Great staff and DVM is very caring and answers all your concerns. Don't feel rushed in appointments…read moreand fees are reasonable.

Our cat became ill after having a tooth pulled about 5 days earlier. We reside in Northern…read moreVirginia, over 3 hours from our regular vet, and it was July 4 holiday. It's always scary to see a vet that you don't know. I'll be forever grateful we got an appointment for July 3 to see Dr Hudson. She is "the cat whisperer". Dr. Hudson immediately diagnosed my cat with the beginning of an infection at the tooth extraction area and prescribed medication as well as recommended a blood draw to run labs. She was extremely thorough in her diagnosis and handled my cat with care. Before we departed she reviewed all the prescriptions to help hesk my cat and the front desk also reviewed each dosage and protocol to answer any questions. Dr. Hudson phoned us on July 5 to see how my cat was feeling and also review the continued protocol to bring my cat back to health.

STAY AWAY! THEY ALMOST KILLED MY CAT!!!…read more We brought my sick cat in on a Saturday because we suspected he had a UTI. We were told he did not have a UTI, was diagnosed with FIC, and that there was little that could be done other than reducing stress. On Monday, my regular veterinarian learned about the visit and strongly urged us to bring him in for a follow-up. After examining him, they diagnosed a severe UTI and told us he was in very bad shape. His testing showed blood, pus, and infection in his urine. Had my veterinarian not insisted on seeing him, we likely would have followed the ER vet's advice that his symptoms would simply "come and go" and not seek further treatment. It's frightening to think about what could have happened if we had waited. When I contacted the ER clinic regarding the misdiagnosis, I was told that the test results were "open to interpretation." That response is deeply concerning given the seriousness of my cat's condition. Our visit left us with a misdiagnosis, $500+ bill, and cat that almost died. Please learn from our experience and don't let our story be yours...It may save your pet's life!

Went in last night with my golden retriever and we had an excellent experience! The receptionist…read morewas helpful on the phone and made the check in process a breeze. We were roomed quickly and waiting a reasonable length of time to see the doctor. He was excellent as was our tech. They made a stressful situation way more bearable. I would definitely come back if another emergency arises (hopefully not). Prices to be expected with it being an ER vet. Clean too! Thank you guys!

Service:5 Stars Pricing: 2 Stars…read more This past weekend, I had a very positive experience at VEG that was overshadowed by what appears to have been sheer greed. We brought our goldendoodle to VEG because he cut his paw; the laceration split one of the digits on his paw, with superficial flesh exposure. It wasn't the worst wound in the world, but bleeding persisted and it was deep enough that we needed to determine whether stitches may be needed. Dr. Forte and the technicians (I'm so sorry I did not get their names) were just amazing. And Sarah, who did our intake, was uncommonly kind and attentive. I had absolutely zero complaints with the staff. My sole complaint was with the pricing of a pain medication. I understand that emergency treatment is not inexpensive; it's just the nature of the beast. Still, when the Dr. said the total came to $400 for the exam, cleansing/bandaging of the wound and medication, I was a bit surprised so asked for a rough breakdown. The culprit, in my view, was a common, canine, pain medication, with which I was familiar. The cost was $93 for 14 pills. I asked the doctor if we could purchase it elsewhere and she said we could. When I filled the prescription at a grocery store pharmacy, I was shocked and then angered by what I learned. The prescription, for which VEG was charging $93, was $9.99 at my local Giant pharmacy. I could not believe (and still do not) a reasonable justification would exist for such an excessive medication markup. Surely, I thought, this chain hospital has access to preferred/wholesale pricing. Parasitic was the word that came to mind. I saw a business exploiting people already experiencing stress and vulnerability as the result of a beloved pet's sickness or injury. Although I was very pleased with the service we received, I am just very disappointed and troubled by this issue, to say the least. Certainly, this is not unheard of in the society in which we live. But VEG ownership/management, I feel you do a great disservice to the excellent employees who, clearly, work so hard to represent you in the best and highest light. With respect, do better...

