It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

I love this place and my dog June gets so excited to go. She goes for daycare and boards sometimes…read moreand she gets so excited every time we get in there. The staff is so kind and I would recommend this place!

Love this place. My (very big) puppy loves coming here for his nail trim and file. They do a nice…read morejob getting his nails shortened without hurting him. My experience with others is often they don't take enough off to do much. They schedule well so you don't have to wait a long time.

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

The new groomer Belle is so great! My girls came out of here looking and smelling like little…read moreangels! She takes special care to be careful with my baby's tender feet and even got our gentle giant Alice on the table without the usual complaints! We found our new spa!

Emily is amazing and so good with my dogs!! Their haircut is on point every single time. She cares…read moreabout my dogs and they love her. She keeps my dogs together and let's them play with her dog that goes to work with her. I Highly Recommend this groomer!!!

I love bringing my cute doggo to get groomed here, she does an amazing job and I don't stress about…read morewhether my dog is going to come out anxious and anything! I know she's getting good attention to what would be a stressful experience for her at a standard groomer. She always leaves happy and pretty

Kristy is the best Dog Groomer I've ever had. She is hands down the sis whisperer. She has been…read moretaking care of our Eamon forever. He was a rescue so it was hard to get Groomers to take him because we didn't know his situation. She is gentle and most important Eamon trusts her. I recommended over any groomers in town. Mind you I've tried Pet Co, Pet Smart even a mobile Service. Kristy and Sarah are the top of the line.

We've taken our dogs here for years. It's a very nice facility with different size enclosures for…read morelarge or small dogs. The staff is very helpful, friendly and love the dogs.

Took our German Shepherd there to get brushed. No matter how much we ourselves would brush him we…read morecould never get all the chunks of hair out of him. These guy were able to do that. He looked amazing! We will definitely be taking him back.

Aussie Pet Mobile isn't the cheapest option, but when you've got a young, rambunctious, rescue dog…read morethat's never been professionally groomed and who the Petsmart groomers said couldn't be groomed without a tranquilizer, Aussie still took the job. They arrived within 3 minutes of the scheduled arrival time. They quickly made a connection with the dog. They listened to me and my wife's concerns about what needed to be done until they knew what we wanted, and then promptly got to work. Amazing! From very-hairy-indistinguishable-breed to a strikingly dashing schnauzer/scottie mix! No tranquilizer required. Wow! Aussie performed a miracle, and we're going to have them back! Check out the before and after photos- no joke!

We tried to give Aussie Pet another chance.. after all we love the cut and convenience. But…read moreunfortunately we tried to book a follow up appointment when they were done and I was told to coordinate with the owner Aga because it was not the usual groomer. After multiple attempts to get our sweet girl on the books we have been left unread yet again. Such a bummer because I've provided tons of times and dates that I would love to have her groomed but they simply won't respond. Being ghosted multiple times is really quite a bummer. Onto the next one.

Fantastic grooming business! Ashley was timely and friendly, she was great with my little deaf dog!…read moreI would highly recommend!