What a great partner here in the motherlode to be able to have a quality company like Angels Heating and Air to handle all of our service needs for heating and air. They came right out on a holiday and Robert the technician went above and beyond to get us up and running so we could have heat and air. Thank you for your stellar customer service Robert and this company is such a huge value to us at our ranch. read more

I've used them multiple times to install a mini-split system, recharge an old A/C unit, and fix our furnace. They always show up on time and get the job done. The mini-split install was well done. read more

Prompt, efficient response. I can't say enough about how thorough and professional this company is. From the owner Jerry to the supervisor Jeff to our technician Bradley, everyone is top notch. We had a house full of guests over a holiday and our a/c died; they were on it within 2 hours and had the problem resolved. Even the prices are reasonable. I highly recommend this company. read more

We've called them 3 times and each and every time they were polite, understood our issue, showed up on time and quickly fixed the problem. The staff and service providers were helpful and knowledgeable. We've now signed up for regular semi-annual maintenance. When you're in the mountains your Heat and AC are really important and knowing that Angels Heating & Air is so reliable and a phone call away is very reassuring. read more

the technicians that come out to the house are great. The customer service in the office is sadly not worth dealing with. Lady answers like it's the last thing in the world she wants to do. No spark or friendly voice at all. No follow up on status of repairs and no call back. Moving on next time to another company. read more

I was very impressed by this company. It was easy to schedule and the technician came out a few days later, arriving a little earlier than scheduled. Within a few minutes, Brad had diagnosed the problem. And within a half hour he had the blower motor pulled apart, cleared the obstacle, and put back together again. He even stopped back by on his way home with a small part so that the problem wouldn't happen again. Brad was very friendly, knowledgeable, and efficient. I did have to schedule on the weekend rates to avoid several more days without heat. But it was well worth it. We had the heat back on for less than $100. Definitely 5 stars. read more

This is a follow up to a negative review I left, I couldn't figure out how to change my original. Angels Sheet metal has gone above and beyond to fix the issues, given the opportunity to make things right. I was to quick in writing the negative review. I highly recommend them. read more

Brad Smith came on time and was very professional. He was nice enough to walk me through the new system and made everything nice and cool ;) thanks again Brad Smith! read more

Efficient, timely, courteous and professional! Always same high level of service. Would recommend

Great service company! Responded immediately & rushed to her job done. Kudos to Anthony, our service agent, he's the best!

I'm giving Angels Heating and Air 2 stars, and I think that's fair. There were some very good and some very bad things about working with them. First, the good. The techs were nice, hard working guys who agreed to come out on a Saturday to install an air conditioner because it was August in Murphys and our air conditioner on our new house crapped out (to be fair, I did offer in advance to tip them $1000 if they'd come out on a Saturday, but the did give up their Saturday morning to help us stop the suffering). They came out a number of times, tried to make our existing unit work before they sold us a new one. So they weren't trying to just upset, which was nice. Can't say enough good things about the technicians we dealt with. Good, hard working guys. The bad - first, its impossible to get an appointment sooner than a month. that's not really their fault - too many people moving buying up here and wanting their cabins in Arnold to have air. Your cabin in Arnold doesn't need air. So, each appointment takes about 3-4 weeks, but they do try to squeeze locals in if they can sooner. Nice touch. Worst part was they refused to work with our home warranty co - wouldn't give them basic information about what unit they installed, what modifications they made and how much it cost. We told them from day 1 we were working with a home warranty co, and I know they are pains in the ass. But we needed more than "install air conditioner - x dollars" on our bill to get reimbursed. Their refusal to provide info wound up costing us about $3,000 in amounts that should have, but were not, reimbursed by insurance. Finally, their techs turned the gas off to our furnace (fine - safety issue) but did not turn it back on. When it got cold, and we went to use the furnace, it wouldn't work, and they wouldn't come out to fix their mistake until we paid the bill we were working with insurance to get paid out of pocket. This was their mistake, and they should have come back to fix it before demanding payment - the job was not done until they made our heater work, but to hold our family hostage (we have kids - we couldn't be without heat in the winter) and put us at a disadvantage with the home warranty co again, cost us thousands. On balance, I won't use them again for air conditioning/heating. read more

I hired Angels Sheet Metals to repair my old furnace and clean my swap cooler. John did a great job. read more

I requested a quote 1-1/2 months ago and was told that someone would get back to me. I sent two follow up Emails. No response. If you are looking for a Company that will ignore you, this the right Company to choose. read more

