I can't express how disappointed I am in this doctor's office since their move across the street. I…read moreunderstand that prices increase over time, but at this point it honestly feels like price gouging. I've purchased the exact same frames from this office for the past three times, every other year. The last two years, the front desk staff mis-ordered my frames. Both times, I had to make an extra trip just to discover the mistake. Instead of taking responsibility, they acted like it was somehow my fault -- even though it's the same frames I order every time. Come on. Let's talk about pricing. In 2023, my total was: Frames: $210 Lenses: $60 Exam: $60 Total: $330 Fast forward to December 2025: Frames: $330 (same frames) Lenses: $100 Exam: $99 That's a massive jump in just two years. When I went to pick up my glasses (after waiting for them to come in), I questioned the pricing because I genuinely thought it might be a mistake. I was then told that since I "upgraded" after the first mis-order, I actually owe them more money. What?? The front desk told me the suggested retail was $264 and that they mark that up -- somehow that becomes over $330. Meanwhile, the suggested retail on the original frames is $227, which means they're marking them up over 45%. Just wow. I chose to leave without causing a scene, but the combination of repeated ordering errors, dismissive customer service, and dramatic price increases is unacceptable. Patients deserve accountability, transparency, and fair pricing. Unfortunately, I experienced none of that here. I will be taking my business elsewhere

Dr. Sabin is very compassionate with his patients and consistently looks for ways to go above and…read morebeyond. The level of care and attention is outstanding, and the included extras with each eye exam are a wonderful added value. I wouldn't go anywhere else.

Great job and I appreciate there being a great doctor and community thanks for being a great person…read moreand helping me see

Skipping the big box outlets is already a huge plus in my book, but from the fun prints in the…read morewaiting area to the great music playing in the background, I immediately felt right at home at Danny's. He specializes in custom frames and helped me "design" my glasses - mixing and matching side pieces from one pair with the front piece of another pair. (I'll leave the technical jargon to him but you get the idea, right?) Optical, Etc. has plenty of frames to choose from - from classic to retro, to rimless/wireless, and sunglasses for adults and children. Danny obviously enjoys his job and takes pride in his work, and the whole experience was a lot more fun than I expected.

I have had so many great experiences at The Optic Shop in South Tampa until today. I love working…read morewith Gil and have been shopping for my sunglasses and progressive eye wear with him and 2 others over 10 years. Gil was not there unfortunately. Instead Cory Puma was. He handed me my new sunglasses that had made me so dizzy wearing them the first 3 days, I brought them in to ask Sue's help. She sent them out for a different lens material.Today, the replacement lenses were a little better but very blurry on the right lens. I explained that the 9 year old sunglasses that I bought here, still wear were still perfect and never blurry. He pulled my files and said "you didn't get those lenses from here!" I repeated that I only shop there and definitely did purchase them with Gil behind him on that wall. He repeated that I must have gone somewhere else. I said "are you calling me a liar??" He said "you definitely went somewhere else not here" I said quietly with a customer standing behind me; " you are out of line" and he yelled "YOU NEED TO CALM DOWN". I looked at Sue who's said absolutely nothing to support me after being her customer for years; "I will need a refund. You are my witness to all of this" . I left my $1000 paid glasses with her and walked out. I still cannot believe anyone could treat such a valued customer so horribly, Kim

Phenomenal. The service is second to none. Brett and Gil spent almost an hour making sure I got the…read moreright frames for the shape of my face. I must have tried more than 25 pair of glasses... I eventually bought 3. All beautiful and exclusive, nothing you would find almost anywhere else. If you want a deal, though, this is not the place to get it- you pay for what you get.

Optics Soho - South Tampa, especially Dr. Cooper. Professional, efficient, and genuinely attentive…read morewithout feeling rushed. Dr. Cooper took the time to explain everything clearly, answered questions thoughtfully, and made the whole visit feel easy (which is not something people usually say about eye appointments). Great staff, great vibe, and zero pressure. Five stars--my eyes and my patience both left happy.

