I have to say, Mike was an absolute pleasure to do business with. We showed up last minute, just before closing, and Mike took great care of us. After a test drive, we knew we wanted the truck that same night. He set up an appointment for the following day without any pressure whatsoever. His professionalism really stood out. We also purchased an extended warranty, and unfortunately had to use it shortly after buying the truck. When we ran into some coverage issues at a local Chevy dealership, I called Mike. He immediately stepped in and resolved everything. His outstanding customer service saved me hundreds of dollars. If you're looking for a clean dealership with someone who truly cares about their customers and delivers exceptional service, this is the place. I highly recommend Mike! read more

Let me tell you about my experience buying a truck from Platinum. Everything leading up to the purchase was great. Joe made the process quick and easy--he's a true professional. After the sale, my truck had a couple of issues. Joe and his brother Mike took care of them immediately and without hesitation. As the owner of a service-based business myself, I was beyond impressed with the level of customer service these guys provided. This is how all customers deserve to be treated. I trust the guys at Platinum, and you can too. Happy shopping. Thank you Joe, and thank you Mike read more

My husband applied twice for a vehicle here and was denied both times with no real explanation. We then went to a different dealership and were approved immediately, which speaks volumes. This experience made it clear that this dealership either lacks competent financing partners or chooses to only work with a very narrow, wealthy clientele. If you're an average buyer looking for fair treatment and honest opportunities, I would strongly suggest taking your business elsewhere plenty of dealerships are willing to help without making you feel dismissed or unworthy. read more

Very professional. There was no run around or games to be played with financing and vehicle communication. Very transparent would recommend 100 out of 10. Mike was great! read more

Platinum Auto Group - Used Car Dealers Near Me - Victorville, California

Went to look for a vehicle, although they see me walking around, looking at the cars, thinking they were gonna go and help me, they were just looking at me so I walked up to them and asked them. Can I get information on a truck, someone will be out there to help me. 10 minutes later, nobody came out to help me. So I just left.. very unprofessional. If there were zero stars, they'd get zero. read more

Great customer service. They made purchasing our truck fast and easy with no nonsense negotiation tactics. Just a very reasonable agreement between our needs and the dealerships. Would highly recommend. read more

The best in the business! Platinum is the only dealership I'll go to! Made my third purchase today! I'll definitely be back... great inventory and quality! Thank you Mike read more

Went with Mr. Dubs to buy a new car he had his eye on. Luckily for me he already saw the car he wanted was available online and had called ahead and talked to Mike about his interest. I'll be honest- I hate going car shopping but Mike made it as painless as possible. Even though we had financing, Platinum was able to provide a lower interest rate which was a pleasant surprise. The car was priced under KBB and a great deal! Mike was patient and knowledgeable - if you're in the market for a new car don't hesitate to reach out to him! read more

Amazing customer service! Joe and Mike are ROCK STARS!! Definitely would recommend them to my friends, family even a stranger looking for vehicle. Thank you! Thank you! Thank you! read more

I purchased my ram truck from them, awesome experience. Joe and Mike made this transaction very easy it was worth the 2 hrs drive. I definitely eould recommend then! Thank you guys very much! read more

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I was thoroughly impressed with the ease of purchasing a vehicle from this dealership. The was no head ache, they made it simple and easy. I traded my Tacoma in for a Ram 2500, they made the trade in process a breeze. Big shout out to Joe for everything. I will recommend this Dealership to all friends and family. The ease, and services was far above any other dealer I've experienced! read more

Worked with Joe on a 2022 F250 Lariat that I wanted really bad. I had a trade in with about $5K in equity to trade. Because of the size of the loan, financing wasn't exactly readily available. I thought it was a no go but the next day after speaking with Joe he said he found someone. Joe went above and beyond to make this deal happen and I couldn't be happier. Did everything over the phone and email to get financing in place. All I had to do was drive from Riverside to Victorville to pick it up today. I met Mike there today because Joe was off. Mike was extremely friendly and assisted in the exchange of trucks. These brothers don't lie to you or try to make you add on accessories that they added to the car like most other dealers. It was just black and white and the best experience I have ever had dealing with a dealer. I would recommend them for your car needs. Great guys and great way to run their business. Hats off to Mike and Joe!! read more

Platinum Auto Group - Used Car Dealers Near Me - Victorville, California

Purchase a 2020 Mercedes, thought the process was a smooth one, the price was fair, the salesperson/owner Joe was quick to respond to my questions and I would recommend this dealership to others read more

I purchased. my Jeep from them, no problem at all the salesman named Jay was terrific. He guided me through the whole process. Gave me a great deal, and I fully recommend them. read more

Hi Mike, Thanks for your help and great customer service and for making this process easy for me, except for my broken license part, Haha. I'll definitely recommend friends and family to you. I'm loving my Yukon! read more

Great customer service. Easiest purchase of a vehicle I've ever done. They were very helpful, no pressure at all. Would recommend to anyone!

