I am so happy with how Rocky Mountain K9 treated my elderly dog, Betty. I'm always a little…read morenervous leaving her somewhere because of her age and the extra care and patience that comes along with an older dog, but they made me feel completely comfortable leaving her in their care. Betty was treated with so much kindness and attention during her stay, and it was such a relief knowing she was being looked after by people who genuinely cared about her. After such a great experience with boarding, I'll definitely be coming back for their other services too. They've earned my trust with my old girl, and that means a lot to me!

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

Quality pet products and great customer service. Stopped in for dog treats and cat toys. Well-kept…read morefamily owned business.

I cannot say enough wonderful things about Idlewire Grooming--especially Lori!…read more My little 18-year-old Shih Tzu has never looked so good. At his age, I'm very protective and cautious about who cares for him, but Lori treated my sweet baby with such patience, gentleness, and love. It truly means the world to me to know he was in such caring hands. Not only did he look absolutely beautiful after his grooming, but he also seemed comfortable and happy--which says everything. Lori's attention to detail and compassion really shine through in her work. Thank you, Lori, for taking such amazing care of my precious boy. We are so grateful and will definitely be back!

Best price around. Responds fast will definitely use them again. Only downside is they are way out…read morein eagle mnt

Wayne and staff is fantastic! Great place to board and train my lab while I was out of town. Highly…read morerecommend!

If you're looking for a doggie daycare, look no further! Titan's takes such fantastic care of the…read moredogs that are here. My dog has severe separation anxiety and starting daycare was really difficult for her. In the last two months, the love and care that Titan's has put into her has completely transformed her. She went from being difficult while watching me leave to running in the door, tail wagging, no looking back. They had a summer pool party recently and put so much effort into making sure all the dogs had a fantastic time. Special shout-outs to Amberly, Taisee, and Kevin for loving my girl Oreo like I do and treating her like family!

I love taking my dogs to Titan's doggy day care and boarding Tyrone and Joni love the dogs and…read moretreat them really good. Their rates are fair and they show so much Passion and respect for the dogs their customers each other and the community. Their motto for life is inspiring. I highly recommend taking your 4 legged babies there, I do and I know that they are safe and happy when I pick them up. They will even groom and bathe your dogs for you while they are visiting for not much extra. The only place I take Fozzy, Gizmo, and Gracie is toTitans Doggy Daycare and Boarding. You will be happy you did. Mindy and Michael Harris

Emily came to our home once a day for 6 days to feed our 2 precious cats and give them medicine. I…read morealso asked her to do some additional things like get the package off the porch. It gave me peace of mind knowing my babies were feed wet food and given fresh water dailey. She is calm and kind and I know they appreciated her coming. Now that the babies have Emily I'll be going on vacation more often.

From the owner: At Snuggles & Snoozes Pet Retreat, we believe pets deserve more than a kennel—they deserve love,…read morecomfort, and a home-away-from-home. We offer cage-free, in-home boarding where your pets are treated like family. Because we keep things small and cozy, every guest enjoys personal attention, playtime, and snuggles. We follow your pet’s routine to keep them happy and stress-free while you’re away. We’re pet CPR and first-aid certified, and experienced with dogs, cats, and even farm animals. Whether you need overnight boarding or drop-in visits, you can count on us to provide safe, loving, reliable care. Locally owned in the Roy/Kaysville area, we’re passionate about giving pets the same care we’d want for our own—because at Snuggles & Snoozes, it’s not just boarding, it’s love, comfort, and wagging tails.

We were disappointed with our cavapoo's haircut. We asked her to not cut it very short and she…read morecame home practically bald. When I called to cancel our next appointment the woman who answered was very combative. She immediately said any groomer would do that. It would have been nice if she had said how do I make this right. The customer isn't always right at this establishment. We won't be going back.

From the owner: Mom-and-pup shop located in North Ogden, UT! We’re committed to providing the highest quality…read moreservice and sharing the most love and attention to your furry friends!

They were friendly. But way too expensive. I don't think I'll be able to come back. I barely could…read moreafford the $500 to clip my dogs ripped nail. No payment plan options. You have to have the money up front before they begin. Was a very long and exhausting day

One of the worst experiences I've ever had at a vet…read more They diagnosed my dog with lupus by just looking at her. The vet walked into the room, took one look, didn't even touch her, and said she had lupus because her nose was dry/cracked. My dog broke all of her canine teeth trying to escape out of the kennel due to high anxiety. They told me they either needed to be pulled or have caps put on them. They pushed how well caps would be for her. The quotes they gave me for both procedures was outrageous and I couldn't afford it. Every time we would go in they would make me feel like a horrible owner and that my dog was suffering because her teeth were "hurting." My dog has very sensitive skin and allergies. Because of this she is on apoquel. They used to give me a prescription for a year. Then suddenly it changed to every 6 months, and I would need an appointment to get the refill. Keep in mind there is no testing done to see if/how the medication is working. There's no need for her to be seen more than once a year for a refill. I took my dog to a different vet and was shocked at what I was told. For YEARS I thought my dog had lupus because I trusted Wasatch hollow and their diagnosis. The new vet was dumbfounded as to why they would diagnose her with that without any testing. They said her nose is just dry and it's due to her sensitive skin. They also told me that her teeth are fine, and she isn't in any pain whatsoever. Finally, they gave me her prescription and said they'd see me in a year. Wasatch hollow is all about collecting the money. Having to put a deposit down just to make an appointment is ridiculous. Suddenly changing policies to require more appointments to get more money is shady. They also used to give me a discount because I'm a first responder, then one day that suddenly "wasn't a thing" in their office. I used to recommend their office but I never will again. They care more about money than anything else. Not to mention you'll be waiting at least an hour past your appointment time to see anyone, regardless how early you show up.

I cannot describe how grateful I am for Carlos. I took my Rottweiler to him and she came back a…read morecompletely different dog. Off leash has been great. I will go to a crowded dog park and tell her to stay. I can walk 100 yards away and she will not move unless I give her the command word. Absolutely brilliant!! Thank you, Carlos.

Utah K9 Academy is hands down the best place to take your pup. Carlos and team is very…read moreprofessional, easy to talk to, communicates throughout training time, sends amazing video clips and photos WHILE maintaining your dogs personality which was huge for us. I knew we had a stubborn bred/dog (Australian Sheppard) but my pup made a great transition into listening, having tons more confidence and made it much easier for me at home. 100% worth every penny and would do it again. Thank you guys for being you

If you are looking for a company for people who are professional and care about animals, you have…read morecome to the right place. If I could give Robert and his team more than 5 stars I would!! We were gone for a week on vacation and I couldn't have asked for a better team to come out and watch my cat. This was our first time gone from our cat for a long period of time so we were pretty anxious at the start of our trip, but Robert put our mind at ease!Robert and his team love your animal just like it is their own. They would cuddle, play with, and feed our cat while we were gone. One of our favorite things was the check ins we got. Every time they visit they give a full report on how our boy was doing, eating, energy level, etc.

Amazing!!! Robert and his team at Away Home Pet Sitting are fantastic! We have lived in seven…read moredifferent states across the US and have had a lot of wonderful pet sitter's, Away Home outshines them all. The love and care that our dogs are given is priceless. They offer several different scheduling options so we can rest assure our dogs are visited at the times we need Away Home. After each visit we receive photos and very detailed updates about each pet and our home. We love Robert and his team and highly recommend them and so would Stella, Otis and Bertha!!!