I have been going to see Dr. SARAH MOI for a few years now at Britton Vision. Top notch and…read moreproficient service and super thorough examination. I get tests that other optometrists have never done on me before and Dr. Moi explains findings in simple to comprehend language along with any concerns she may have. She offers comprehensive information regarding my needs. I HIGHLY RECOMMEND Dr. Sarah Moi.

Only seem interested in getting the maximum billing from you. Did not give an itemized statement. I…read morecalled for am itemized statement and still haven"t heard from them.

I can't express how disappointed I am in this doctor's office since their move across the street. I…read moreunderstand that prices increase over time, but at this point it honestly feels like price gouging. I've purchased the exact same frames from this office for the past three times, every other year. The last two years, the front desk staff mis-ordered my frames. Both times, I had to make an extra trip just to discover the mistake. Instead of taking responsibility, they acted like it was somehow my fault -- even though it's the same frames I order every time. Come on. Let's talk about pricing. In 2023, my total was: Frames: $210 Lenses: $60 Exam: $60 Total: $330 Fast forward to December 2025: Frames: $330 (same frames) Lenses: $100 Exam: $99 That's a massive jump in just two years. When I went to pick up my glasses (after waiting for them to come in), I questioned the pricing because I genuinely thought it might be a mistake. I was then told that since I "upgraded" after the first mis-order, I actually owe them more money. What?? The front desk told me the suggested retail was $264 and that they mark that up -- somehow that becomes over $330. Meanwhile, the suggested retail on the original frames is $227, which means they're marking them up over 45%. Just wow. I chose to leave without causing a scene, but the combination of repeated ordering errors, dismissive customer service, and dramatic price increases is unacceptable. Patients deserve accountability, transparency, and fair pricing. Unfortunately, I experienced none of that here. I will be taking my business elsewhere

Dr. Sabin is very compassionate with his patients and consistently looks for ways to go above and…read morebeyond. The level of care and attention is outstanding, and the included extras with each eye exam are a wonderful added value. I wouldn't go anywhere else.

I was referred to come here for further eye testing. Staff is very nice and pleasant, everyone…read moretakes the time to explain everything and they are very patient when it comes to any questions I have. The doctor was very good as well, he explained everything and even put me as ease with some of the concerns I had. I will be coming back for further testing and hope to have the same great experience.

Dr Gretta Fridman of New Tampa Eye Institute is awesome. She is truly a…read more wonderful Ophthalmologist. My wife and I have been with Dr Fridman for several years and we have been pleased with our examinations and her explaining the results of our exam. Dr Fridman's staff is friendly, efficient and caring especially Melissa who helps in scheduling our appointments. Bob and Lorraine Koryus

Optics Soho - South Tampa, especially Dr. Cooper. Professional, efficient, and genuinely attentive…read morewithout feeling rushed. Dr. Cooper took the time to explain everything clearly, answered questions thoughtfully, and made the whole visit feel easy (which is not something people usually say about eye appointments). Great staff, great vibe, and zero pressure. Five stars--my eyes and my patience both left happy.

Terrible customer service. High pressure sales tactics to get you to buy glasses from them. Very…read morelimited selection & extremely expensive. No follow through with support after purchase. Go somewhere else!!!

*TL-DR* - If you value competent eye care, clear communication, and receiving what you actually…read morepaid for, look elsewhere. This office used to be excellent. I brought my entire family here for years and left glowing reviews--until the original doctor left. What remains is an operation defined by disorganization, poor service, and zero accountability. The exam itself was mediocre but acceptable. Everything after that was not. I did learn that I now have slightly less than perfect vision but was told I dont really need distance lenses. Good to know. I waited roughly 30 minutes post-exam without acknowledgment, then spent over an hour trying to order glasses while staff repeatedly abandoned me to fix another employees' mistakes. In total, I was in the office more than 2.5 hours. I clearly and repeatedly ordered Costa sunglasses with only a reading prescription in the bottom--no distance correction whatsoever. This was confirmed verbally. I paid ~$500 out of pocket and was told they'd be ready January 8. January 15th comes-No call. No update. The patient portal showed a cancelled order and a replacement order--with no explanation. My calls and voicemails went unanswered. When I finally reached two weeks later, I was met with excuses ("We had Wi-Fi issues so we couldn't check our voicemail"). I was told my glasses had been there over a week and they had tried to call me--I asked what number they called, they gave me my wife's number, despite that being corrected multiple times. I had my wife check her phone and voicemail--they never actually contacted either of us. When I finally picked up the glasses--over a month after the appointment--they were made incorrectly, with a distance prescription I explicitly declined. At that point, I requested a refund. I was told they couldn't do that and a manager would call me... and once again, they confirmed the wrong phone number. Absolutely helpless. So far.. No call. No refund. I fear I am going to have to down there every day until I the "manager" is working when I get there. This is not a one-off mistake; it's a pattern of negligence, poor training, and indifference to patients' time and money. If you care about your eyes--or basic professionalism--take your business elsewhere.

