Great staff and DVM is very caring and answers all your concerns. Don't feel rushed in appointments…read moreand fees are reasonable.

Our cat became ill after having a tooth pulled about 5 days earlier. We reside in Northern…read moreVirginia, over 3 hours from our regular vet, and it was July 4 holiday. It's always scary to see a vet that you don't know. I'll be forever grateful we got an appointment for July 3 to see Dr Hudson. She is "the cat whisperer". Dr. Hudson immediately diagnosed my cat with the beginning of an infection at the tooth extraction area and prescribed medication as well as recommended a blood draw to run labs. She was extremely thorough in her diagnosis and handled my cat with care. Before we departed she reviewed all the prescriptions to help hesk my cat and the front desk also reviewed each dosage and protocol to answer any questions. Dr. Hudson phoned us on July 5 to see how my cat was feeling and also review the continued protocol to bring my cat back to health.

Went in last night with my golden retriever and we had an excellent experience! The receptionist…read morewas helpful on the phone and made the check in process a breeze. We were roomed quickly and waiting a reasonable length of time to see the doctor. He was excellent as was our tech. They made a stressful situation way more bearable. I would definitely come back if another emergency arises (hopefully not). Prices to be expected with it being an ER vet. Clean too! Thank you guys!

Dr. Doug Riley and the staff at Delmarva Animal Emergency Center, have restored my faith in…read moreveterinarians! My cat was sick and they took care of her. Dr Riley diagnosed her and I was able to get the medications she needed right then and there. And the cost of the visit and medications did not break me! I'm so thankful for them!

Tough review to write, but VEG is as good as you will find for euthanasia of a dying pet. In the…read moremoment I caught absolutely no one's name (sorry!) but we interacted with at least 5 people and all were so kind. From being in the parking lot to open the door and help us get her inside to taking care of the paperwork before the euthanasia so you can just leave on your own terms, the system they have is great for an awful day. The pushbutton to let them know you are ready so they don't have to check (and you don't have to ask) should be the standard everywhere. Chocolates for the dog (because at this point everyone gets chocolate!) but also for the people. Should be a different review but we have used them for other emergency care for all of our three now two dogs, and each time was great. I love that you are always with your pup, rather than having them taken to a back room for tests, especially for the fearful pups who can't stand to be separated from their humans. I understand some of the negative reviews about pricing but veterinary care is expensive these days and emergency care even more so. I've found VEG to be lower than the surrounding competitors I won't name here but you can figure out from the geography. Kindness abounds at this place when you and your furry friend are having a terrible day.

Whoever answers the phone is rude and off putting. I'm the biggest VEG fan. But this location is a…read more180-degree experience from the normal VEG experience. Go elsewhere.

The front desk, techs and vets are kind, accommodating and knowledgeable. I've been using them over…read more10 years for all my dogs and highly recommend.

very sterile and echoey when dogs lose their minds in the lobby, not great for cats…read more scheduled an in-person visit about a month before hand, the vet who does in-person visit wasn't in on they day of the appointment and they had to take my cat back personally. i wasnt allowed to ask the vet questions directly. they dont provide results on paper of heartworm or any other tests and looked at me as if it's not anything anyone has ever wanted records of. the man told me 'if you sign up on the website, they MIGHT be on there.' he didnt have an answer and just made it up because the results werent there either. they didnt even weigh my cat, couldnt estimate how old he was even though we asked. they all try to sell expensive wellness plans to everyone who comes in. all in all, dont expect good care from this group

They are so sweet. They listen to concerns and treat pets as if they were their own. Would…read moredefinitely recommend!

Initially good. Described to the vet that out 16 year old beagle was having what I would call…read moreseizures. He would be up in the middle of the night, bump into things as if he lost his sight . Eventually things would seem to go back to normal. The vet said she had no idea what the issues were . He was prescribed some medications. I won't into the final outcome.

I cannot thank the team enough for how wonderfully they handled our emergency. My dog developed a…read moresudden UTI out of nowhere--she was completely fine earlier in the day, but quickly became deeply uncomfortable, whining and trying to go every five minutes. When I called, the staff was prompt and scheduled us for later in the day. However, as her distress grew, I called back to see if there was any chance of coming in sooner. The team was so understanding and called me back quickly with an earlier opening. From the moment we arrived, the care was exceptional. They practically met us at the door and took her back immediately--no waiting room stress for a dog in pain. Every single staff member was incredibly friendly, reassuring, and compassionate, which meant the world to me when I was so upset seeing my dog in distress. Dr. Bell was simply fabulous. She thoroughly assessed her condition, performed the necessary tests on the spot, and put together a clear treatment plan with the right medications to get her relief right away. If you are looking for a veterinary team that genuinely cares about both their animal patients and worried pet parents, this is the place. I am so grateful for Dr. Bell and the entire team for their kindness, quick action, and outstanding medical care!

Quick appointment scheduling on their app. Very friendly and easy going. Very professional.read more

First, the smell is rancid when you walk in. Second, it is hotttttt! They have multiple bunnies in…read moreone cage (there was SIX in one of them). Bunnies need cooler temperatures! Also, clean your turtles water!!

