The staff from the Desk to the vet assistant and Dr Hartman are all very caring and professional I have been taking our French bulldog here since they were puppies. read more

I brought my dog to Randhurst Animal Hospital after he suddenly lost the use of both of his back legs, which is an urgent and frightening situation for any pet owner. During the appointment, Dr. Kumar was dismissive in tone, raised his voice when questioning me, and left the room while I was still asking for clarification about my dog's condition and available options. I did not receive clear or supportive communication during a very serious medical visit. After I expressed that I was uncomfortable with the interaction, a nurse told me word for word: "Dr. Kumar is a little biased right now." The nurse further explained that this was due to an interaction with a previous customer yesterday. I want to be very clear: the term "biased" was not my interpretation or assumption it was the exact language used by a staff member. Additionally, details about another client's interaction should not be shared with current customers in a medical setting, especially as an explanation for a doctor's demeanor or judgment. Being told that a veterinarian evaluating a seriously injured animal is "biased," for any reason, is alarming and inappropriate. It directly affected my confidence in continuing care at that facility. Because of the conduct during the visit and the statement made by staff, I chose to leave and seek care elsewhere. I was still charged for the appointment. I subsequently took my dog to another veterinary clinic, where the doctor was calm, professional, and took the time to clearly explain the situation and next steps. That experience showed how unprofessional my experience at Randhurst Animal Hospital truly was. Based on my experience, I would not recommend Randhurst Animal Hospital or Dr. Kumar, particularly for urgent cases where clear communication, professionalism, and emotional neutrality are critical. read more

Randhurst Animal Hospital - Veterinarians Near Me - Mount Prospect, Illinois

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Vaccination time. The staff was happy to see my girl again. Dr Kumar asked me how my dog was doing and then gave her a thorough exam and her shot. He's always been very good with her, as he has been with all my dogs. I'm very happy that Randhurst Animal Hospital was recommended to me. read more

I want to thank all of the staff here at Randhurst. We had to be referred from another hospital due to the complications with an intestinal pilcation surgery. Our fur baby decided one day that yarn all of a sudden looked yummy.. everybody was so sweet starting from the nice lady in the front desk all the way to Dr.Kumar and Dr. Peter. Everything was explained thoroughly and we felt more than satisfied. Thank you all so much, truly. Our fur baby is at home looking 100x better! read more

Randhurst Animal Hospital - Lobby - Veterinarians Near Me - Mount Prospect, Illinois

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Friendly and caring staff. Easy to make an appointment. They keep me updated reg my dogs health and vaccinations due, etc.

Always nice and professional ....the girls are always VERY NICE and professional.....

Just found out our baby is diabetic. I love everyone here. The vet (Dr. Kumar) is awesome and informative; the assistants are caring and great. And Morgan is patient and great at explaining what to do and how to do it. I have been with them since they opened, and I wouldn't go anywhere else. LOVE THEM ALL read more

love Randhurst Animal Hospital. Front desk girls are always so cheerful and helpful and the techs and Dr Kumar is loving, attentive and has a great sense of humor. Our little girl is always well taken care of read more

I have taken Otis to the vet 3 times due to a hematoma on his ear. The vet and techs are amazing. But yesterday I brought him in for his final check and got a different vet. Dr. Joanna. She's amazing! He loves her. Even took treats from her. He never takes treats at the vet. Everyone is awesome there. Great work Randhurst Animal Hospital! read more

Randhurst Animal Hospital - Otis relaxing before appointment - Veterinarians Near Me - Mount Prospect, Illinois

The receptionists are wonderful, the techs are kind, and doctor kumar seems to genuinely want what's best for your pet. Dr speaker (spelling?) is fantastic. read more

Dr. Kumar is the best. I will always trust him with my pets care. He personally calls me to let me know of my pet's test results. He was the only doctor to save my dogs life. I would trust him with any pet. read more

My dog has been a patient for years. Tried to call for 2 days to get my dog in, he needed stiches, no response so I drove there during business hrs but was told without n appoit, he can't be seen. Asked if they could clean the wound, I was told no not without appoit. Horrible way to treat ur customers. Definitely will not b back. Might b ok place for nail trim or vaccines. Do not go for anything else. As for ur response, when calling the office during office hours u r sittin on hold automated call which eventually hangs up, soo how do u leave a message. I asked to hav a wound washed at the minimum, u declined, as a patient. We all know what this vet is about from my feedback on a the sites$. Was recommended to animal clinic of wheeling, drove there next n was immediately cared for. Do not call ur office u work for a full vet, without adding, but only w appointment. False advertising read more

Dr. Hartman is the best he figured out my dog's thyroid issue wish we had seen him earlier!

