The women try hard and work great. They are kind and courteous. The 2 men who are brand new are…read morelikely not from Texas at all because they were not very nice at all. Gangs of New York style doctors. I am a Texan who went to this business as a child growing up and then my doctors retired. I recently found a WOMAN who has been a dentist for over 25 years who was nice to me. She just gave me a night guard and sent me on my way. These doctors want us to pay them lots of money and they dont actually want to save your teeth. I know that because the doctors that used to work at this place named Lutrell and Gomillion told me dentists like to have you with bad teeth so they can make money. Don't trust dentist, vets and doctors always. Especially when they are mean to you and don't care about you at all. Like these men acted randomly towards me. As a mom and as a lady? I have never felt such disgusted and disdain as both of these dentist acted towards me just for being late driving in to an appointment. I was shocked the ladies working there for 20 years did not get vacations and bonuses. If the men took over that office go ask them if they got anything for Christmas the first 3 years. Instead of vacations they didn't get anything and I asked them. I asked the short doctor if he gave them anything there is a photo right there of the employees in Hawaii and my previous doctor did that. He said oh maybe we should do something- this was 3 years into their takeover. I have a great woman who has been doing teeth for as long as Gomillion and Luttrel and literally went to high school with their employees. I had my child and my mom's birthday and frankly they could have just said nice words. But only those who are nice and have nice people skills are capable of doing that. It's a gift to a few and a skill learned by many. It's odd when they are not my boss & they can't even care for their own employees openly and brag about it to me at all. Never artificially written. Written by me after getting great care from a 25 year long dentist who was professional kind and wanted their patients to morally and ethically be ok. I think a long time ago they could have literally called and said I'm sorry you felt that way but maybe their mom and dad never taught them to have any manners at all? Who knows. Do better men. Have a great day yall.

Best view of any dentist office in the state of Texas! Boerne Dental Center is worth checking out…read moreif you're in the market for a dentist. The front desk staff, Lynett (my dental hygienist), and Dr. Simpson were all top tier and made it an awesome experience.

VERY pleased with Dr Hallum and staff -- especially Miranda!…read more Have you ever been so pampered at the dentist? Blanket, pillow, music selection. But wait -- the best is the chair -- massage!

My experience with this group has been one of the most frustrating, time consuming and…read moreuncomfortable experience in my life. I would not recommend. They botched a procedure and the repeated issues since have not been remedied. I thought continuing to go back since it is the same issue with where it occurred was a good idea, but not so much. I paid for the initial procedure and never asked for a refund, even paid for the first couple of fixes, after a while I didn't see how I or my insurance should be responsible to pay for fixes on something that was their doing. Yet their front offices staff argues and attempt to continue to bill, without consulting the dr. Look elsewhere for your dental work.

I had a bad tooth ache and called the office for help. Two hours later, I was in the chair…read moregetting evaluated. A specialist was recommended to eval and correct my issue. I go in tomorrow. All personnel I've encountered have always been polite and knowledgeable. I Recommend this dental practice without hesitation. A time to rate a business is see how they respond in time of crisis. These folks did.

Do not go to Hill Country Dental in Boerne. I would give it zero stars if it was an option. All…read morethe good dentists have retired or left the practice. The only "dentist" remaining in the practice is Dr. Garcia and she is the worst dentist I have ever experienced. She is unqualified and gives poor service. I felt assaulted while she roughly shoved her hands in my mouth. I am considering reporting her to the American Dental Association. I've been a patient for 4 years, and this used to be a wonderful practice, but since Dr. Garcia bought out all the good dentists, it has become a substandard dental facility. Avoid it. There are better dentists in town and Dr. Garcia is NOT one of them.

My former review of Dr. Wade Hundley from long ago has not changed. He is simply the BEST dentist I…read morehave ever seen in my life. I just had another procedure today, and was anxious about it. It was seamless - like every other procedure this outstanding dentist has performed on my teeth over the years. I cannot recommend this remarkable dentist enough to the public!!

Great Dentist, he is adamant that you feel no pain. Very…read morepersonable w/ interesting stories. Staff was friendly and efficient, 5 's up!

Dr Hatcher and his staff make your visit extremely comfortable. They are pleasant and welcoming…read more From the moment you walk in, through your treatment and checking out you are treated with friendliness. Dr Hatcher explains everything he is doing and has a gentle touch. I highly recommend Lifetime Dental.