Extremely impressed with the customer service received from Joe yesterday. He really handled the difficult client of mine that went with me, better than most people do. Extremely professional and competent and impressed me with his relentless math skills. The other guy who was in the back office was also an asset to this company. Whoever the boss is, they have scored a good team with these guys. Both complement each other and are professional and educated. Not to mention this place is extremely secure, they take precautions in case anyone tries to pull any funny business. Don't mess around with this place! read more

This was hands-down the absolute best car buying experience I have ever had, and I have purchased quite a few vehicles. The entire process from start to finish went like clockwork, with no hassles and no BS whatsoever. Michael was super cool to work with, and he addressed my needs and made the entire process of trading in my truck and purchasing the new vehicle completely and totally painless. I highly highly highly recommend Platinum Auto Group for your purchase. read more

Platinum Auto Group - Used Car Dealers Near Me - Victorville, California

It was a pleasure working through our purchase with Mike. The "No Haggle" fair price and truck details were exactly as advertised. The lot was clean and not over laden with vehicles , showing that they carefully selected the vehicles they sale. They were quick to remedy a concern we had with the tires, and for that we are grateful. Mike was very knowledgeable and made the completion of paperwork a quick and non stressful process. We would definitely recommend Platinum for you vehicle purchase. read more

I can't say enough great things about my experience with Platinum and my salesman Joe. I live in Riverside and I work in Orange County so there was just no way I could get to their dealership for at least 6 days after I found their RAM my wife and I wanted online. I sent an email saying I was interested in the truck and Joe called me 30 min later which was 8:30pm. We did most of the conversing after hours and remotely with ease. Great no Haggle price with no markups AND a great price for my trade. BUT THE BEST PART....Since he also lives in Riverside, He even brought the truck to my house and took my old truck with him since I couldn't make it to the dealership. Did all of the paperwork on my dining room table. This is my 10th vehicle and it was HANDS DOWN THE BEST CAR BUYING EXPERIENCE EVER!!! I will for sure be buying my next car at Platinum. THANK YOU JOE!!!!!! read more

Platinum Auto Group - Used Car Dealers Near Me - Victorville, California

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Over this past weekend I bought a car from Platinum. On Thursday Mike texted me and we set up an appointment for Saturday. I made the trek up there and traded in my 911 for a beautiful and barely used S Class. I have a new racecar coming in a couple of months so it was time. Mike made the process very easy. Once we came to terms the paperwork/deal was done in about 45 mins. The car I bought was immaculate. I keep my cars pretty much perfect so that was a must. Pretty much pain free process. I used these reviews as a guide for my purchase and hope this helps out someone else. The only downside was the traffic on the way back to LA. This is a family run business and they're up front with you on pricing and terms. Mike has a great understanding of the market. They take care to make sure they're at or near the right level of pricing. That said I tried to negotiate for less. My only suggestion would be to invest in a better camera/lighting system to take better pictures for Autotrader because to my surprise and delight the car in person was much nicer than online. Thanks again. read more

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Joe was great! No haggle price, didn't mess around and was honest which is super Rare. I appreciate the way he handled our deal. I love my Jeep Gladiator! I'm definitely recommending him to anyone that needs a car or is in the market. I don't write reviews and wasn't asked to but wanted to show them some love because the service was great. Thanks again guys! read more

Excited to finally find and purchase a F250 for the hubs. Mike at Platinum Auto Group has been awesome and very helpful. This dealership had exactly what we had been looking for the past 3 weeks. It's been hard to find F250 diesel truck that hasn't been sold by the time we get to the dealership. So happy to get the truck we've been searching for! read more

Platinum Auto Group - 2017 F250 - Used Car Dealers Near Me - Victorville, California

If I could give more than 5 stars I would. i been car shopping around and glad I found Platinum Auto Group. Not only do they treat you well but give you the best prices around with no hidden fees. They won my trust and will recommend to everyone looking to buy especially if you are a first time buyer like myself They will go out there way to help you! read more

