I paid my bill in full and on time My 14 (about 3 wks ago), yet I keep receiving the same bill. I…read morecalled multiple times, but the Billing dept is not picking up the phone nor calling me back.

I had an appointment with Dr. Mattew Benz for floaters which are blocking my vision, and have been…read morefor 6 years. I went through many eye tests, and exams at this practice the same day, before he came into the room to speak with me. He was extremely arrogant and rude right off the bat. I briefly explained the problem I was having with seeing out of my left eye. He abruptly responded he is conservative & didn't want to do surgery to remove them. I explained I already had the surgery to remove floaters in my right eye back in 2019. He didn't care, he said again, he is conservative. Then he told me to go back to my optometrist I'd been to in Dec 2025 to see if I could get glasses for the floaters! I was shocked and replied to him there are no corrective lenses for floaters, only surgery or laser treatment gets rid of floaters; it is impossible for corrective lenses/glasses to correct an eye with floaters. He did not go over any of the eye tests or exams I went through for an hour before seeing him. He never said one word about the results of the tests. He just ended my consult and left the room after telling me to come back in 3 months! I thought, what for - so you can make money from my insurance for being a total jerk! I do not recommend this so called opthalmologist, or this practice to anyone!

Nice facility. Nice building. Free parking: Staff is actionable, competent and caring. Front desk…read moreis super. Yelp reviews are NOT on point. Staff on phone, onboarding online and onboarding white paper form very clear guidelines for the appropriate amount of time you will need to budget for a visit. Many complicated level of patients requiring more time for a on the spot second consult so wait tomes vary according to caring staff. I would recommend this facility and location. It is unfortunate and unclear and unacceptable why a reasonable wait of 3 hours of off putting for a high level of specific service and testing compulsory for this level of care. Perhaps the sophistication level on the patient end needs to be increased to a more generous window of tolerance. The analysis and analytics required for your diagnostic evaluation and assessment includes a bevy of different tests with top of the line Swiss and German technology and techniques. This was the right place for me. Thankful to be seen here. Pun intended.

Honestly this place as far as the doctors/staff go is pretty nice. I was confused because I'm picky…read moreespecially on yelp. But the staff was nice, they got me in on time. The main doctor was super informative and sweet. Idk I had a great first experience.

Disappointed today in the lack of knowledge on latest treatment for eye floaters. Many exams and a…read morestreamlined service all leading to a recommendation for cataract surgey then expensive, risky vitreous surgery with absolutely no real information. As I was leaving and they were appartently have their afteroon pow wow, I leaned in and said the recovery period is six months. That's one of descriptors Dr. Kim should have shared. I'm going to the Houston Eye Associates who know that low-dose atrophine can be prescribed for eye floater. No one at Retina & Vireous Center had a clue. I've never had so many tests run on me without any explanation of what each test was for. I have a suspicion they were running up the bill. There ran duplicate tests - one with dilation medicine and another with a contraption that checks your eye and dilation is not needed. The last test was invasive as the dictor kept ckecking all around the eye just like previous tests had done. Again, he never explained what he was doing or why he was doing. That is totally unprofessional.

The service here is amazing and so are my results. The doctors and staff here are knowledgeable and…read moretake great care during the appointments, I went nervous I was going blind. My vision has since been restored and then some. Dr. Tzu is the best!

excellent courteous personnel especially Arianna West very…read morehelpful and knowledgeable excellent Dr Caplan takes time to explain and great bed manners

Elisamai Wong was very helpful & patient with me when I was deciding on style of frame for my new…read moreglasses!

Beautiful office with nice waiting area. Italian leather chairs are butter soft. Staff is very nice…read moreand caring. Cataract care and options for surgery were many.

From the owner: Bennett Walton Vision in Bellaire, Houston, is your destination for expert eye care services,…read moreincluding LASIK eye surgery, cataract surgery, and EVO ICL procedures. Our team of skilled professionals is dedicated to providing high-quality care and personalized treatment options to enhance your vision and overall well-being. With a focus on advanced technologies and a commitment to patient satisfaction, we strive to deliver exceptional results that exceed expectations. Visit Bennett Walton Vision today for comprehensive eye care solutions tailored to meet your needs.

Dr. Collett, ophalmologist, was friendly, patient, knowledgeable, and informative. He gave me time…read moreto ask questions and he thoroughly answered them. Rudy, my eye technician, performed some preliminary tests, and explained every step of how the visit would flow. Highly recommended for exceeding my expectations.

From the owner: Dr. Collett is passionate about vision. Through a variety of anterior segment surgeries, he strives…read moreto provide excellent outcomes. Comfort and convenience are optimized by collaborating with optometrists in various communities. The result is a streamlined pre and post-operative patient experience.

Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).

2 hours and still waiting on dr booked at 8 am…read more showed up at 7.40 still here at 10.20

The wait times at the Sugarland office are horrific. My 2 and 5 year old come here for appointments…read moreand every single time we're waiting for over an hour. Then the doctor pops in your room for less than 5 minutes and asks you to wait MORE in the waiting room. Only to go back again for another 3 minute visit. Staff is kind, but that does nothing when I'm waiting over an hour with my two small children.

dr. Cross has always been a great doctor, amiable specialist and dedicated doctor in my book. I've…read morenever had a reason to feel neglected, any doubt of any of their dedication/skills. Ive had cataracts removed on both eyes, follow up on retina, referrals, etc. I've never felt like I ever received inadequate care/respect. sometimes the wait to get in is a little long, but that's everywhere now, it seems. I give him five stars!

My experience with Warren Cross & Associates was not a good one. Saw him on April 22 at the…read moreWillowbrook office then had to go to the Bellaire office on May 3. Was set for cataract surgery. His staff said they would call with a date for surgery. Finally got a call today, August 21. I told them I was already scheduled with another surgeon. I can't imagine it would take 3 1/2 months to get me scheduled.