I used the auto quote feature on this website. One never responded. One was a rip off and one was…read more50 miles away so they wouldn't even quote me. So I called 7 different ones. Many say they are in this town but they are from LA and contract with local operators. I finally reached Moe with All American and he was fair, quick, and very professional. Everything turned out perfect.

Ramon is awesome! If you're in need of a tow in the Barstow/Victorville area, they are the ones to…read morecall.

Good Afternoon received Excellent Service from Ms. Kristina Haas. Appt was made and…read moreRepresentative was ready for me this Morning. Thank you. Ms. Haas informed me me when my vehicle was ready.

My sister took her car to Valley Hi. They took 8 hours just to do an oil change! They never called…read moreher when was done. Also, they discovered she needed new brakes and didn't call to tell her. They also recommended an engine flush, AFTER everything was done. If they had called her earlier, should would have done those things. As it was, SHE had to call and find out when it was done. NOT a good experience. The staff was impolite and unprofessional. NEVER AGAIN. She will find a new shop to go to.

The customer service and car buying process was professional in a smooth breeze however the vehicle…read moreis a piece of crap I purchased a Dodge Challenger 2019 already have to replace the water pump and something else under the hood came up to 1400 now my battery is dead I had to call AAA last night to get a jump and this morning again it will not start I do not recommend buying a vehicle from here unless you have personally checked off and seen visually for yourself everything's been inspected this has been horrible for me I am ready to give this car back and go with another dollar this is horrible however the customer service Zach and the black girl with the dreads cant remember her name; were awesome awesome

We have been waiting for almost an hour and our rental is not ready. Worst place, unprofessional…read moreand under staffed.

Thank the Lord for Daniel Amazing customer service. I appreciated that he was able to answer me…read morewith every question I had very reassuring. I would recommend this place to anyone that is looking for a vehicle. Thank you again select Motorz much appreciated

Joel & Sam are amazing! Select Motorz truly stands behind every car they sell and you will leave…read morethe lot knowing you have a reliable car! This isn't a place where you have an old man just trying to sell cars... these are car people! They know everything about em! I told them our situation and exactly what we were looking for and Sam made it happen! He had good taste and showed my daughter exactly what we wanted. Joel & Sam were very transparent and easy to talk to throughout the entire process. They made the car buying experience so easy! I can see why they are so reputable! Thank you, Select Motorz!

Got it--here's a clean, polished version of your review that keeps your message but makes it flow…read morenaturally: --- I had a very nice experience at Valley Hi Toyota. My service representative, Alonso, was excellent to work with. He was very knowledgeable about the Prius I purchased and took the time to explain everything in detail. Alonso was patient, thorough, and went above and beyond to make sure I understood all the information provided. His professionalism and helpful attitude really made the entire process smooth and stress-free. I truly appreciate the great service and would highly recommend working with. Rene C.

3- hour wait for an scheduled oil change is ridiculous. Even my doctor's office does better…read morenowadays. It's just a matter of organization. The flow is breaking down somewhere. The manager of the service department needs to find where the bottleneck is happening. Hopefully, he's not an overweight slob there just for the paycheck. Hire a consultant to do this more effectively. Have your cloth seats professionally steamed (those stains look disgusting), fix the laptop rests, clean the coffee maker as requested on the screen. Finally, waiting 40 minutes for a car that's ready, just because the representative at the desk can't organize himself is unacceptable. Hire capable people, train them better, and represent Toyota professionally, like the brand deserves.

I visited this location twice this month and have experienced very horrible interactions…read more I work for Lyft/Uber and when I dropped off a rider at this location the staff was very unprofessional. One employee parked a vehicle vertically near the entry way towards the front of the main entrance. The vehicle was blocking other vehicles entry and exit way. After I struggled to park the car due to the White SUV refusing to move the vehicle, I proceeded to reverse & exit but the driver in the car stopped. He then began having a conversation with another employee casually while she leaned on the driver window with no intention to move out the way. She began yelling at me once I carefully backed up due to the other vehicle not moving and causing great difficulty. The employees began yelling aggressively at me. I explained to them I had to maneuver around them in order to exit due to them blocking the road. The staff here is blatantly rude, disrespectful and do not care about the customers or the company's partners. The rider was very uncomfortable after experiencing this incident. I will be reporting this to the regional manager and corporate for further assistance.

No sense of any form of customer service Vehicles are…read morepricey given their many many miles

I have to say, Mike was an absolute pleasure to do business with. We showed up last minute, just…read morebefore closing, and Mike took great care of us. After a test drive, we knew we wanted the truck that same night. He set up an appointment for the following day without any pressure whatsoever. His professionalism really stood out. We also purchased an extended warranty, and unfortunately had to use it shortly after buying the truck. When we ran into some coverage issues at a local Chevy dealership, I called Mike. He immediately stepped in and resolved everything. His outstanding customer service saved me hundreds of dollars. If you're looking for a clean dealership with someone who truly cares about their customers and delivers exceptional service, this is the place. I highly recommend Mike!

Let me tell you about my experience buying a truck from Platinum. Everything leading up to the…read morepurchase was great. Joe made the process quick and easy--he's a true professional. After the sale, my truck had a couple of issues. Joe and his brother Mike took care of them immediately and without hesitation. As the owner of a service-based business myself, I was beyond impressed with the level of customer service these guys provided. This is how all customers deserve to be treated. I trust the guys at Platinum, and you can too. Happy shopping. Thank you Joe, and thank you Mike

Had an amazing experience with Stefhanie Kristina they helped me take out my new car without any…read moreissues made me feel comfortable Jimmy was very helpful and nice helped me understand everything

I stopped in to buy a surprise Valentines day gift for my hubby. Jeremy and Jimmy worked wonders. I…read morehighly recommend this location and the two if them. Hubby loves his new truck!! Thanks guys and may God continue to bless you.