Everyone was really nice and treated my dogs really good. The grooming was wonderful. The pups look…read moregreat. It is expensive.

Our dogs get their nails trimmed here. The facility is clean and staff is always happy and…read morecourteous. I'd recommend using them for any grooming needs!

I'm new to the area and my anxiety ridden pup needed some grooming. They took all my information…read moreand verified vaccinations which I thought was kind of nice. Most ask for vaccines but then never verify anything. I let them know I'd be staying in the area in case my little man was not able to be groomed. He hates water, the blow dryer and is skittish around strangers. He was abused indoors before he was rescued so he's not a fan of new places either. They told me it would take 2-3 hours even though he didn't need to get trimmed at all. I walked out thinking this is never going to work. When no call came within 5 minutes I was a little surprised. Then the phone rings 40 minutes later....I thought.... there it is, he's not going to make it through. It's only been 40 minutes and not even close to the 2-3 hour eta. To my surprise, they told me he's ready for pickup and he did great. I was truly shocked. Shelly did a phenomenal job. My only negative is that they opened the little gate to the back room before having the leash on my dog. There were other dogs in the waiting room which was not a big deal but had someone opened the front door or had been walking in, my dog would have darted out immediately and would have likely run right out into the street. That didn't happen thankfully but it crossed my mind when I had to grab him by the bandana they put around his neck. I'm grateful that was on him. I will return and will request Shelly ever time. I'm glad I found this place and appreciate all the attention they gave my pup.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

Always had very wonderful service from thèm would highly recommend them…read more We had a mixup on an appt due to a medical emergency on my part. Since then they will not return my call. Things happen. I guess they refuse my business now.

This is the only place I will take my dog.A little pricey but worth it!…read moreAs soon as she is groomed they text or call me for pick-up. She doesn't like to be in a kennel for hours.

Quinci was very professional, pleasant, and efficient. Highly recommend her services!read more

I can't say enough good about The Dog Spot!…read more 1. Quinci is AMAZING! She is professional, loving and very skilled. 2. Our 9 year old dog went through many years with bad groomers and now for the past few years we have been taking her to Quinci after the first groom, Mia happily goes in. No longer terrified of the groomer. 3. I LOVE that she doesn't use kennels. She gets the dog in and then out and usually in less than hour, which is incredible. We are a loyal customer who will never go anywhere else!

I love the girls here, and my pitbull does too, they are so friendly and are so good with my dog…read more Puka. I always have my dog cleaned and groomed here. I highly recommend them and the price is reasonably excellent for the what they deliver. I also take my dog to the certain service next door, they are just as amazing there too. They really care about your pet and your pocketbook too.

I have been taking my dogs here for a few years now. This last time I boarded them I was told they…read moredo not have groomers. Not a big deal.. But both of my dogs came home infested with dog lice! No one seemed to care.

Very rude staff, they don't do what you ask and do a crappy job. Complain to corporate will only…read moreend up in more rude treatment. Stay away and do not waste your time and money.

We have a pretty basic dog-she doesn't need anything fancy, but she does get stinky after playing…read moreoutside and her nails get loud and clicky on the hardwood floors. So we decided to try Scenthound and we are very pleased. The facility is new and sparkling clean. It was easy to book her appointment and they took great care of her. She smells great--we love the coconut shampoo although I also like getting a choice of shampoo/scents. I find their memberships very affordable and there's an app to make things even easier. We will be back!

What a horrible experience! We came looking to buy electric clippers. They don't have the actual…read moreboxes out to buy, but paper slips that you take up front and then they go grab the clippers from the back. An anti-theft thing. Totally fine with that. We go to buy the clippers and they are $99 in store, but $77 if we buy online from petsmart.com. They say there is nothing they can do about that. Also fine I guess. Stupid, but fine. We are in a hurry so we just buy them. The employee says the person who can grab them for us out of the back is on break and we will have to wait. We wait 20 minutes before the person gets back from break. They go to the back and then come back out saying they are actually out of stock of those clippers! At this point we've waited 30 minutes. They look up in the system and tell us a different petsmart location has them in stock and we can go buy them there. Then they make us "return" what we already bought because they can't just let us go pick them up from the other store. How is this location still in business? Why do we even bother going to a brick and mortar?? Amazon it is from here on out.

I had a 10 am appt for my 5 year old Lab who is 95 lbs of muscle. There were people going in with…read moredogs, so I put his too big muzzle on him so he couldn't bark excessively. I went into the grooming salon, was checking in and the gal tells me they won't groom him. Why? Because he came in with a muzzle! WTF!!! Rude and condescending I told them this was BS my dog doesn't bite or anything else. He just has a loud, annoying bark. too bad thats the Petsmart policy!!! i grabbed my purse and was walking out and a gal called after me in a condescending voice. "Have a nice day" i told her to " F.O" and within 10 minutes i had another appt for my dog with a " Decent" groomer!!! i'll never go to Petsmart again. i see why they have such crappy reviews! ive spent a lot of money with Petsmart but i will not buy the food, toys, treats, grooming EVER AGAIN!!! Don't take you pets there! they are awful!