Everything you see on their website as to what they claim to want to do, THEY DID! ME and MY BABY…read morewere top priority and were treated with kindness and understanding! From the second I walked in all attention was on MY BABY'S Care!! I ended up having to say good bye to my baby (turned out he had a very serious issue) and even that horrible experience was made a little better because of staff. The care and treatment that was shown reminded me of the old days when vets cared about the animals (sick patients) and people (usually distraught and scared) they saw, and not how it seems now a days when you and your animal are treated with no more concern/ care/ value/ compassion than you are treated at the grocery store in a check out line. VEG claims to be dedicated to making the animals care and the people's care the FOCUS, and my experience was just that!

The front desk, techs and vets are kind, accommodating and knowledgeable. I've been using them over…read more10 years for all my dogs and highly recommend.

This place should be ashamed of how they handle their clients, especially in such sensitive…read moresituations. My parents had an appointment to euthanize our 17-year-old cat, who had been declining rapidly. This was already an incredibly difficult and emotional decision for our family. They canceled the appointment without any notice--no phone call, no message, nothing. The only reason we found out was because my mom called to ask what to expect and what she needed to bring. That's when she was told they were closed due to "unforeseen circumstances." To make matters worse, the woman on the phone was extremely rude and offered no guidance or support on what we could do next. There was zero compassion shown during a moment when we truly needed it. This is also not the first time they've canceled an appointment without notice, which makes this even more unacceptable. In times of grief, you expect at the very least basic communication and some level of empathy. I would absolutely NOT recommend this Banfield.

Initially good. Described to the vet that out 16 year old beagle was having what I would call…read moreseizures. He would be up in the middle of the night, bump into things as if he lost his sight . Eventually things would seem to go back to normal. The vet said she had no idea what the issues were . He was prescribed some medications. I won't into the final outcome.

The front of the house staff is lovely, but after two extremely unpleasant visits with separate, we…read morewill not be returning. We thought the first incident may have been a fluke, but the other vet was just as condescending and cold. We have later learned from family and friends of similar disappointing experiences. As a former military family that has moved a lot and had 3+ pets at any point, we have seen many vets over the years, and this is the worst clinic yet.

Quick appointment scheduling on their app. Very friendly and easy going. Very professional.read more

Absolutely so pleased with Atlantic Veterinary. Dr Sawyer is amazing, knowledgeable and genuinely…read morecares about the wellbeing of her patients. Highly impressed with the vet techs as well. At the appointment, Lizzie came in without any notes and repeated my dog Huxley's medical history, prior issues and what occurred on his last visit. I have been a pet owner for over 35 years and have never experienced a vet that familiarized themselves with medical history prior to seeing my pet. Lizzie and Dr Sawyer both took their time to make sure Huxley was comfortable with them prior to doing the exam and vaccinations. I am so relieved that we now have a knowledgeable and caring vet that we can trust.

First, the smell is rancid when you walk in. Second, it is hotttttt! They have multiple bunnies in…read moreone cage (there was SIX in one of them). Bunnies need cooler temperatures! Also, clean your turtles water!!

No one greats you when you walk in, or acknowledges you at all. There's usually kids running…read morearound. The reptiles aren't being taken care of properly. Not a lot of supplies either, it's cheaper to go to PetSmart or buy online. Not my favorite place

Dr Paige Roberts and Holly are AMAZING!Very caring and take their time to explain everything that…read moreis going on with my baby

Very nice girls but 240.00 to anal sacs,expressed is a bit high compared to 25.00 at the vets…read more I understand you're paying for them to come to you but I think eventually they will price themselves out of business

