Good Afternoon received Excellent Service from Ms. Kristina Haas. Appt was made and…read moreRepresentative was ready for me this Morning. Thank you. Ms. Haas informed me me when my vehicle was ready.

My sister took her car to Valley Hi. They took 8 hours just to do an oil change! They never called…read moreher when was done. Also, they discovered she needed new brakes and didn't call to tell her. They also recommended an engine flush, AFTER everything was done. If they had called her earlier, should would have done those things. As it was, SHE had to call and find out when it was done. NOT a good experience. The staff was impolite and unprofessional. NEVER AGAIN. She will find a new shop to go to.

The customer service and car buying process was professional in a smooth breeze however the vehicle…read moreis a piece of crap I purchased a Dodge Challenger 2019 already have to replace the water pump and something else under the hood came up to 1400 now my battery is dead I had to call AAA last night to get a jump and this morning again it will not start I do not recommend buying a vehicle from here unless you have personally checked off and seen visually for yourself everything's been inspected this has been horrible for me I am ready to give this car back and go with another dollar this is horrible however the customer service Zach and the black girl with the dreads cant remember her name; were awesome awesome

We have been waiting for almost an hour and our rental is not ready. Worst place, unprofessional…read moreand under staffed.

Very trustworthy bought a car from Marcileno & Michael they treat you like family and will take…read morecare of your car needs they sell good cars very trustworthy

Great service! I spoke to Marcelino when I was having car problems and he helped answer my thousand…read morequestions. I felt like he truly took time to help me out since I didn't know much about cars, it did not feel like he was just trying to get business. He helped me make a decision on the car I bought from them and so far it's been going strong. Excellent service! 10000 times recommend!

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

We sold a vehicle to these folks. They sold it to someone, but left it in our name. Now someone is…read moredriving around getting tickets in our name. Be Careful of these people !!!!

Called to ask a question and asked the owner if he knew what cars he had in stock. He asked me what…read moreI need and I told him an Audi A3 side mirror. He said in broken english that they only buy cars at his junk yard, so I asked if he knew of any other ones in the area. He didn't even bother saying anything else and just hung up on me. Rude and impertinent for no reason what so ever. Additionally his website is not active and takes you to a spam site.

A miserable excuse for a company. Don't even try doing business with them. You'll waste your time…read more Here's what happened to me: (1) I called yesterday, and they gave me a quote for the pickup of my old car. They said they would show up this morning between 9:30am and 10am. (2) After waiting until 10:15am, I call their office and ask where they are. They give me the phone number of the driver and ask me to call them directly. (That's customer service fail #1. You don't have your customers call your drivers. Call your drivers yourself, and you call your customer back.) (3) I call AND text the driver. No response. (4) At 10:25 I call the office back. The office guy says he will make a call and call me right back. (5) It's now 10:35, and the office has not called me back. (Customer service fail #2. You do not tell your customers that you will call them back, and then not call them back.) I call them back. They now give me the number of a *different* driver to call. (6) I call the number of the new driver. The new driver says he needs a couple of hours because they're out of drivers. I respond, patiently but firmly, that that's not going to work, because they told me yesterday that they would come between 9:30am and 10am. He says he will call me right back. (Customer service fail #3. No apology, no word of explanation as to why I was told one thing but given another.) (7) It's now 10:45am. I call the office number, and the guy in the office pushes the "decline" button; I am sent to voicemail after one ring. I then call the second driver number again, and after one ring, he does the exact same thing. (Customer service total strike-out. You don't ignore customers. Period.) This is the first one-star Yelp review I've given. I'm normally able to find *some* sort of silver lining that merits at least two stars for a company. Not these guys. There is not a single redeeming quality about their entire operation.

Brought in my Ram 1500 for an issue with the transmission and my service advisor Trevor was very…read morehelpful and kept me updated every step of the way. Picked up my truck today and all issues were resolved immediately. Thanks Trevor and the unnamed tech that worked on my truck.

