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    Animal Control Program

    3.5 (11 reviews)
    Closed 8:00 am - 5:00 pm

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    Furrever Friends

    Furrever Friends

    (144 reviews)

    I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

    Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

    Plaza Del Amo Animal Hospital & Pet Keeper - Check out our new logo!

    Plaza Del Amo Animal Hospital & Pet Keeper

    (288 reviews)

    We've been bringing our pups here for years, and finding Plaza Del Amo completely changed how we…read morefeel about vet visits. We used to dread going to the vet, but this office is filled with the sweetest staff, and the veterinarians are consistently supportive, compassionate, and wonderful with our pets. Today's visit was especially difficult, as my dog had been suffering for a few days, and it was heartbreaking to watch. Izzy went above and beyond to make sure I felt supported and reassured me that Mason would be okay. Her kindness, patience, and genuine care made all the difference during an otherwise very stressful visit. I'm so grateful for her and the entire team.

    We will not be returning with any future pets…read more On June 23, I brought my 13 year old Chihuahua mix in for her wellness exam because she had developed a cough. Dr. Brian Chen told us he heard a heart murmur and recommended X-rays to determine the cause, saying it could be a number of different things. The way it was presented didn't make it seem urgent, and the severity of the murmur was never mentioned. We had a vacation coming up and genuinely believed it was okay to schedule the X-rays when we got home. While we were thousands of miles away, my parents were watching her. On the morning of July 16, she suddenly began breathing rapidly and was rushed to an emergency hospital, where she passed away that afternoon. One of the hardest parts is knowing we couldn't be there with her in her final moments because we were so far away. Afterward, I found out that Dr. Chen had documented a grade 4 heart murmur in her chart during our June 23 visit but never told us the grade or explained what it meant. Looking back, it's devastating to learn that a grade 4 murmur along with a cough should have been treated right away. If we had understood how serious her condition was, we would have had the X-rays done immediately instead of waiting until after our trip. We are heartbroken and deeply disappointed that the seriousness of her condition was not communicated to us. We trusted a trained professional and were let down.

    Animal Control Program - petservices - Updated August 2026

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