Pets on the Shore has the best Doctors and Staff of any animal hospital I have ever seen. They go…read moreabove and beyond to help you and your pets get the love and care they deserve. We have been out of town with our pets and I have called them for emergency meds or advice while away and they always are there to help. I can't recommend them enough. They are the BEST!

This Animal Hospital deserves HIGHEST POSSIBLE RATING! From Vet Techs to Doctors, they are loving…read moreto animals and caring for their concerned owners! My fur baby liked the vets here - and everyone! They treated her like she was their own fur baby! When it became necessary to "let my Layla go", they could not have been more caring! Since my baby was not able to walk - or even stand on her own, they met me at car with a stretcher and carried her as if they were carrying a human baby! They were loving, caring and provided me (and family members with me!) with sympathy - and even had tears in their own eyes. I cannot recommend this Vet Hospital high enough! IF I decided to adopt another fur baby, Pets on the Shore will be my Go To Vet for sure!

We have been taking Vinny to this vet since I came to Salisbury. Ever since (just about two years…read moreago), we have had good experiences at Winter Place! Never a bad one. Vinny has been brought in for issues all across the scale: a flea problem, ACL issues, anal gland problems, and regular vaccine schedules. Every time, the staff are all on the same page to try to get Vinny to his healthy state. The front desk staff always knock it out of the park-they answer phone calls very quickly, as well as emails. Attentive to emails and send info over to Vinny's home vet on the same day typically. Vet techs are so sweet! They always dote over Vinny and truly care about him. Vets are so thorough. They answer all of my questions (I usually have a lot..). I'm very glad we decided to give Winter Place a call back in fall 2021. They're great!

I had a Vet for a long time and he retired. I got a new pup and brought him to Winter Place. So…read moreglad I did. Front to back, friendly, warm, professional staff. Clubber wasn't anxious and was good with exam. I was clenched for the bill, and was pleasantly surprised how reasonable the price was. I'm very happy I found someone to take care of my joy!

Great staff and DVM is very caring and answers all your concerns. Don't feel rushed in appointments…read moreand fees are reasonable.

Our cat became ill after having a tooth pulled about 5 days earlier. We reside in Northern…read moreVirginia, over 3 hours from our regular vet, and it was July 4 holiday. It's always scary to see a vet that you don't know. I'll be forever grateful we got an appointment for July 3 to see Dr Hudson. She is "the cat whisperer". Dr. Hudson immediately diagnosed my cat with the beginning of an infection at the tooth extraction area and prescribed medication as well as recommended a blood draw to run labs. She was extremely thorough in her diagnosis and handled my cat with care. Before we departed she reviewed all the prescriptions to help hesk my cat and the front desk also reviewed each dosage and protocol to answer any questions. Dr. Hudson phoned us on July 5 to see how my cat was feeling and also review the continued protocol to bring my cat back to health.

I can't say enough wonderful things about Dr. Carol Lewis, Dr. Ashley McTeer, and their entire…read morestaff. From the moment you walk in, you're treated like family--not just another appointment. They are compassionate, patient, and truly take the time to explain everything so you feel comfortable and informed. You can tell they genuinely love what they do and care deeply about every animal that comes through their doors. My pets mean the world to me, and trusting someone with their care is a big deal. I feel completely confident knowing they're in such capable, kind hands here. The staff is always friendly, helpful, and goes above and beyond to make both pets and their humans feel at ease. If you're looking for a veterinary team that is not only knowledgeable but also truly caring, this is the place. Highly recommend! The Mastracci Family

Ok, I admit when I am wrong or excessive...so 2 stars was a little much. I was not happy at the…read moretreatment by the front desk staff. Truthfully, the care provided to my animals was really quite good. The front desk is the 'face' of the practice and that was whom I was directing my animus toward. Stars and recorded corrected.

Dr. Brooks is great and takes great care of my sweet pittie…read more Her staff is also kind and compassionate.