Many visits to this office. I really don't enjoy dentist visits but somehow these folks can really…read moreput you at ease and get their work done in quick time getting their patients in and out quickly. I can also add that I have never experienced any pain during any of my visits. I gladly suggest this dentist office to others whenever asked.

This dental office is truly a delight to visit. All staff…read moreare so friendly and Dr. Sanchez is an excellent dentist and very considerate and thoughtful. His office assistant, Latía has such a professional and welcoming attitude.

Bottom line is Dr. Sanchez does not value when his team gives their word that it holds no value. A…read moretrue leader and a true business owner stands behind the promises, His team makes. If you can't trust the team and you can't trust the dentist. I will continue to make this my Mission to drive this publicly please reach out to me if you have any questionsTitle: **** DO NOT USE THIS DENTIST **** - Zero Integrity or Accountability I have been a faithful patient of Dr. Sanchez for 14 years, but the service and communication have completely collapsed over the last 18 months. If you value a professional who honors their word and respects their clients, look elsewhere. My wife's Invisalign treatment was the first red flag; it took four attempts over three months just to get an answer on a delay. My experience was the breaking point. In late October, I was told I needed a re-scan. I followed up diligently--calling twice in November, twice in December, and twice in January. Every single time, I was promised a call back that same day. Every single time, they failed to call. After 90 days of their silence, I was told my Invisalign "window" had expired--a deadline never once mentioned to me. Despite this being a direct result of their own administrative failure and lack of follow-through, Dr. Sanchez refused to honor the commitments his team made to me. He told me that if I wanted to continue, I would have to pay for the entire process all over again. In my 50-year career in customer-facing roles, I have learned one absolute truth: Integrity is everything. When a team gives their word, a leader honors it. Dr. Sanchez, however, is comfortable making empty promises and hiding behind "expired windows" rather than taking accountability for his staff's failures. It is deeply disappointing to terminate a 14-year relationship, but I cannot patronize a business that lacks the basic integrity to stand by its word. Dr. Sanchez and his team truly do not understand what "Customer Experience" means. They make promises they have no intention of keeping. Think twice before trusting them with your care or your money.

On 12-12-24, we paid Family Smiles over $14,000 to fix my sons teeth. Its now 1-7-26 and the…read moreservices were never completed because Dr. Carlson moved and the new dentist refused to finish the work.

I have a fear of dentists because of childhood trauma so i didnt take great care of my teeth. One…read moreof my tooth had some fragments break off so i had to get it fixed. I called got an appt pretty quick and i gotta say Mr Carlson you did great other than the numbing needle pokes which werent bad i felt nothing just a bit of pressure. Now thats what i call a great experience. He explained everything and was cery professional. And the filling was done in no time. His helpers are very nice and professional as well. I will defenitely be coming back with my family and our dental needs thank you so much!!!!

This is a wonderful office with excellent staff. They are very professional, welcoming, and…read morereally make every process comfortable. The hours are also very accommodating.

Dr. Gardner is one of the best dentist that I have ever been to! The staff is super friendly. The…read moreoffice looks like a HGTV episode. It's very clean, comforting and relaxing. I had a general cleaning done and I've never left a dental appointment happier. I highly recommend this place! You won't be disappointed :)

Run don't walk!! They'll give you the amt due then after they complete your dental work they will…read morebill you more. Run don't walk!!!

Thank you Dr. Metz and your assistant (Faith) I think. You were both wonderful today, caring and…read morepatient. I appreciate the time you took to ease my nerves. I put off a crown since 2019. I know I know... so silly. It was a breeze today!

As a retired dentist myself, I am rather selective about who is my dentist. Dr. M is a true…read moreprofessional in every sense of the word. His philosophy is much like my own- treat patients with care and do no harm. He is true to that in every respect. He is a highly skilled practitioner and his hygienists have that gentle touch that I think everyone prefers. His office is very modern and he employs the latest in dental technology. We have discussed many dental topics and it is obvious to me that he stays on top of the latest research and techniques. His "chairside" manner is always professional, calm, and reassuring. He kept me informed at every step along the way. I recommend his 100%.

They cancelled my appointment with no notice, no update no nothing. I had to take off work since my…read moreappointment was at 2:15pm, walk in there and for my surprise I'm not scheduled. They were not professional enough to let me know if advance that I no longer had an appointment. They absolutely lack of professionalism and ethics.