I had a great experience dealing with and buying a car from platinum. They had quality inventory and had a car I really wanted. After speaking with Joe I had a good feeling about his honesty and no pressure demeanor when it came to showing interest in the car. So much so that I took the chance and flew down to see the car. I was so impressed with the car that I went ahead and purchased it. I'm very happy and could see myself buying another car from them in the future. They have awesome lifted trucks that I was eyeing. I don't write reviews often but this is truly a well deserved 5 star review. Thanks again Joe and Family! read more

Platinum Auto Group - My lovely infiniti from PAG I'm very happy with - Used Car Dealers Near Me - Victorville, California

There were hands down the best car dealership I have ever dealt with. It was the first time buying a car was hassle free and and fast. I wont buy my cars from anyone else again. read more

This car you sold me, has body damage and sensor damage and water leaks that was declined to be fixed March 2019 while under your dealerships roof! I bought this car a few months later and all of this information was NOT reported to me! This is dealership info that you had on this car and you withheld! You said people at your dealership would drive this car occasionally when I asked why the mileage listed didn't match the mileage on the car. You left out that there was damage while it was being driven. Didn't you think I deserve to know this? To sort out if I can afford these repairs that were declined to be fixed while this car was your dealerships property for sale?? I now have to pay for body work for my axis and then pay for the master module sensor out of pocket! None of this will be under warranty now. Why would you do that to me or any customer? I absolutely do not trust this "dealership". I caution anyone who buys a car from them to take it to your mechanic to get it checked out first and get a copy of the dealership notes. That is how I found out the true nature of my car. Sadly disappointed that they are fitting the stereo type of crooked car salesmanship. No moral compass here. No ethics here. Avoid this place. I am an ER nurse and need reliable transport to get me safely to work and home. After long crazy hours, I want to safely and reliably get home. read more

Purchased a 2017 Jeep Wrangler Unlimited Sahara 6/30/17 and had great experience. I started by stalking their website for at least two months monitoring two Wrangler Unlimiteds that Platinum had in stock. After the price on a bells and whistles lifted Sahara seemed to stabilize, I contacted Platinum and spoke with Mike Montalbano. He was very professional, patient, and courteous. We would go back and forth discussing options, prices, financing, etc. Mike was very easy to work with via email, text, and phone call. Over the next two weeks, Mike and I negotiated until we came up with a deal we were both satisfied with. We even agreed to a stipulation: that the lifted Sahara fit comfortably inside my garage, which it did perfectly! Mike even went as far to arrange having my black beauty delivered to my home, roughly 65 miles from their location. Mike accompanied the Wrangler so we could confirm that the Jeep would fit into the garage, go over some of the numerous options, and finalize the paperwork. He was able to arrange finance through Wells Fargo. He kindly let the bank do the credit score so as for me not to be dinged twice. Thank you Mike. We even arranged for aftermarket extended warranty for the lift, upgraded suspension, big wheels and tires, all the toys, at a fair price. The Jeep is a blast, looks amazing, and is a real eye catcher! I am really happy with my purchase at Platinum. I think I am done auto shopping for a while, but if anyone is looking for a quality ride, I will definitely point them in the direction of Platinum Auto Group. read more

Platinum Auto Group - Black Beauty from the side. Platinum Auto Group - Used Car Dealers Near Me - Victorville, California

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I recently purchased a 2018 GMC from Platinum Auto. My experience prior to arriving at the dealership was just as good as when I arrived. I worked with Mike, and he tailored our communication to what works best for me while at work (text). Mike was very upfront about the vehicle, as well as the value of my trade. Once I arrived Mike went out of his way to make the entire experience as smooth as possible. It's not very common to come across genuine people, especially when dealing in sales, but Mike is just that. I will definitely look to Platinum Auto for my future car buying needs, and would recommend you do as well. read more

Worked with Mike on getting this beautiful BMW M4 & it was the easiest & quickest experience Ive ever had when it comes to buying a car! He was very responsive & answered all my questions. Test drive went great and he made sure all paperwork was completed prior to me arriving. Excellent customer service in a world full of terrible dealerships! I would definitely recommend & purchase again from Platinum Auto Group/Mike! Thank you guys again for the awesome car! read more

Platinum Auto Group - The BMW M4 i purchased from them! - Used Car Dealers Near Me - Victorville, California

***SEE MIKE!!!*** I bought my 2017 Ford F-250 from Mike in June 2018 w 19k miles in it. Little problems would come up and Mike ALWAYS DID THE RIGHT THING; even when the dealership probably should have. He absolutely will be there after the sale!!! The mark of a true professional; and more importantly an honest man. By far the best automotive experience I've ever had; and it could have been very unpleasant! Thanks Mike!!! read more