Worst experience I've ever had for my pets. My cat had cancer but they were more concerned about…read morehis vaccine history than saving his life. They fired the vet, but my cat paid the price in the end. Chris is the most uncaring individual and should not be trusted with any pets well-being. If you don't take your pet there for shots and everything else every year they make you pay the price too. It is my choice who I use for vaccines, not up to them to dictate who gives it or how often. I had proof that my cats had vaccines, but they still didn't believe me! Finally this past weekend, Chris told me I was now a new patient because I hadn't been there in a while. And they weren't accepting new patients. That is the last time my pets suffered the consequences of supporting this poorly managed facility.

Dr. Wolinski is awesome! She knew I was worried about my little fur person and took excellent care…read moreof her. Absolutely making her the ONLY bet we'll go to from now on. Also the whole office is calm & inviting. For the first time, my shih tzu wasn't nervous about being at the doctor's office, which is not the norm. In the past, she has been terrified about going to the vet but Dr. Wolinski made her comfortable and calm immediately.

Unfortunately, Dr. Jaclyn closed her vet to relocate. She was awesome with my baby and for that I'm…read moreforever grateful. She was personable and her staff was very kind. Recommended by a friend, we always knew she had the animals' health and well being as the first priority.

The front desk, techs and vets are kind, accommodating and knowledgeable. I've been using them over…read more10 years for all my dogs and highly recommend.

This place should be ashamed of how they handle their clients, especially in such sensitive…read moresituations. My parents had an appointment to euthanize our 17-year-old cat, who had been declining rapidly. This was already an incredibly difficult and emotional decision for our family. They canceled the appointment without any notice--no phone call, no message, nothing. The only reason we found out was because my mom called to ask what to expect and what she needed to bring. That's when she was told they were closed due to "unforeseen circumstances." To make matters worse, the woman on the phone was extremely rude and offered no guidance or support on what we could do next. There was zero compassion shown during a moment when we truly needed it. This is also not the first time they've canceled an appointment without notice, which makes this even more unacceptable. In times of grief, you expect at the very least basic communication and some level of empathy. I would absolutely NOT recommend this Banfield.

Lotus Vet saved the day!…read more We moved to OCMD and needed a new vet. We only found one who accepted new patients and they took advantage of us. Lotus was friendly, responsive, fit us in so my dog could get his rabies shot. I had to reschedule, then arrived 5 minutes late when I missed my turn, yet they never stopped smiling. My dog had been traumatized from the prior vet and after a growl or two, was put at ease, and it was an easy smooth process. Thank you Lotus Vet!!

Lotus Veterinary Hospital is one of the best vets I have been too. Dr Me is a great guy and I…read morealways trusted him to take the best care of my dog and cat.

We move often and this Vet took us in w/o a 'deposit' for an appointment for my two boys. Anywhere…read morearound Milton, DE was asking for 80-150 deposit just for a check up. Crazy these days. Best service we've seen as well as pure focus when it comes from the vets and the techs ! Our boys got vaccinated and well taken care of. We had a total of 2 appointments there and we left happy every time. The black cat that hangs out with the front staff makes it feel like home. Clean bathrooms as well for a very busy place.

Very nice people. I have had a positive experience every time I've been there…read more My pup " Rocket " has been treated like a star when I take him in.

I'm not sure what all the negative reviews are about. The management and ALL staff of Pets ER in…read moreSalisbury are not only extremely caring and kind but give you all the information and options up front. while they don't sugar coat the truth, they do inform you of what is happening and speak in clear language that is easily understood. we have used Pets ER on multiple occasions without ANY complaints or issues, and they have saved our precious family member each time. While not cheap, every dollar spent is well worth it. thank you Pets ER !! Brian, Christy & Ginger

I would not recommend Pet ER unless really necessary. In reading the reviews now that I have been…read morethere, I can certainly agree on a number of them....The staff should not be in a profession where she deals with people. No people skills at all. I also had a situation with the Doctor that she diagnosed, then later came back in and said "I talked with another doctor (there was no other doctor)and this situation is much more serious and she didn't know that. Well....she should have....She is supposed to be the doctor....scary.....They just rattled off tests they recommended and of course wanted me to get all of them....$$$$....I chose what I thought was necessary ....kept her overnight....then had to be back at 6:30AM to take her to another facility....then back again at 6.....they gave me the meds to take home....with little explanations......I still don't know the fate of my cat, so in some respects they may have saved her life....but they do not explain anything to you and treat you like you are nothing but a pain.....