-Our GSD was not brushed out as well as he has been in the past…read more -I never got a call when our dogs were ready for pickup. -During drop off, I let them know that our GSD will bite through his leash and to please let everyone know. In the past, they've only used our leash to bring them back and forth to the front and not during grooming. However, today they decided to use our leash during the grooming process and he bit through it. I then verified that my warning about the leash was never communicated to the staff. The owner was then called and they stated, "nothing can be done." One of the employees could tell I was frustrated and then offered one of their grooming leashes which is for a small dog and would not be appropriate for our 90 pound GSD. I just thought it was interesting that "nothing could be done" for a customer that has been going there for years and has used both their boarding and grooming services without any prior issues, has referred plenty of customers to their business, and made sure to warn them prior to the appointment but the staff failed to pass the message along.

Charlie had such a great time at his first day of daycare. He was exhausted when he got home, he…read morecould barely stay awake. I was impressed with the communication and easy evaluation process. Liked that we were able to take advantage of a free day to see if our puppy liked it.

Another great visit! It has been two years now and no complaints only compliments. My pup gets the…read morecut I request. He is groomed well, comes out of the visit happy, pedicured, fresh breath, and w/fur perfectly styled and cut and smelling like sweet lavender!

We are always very satisfied when Benji comes back from his grooming at My Fluppy. I like the…read moreflexibility and prompt service.

Been my groomer for 5 years and she is amazing. She does exactly what I ask her to for length. Its…read morelike a vet tech coming to check on my dog's health too. Ear infections, skin and paw issues - shes helped us with all of it. Prompt, professional and proficient.

Never responded to an inquiry. Very poor business practice. Look elsewhere to someone who respondsread more

Barks & Bubbles!! Just WOW!! We're full-time RV'ers and were in D.C. for the 4th of July, needing a…read moregrooming for our little Mia before we hit the road again. She strutted out, smelling wonderful and so soft! Her nails were done impeccably, and her ears squeaky clean! Hands down, one of the best grooming visits she's had in her 6 young years! We'll be back next July to see them again! P.S. B&B - she loved the squeaky carrot toy she picked from your basket!! Thank you again for being so awesome!

"And here I am at 12409 Lime Kiln Rd!" Mojo JoJo shouted triumphantly, his simian and Chemical X…read morevoice reverberating up the driveway to a little blue hut-displaying "Barks 'N Bubbles" in prominent sky-blue letters. "12409 Lime Kiln Rd is where I'm at!" Mojo JoJo yelled redundantly. "BUBBLES!!! I have found you, third Powerpuff Girl!" Mojo JoJo laughed. Mojo JoJo paused to reflect, "But why were you so foolish to write your name on the door?" Mojo JoJo reached for the door handle. "Drat! I don't have an appointment, and an appointment I needed!" He glanced at his notes, before calling one of his humans whom he brainwashed with a head of Anubis statue, empowered by rubies he had also procured, to make the call on his behalf. With his appointment having been placed, he waited the requisite amount of time, hiding poorly behind a fence, until he could be "right on time" and knock. "And where are Blossom and Buttercup, your Yorkies?" one of the kind employees asked. Mojo JoJo grinned malevolently. The human he had transformed into a dog had remembered the names of his other two archenemies. "I knew it! She was foolish enough to write her name on the facade. Unwise even, I say." He then looked inside and begged their pardon for a moment as he turned to one of the dogs who had just luxuriated in a warm bath with, much to his chagrin, no longer extant bubbles. "Where is Bubbles? I am losing my patience! My patience is ebbing! One might even say waning!" At that point, several of Barks 'N Bubbles's canine clients began to bark in wonder at the oddly-dressed and Machiavellian-sounding chimpanzee; and Mojo JoJo lowered his head and realized he had been had. He saw how happy the dogs looked, dressed in their Halloween-themed bandanas, and how excited they were to be safely reunited with their owners and to be encouraged to pick out a squeaky Halloween-themed toy, and he paused magnanimously. "May I make an appointment for myself? An appointment I would very much like to make!" The Powerpuff girls would have to wait, and so too would the city of Townsville!

Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

She did a great job! Our dogs were a mess since the last time they were groomed was February! Back…read morein May we contacted her in a desperate need of a groomer since ours had closed due to the Pandemic and she was able to squeeze us in and make our crazy looking dogs look normal again! She is very convenient and does an awesome job! Our dogs seemed to enjoy her too! Her pricing is totally fair! We have been going to our groomer for the past 10 years and after one time with Kathy we have decided to stick with her now! She has a lot of knowledge about dogs and gets the job done!! Thanks for everything! Definitely recommend!!