No one greats you when you walk in, or acknowledges you at all. There's usually kids running…read morearound. The reptiles aren't being taken care of properly. Not a lot of supplies either, it's cheaper to go to PetSmart or buy online. Not my favorite place

Very nice girls but 240.00 to anal sacs,expressed is a bit high compared to 25.00 at the vets…read more I understand you're paying for them to come to you but I think eventually they will price themselves out of business

Dr Paige Roberts and Holly are AMAZING!Very caring and take their time to explain everything that…read moreis going on with my baby

It's been about a month since our experience with Anne Arundel Veterinary Emergency Hospital, and…read moreI've been wanting to share this. Our anxious 9-year-old dog, Bubba, had been sick for about a day and a half--vomiting, not eating, and not drinking water. At one point, he seemed to be improving, but around 5 a.m. on Easter morning, he was panting and pacing. We knew we had to take him to the ER. We were especially anxious because of our past traumatic vet visits, but we called ahead and were told they were still working through overnight patients and to bring him in so they could monitor him. Despite how weak he was--we had been carrying him up and down three flights of stairs--he insisted on walking into the ER himself. They took him to triage right away, and after a few hours (less than we expected), we were brought back to a room. Dr. Fleury came in, asked thoughtful questions, and recommended additional testing. We shared our past experiences and anxiety, and she was incredibly empathetic and reassuring. She made it clear that she wanted this experience to be different from the negative ones we had before--and she truly followed through on that. She suggested we go home while tests were being run. A couple of hours later, she called with an update: while most results looked normal, they found fluid in his abdomen and a mass near his trachea. She explained that an ultrasound could provide more clarity, but it wouldn't be available until the next day. We could either bring him home or admit him overnight. Although we had never left him before, we chose to admit him so he could be monitored and asked if we could see him again first. She immediately said yes. When we returned, the hospital was much busier, but we were brought fairly quickly to a quiet, private room that seemed away from the noise of other dogs. Dr. Fleury reviewed the X-rays with us, and it was clear things were serious. When she brought Bubba in, we could see he had declined--his belly was distended, his eyes were glazed, and he seemed uncomfortable and restless. Dr. Fleury stayed with us, explaining that even after consulting with colleagues, they couldn't determine the exact cause without more testing. She also understood our concern about leaving him overnight, especially if his condition worsened. We were both overwhelmed, and she handled the situation with incredible compassion. After spending time with Bubba, we came to the heartbreaking realization that he was suffering, and the dog we knew wasn't really there anymore. It was the hardest decision we've ever had to make, but we knew it was time. We spoke with Dr. Fleury again and asked her to be honest about his chances. She explained that while more testing was possible, there were no guarantees, and he could continue to decline. Through tears, we told her we didn't want him to suffer any longer. She gently agreed it was likely the best decision and supported us fully. From there, everything was handled with such care. The staff gave us time, space, blankets, and quiet guidance through the process. When the time came, Dr. Fleury and a vet tech sat with us on the floor. My wife held Bubba, and we were both there with him in his final moments. It was peaceful, and we were able to say goodbye with dignity and love. Afterward, we were given as much time as we needed and were able to leave quietly through a side door. Later, we received a handwritten condolence card from Dr. Fleury, which meant so much to us. Losing Bubba was devastating, but the compassion, patience, and humanity shown by Dr. Fleury and the entire team made an unbearable experience feel as gentle as it possibly could have been. She set out to ensure this would not be another traumatic vet experience for us--and despite the heartbreaking outcome, she did exactly that. Our experience was nothing short of exceptional. We are deeply grateful we ended up here. While we hope we don't need emergency care again anytime soon, we know exactly where we would go and who we would trust.

It was 8:40p when Tina took our call and triaged us with one of their doctors immediately. We only…read morehad to wait a few moments when she came back to advise we should seek medical attention for our 8mo old miniature dachshund for ingesting a cob of corn. She did tell us it was a busy night (when we got there--it was overwhelming to see the various cases they were dealing with), and said even if we don't decide to wait at their facility we should take her to be seen. We decided to visit this emergency clinic anyway, and I'm very glad they handled her with so much caution and care. The vet assistant who triaged us came back multiple times with updates after our puppy was taken back (~1hr) and thanked us for our patience. It's important to note that while we were waiting with (and for) our puppy, multiple dogs came in on stretchers. Dr. McCullen was incredibly thorough and reassuring, while also being practical and rational.. we appreciated the extra step in providing an estimate for our services to that point. Albeit our case was not as severe or life-threatening as the others we saw, we still feel like we made the right decision coming in that night and I'm thankful our puppy was in the care of the right members of staff. I know they did their best with what they were dealt with and I'm very appreciative for their kindness and compassion. Our puppy is doing just great now.

I cannot thank Dr. Melanie enough for her kindness, compassion, and patience. With her help our…read moresenior puppy passed peacefully eating snickers and raw chopped meat. What a blessing for our whole family she was part of this experience. I cannot recommend Evergreen Veterinary Services enough to any family needing to make this decision and endure this process of saying goodbye to a best friend..

Our almost 13 year old lab has some health issues and our priority is to ensure that her quality…read moreof life is good and that we don't miss signs that she is in distress. She has mobility issues too so in home care ,up to and including her last day ,is important to us. I cannot speak highly enough about Dr Culver and all the support staff at Evergreen. The intake process ,done over phone and email/text ,was quick . Dr, Culver came to our house and spent a great deal of time with us and Harper. She is warm , attentive and her passion for her work is evident. She provided great information , suggestions and insight . We are really grateful to have Dr. Culver and the Evergreen staff on team Harper. I know they will take great care of all of us. (Fergus the cat would like you to know that he likes Dr. Culver too)