I needed to replace the rain gutters in a home in Arnold and went with their quote because they were highly rated and responded quickly to my inquiry. But it went downhill from there very fast. Their estimator initially said in an email Aug 5th that they could start the job on Sept 12th. That was great!! Then after signing the contract, the scheduler said (on Aug 12th) that they'd start October 1st. This slipping went on and on and eventually they finished on November 6th, nearly two months late on a 3-day job! So while the gutters look fine I wouldn't recommend this company unless you have LOTS of flexibility in your schedule. read more

What a fantastic job installing a new air conditioning unit in our Arnold home.. Mike, Justin & Jesus were great guys and they did a excellent job. It was not easy putting in an unit on a 30 year home and needed on all 3 floors. But they did it and what a super job they all did. Thank you and next summer we will all be much cooler. This winter will be nice having heat too. Highly recommend this company and ask for Mike, Justin or Jesus Thanks guys!!!! read more

Last Saturday morning Angels Camp Sheet Menal to the rescue my AC wasn't working right and it was gonna be over 100 that day they showed up fix my AC they've always been reliable and honest highly recommend Angels Camp Sheet Menal read more

I hired ASM to upgrade our existing duct work to a dual zone system ($2,400) & also install AC ($4,600) in 2018. The dual zones worked well when they worked, but required quite a bit of troubleshooting as the furnace would often trip a limit switch and the zones would default to a setting that made the heat downstairs run rooms to over 80 degrees while upstairs was still cold. Three times I've had to get other companies to make service calls because ASM was not available to do their warranty work for over a week. When summer rolled around and we started using the AC we found the upper level could not get under 75 degrees and the AC would literally run for days on end. ASM attempted troubleshooting a few different times, but the problems persisted. They told me I needed a new damper & had me wait on ordering a part, and then when they came to repair the tech didn't know anything about a part being ordered and started from square one with trying to repair it and was not successful. Ultimately, Jeff told me that I needed another $2,500 of additional ductwork added to the upper level because the original ducting was undersized, which would have been very helpful to know before we installed the AC. At the time of our bid Jeff said the ductwork would be adequate. When we had problems with the dual zones & AC it was often days before they could get a tech out to repair, and the communication was poor as I was rarely given any follow up information about what problem was fixed each time. I eventually gave up on ASM as it was clear they were unable to stand behind their work - Jeff told me that without paying an additional $2,500 for additional duct work the issues "will just keep happening," and I found that to be unacceptable. I had another company come out and they adjusted some settings and things have now been working flawlessly for 4 months. read more

Our old AC unit stopped working in the middle of a crazy heat wave in Angels Camp. I put a call in and they had someone out the next morning to diagnose the problem. Unfortunately, they had to order a part because of our dated unit. They called me the morning it arrived and came out to resolve the problem. Rob and team are friendly, efficient and local - I would highly recommend! read more

Well.....here's our story with this ridiculous company! Three weeks and 4 days ago I called ASM. The day our cooling/house fan/heating unit died. A guy came out on Monday May 17th, checked out the unit, said it needed a new "motherboard" and he'd need to order it...and said he'd be back on Friday to install! WOW great i thought!.....two weeks later...no phone call, no communication. So i called AGAIN on a monday and spoke to Shelby, nice girl. Shelby assured me that the part would be in by Thursday and the guy would be out to install by Friday June 4th!!!......guess what???...NO PHONE CALL, NO COMMUNICATION AGAIN!!!! So my husband found another air conditioning co. Will came out today from Stockton ca, said he DRIVE to STOCKTON and pick up the part and install on Tuesday/Wednesday June 9th! This new guy buys parts from the same place Angels Sheet Metal does!!! WTF is say!!...and by the way from May 27th thru today June 4th we have had 100 degree weather and 94 degrees in the house and NO AIR CONDITIONING!!! My husband is in his 70's and i'm in my 60's. and yes, i'm doing the open doors at night and close in the early am, tons of fans... But when it doesn't cool down at night, 65 degrees, it 's hard to get cool in the house. I just started a new weekly food order from SunBasket. It's WAY too hot inside the house to cook, AND outside is too hot to cook, so all this food and money gone!! $300 worth of food wasted. Organic vegies and condiments do not last 2 weeks in fridge!! The woman i spoke to today from ASM said she cooks when its hot in her house, with an additude! THAT"S NOT THE FREAKIN POINT!!! Deffensive customer service!!! IF THEY ACTUALLY CALL YOU!! This is not our first go round with them. It is now our last. PLEASE go somewhere else!!!! read more