Not using her to groom my dog ever again. First, she cut the top of my dogs head weird and gave her…read morean uneven haircut. Second, when I smell her she doesn't smell like shampoo or anything pleasant at all. In fact, she smelled like cigarettes and I KNOW FOR A FACT it didn't come from my place because I despise smoking. Third, she hooked herself up to my house and used my electricity instead of a generator and charged me full price for it when she was using MY electricity AND without permission. Fourth, something must've happened during the grooming session because I see my dogs fur everywhere outside my house. Was she shaving my dogs fur outside the truck? If so, why? They normally do it inside the truck. She also did not clean up after herself very well and left me a mess to clean up so my second dog (a 3 month husky) does not come by and eat it up. Fifth, before I scheduled the appointment with her I asked for the pricing. She told me it would be $50. After the grooming is complete she charged me $60. Lastly, she hurt my dog to the point where she was bleeding under her arm and she didn't even bring this to my attention!! There is now a scab the size of a quarter under my dogs arm. I uploaded a photo. I'm very displeased with this service and I'm NEVER going back nor will I ever recommend her to someone else. DONT MAKE THE MISTAKE I DID. GO SOMEWHERE ELSE.

This is the best dog grooming in the area! I've been taking my dog here for a long time. He's a…read moresuper senior now and they're very careful with him, which I do appreciate. He's in and out within an hour which is practically unheard of! Amazing. The groomer is excellent and really appreciate the warm staff. The prices are reasonable too. Please give them a try!

I've used this spot several times for their self-service dog wash. The staff is incredibly friendly…read moreand I've never had to wait for a stall. The price is great and the rewards card is helpful as well. Unfortunately, I had to take off a star due to the dryers. No matter which stall I choose, the dryers are inadequate to dry my pup and we usually end up leaving with him still wet. I thought it was just me but I've since visited other self service dog wash places and found this was not my experience anywhere else. Otherwise, highly recommend!

The owner here has integrity and clearly seems to value establishing a good relationship with…read moreclients to build a loyal customer base, and also prioritizes high quality service rendered by her staff. I would encourage people to not be deterred by any negative reviews of this business and give them a chance and formulate your own opinion. An error did occur in one of our visits, but I won't go into detail because I think what's more important is not what error it was that occurred, but rather the incredible efforts made in response by the business to rectify the issue. Our concerns were listened to and the response was respectful. The owner not only heard our concerns but they were able to show they can be objective in their assessment of the issue. They went above and beyond to make it right. The solutions offered were both incredibly generous and fair. In terms of the quality of the grooming, they made our fur babies look like pristine angels. They smell fantastic too, and their hair looked amazingly glossy and soft. They appear to do great with grooming both small and large dogs (we have both), and they even did great work on our big boy who has hair that's more difficult to work with. In resolving the issue with one of our pups, they blended things perfectly to make the original issue appear more natural and less jarring. The staff there seem to love what they do, have patience, and take pride in their work. They have great humor as well. We will be happy to take our fur babies there again.

Amazing place! Emily is such a great person and does so well on my pup. Go here if you're looking…read morefor a groomer!

We have a King Charles Cavalier Spaniel, and there is another one in our neighborhood, and he…read morealways looks so cute and perfect. So one day we asked what groomer they went to, and the rest is history. We couldn't be any happier! Best groomer in the area hands down, I recommend Hera's to every dog owner I know.

One of the best in town. They always give my boy his best haircut. Easy appointment and they treat…read morethe pup well

Don't be fooled by the yelp review. I chose this location because my dog is my baby and I needed…read moreher safe while I was at work to have peace of mind. They let the dogs pee all over the floor instead of taking them out, so my very well trained dog start having accidents. On top of that, they will clean the floor once all of the dogs are in crates but my baby would come home smelling like chemical cleaner so I feared for her safety. The final straw was when another dog had a trial day and I saw him on the camera humping my dog. Thank goodness for the cameras. I immediately called the front desk and asked them to remove him and they never did. I kept on watching the cameras and he would not leave my poor baby alone! I jumped in the car and drove there as fast as I could and never took her back. And there were TWO workers in there who didn't do a single thing to help! Almost every single time I picked my baby up she was in a crate. I took her there to be loved, to have play time, and to be safe. It was FAR below my expectations and she picked up very bad habits there such as reactivity. 0/10 stars and I never got refunded for the rest of my monthly payment

The staff here is very nice however my dog just never liked it. I was thankful for the cameras…read morebecause I was able to watch him and he would just go sit in a corner instead of playing. The room he was in was small and they have way way too many dogs at one time. I saw dogs harassing other dogs while trying to rest. The staff seemed to spend more time cleaning up pee and poop off the floor then interacting with the dogs.