I have a very anxious dog. When it storms, he can't be left alone. I-20 is always there for us when…read moreI need them. Hank loves them and they take great care of him when he is there.

We brought our 13-year-old dog to the emergency clinic and, after speaking with the doctor, made…read morethe heartbreaking decision to let him go peacefully. The doctor was honest about his condition and explained that additional testing would likely only confirm what we already suspected. After waiting a long time, we informed the nurse of our decision. Her response was, "If you want to jump the gun, we can definitely do that for you." I was shocked and hurt by such an insensitive comment during one of the hardest moments a pet owner can face. To make matters worse, I was quoted one price but charged a different amount. Losing our beloved dog was painful enough without having to experience a lack of compassion and billing issues. No I didn't say anything I just couldn't take anymore. Unfortunately, I would not return or recommend this clinic due to this nurse.

In my opinion, Farrell Animal hospital in Arlington is number one. I have visited quite a few…read moredifferent veterinarians in Arlington and I wouldn't take my pets anywhere else. They really care about the animals and it shows. Excellent veterinarian doctors and vet techs. Highly recommend!

Losing a beloved pet is one of the hardest things a person can go through, and I want to begin by…read morethanking the veterinary team and Dr. Hood, who supported me during the incredibly painful decision to say goodbye to my sweet girl. In that awful moment, they were compassionate, gentle, and present. I will always be grateful for that. But sadly, the care and kindness stopped there. When I returned to pick up her remains, the experience couldn't have felt more different. The front desk person was on the phone, which I understand--clinics are busy places. But while I stood there, barely holding myself together, I could hear and see three staff members in the back laughing loudly and carrying on, who had clearly seen me. I waited in silence for ten long minutes before one of them finally shouted from the back room, asking, "Do you need something?" I was in pieces. I wasn't about to yell across rooms for my pet's ashes. Eventually, one woman came out. She looked annoyed, rolled her eyes, handed me a small bag, and turned around and walked away. No words. No eye contact. No compassion. Just... ouch. That moment hurt. It still hurts. After everything, that final goodbye felt cold, rushed, and disrespectful. I understand people have off days, but this wasn't a moment for carelessness. I hope this feedback is taken to heart, because grieving pet parents deserve tenderness and dignity from beginning to end.

They are absolutely the most amazing people!!! Can't even begin to express my appreciation…read more.. AMAZING HOSPITALITY with all your loved ones!!! They treat your pets like your children with the love and care in mind for them and you!!! Especially when it's time for them to rest!! Love them!!!

Awesome staff very caring and pleasant, the doctor was very informative and on point with his…read morediagnosis... I will continue to take my pet here.

After two disappointing experiences at other local clinics (including one of the more 'popular'…read moreones in town), I am so grateful a friend recommended this practice. The staff on the phone was patient and kind. When we arrived, the front desk team was welcoming, and the Vet Tech was incredibly thorough, taking the time to listen and take detailed notes. Dr. Tran is fantastic. He is personable, professional and, most importantly, he actually took my concerns seriously. He worked with me to create a care plan that respected my preferences and was in the best interest of our pup. It's rare to find a team where everyone is on the same page. We've found our new vet!

Being dropped as a client because your accused of using foul language after over 5 yrs but only…read moretext provided showing no such language and being sent what a clinics front desk wants to say vs reality and gifts of gratitude over the years after each procedure of surgery or kennel stay only to be treated and told I'm one of 2200+ clients see the pictures and make your own decision when choosing this clinic

