I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

Finding Chris has been a game changer for our beloved family dogs. Our dogs are high energy,…read moreroutine oriented, Velcro in nature-- we know they would not do well in a kennel overnight. However, we also have lots of out of town family and 3 active kids so we needed someone to be there with them when we couldn't. When we travel, It was important to us to find a caretaker for them that loved them as much as we do- and Chris does just that. Before we book any family trip, Chris is our first call. We look forward to his updates while we're gone and the dogs look forward to his snuggles. Highly recommend him for all four legged pet services.

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

We found this rescue via a pup we saw on Petfinder. We called them the following morning and were…read moreultimately able to come see a pup (Minnie) the same day in the afternoon. The lady we spoke to was very nice to us, as well as when we arrived (both her and the other gentleman working there). The front-desk is a bit small and crowded with supplies (I think from the supply donations they receive), but we were allowed to take the pup out in the large gated yard to run around and play and get to know her a bit more. The application process was fairly straight forward. They hand-write out the paperwork so it took a little bit longer, and they only accepted cash (we had to run to our local bank during the application). They do have a 7-day return policy (if the pet doesn't work out you can return them, or exchange for another, but no refunds) from what I understood. They also gave a health voucher for one of the local vets, but we did not use it and went to our regular vet. I saw other reviews claiming the pets weren't as healthy as they said, but at least for us, when we took the pup to our Vet, she was 100% clear and healthy (including all worms and such, which is sometimes overlooked in the exams). All of her shots / spay / flea treatment dates etc. were recorded and provided to us, plus microchip info, so it was thorough. They also gave us the rest of the kibble they were feeding her, which actually lasted us about 2 months. Overall, we thought they were friendly and also showed they cared for the animals that they adopt out. I don't think they have tons of dogs and cats, but they are worth considering if you are looking to adopt!

I stand for any animal shelter. The only problem I have that…read morethere is no walk on. So if you drive by and you would like to see some animals would be impossible. You need to call.

I call this business because of reviews and best on yelp…read more At the same time I call another service. This one got back to me later that day with a text that said: you want dog walker... I explained to call me at earliest convenience sane day if possible. They say : ok... They never called . I call again next day to hope to receive a call back. No text or call. Very unprofessional service . Not polite or concerning. I don't understand why they have good reviews when they treat their future clients this way . I was not pushy on my messages was professional and giving them time in same day. It's been a month now later and still no call back. Really not a good service.

Jackie is such a help in a pinch as an occasional dog walker. She sends me text photos when…read morevisiting which really makes me feel good.

I toured the facility when my dog was a 12 week old puppy. It was summer and very hot, 90's. My vet…read morehad just warned me not ot keep the puppy out for more than 10 min in that type of heat as they cant regulate their body temps yet. When I toured it was HOT and they were very proud of their out door area - with no shade, that the puppies had been in for 30 min. Also, while I was waiting for the tour a gentleman came in to get his dog, told them the dog's name. they went back brought him a dog and he says "that's NOT my dog"

Wanted to board our cat for a week. They had one empty room for cats. 2 story condos seemed nice…read moreand animal TV's in cages but they seem focused on dogs and the place reeked of dog odors (urine, feces) prices were higher and extra service were high priced. I'm Not saying it's bad since we didn't use them but wanted a more cat-focused environment.

Such a great place to board your fur-babies. Mark, Abby and the entire team take the best care of…read morethe dogs as if they were their own. We trust them implicitly with both our dogs. Meadows is the standard now. All the good things.

The Meadows Dog House is a home away from home for my 14 year old Wheaten. She has been there for…read moredaycare and was also recently boarded for several days. I never worry when she is with Mark and his caring staff. Gizmo comes home tired and happy! She gets lots of love and attention whether she is there for a day or several. Being an elderly dog, she has lots of medications that need a competent adult to administer when she is boarded. Truly it's a lot of extra work! No problem for the Meadows Dog House! I cannot recommend this facility enough!

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

We are very happy and satisfied with Pal to Pets! Brad stayed overnight to watch my 3 dogs for 3…read morenights and they all did great! We had a couple meet-n-greet just to ensure our big dog will allow him inside, and everything went well including keeping our house as we left it. We will most definitely use this service again!

We used Brad many times in the past before we moved out of state and very satisfied. He is…read moredependable and really good with dogs. Now that we are back will give him a call so our dog gets daily exercise.