuum carpeted areas - (we don't have carpet but there is a large area rug that was untouched) Sweep and mop hardwood floors - (partial mopping done) Clean all light switches & door knobs - (see front door lock photo) Stove and appliances cleaned - (stove top appeared wiped down, microwave untouched, see photo) Countertops and backsplashes cleaned - (were already cleaned by us, no visible change) Clean & dry shower door, track & glass - (we have a shower curtain, so not applicable) Clean the inside and outside of toilets - (done, but bidet knobs on toilets were untouched -- just dusty and needed a quick once-over with a rag) Blinds, shutters, and window ledges wiped down - (not done at all, see photos) Baseboards dusted and wiped clean - (not done at all, see photos) So then I think... okay maybe they gave us a standard cleaning? Checked the website and I guess we didn't get a standard cleaning, either (no trash was emptied, no lights dusted.) I am extremely disappointed. When my girlfriend texted the owner, who she had scheduled with, we were asked if we did a walk-through at the end. No, we had dogs anxious to get in the house and had we immediately seen any of this stuff, the cleaners would've been at our home another 4+ hours. When I read over the reviews, I see a lot of move in/move out cleanings, which probably don't meet much criticism because people aren't actively living in those places. My girlfriend and I spent another hour cleaning the house after the cleaners left. If you're looking for a DEEP clean, this isn't the company to go with. Honestly I wouldn't hire them for a standard cleaning after this experience either.

Thank you, Lizbeth for cleaning our condo and Jessika for exceptional customer service. We found…read moreCoastal House Cleaning through Google search. We paid for the Move out/Move in option and Lizbeth left the place spotless. I initially thought two people were going to clean the condo, but she did a great job. Will double check next time to secure 2-3 cleaners. I highly recommend Coastal House Cleaning if you live or are moving to San Diego.

They did a great job deep cleaning my kitchen and bathrooms, would definitely hire again!read more

Hired them for a move out cleaning. They showed up on time and finished in just an hour and a…read morehalf. Seemed short but they got everything. Extremely efficient and hard working. This is my second time using them and I highly recommend them.