We have used the store for many years and given them a lot of business through frames, eye exams,…read morenew lenses and then doing them again when our prescriptions change. So far, our experiences have been very positive, but recently we spent a lot of money there, and when we went to pick up the glasses, they just handed them to us without so much as a case. I have some extras at home, but I remember that the cases they provided in the past have been nice. So I went back and explained that this was bothersome to me, and given the amount we spent, it seemed like a small ask. They explained that since we didn't buy the frame there, even though that particular redo cost over $1,200 (yes, very expensive) they don't give a case. I explained that this was a unique situation where the original case was lost as were the glasses that precipitated us coming in. It didn't matter to them, so I walked out and will not be going back. Which is a shame because we like the Doctor and both the people that are front of house. Oh well. Penny wise and pound foolish. The case probably cost them $20 max, but now we will just move our business up the street to someone who values our business.

Only seem interested in getting the maximum billing from you. Did not give an itemized statement. I…read morecalled for am itemized statement and still haven"t heard from them.

I have been going to see Dr. SARAH MOI for a few years now at Britton Vision. Top notch and…read moreproficient service and super thorough examination. I get tests that other optometrists have never done on me before and Dr. Moi explains findings in simple to comprehend language along with any concerns she may have. She offers comprehensive information regarding my needs. I HIGHLY RECOMMEND Dr. Sarah Moi.

Recently moved to Tampa FL from Houston TX and I was over due for my annual Eye exam. I did a…read moresearch through Yelp and found "My Eye Dr". It was easy to make an appointment and perform a online check in with all my information and insurance. When I arrived to my appointment, I was greeted nicely. I didn't have to wait long for the technician to perform all the pre eye test, then I was seen by Dr. Matthew Helsing to preform the eye exam. Dr. Matthew Helsing was friendly, kind and very professional. He took time to listen to all my concerns and questions. The whole appointment was timely and I felt great about the whole experience. I would recommend "The Eye Dr" and Dr. Matthew Helsing to all my friends and family. I would say this was the best eye doctor visit I have every had. Thank you

Since Doctor Matt H, as well as the previous sales manager have left and the entire team has been…read morerenewed, this place has been nothing but terrible - They could not find my account and informations even if I have been there for 6 years now and just treated me very rudely when i insist that they already had all my information (I almost and should have left then), they wanted me to have pay for a service I did not need or want, had me paid for an extra during the eye exam without telling me that I would have to pay extra for it. I cannot log into my account online to get my prescriptions. Front desk staff is so unprofessional. I had to leave after waiting over 45 mn after the eye exam, to understand how much I would have to spend out of pocket on a pair of glasses (and actually never did find out ...). This place used to be great and has just turned terrible.

Sharon is the representation of Excellent customer service! She also has a unique talent where she…read morecan look at your face and give you the perfect options for you and your personality/style / face. No more guessing! The results are exactly what you were looking for and you feel fabulous! Dita, Chrome Hearts or more common brands like Ray Ban...

What great customer service! If you need a prescription, glasses, and a good time, this is the spot…read morefor you.

I have been getting my prescription glasses at Eyeglass World for years. I get the eye exam and…read morethen go look at glasses. The doctor is really honest and tells you everything going on with your eyes. The salespeople give their honest opinions of how the glasses look on you. So, for me, I have more of a round face and certain glasses look right on me. I found out that you can change out your lenses on the glasses you currently wear. Good service and go check out Eyeglass World.

I had a great experience at Eyeglass World. The doctor and her assistant were both incredibly kind…read moreand helpful. I appreciated that the doctor only performed tests she felt were necessary, which saved time and made the appointment feel efficient and thoughtful. After the exam, I took my time browsing for the perfect glasses. No one rushed me or tried to upsell anything, which made the whole process feel relaxed and pressure-free. Even the staff who weren't directly helping me were providing great service to other customers--you can tell this team values customer care across the board.

I can't understand why their phone is always busy. Did they take it off the hook? I need to get…read moreconfirmation on a surgery date and can't even talk to anyone.

Dr Lorenzen was highly recommended and did not disappoint. His office and staff are exceptional…read more Within a week of my initial call I had an evaluation appointment. At that appointment, I was considered a candidate for cataract removal and lens implant. A week later I had the first eye completed. Two weeks later, the second. If you are looking for a superior eye doctor and office, you will not go wrong with this surgery center.