Blake and Thomas were phenomenal! The store manager as well but I'm so sorry I forgot to take down…read morehis name but all three were so professional and so nice! We have never been to a dealership with the amount of friendliness, care for the customer and their knowledge was amazing! We are from Pasadena and will definitely come back to Victorville for our purchase!

Everyone was nice and the estimate was perfect the place Is…read morealways clean and the parts people Are great especially Aurturo

Valley Hi Toyota did sloppy oil change brought my car home next day my driveway had motor oil wet…read morespots. I took it back they did inspection why motor oil was leaking. They said I needed a main motor seal that's going to coast me $2824.62. I was so upset I took to Schwab tire service in Victorville. They said you don't need a main motor seal, valley hi Toyota service did a sloppy oil change that left oil all over the bottom of my engine, Schwab tire service cleaned the oil from bottom of my engine, no more leaks. Watch out for Valley Hi Toyota mechanic Service they will lie in front of your face and try to take as much money from you. To this day motor oil stop leaking I check my oil dip stick I have the right amount of oil. There no more oil on my driveway. Photo of Invoice.

As an industry professional, I've done business with this company multiple times. The last two…read moretimes the part I purchased were defective and I've had to return them. Things happen, I understand that these are used and untested parts. The way this company handled the entire transaction upon my discovery of engine fault, is completely unacceptable. This last purchase was an engine I purchased in February and paid for 1 year coverage with labor. Labor rate they use is national average from 1990 I'm assuming. Since February I've been telling them this engine I purchased was defective. They would send a mechanic to come inspect it, back and forth delaying my progress by 3 weeks at time while they try to schedule their mechanic to come and inspect it. The person they did send knew nearly nothing beyond mechanical issues that he barely even tested for. Fast forward to September when they finally agree to come take their engine back, refund my money and pay labor. Delays pick up by a week again with some lame story about the driver and check not being with the driver etc. says he will call back but literally never does. I had to continuously chase the dude down. I recall the motor being stripped at arrival and instructed my staff to remove everything in preparation. Their guy arrives, takes engine, no check in hand as promised. After a call, I'm told they have to inspect and check before delivering my money. My customer is delayed their vehicle and my time again wasted. Then, no phone call, no single ounce of communication a refund check arrives with $350 deducted for missing parts. I call again and say all parts are at my shop and I can happily bring them over for the $350 back to me. I can't remember what an engine looked like 7 months prior! Guy goes he's gonna talk to the boss and will let me know in 1 day since he's already left. 5 days goes by and again nothing. I finally call them and he gives me a BS story of once a check is written and money deducted for parts removed, there's nothing they can do. These guys are crooks. I am never doing business with this company again. Two stars for their consistent answering of the phone and somewhat friendly demeanor when speaking.

Outstanding Service, Expertise, and Integrity at Bells Trucks & Vans…read more Bells Trucks & Vans sets the gold standard for excellence in the commercial truck and van industry. From the moment you arrive, it's clear this is a well-run operation built on knowledge, integrity, and exceptional customer service. Mike, the owner, is extraordinarily knowledgeable and fair--someone who leads with honesty and professionalism. He takes the time to educate, not sell, ensuring every customer fully understands their options and feels confident in their decision. His depth of experience with commercial trucks, cargo vans, and fleet vehicles is immediately evident, and his transparency is truly refreshing. The yard staff and sales team are equally impressive. Every interaction reflects a team that is well-trained, attentive, and genuinely invested in helping customers find exactly what they need. They go above and beyond at every step--answering questions thoroughly, offering guidance, and making the entire process smooth and efficient. Customer service at Bells Trucks & Vans is simply impeccable. This is a business where leadership, staff, and service align seamlessly. If you're looking for high-quality trucks or vans, honest pricing, and a team that consistently goes the extra mile, Bells Trucks & Vans is unmatched. I recommend them without hesitation.