It's been about a month since our experience with Anne Arundel Veterinary Emergency Hospital, and…read moreI've been wanting to share this. Our anxious 9-year-old dog, Bubba, had been sick for about a day and a half--vomiting, not eating, and not drinking water. At one point, he seemed to be improving, but around 5 a.m. on Easter morning, he was panting and pacing. We knew we had to take him to the ER. We were especially anxious because of our past traumatic vet visits, but we called ahead and were told they were still working through overnight patients and to bring him in so they could monitor him. Despite how weak he was--we had been carrying him up and down three flights of stairs--he insisted on walking into the ER himself. They took him to triage right away, and after a few hours (less than we expected), we were brought back to a room. Dr. Fleury came in, asked thoughtful questions, and recommended additional testing. We shared our past experiences and anxiety, and she was incredibly empathetic and reassuring. She made it clear that she wanted this experience to be different from the negative ones we had before--and she truly followed through on that. She suggested we go home while tests were being run. A couple of hours later, she called with an update: while most results looked normal, they found fluid in his abdomen and a mass near his trachea. She explained that an ultrasound could provide more clarity, but it wouldn't be available until the next day. We could either bring him home or admit him overnight. Although we had never left him before, we chose to admit him so he could be monitored and asked if we could see him again first. She immediately said yes. When we returned, the hospital was much busier, but we were brought fairly quickly to a quiet, private room that seemed away from the noise of other dogs. Dr. Fleury reviewed the X-rays with us, and it was clear things were serious. When she brought Bubba in, we could see he had declined--his belly was distended, his eyes were glazed, and he seemed uncomfortable and restless. Dr. Fleury stayed with us, explaining that even after consulting with colleagues, they couldn't determine the exact cause without more testing. She also understood our concern about leaving him overnight, especially if his condition worsened. We were both overwhelmed, and she handled the situation with incredible compassion. After spending time with Bubba, we came to the heartbreaking realization that he was suffering, and the dog we knew wasn't really there anymore. It was the hardest decision we've ever had to make, but we knew it was time. We spoke with Dr. Fleury again and asked her to be honest about his chances. She explained that while more testing was possible, there were no guarantees, and he could continue to decline. Through tears, we told her we didn't want him to suffer any longer. She gently agreed it was likely the best decision and supported us fully. From there, everything was handled with such care. The staff gave us time, space, blankets, and quiet guidance through the process. When the time came, Dr. Fleury and a vet tech sat with us on the floor. My wife held Bubba, and we were both there with him in his final moments. It was peaceful, and we were able to say goodbye with dignity and love. Afterward, we were given as much time as we needed and were able to leave quietly through a side door. Later, we received a handwritten condolence card from Dr. Fleury, which meant so much to us. Losing Bubba was devastating, but the compassion, patience, and humanity shown by Dr. Fleury and the entire team made an unbearable experience feel as gentle as it possibly could have been. She set out to ensure this would not be another traumatic vet experience for us--and despite the heartbreaking outcome, she did exactly that. Our experience was nothing short of exceptional. We are deeply grateful we ended up here. While we hope we don't need emergency care again anytime soon, we know exactly where we would go and who we would trust.

It was 8:40p when Tina took our call and triaged us with one of their doctors immediately. We only…read morehad to wait a few moments when she came back to advise we should seek medical attention for our 8mo old miniature dachshund for ingesting a cob of corn. She did tell us it was a busy night (when we got there--it was overwhelming to see the various cases they were dealing with), and said even if we don't decide to wait at their facility we should take her to be seen. We decided to visit this emergency clinic anyway, and I'm very glad they handled her with so much caution and care. The vet assistant who triaged us came back multiple times with updates after our puppy was taken back (~1hr) and thanked us for our patience. It's important to note that while we were waiting with (and for) our puppy, multiple dogs came in on stretchers. Dr. McCullen was incredibly thorough and reassuring, while also being practical and rational.. we appreciated the extra step in providing an estimate for our services to that point. Albeit our case was not as severe or life-threatening as the others we saw, we still feel like we made the right decision coming in that night and I'm thankful our puppy was in the care of the right members of staff. I know they did their best with what they were dealt with and I'm very appreciative for their kindness and compassion. Our puppy is doing just great now.

Professional, experienced and loving pet groomers and Doggie Day Care facility. Happy to serve n…read moreDalmarva and the surrounding areas. Always treating your fur babies like family

After new management has taken over operations this facility is very professional & clean. Staff is…read morefriendly and considerate of needs. Our dogs, stress free & look great when picking up. Pricing is competitive. Easy in & out.