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    Angellis

    3.5 (2 reviews)

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    2 months ago

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    4 days ago

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    Firehouse Subs

    Firehouse Subs

    3.4(87 reviews)
    2.5 mi
    $

    Savory & quality sandwiches & my go-to since 2007. A treat for co-workers who are deserving and…read moreconsistent - just like firefighters. The staff in Kyle & South Austin are consistently genuine, prompt & keep the restaurant clean. The 'Hook&Ladder' on wheat with a pickle. Quality service & fresh ingredients. The app has never worked for me - but they pick up the phone. Admittedly, when I walk inside and hear, "Welcome to Firehouse!" I pretend I'm a firefighter.

    I had one of the worst customer service experiences I've ever had at this location…read more My sub was served with a completely broken top roll that was falling apart before I even touched it (see photo). Instead of asking for a new sandwich, I simply went back to the counter and asked if I could have another piece of bread so I could fix it myself. The employee refused. Her exact explanation was that she "only had 4 more rolls." She would not remake the sandwich, would not replace the bread, and would not even let me PAY for an extra piece of bread. When I showed her the sandwich and asked how I was supposed to eat it, she sarcastically told me to "put the bread back on the sub and eat it." The most unbelievable part was the refund. After refusing to replace a piece of bread or remake a clearly defective sandwich, I was offered a refund. When I went to the register, I was refunded exactly $1.00 on a $36.00 order and handed a receipt showing the refund amount. At that point it felt less like customer service and more like I was being mocked. The issue wasn't the damaged bread. Mistakes happen. The issue was the complete refusal to fix a very obvious problem, the dismissive attitude, the sarcastic response, and then the insulting $1 refund afterward. I've always thought Firehouse Subs was known for good customer service, but this experience was the exact opposite. Management should review how customer concerns are being handled at this location because this was unacceptable.

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    Firehouse Subs
    Firehouse Subs - Smoked Turkey Breast

    Smoked Turkey Breast

    Firehouse Subs

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    Bloodworth BBQ - Chopped

    Bloodworth BBQ

    4.9(59 reviews)
    1.0 mi

    Place is great! Small town vibe with Big Energy BBQ. Of course the brisket stole the show!! For me…read moreit was top tier quality and the sausage was right behind it. Decided to try some green beans (whoa!) amazing.. and can't forget the coleslaw, a couple drops of that gold sauce... and it was all she wrote. The main thing I liked is how the ladies service behind the counter didn't make me feel rushed to pick what I wanted. Bringing the family next time. Love it

    Pre-freeze afternoon visit, 1.24.26…read more Before we decided to visit, I had called to see of they had smoked chicken. The gentleman on the phone said they did but had run out of some of the other meats and had limited quantities of brisked, chopped brisked and smoked chicken. i told him we'd head right over. We got there and 1. were greeted with firendly happy faces, 2. I noticed a small bar area as soon as you enter and 3. even though most people were freaking out about the freeze later this evening, the place was half full which to me, is an indication that this olace must be pretty damn good if it was literally freezing and people were willing to risk it for the brisket. While we waited in line to place our order, I get a callback from the Bloodworth which i though was odd. I answered and it was the gentleman I had spoken to earlier to let me know they were running out of chicken and wanted to know if we wanted him to hild some for us. Ain't that super nice and fantastic customer service??? I told him were already in line and about to place our order. He came out from the back while he still had me on the phone to greet me and we both laughed about it. Super nice guy and turns out he's also the pitmaster. We placed our order for the smoked chicken and also a to go order of brisket to have the following day. We also ordered their 5-cheese mac and cheese and their potato salad. The staff helping us was super helpful and cheery telling us about their menu and how everything is made onsite. Their chicken was moist and tender with a good smokey flavor and well seasoned with sald and pepper. The wife and i split a chicken quarter each and that was more than enough, especially sonce we were also non-stop digging into the tangy, mustard based potato salad and creamy and heavenly mac and cheese. Neither is to be missed! Also, while I'm not generally a fan of bbq sauces, their Gold and Spicy are freaking out of this world. Kudos to the entire staff as they were all incredibly nice, from the two young ladies behind the counter slicing the meats and packing the sides, to the gentleman behind the bar (thanks for asking of I needed another Lonestar) to the pitmaster checking on his customers, it was just such a great, refreshing experience. Glad to have a fantastic option close by to indulge in great tasting smoked meats!

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    Bloodworth BBQ
    Bloodworth BBQ - Got a picture before devouring this feast. Brisket, macaroni & cheese, pasta salad, tangy bbq sauce; and turkey(plated at home).

    Got a picture before devouring this feast. Brisket, macaroni & cheese, pasta salad, tangy bbq sauce; and turkey(plated at home).

    Bloodworth BBQ - Bloodworth BBQ

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    Bloodworth BBQ

    Angellis - sandwiches - Updated June 2026

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