The front office staff is always polite and prompt. All the doctors are amazing especially Dr.Speiker.. The clinic is always clean and calm.. read more

I moved my cat to Randhurst Animal Hospital last October. Since then, we've always been made to feel part of a family. Everyone is welcoming & professional even for minor services like having his claws trimmed. read more

I have pet insurance from Petsmart/Banfield. When they couldn't fit my girl in for two weeks (what good is pet insurance if you can't use it when you need it?)and she had an eye infection in one eye. Her eye was pink, irritated, and was discharging. Randhurst Animal said "Can you bring her in now? We'll take a look". They were very friendly and brought us into an exam room that was clean and you could smell had been disinfected very well. The vet came in and was very sweet with my girl Peanut. Not only did they check her eye for cuts or abrasions but gave me some eye drops. Not only that but on and off for at least a year she was scooting her butt. They (my OLD vet) said it was "just her anal glands". Turned out she had an inflammation on her "girl parts" and probably was scooting for that reason. I feel so bad, I've been giving her pumpkin for her butt when all along not addressing the real problem. As I said my NEW Veterinarian gave me some cream to soothe that for the poor girl. I feel like a very bad dog daddy for not realizing it first. Thank you to Everyone at Randhurst Animal Hospital!! I won't forget who helped me out when I needed real help. You just earned a new customer!!! read more

Randhurst Animal Hospital - Peanut the Blue Heeler - Veterinarians Near Me - Mount Prospect, Illinois

Always friendly and professional! Been going here for years and feel very welcomed and cared for.

We love the Drs and Vet Techs at Randhurst Animal Hospital. I took the cat in for a check up. He was afraid and unsure. The Dr. and the Vet Tech both made him comfortable and as relaxed as possible. Thanks for giving him a great visit. read more

The people here are consistently kind and gentle. They don't perform procedures before I approve them. Dani, the groomer, is straightforward and kind to the dogs and explained everything she was going to do during my pup's first groom, which I appreciated. read more

Randhurst Animal Hospital - QT after his first grooming. Isn't he a cutie? - Veterinarians Near Me - Mount Prospect, Illinois

I've been going to this animal hospital ever since my baby was born. They've taken care of my Mochi (who is 3 now) exceptionally well. They've done all her vaccines as well as spay and microchip her. Never had an issue at all getting her seen and the reassured me when I was nervous about her spay incision. They give clear instructions for when your baby is ill. I've taken my new baby Bean in and have gotten all of her vaccines. She will be getting spayed soon! Love this place. read more

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Thanks to everyone who took care of my Aya, great job as always. We have been coming to Randhurst animal hospital when the started in Des plaines over 20 years. Good team great care! read more

The staff and techs are amazing. Extremely friendly, kind, and attentive. We've seen Dr. Hartmann 3 times and I'm not a fan. Extremely cold, unfriendly, and does not listen when we share concerns about our puppy. I will still return, but will be asking for a different doctor next time. read more

The vets and staff are so supportive, intelligent, and awesome. I am a fan for life. They nursed my kitty from her fur falling out in clumps, to a new diet and antibiotics. She's absolutely thriving. read more

staff is wonderful . Dr Kimar so sweet. He loves dogs. Becky loves him. she loves going there.?She is always so excite just a follow up exam excellent read more

As always awesome. The vet and his staffs are gentle, caring and sensitive to dogs needs

Recently moved back to the suburbs so I had to take my dog to our long time family vet. Dr Kumar and all of the staff are really great. Also I cannotttt believe the price difference compared to what I was paying in the city LOL. Highly recommend. read more

Randhurst Animal Hospital - Veterinarians Near Me - Mount Prospect, Illinois

We've been going to Randhurst AH for a few years now for our two dogs and cat. they take really great care of all of them, always answer my questions and thoroughly explain any next steps. I appreciate their professionalism and dedication they have to the animals they see. read more

