Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

We hired this company for a deep clean and unfortunately had a disappointing experience…read more During the cleaning, vinegar was used on our cement tile floors, which damaged the finish. When I brought this to the company's attention, they initially responded quickly and expressed a desire to make things right. However, once I requested compensation for the damage, communication stopped entirely. It has now been over a week since my last message. My follow-ups have been read but not answered. As I've continued cleaning and organizing the house, I've also discovered that some areas appear to have been missed altogether. For example, the shelves in my children's room had a significant layer of dust on them, suggesting they were not dusted during the service. Mistakes happen, and I would have been willing to work collaboratively toward a resolution. What has been most frustrating is the lack of communication after the damage occurred. I hope the company chooses to respond and address the situation. If they do, I would be happy to update this review. I am giving three stars because there were some areas of the house that were cleaned quite well.

A couple of weeks ago I called Maria to get an estimate on cleaning four bathrooms in my home. She…read moreresponded to my call promptly and we discussed my needs. During this call we made an appointment on the same day as the call for her to come to my home and give me a free estimate. She arrived on time and after her visit I had an appointment for cleaning in two weeks. Two weeks later she arrived on time with an assistant to clean my four bathrooms. She supplied all the clean supplies and they worked quickly and efficiently. When the job was completed about two and a half hours later, I did a walk through and was very pleased with the results. The showers, toilets, walls, floors and counter tops were very clean. I am so happy I found a service to do this cleaning job. I will be booking another cleaning appointment soon. 2022(12)

I hired Maria to clean my mothers house. She has dementia and the house was in need of a serious…read morecleaning. Maria was very responsive she came over the same week and gave us an estimate. Her price was very reasonable for the amount of work that was necessary. I couldn't believe the finished result and immediately asked her to continue to come monthly. If you are in the need of serious cleaning you won't be disappointed.

This is a great company. They're very kind and accommodating. My house was always cleaned…read morethoroughly. Very professional. And they were willing to accommodate my schedule. Great service!

Very professional and explained all that would be done - and the team did an absolutely fantastic…read morejob! Extremely thorough and worth the price.

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

We did a deep cleaning in preparation for recurring cleans. Luisa and her team did a great job - a…read moresuper thorough cleaning, and after a week I haven't found a spot that they missed. They arrived on time with proactive text messages, her in-person quote was consistent with her online quote, and Luisa was very clear about what things they would do as part of the cleaning. Overall I was really happy with them.

The group is generally efficient and they do a good cleaning job. The main issue is the business…read moreapproach: it feels similar to a "low-cost airline" model, where the initial quoted price seems reasonable, but many services that most people would assume are included end up being charged separately. The difference is that, unlike airlines, the additional charges are not made clear upfront. Instead, new "extras" tend to appear gradually after you have already hired them. That lack of transparency and predictability makes the overall experience pretty toxic. In addition, communication can become difficult when concerns are raised, as there is a tendency to shift blame onto the client rather than acknowledge the issue.

From the initial inquiry, Green Maids was excellent to work with + reasonably priced. The team…read morearrived on time, worked efficiently, and delivered high-quality results with professionalism and care. Communication was clear and seamless throughout the process. Payment was simple and convenient. I would gladly use their services again and highly recommend them.

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

Vanessa's Cleaning Services worked a miracle. Her team worked out the stains on my glass-top stove…read morethat I thought would never come out. The oven was even cleaned. My refrigerator is now sparkling clean, thanks to the cleaning angels! Vanessa has the best communication skills of anyone I know. She is so thorough, pointing out details and asking the right questions. This cleaning service is an absolute godsend. It is incredible how thorough the cleaning is, even cleaning behind the fridge and appliances. The baseboards look great. The cleaning is from the best of the best. Even the blinds and all the furniture was cleaned, plus windows. The ceiling fans were cleaned, too. Vanessa did such a great job of cleaning the bath, as well. The service involved cleaning out closets and cupboards. It was an all-out, very extensive, highly involved deep-clean that was much needed and greatly appreciated! I am so impressed with even how the items were placed and organized. Vanessa has great ideas that were new to me. I have the utmost respect for Vanessa and her team. You won't find a better cleaning service, truly.

Vanessa's Cleaning Service exceeded my expectations! I was in the middle of a hectic move-out and…read moreher team stepped in to handle everything with such professionalism and care. The scheduling process was simple, communication was clear, and the rate was one of the most affordable I found. Despite our rushed timeline and a few small items left behind, her team was thorough, detailed, and efficient. The place looked spotless when they finished, which gave me such peace of mind during an otherwise stressful move. I won't share the before pictures but just know it was crazy! Haha It is clear Vanessa takes pride in her business and trains her team to go above and beyond. For anyone looking for reliable, high-quality cleaning at a fair price, this service is a gem. I'm so glad I found her and will absolutely be booking again.