This is a totally different experience now that the original ophthalmologist has left. The doctor…read moreis competent, but shockingly unfriendly; she never even said goodbye or thank you when the exam was over and seemed bored and annoyed throughout. Front desk staff are unprofessional and also convey boredom and annoyance. The floors are dirty, and the space smells like reheated lunch and cheap perfume. I will be looking for a new ophthalmologist.

At age 70 I experienced a drooping eyebrow that was noticeable. Minor discomfort first night. I…read moredid not bruise as I followed the instructions to the letter. Stitches removed after 2 wks. Looks good !!!! My husband and I have had eye care with Dr Mahootchi for a few years now. At 80, my husband had cataract surgery. Having had RK and Lasik complicated the procedure. He does not wear glasses for driving or reading unless super small fine print! Excellent results!!!

What a great doctor and team! Doctor Mahootchi was very…read moreattentive and his staff are very warm and friendly I would not trust any one else with my eye care!

I love supporting the small shops out there. The staff treats you like family. Speaking of the…read morestaff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality.

A five star business (at least to me) has to either A. Offer a product or a service that you can't…read morefind anywhere else or B. It's simply awesome, period! Citrus Park EyeCare is no different than any other small EyeCare business. That's not necessarily a bad thing, but it's certainly not a great thing. Sometimes it's best to go with what you know. My experience was just lukewarm. I did not go for an eye exam, for all I know they may have an outstanding staff of Doctors, I cannot speak for that. My only objective was to purchase a new pair of glasses maybe even two. I was able to find two solid options that matched my criteria. Prices are comparable to other EyeCare places, the buy one get one at 40% off is not a bad deal. Though I was able to find my glasses I still wish they had more of an inventory. My prescription has been the same for some years now. I wanted a pair with tint and one regular. Ended with only the regular pair due in large to poor salesmanship from the office staff. As I'm about to pay for my glasses, I'm getting questioned on my current RX by the lady in the front desk. Not to nitpick but I just wasn't diggin the tone nor the body language. From past experiences I see EyeCare centers tend to do this often (question your RX) to add on to your bill... I get it, but that doesn't excuse the subtle attitude, there is a right way and a wrong way to do things. I found it unprofessional. My RX is not only minor but it's good for another two years, that's all there is to it. No need to sweat me over something insignificant. Anyway.. My glasses came back from the lab in less than a week. Only problem was they arrived w/o the anti-glare that I paid for. Teri was kind enough to call and explain the error and said they'd be ready in four business days. Long story short, they were still not ready in the end. I was forced to call and get out of character on the phone. Mistakes happen, but the bottom line is they were supposed to have my glasses ready on time. Having to travel that weekend, meant I'd have to wait another week to get my glasses. That was a problem. Despite Teri being in the center of this mishap. She went out of her way to pick up the glasses to ensure my satisfaction, that's great Customer Service. Not to bash anybody, but she outperformed everyone IMO. Final thoughts... I am happy with my glasses. In the end that's most important to me. Still, CPE appears to be for a different type of crowd. The location is good, plenty of parking. Hours of operation not so great. Closed by 5pm most weekdays and closed on weekends. 2.5 stars for CPE, 5 stars for Teri.

Dr. Sarah Regal is very professional and efficient. Store has a lot of selections and is clean. I…read morehighly recommend this business!

From the owner: Experience precision in eye care with our comprehensive exams, utilizing advanced technology for…read moreaccurate results. Elevate your vision with our wide selection of premium frames and high-quality lenses. Proudly local and female-owned, we're dedicated to enriching our community. Support local, see clearly, and shop sustainably with us!

Sharon is the representation of Excellent customer service! She also has a unique talent where she…read morecan look at your face and give you the perfect options for you and your personality/style / face. No more guessing! The results are exactly what you were looking for and you feel fabulous! Dita, Chrome Hearts or more common brands like Ray Ban...

What great customer service! If you need a prescription, glasses, and a good time, this is the spot…read morefor you.

They don't come any better. Polite, very thorough, patient, professional and helps with insurance!read more

Everyone was very friendly and super accommodating because i was babysitting my 21 month old…read moregranddaughter and although she was an angel .. she did pretty much try on all the glasses in the show room (and they were not put back properly)They staff was just as professional during my exam also it had been a few years since my last exam I definitely found my new eye doctor !!