On June 12th at 4:00 I called Angles Heating to request a service call--it was 99 degrees and as luck would have it my AC died. I spoke with Kelly (?) very nice and helpful, however , she assured me there was no way she could get someone out ( I didn't expect they could given how late it was in the day)--she took my information and i explained that while i had a house in Greenhorn Creek I lived in the bay area and i would appreciate them coming out during the week since my daughter was coming up to AC with her family to use the house. In the meantime she had called a Service Tech that was finishing a job in San Andreas---turns out she sweet talked him into coming to my house--he arrived at 5:00. Jason Goodman is a true professional. Knows his stuff-very friendly and despite the outside temperature went about his business to trouble shoot and fix the AC. All good for me and Jason and Kelly saved the day. I would highly recommend this business. They are number 1 in my book. read more

I had a heater issue in Copperopolis, Ca. They found it right away. One recommendation, make sure to check the price of what they are installing. You might be able to get the same product significantly cheaper somewhere else. Their mark-up is significant. read more

When they first came to my home to do a site inspection I was so relieved that my old ac/heating unit will be replaced soon. Well. That was August and it took till October to get the unit installed....it was In my view a poorly planned installation. The new unit could not be moved into place cause my gate wasn't large enough to go thru. So a crane needed to be ordered which meant I did not have any ac/heating for two days. Thankfully we had mild weather. Then...the crane came, old unit removed and new u it brought in. The new unit didn't fit the concrete footing. The ducts going to and from my home we're not in the correct position and so some fabrication had to be done. Another delay. Thankfully my general contractor had enlarged the return inside my home. They installed the box and more and behold...no grill/screen cover for the new opening! Yet at inspection visit, they knew what the size of the new return would be. I am terribly disappointed with the site visit inspection person and the resulting mess ups. I was told that I would t be charged for a 10' piece of ducting. Ow I will be. I was told that the grill/screen would be installed as soon as it's received. Date unknown. I am scheduled for a duct install 11/3. But no word of the grill/screen. I do appreciate the installers time and talents. I do not understand how the site visit/inspection guy can totally screw up this job. Very disappointed with this company. Do not recommend them. Would dislike for someone else to go thru this SNAFU. read more

I can only say Ouch! $540.00 and not even a positive diagnosis. I called Angels Heat and Air to trouble shoot and repair our heat pump. On the day the tech was supposed to show up I called and asked if the weather was going to be a problem. Kelly answered and told me no problem, she sent him anyways. Once he got here he immediately told me there was not much he could do. When he left he told me that he would not bill me because Kelly should have never sent him in the first place. A week later he comes back was not able to completely trouble shoot the unit again. He spent 4 hours basically removing and replacing freon, $540.00....... I wanted a estimate to have the unit replaced, but after Kelly said she would not reduce the bill because he was here on that rainy day. I think I will call a different company and you should also. read more

As of today 7/18/2016 - I've upped this rating because the company did help make things right after the fact. I called them requesting the part number so I could order it from another company. When they had no record of the part number, they offered to come out free of charge to determine the part, at no charge. Then it seemed appropriate to have them return to complete the repair. The field service is super great, top notch folks. Heat and air are running great! Previous post: What a joke! Warning this company will drop the ball and accept no responsibility. Stay with me as I explain my frustration with this company. Called for furnace repair late November 2014, Ryan (a nice guy) came out and said he was going to order a part, said he would call when the part came in. Never heard back, long time passed (thankful for a mild winter). I called them in January, left a message and was not called back (warmer still). Got an invoice in March explaining their delayed invoice was because they were waiting for the part, the part is in and questioned whether I still wanted it. I called three times in two weeks and left voice message each time and every time. With others as my witness, I kept asking what is going on that they disappear this way. Today March 25th at 4:45 pm I get a call from a gal who claims she never got any of my messages and said if she did she would have called because she's "really good about following up on the bills" I asked what on Earth is going on there that you call me for the first time March 25th for a part ordered in November and don't return any of the calls I made following up for service??? She said "the number I had didn't have voicemail set up" I'm here to say that is flat out untrue...same number she called today and it's always had voicemail. Disconnected, accepts no responsibility and makes no apology. I'm frustrated!!! If she accepted any responsibility (any) I would feel better about doing business with them but why would I ever do so now. In a small town you like to think people are honest and earnest...sorry to say that's not what I got with Angel Sheet Metal. read more