Once again, Platinum was excellent to work with! Three years ago we purchased a great truck and had an amazing, no hassle experience.... well 3 years later things were exactly the same. Mike went out of his way to get the paperwork together on his day off, so two days later we were about to come in and sign docs and be on our way. This is the kind of place you want to do business with! They treat you like a person, work with you to make a deal, and they don't deal in junk. Thank you again Mike and all at Platinum for getting us into such an amazing 2017 F250 4x4. You can bet when the time comes that we are looking for another vehicle this is where we will come. read more

Platinum Auto Group - 2017 F250 4x4 XLT - Used Car Dealers Near Me - Victorville, California

I bought a Bentley Continental GT and had the best experience with this dealership and Mike who helped me with the sale. This was my first time buying a car that I could not see and inspect in person and had to trust the information on the dealership website and their words on the phone. Mike went out of his to ensure me the car was a in great shape and answered all my questions promptly. Their no haggle pricing also reduced some of the pressure when buying a car and made it clear that was their best and final price. Once I bought the car, Mike arranged the transportation to deliver the car to my house some 400 miles away. The transportation company had some issues with the delivery date and Mike went out of his again and hired a second hauler o deliver my car to me on time. I highly recommend this dealership and wished all dealers were more like Mike. read more

In looking for a Mustang on line, my son found a very nice car @ Platinum Auto Group.We emailed in, Got a quick response, spoke with Mike, he was very professional and knowledgeable, sent over picts & things we asked for quickly. We liked what we saw, up the hill we went to buy the car! Car was just what we wanted, a Crown jewel in perfect condition at a fair price, we purchased it on the spot! Mike didn't B.S., switch and bait us, or play games, everything was as per our deal over the phone, had a Great buying experience, highly recommend Platinum Auto Group! read more

Honest, Friendly and the Prices are right I Bought a 2020 Chevy Silverado 2500HD Duramax Diesel Fully Loadedddddddd and couldn't be happier with my choice in Platinum Auto 5 Stars and 2 Thumbs Up read more

I recently purchased a truck from Joe at this dealership and it was the best experience I've ever had buying a vehicle. There was no pressure or annoying sales tactics like other dealers and he was very honest. We really appreciated how Joe was the only person we dealt with for the entire process instead of being pawned off on multiple people like the larger dealerships. You can tell Joe and Mike are working very hard to make this dealership a place people feel appreciated for their business and want to return to for their next purchase. Thanks again Joe. read more

Mike and his team at Platinum were incredible, buying my new X6 was the least painful experience I've had purchasing a vehicle. The car itself is in beautiful condition, no surprises when I showed up at the dealership. In addition Mike was able to get me a very impressive interest rate, one better than I thought I was eligible for, which meant he delivered terms which were better than I told him I wanted. These guys are a 10!! I highly recommend them! read more

I had a great all around experience buying a car from Mike. I'd done a lot of research, narrowed my options, and drove 90 miles to see the car I've wanted for years. Mike made the whole experience easy, relaxing, and hassle free. It could not have gone smoother. I had stopped at another dealer on my way there to take a look at a car I was considering, and to get a quote for a trade in. That experience was the polar opposite - typical of what you think when you think of used car salesmen. That guy told me if I left the lot, I'd never get a better trade in offer, and when I came back they wouldn't offer it again - they "give the guaranteed highest offers to buy cars". Coming off of that, and walking into Mike's dealership was like night and day. Straight forward, no BS, just honest, good conversation with a good guy doing a great job. I got a better offer for my car than the supposed "guaranteed highest" offer the last place gave me. And I bought a much better car too. The car was flawless, aside from one small blemish on the armrest, which he was already in the process of fixing. By the time I left, it was perfect. His attention to detail and care for the product he sells is way above any other dealership I have dealt with. It could not have been a better experience. read more

Found the truck via CarGurus and Platinum responded immediately to my request. I made an appointment the next day and the truck was ready and exactly as described. It was a very easy and pleasant process with no waiting and dedicated service until I completed the purchase. I'm very happy with my truck and the experience with Platinum. read more

Platinum Auto Group - 2019 Toyota Tundra Limited 4WD - Used Car Dealers Near Me - Victorville, California

I recently purchased a 2016 Z06 from Mike at Platinum Auto Group. I couldn't be happier with the service I received. The Corvette was even better than I anticipated. I purchased the vehicle over the phone based on the reports Mike gave me on the car. I traded in my old Vette and they gave me a fair price for it. Polite, professional and great customer service. read more