Do not come here! I got ripped off and was treated very poorly.
When I entered the salon, I asked for a quote. The head hairdresser said $60 to dye, cut and style my hair. I doubled checked the price and he said, yes. Otherwise, I wouldn't have proceeded. His assistant started arguing with him right away. She was upset and decided to take her anger out on me-the customer! She treated my hair roughly, yanking and pulling on it. I expressed out loud that she was being too rough with me. Then, she managed to hit my head with the tip of the hairdryer and did not apologize when I said, "Ouch!!"
The entire time she didn't talk to me so her boss, the head hairdresser, said, "Why don't you talk to the customer?" Begrudgingly, she did. Surprisingly, he did not reprimand her otherwise. Honestly, this color assistant should really be fired!!! When it was his turn to cut my hair, the head hairdresser tried to talk to me and smooth things over but he knew it was too late.
Finally, when he was done, it was time to rinse and that same assistant had the water so hot, she burned me!.....This time she realized she was wrong because her hands got burned too so she apologized and tried to create small talk. She said she's been working so hard, as if it's her boss's fault and I should take pity on her!?
When it was over, I went to the counter to pay $60 and the head hairdresser claims the price is $100 because bleach is considered a double process. I told him that wasn't fair or the price he quoted me and he didn't care...(Apparently to Anna Modern, the customer is not valued but swindled).... I gave him $100 and left. He had the nerve to say you can tip us next time. I left saying there won't be a next time! I guess the head hairdresser did what he did so that his assistant would get a tip!!!! This place is the worst...seriously appalling. read more