Before we adopted our fur baby, I did not even realize doggy daycare was even a thing lol. Our pup…read moredoesn't have separation anxiety (he's still not fully house trained and would get into stuff he's not supposed to when we're not looking), but we feel bad keeping him in the crate for more than 2-3 hours. So he's been a frequent customer of The Royal Pet Resort and Spa. We haven't tried any other doggy daycare, but we love this place! First and foremost, because our fur baby loves it! He can't wait to get out of the car every time we pull into the drive thru to drop him off. He would either pass out in the backseat every time we pick him up, or gets so pooped out and nap the whole evening all the way until bedtime lol. Secondly, they have 3 spacious outdoor sections for small, large, and i guess medium dogs. The areas are very well maintained with beautiful turf. There's always at least 1 and up to 3 staff in every section at all time to keep an eye on all the doggies and immediately clean up after them. When it rains or after about 4pm, all the dogs would get moved indoor (the small and large dogs are still segregated). They have cameras throughout the facility. With the exceptions of a few blind spots, you can watch your fur baby all day if you choose to. Not saying that's what I'd do sometimes lol. It's also a huge plus that they're part of Richter's Animal Hospital right next door. You can drop your pup off at the daycare and they would take care of any types of service your pup needs while he/she is there. The one kind-of-a-downside is in order for your pup to stay here, he/she would need to be up to date with all the shots and requirements. You can do a one stop shop and get everything done at Richter's Animal Hospital when you drop them off, or go to your prefered vet. They're pretty strict about this. However, it helps put me at ease knowing my baby would be surrounded by healthy pups. You can drop your dog off for a full day evaluation (their first time here) at a discounted price of $18. It's $28/day after that unless you purchase any of the passes for up to $23ish/day discount. The great thing is you don't need to use them all consecutively. The credits can be deducted every time the pup is here.

We love The Royal Pet Resort and Richter Animal Hospital! We have a Great Dane and Lab Mix and this…read moreis the only places that we will take our fur babies. The Dane loves daycare and the staff is amazing with her. All of the staff treats each dog like if it was their own! I highly recommend both The Royal Pet Resort and Richter Animal Hospital.

We absolutely love our groomer, Brandy! We have a rescue who had a really hard start in his life…read moreand doesn't let anybody get too acquainted with his paws or ears. Somehow, he comes back from Brandy's station looking like a show pup! Having a long-haired dog has been an adjustment. I'm so thankful she's been able to do what I could not. Can't recommend having Brandy groom your dogs enough. She's the BEST!

Yesterday i brought my cat in to Gully Animal Hospital because she had been licking her toe and…read morelimping a bit. I called Monday and they were able to get me in at 4:30 on Tuesday. I've seen both of the vets here (i learned they are brothers) and both have been knowledgeable and helpful. Always answered all my questions and made me feel like my cat is in good hands. She had a toe ulcer and needed an antibiotic shot, wound cleaning, and a cone - i included a photo of the invoice for transparency. Some other reviews mentioned pricing as an issue, and although it wasnt a cheap visit ~ i dont think the prices are astronomical. Medical care and having pets in general is expensive, but it's definitely not the veterinarians fault. They also recommended we get "MiconaHex+Triz" wipes from amazon for some cat acne she had on her chin and recommended we switch to a ceramic or glass bowl to prevent bacterial growth. Ive been coming here since 2021 and its always been a positive experience. The wait was a little long once we got in the waiting room, but i understand that there is a lot going on and lots of other pet patients to see and help so it makes sense! All the staff i have interacted with seem friendly and apologetic of any wait times as well! I feel that my cat is always well taken care of and i do feel like she is in good hands here!

Every time my dog's glands get packed she knows just what to do to ease the pain and discomfort…read more She is a SUPER AWESOME veterinary. I always look forward to seeing her because she always let me know it will be okay. She is wonderful inside and out. Period!

This vet is the best. Ive been taking my dogs and cats to her for years. She is great with the…read moreanimals and they love her too... when i had to put down my 29 yr old cat, she was so kind and helped me get his ashes back. My dog loves her and waggs his back end when he goes there for his shots. She is that good. Feel free to have her treat your best friends. They are in good hands. Leslie Cranston Forest hill

I don't know much about the doctor I don't know much about South Arlington's animal clinic but what…read moreI do know is that their employees are outstanding I'm speaking about Faith I was upset with PetSmart because my dogs rabies shot expired 24 hours ago.. and this good Friday was my only day off . Faith work me into the schedule My dogs had their shots taken she could have been like the other vets close early or schedule me next but no she took care of my needs Kudos faith

I took my little Yorkie there because he couldn't breathe very good…read more The Dr ask me how much money I had. I told them $240 they did an x-ray and took the money and pushed me out the door. They told me he would be okay to go to my Vet the next morning because my Vet was closed this day. As soon as I got home he passed out and died. I made an emergency call they would not let me talk to the Dr. Moore or nurse. I talked to them several times days later and they were unamused about my loss. They acted like well you only had $240. I would have sold the house to save my friend. I'll never get over the loss or this experience. I feel like they could have saved him but instead took the money & pushed us out the door. I feel like they facilitated his death.