Just want to give a shout out to a wonderful place to take your loved one. Was in need for a caring & professional veterinary office to take my daughter's Chihuahua. My husband and I were taking care of her best friend while she was in town working at Lutheran General Hospital. During the last few days her "Chuy" developed an eye issue - couldn't open his right eye & seemed in pain. Went to trusty YELP & tried a few highly rated veterinarians. Dr KUMAR & his wonderful MORGAN at RANDHURST ANIMAL HOSPITAL answered our prayers. When we called RANDHURST ANIMAL HOSPITAL & MELISSA answered we knew this would be the right place to receive loving & professional care. Everyone at this extraordinary facility showed kindness, professionalism & most importantly- empathy. Chuy received excellent & attentive care. He was examined, diagnosed & treatment within 30 minutes of my arrival & Morgan held him during the ENTIRE time. Props to you MORGAN! You & DR. KUMAR make perfect team! Thank you for all you do to keep our loved ones healthy. RANDHURST ANIMAL HOSPITAL, DR KUMAR & MORGAN highly recommended. read more

I was looking for a new vet and a friend recommended Randhurst Animal Hospital. I took my dog here to get spayed. The staff here are so kind and attentive! read more

I am a new dog owner and was very pleased with the Doctor and staff. Just what I expected and would want for my new dog! She and I both left happy. read more

From the availability to book same day to the smiling staff at the front to the caring team who handled my snowball . The doc was prompt thorough and diagnosed my cat and we were on our way home . read more

Our experience with this vet was not good. We brought our kittens there and I had to give them their records from the shelter three times before they actually put them in their file. Took my one kitten there and they didnt even write down what his weight was which was important when i took him in very sick. He ended up with FIP and was losing weight, so knowing his previous weight would have been important to know. Saw Dr. Hartman and he has no compassion or bedside manner at all. Not what you would expect from a vet in my opinion. I felt like they did not care about our sick kitten and he did end up passing away. In my opinion, not a place I would continue taking my animals to. ​ read more

They deserve a 0. This hospital gave me no recommendations on what to do for my dying chihuahua instead he gave up on her and suggested we put to sleep. My partner was coming here for over 10years with other animals never did he feel so disgusted and the lack of empathy on our 9year old furbaby who clearly had heart disease. Vet just pawn her off to a specialist. Don't waste your time and money. If your dog is really sick never come here go straight to a speciality clinic or energency room. Many dogs live with heart disease vet could of help and did more anything even suggest die. Instead he gave up on my dog He just was too busy that day. read more

We have been going there for years and have always received kind and compassionate care for our dogs. Their focus is medical, but they also do boarding which we've used and is often easier than training a new caregiver to treat our one senior & medically complex dog. read more

I'm a new client. Staff is friendly and welcoming. I got in for a wellness exam quickly. I did not get a friendly or warm vibe from the vet. Next time I'll make sure I see another provider. read more

staff friendly and physician's knowledgeable and listen. My dog had surgery and the whole experience was smooth and seamless Love the groomer Danielle read more

Always experience kind, helpful, knowledgable staff who take time to listen and provide great care - for my pets and me! Easy to access, great hours for a working person. read more

If you love your pets DO NOT BRING THEM HERE!! Thee most unprofessional people ever They can careless about your animal Melissa needs a new job along with the Dr. kumar Horrible!! Horrible!! If you can't call your vet in an emergency and take your dog there during hours of operation need I say anything else Hateful people the doctor was yelling because we called another vet and he told what it can be and the doctor at Randhurst started yelling because he's scared During COVID they don't let you inside with your pet So don't trust these people I don't care what the problem is but when a doctor come on the phone and just starts yelling like he did that's pretty alarming read more

I've been bringing my dog to this vet since he was a puppy. The staff is very friendly and always so helpful. All the vets are amazing here and are always respond in a prompt manner. read more

Easy to do business with. Scheduling options were available & accommodating. Location is easily accessible, plentiful parking, clean and welcoming facility. Front desk was courteous and helpful. My pup looks forward to and loves visiting RAH. read more